West & North Yorkshire Business Magazine Q4 2022

Page 18

Safety in automation

West & North Yorkshire Chamber of Commerce British Chambers of Commerce Accredited

CONNECTING, SUPPORTING & REPRESENTING BUSINESS IN THE REGION

Up to 67% off † Business Breakdown

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Fleetwide 1 3 3 3 3 3 £87.49 £236.50 £149.01

Fleetwide 2 3 3 3 3 £78.69 £202.50 £123.81

Fleetwide 3 3 3 3 3 £64.74 £189.50 £124.76

Fleetwide 4 3 3 3 £55.94 £155.50 £99.56

Fleetwide 5 3 3 £47.27 £114.50 £67.23

Fleet Europe £16.44 £44.50 £28.06

Minibus Rescue £193.16 £316.50 £123.34

£174.32 £387.00 £212.68 Specialist 4

£149.66 £306.50 £156.84 Specialist 5

£96.99 £202.50 £105.51

member of the Association of British Insurers. Head Office: 57-63 Line Wall Road, Gibraltar. Registered Number 88716 (Gibraltar). UK brand address: Acromas Insurance Company Limited, Enbrook Park, Folkestone, Kent, CT20 3SE.

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local Chamber of Commerce Direct Debit. To make life easier, you can now pay for your breakdown cover by Direct Debit. †Based on Fleetwide 3 Standard rates for 3-6 vehicles. All the above prices are per vehicle per year, inclusive of IPT (Insurance Premium Tax). All prices are subject to change. Fleetwide cover does not apply to: specialist vehicles, ie: taxis, mini cabs, hire vehicles, ambulances, police vehicles, vehicles on tradeplates, minibuses, privately owned vehicles (unless used for business purposes), motorcycles and courier vehicles (all of which can be covered on Specialist rates as above), or any vehicles over 3.5 tonnes gvw. Terms and conditions apply. *Relay and Relay Plus services are not provided at or within ¼ mile of driver’s home address. Offer cannot be used in conjunction with any other offer. Offer prices are only available while your Chamber membership is current. We reserve the right to review pricing at any time. Full terms and conditions available on request by calling 0800 55 11 88. Business Breakdown cover is provided by Automobile Association Developments Limited (trading as AA Breakdown Services). Relay Plus is underwritten by Acromas Insurance Company Limited. Acromas Insurance Company Limited is authorised and regulated by the Commissioner of Insurance, Financial Services Commission, Gibraltar, and regulated by the Financial Conduct Authority, United Kingdom. Acromas Insurance Company Limited is a
Relay Plus Home Start
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The table below gives you more details about the specific services which can be included within our Business Breakdown cover
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Start For breakdowns at or within ¼ mile of your home address.
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Specialist 2 3 3 3 3
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3 3
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Accident Management
claims after an

08455 240 240 editor@yorkshire-business.com www.yorkshire-business.com @WNYChamber

Surviving or thriving?

I asked a question to an audience of guests at a recent West and North Chamber event to ascertain how busy people were at present. Almost everyone in the room raised their hand. There were those busy fighting fires by dealing with the latest crisis, juggling projects and staff shortages whilst doing everything they could to simply keep their heads above water. Others in the room were equally busy by capitalising on new opportunities, seizing the openings that the current economic conditions were presenting to them and pivoting into new areas by doing things differently. It seems that everyone at the moment is busy but with vastly differing outcomes. There are those surviving and others that are thriving.

With the UK economy facing a prolonged downturn for the immediate future, we head into 2023 needing a mindset of optimism to face a difficult year ahead. At our recent Bradford Chamber Annual Dinner, President Victoria Wainwright asked businesses to keep going and to dig deep to find the resilience needed to both survive then thrive again. The rising costs of doing businesses cannot simply be combated by increasing the price of supply or goods because the cost of living is affecting everyone right now. As such, those with an entrepreneurial spirit or businesses prepared to do things differently or focus on customer experience will be the winners.

Rarely do you get the opportunity in business to stand still or wait for things to blow over. It’s not an environment to be in if you want an easy life or a ‘steady existence’. As the song goes, when the going gets tough, the tough get going and that attitude is what is needed now more than ever. It’s a very hard time to be in business but the Chamber of Commerce is steadfastly here to help with a range of business support services from debt collection, HR advice, marketing and advertising opportunities as well as networking events and high level lobbying initiatives.

Whether you are struggling or flying, we can help and as always we are keen to hear from you about your challenges or opportunities so that we can share these across our channels. Stay positive.

James Mason Chief Executive West & North Yorkshire Chamber
West & North Yorkshire Business Q4 3 WELCOME

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West & North Yorkshire Business is a quarterly business magazine produced by the West and North Yorkshire Chamber of Commerce. The audience for this publication is comprised of a targeted audience of the major decision makers and senior executives across both the Yorkshire region and the wider UK business community.

© 2022 West & North Yorkshire Business - No Part of this publication may be reproduced or used in any form of advertising or promotion without the express permission of the editorial team.

West & North Yorkshire Business has taken all reasonable care to ensure that the information contained in this magazine is accurate on the date of publication.

This magazine is published by the West & North Yorkshire Chamber of Commerce.

Printed by Hart & Clough www.hartandclough.co.uk

The Chamber group includes Chamber International, Business Enterprise Fund and West & North Yorkshire Chamber of Commerce.

Front cover features Professor David Glew from Leeds Beckett University

West & North Yorkshire Chamber of Commerce

British Chambers of Commerce Accredited

6 MEMBERS’ NEWS News from Bradford, Leeds, York & North Yorkshire 12 REGIONAL NEWS News from across the region 14 TRIBUTE Andrew Digwood 16 TECHNOLOGY Safety in automated systems 18 TECHNOLOGY Bradford College 19 TECHNOLOGY Manufacturing and education partnership 20 TECHNOLOGY Digital Bradford 21 TECHNOLOGY Virtual College 22 EDUCATION Leeds Beckett University 24 SKILLS Local Skills Improvement Plans 26 PROFILE The Grand Hotel 28 PROFILE BHP 29 TRANSPORT HS2 challenge to Government 30 REPRESENTATION From the past to the future 30 REPRESENTATION Welcome aboard Alice Ingram 32 SOCIAL IMPACT Business enriches the community 34 ANNUAL DINNER Bradford Chamber 36 SOCIAL What you missed online 38 MANUFACTURING Making a huge impact in Bradford 39 FAREWELL Nick Garthwaite 40 SOCIAL IMPACT Return of the Raising the bar Awards 42 EVENTS What we have planned for the future 4 West & North Yorkshire Business Q4 CONTACTS
On the road to success
Making automation safer Keep on running Banging the drums for Bradford Digital education 22 13 34 32 16 18 Q4 5 West & North Yorkshire Business CONTENTS
Knowledge opens doors to growth

Decisions and indecisions

Is the year end (calendar, not financial) a time to look forward or back? I guess that many of you would say both. Knowing the difficulties many businesses have been in recently, and have still to work through, we could be excused for being a little indecisive on this.

Despite the economic difficulties and the mistakes and wrong decisions being made in government, I do believe that we still have plenty to be positive about in Bradford (as well as elsewhere in West & North Yorkshire).

We have various regeneration and other development schemes underway that are keeping our Property Forum engaged and active. Bradford Manufacturing Weeks was another success recently and we’re now looking at who will attempt to fill Nick Garthwaite’s shoes – maybe an impossible task? – as he heads into retirement. Big shoes to fill there, for sure! Interest around Bradford Live – the former Odeon building – continues to grow, and Darley Street Market will change the landscape in the heart of the city. There is also the latest proposals for Odsal that we would love to see realised.

We will keep campaigning on the issues that Bradford businesses tell us about and work with partners like West Yorkshire Combined Authority and Bradford Council to offer the best possible business support that is available. We will not gloss over the concerns that members raise with us, and difficult yet honest conversations will take place as necessary.

BRADFORD NEWS

Appointment signals evolution for Airedale Chemical

The Airedale Group has cemented its position as a leading force in the chemical industry with the appointment of Richard Ward as group business director.

With almost three decades of industry experience including mergers and acquisitions, business growth, systems and processes and commercial relationships, Richard joins the company at a pivotal time as the business continues to deploy its five-year plan based around growth, automation and increased efficiency.

His role will involve leveraging his relationships within the industry to develop Airedale Chemical’s product portfolio and increase market penetration in selected sectors. He will build on the company’s existing reputation for customer service and assist in its plans for development through acquisitions.

Richard said: “I’m joining the team at an incredibly exciting time as they continue on their path to expansion following some great investments in its site, its employees and the fleet. The ambition here is infectious and I’m delighted to be joining them on the journey to achieve its ambitions, while retaining its outstanding commitment to customer care.

“I truly believe a successful business is based on its suppliers, its customers and most importantly, its people, which is something I share with the team at the Airedale Group.”

Group CEO, Chris Chadwick, adds: “Richard joining us at Airedale is the final piece of the jigsaw as we continue to roll out our plans for growth and improvement. His experience and connections in the industry are second-to-none and we’re over the moon to have him on-board. We’re entirely confident his presence will be transformative for the company and is indicative of the gravitas and position of strength we now hold in the industry.”

West & North Yorkshire Business 6 Q4

Education and sport working in league

In this development between two of Bradford’s most well-known brands, the partnership will strive to deliver a Bradford primary and secondary school challenge cup in summer 2023. The Bulls Foundation Community Outreach team will also be powered by Bradford College - sharing course information, supporting community visits, and providing guidance training to the Outreach Team.

Bradford Bulls will be the official employer partner for Sports and Fitness programmes at Bradford College. The arrangement incorporates plans for a Level 3 Bradford Bulls Academy for students who strive for a career in rugby with access to an elite support programme.

The Bulls coaching team will share industry insight on sports coaching, strength and conditioning, physiotherapy and massage, and sports event management at Bradford College taster days, guest lectures and student masterclasses.

Management buy-in for box making firm after multi-million investment

Bradford-based box manufacturer

ASC Cartons has received a £2.1million investment from Frontier Development Capital to part fund a management buy-in of the firm.

ASC Cartons was established over 40 years ago and specialises in the creation of high-quality corrugated boxes for a wide range of applications. The firm produces bespoke boxes to meet the requirements of customers’ needs to reduce costs and waste.

Customers include both large corporate accounts and smaller consumer accounts that ASC is able to service through its website, www. ascdirect.co.uk, that is fully integrated with its modern production facilities –customers who require additional support and more complex packaging are serviced by a team of experienced account managers.

Small business grants boost local growth and jobs in Keighley

Bradford Council has successfully secured funding to provide local small businesses in Keighley with grants to accelerate business growth and stimulate new jobs.

Grants of between £1000 and £5000 are available to new business start-ups, the self-employed and existing micro and Small Medium Enterprise businesses that operate within a defined area in Keighley. Applicants are required to provide 20% towards total grant project costs.

The Keighley Community Led Local Development (CLLD) Small Scale Business Grant scheme is part funded by Bradford Council and the England European Structural and Investment Funds Growth Programme 2014-2020. Further information about the grants scheme can be found at the Invest in Bradford website.

Employees from the company’s blast and wash division were awarded long service awards. And between them amassed a total of 180 years of service at Guyson.

The long service awards culminated with the presentation of an etched glass vase and gratuities from the Guyson group’s Managing Director, James Thomson. Machine assembler Keith Miller achieved a magnificent 50 years of continuous service. Keith said: “I have worked with some good people over the years but I think this will be my last long service award!”

A number of other long service awards were presented to staff including Chris Holmes, Machinist, Pauline Wildman, Credit Controller, Oonagh Briggs, Finance Director, David Wood, Business Development, John King, Technical Support Manager and Mick Banks, Field Service Manager.

Guyson staff clock-up 180 years! Bradford College and Bradford Bulls Rugby League Club have signed an educational partnership agreement for 2022/2023 devoted to transforming lives through sport.
Q4 7

Highlighting hope

“Hope is being able to see the light despite all of the darkness,” Archbishop Desmond Tutu once noted. His words ring truer than ever as we approach the one-year anniversary of his death.

After years of economic and political turbulence, it very much feels like finding that light in the darkness is all too difficult. But find it we must.

Economies run on more than just money and revenue accumulation. They rely on confidence and optimism. And if we succumb to wallowing in misery, we have no platform for growth or social equality.

There are plenty of stories that give reason to be hopeful that should be celebrated. Take for example a cause close to my own heart. Leeds is home to the regional centre for the NSPCC. As an organisation, the NSPCC receives contact from a child every 25 seconds. It should remind us all that every childhood is worth fighting for.

In 2018, Leeds City Council launched their Inclusive Growth Strategy. As part of that document one of our patrons, First Bus, pledged to move its fleet to lower-emission vehicles and in doing so promote alternative modes of transport such as cycling and walking.

In September, the West & North Yorkshire Chamber of Commerce received confirmation that it will be running Local Skills Improvement Plans for both West and North Yorkshire. They will have the power to change the way both children and adults are educated.

There are so many more stories out there providing reasons to celebrate, be cheerful and proud of our region. We just have to take time to look around and listen.

LEEDS NEWS

Pland investment gets a lift

Pland Stainless has invested in a new ‘Elephant Lifting’ Machine for its Leeds facility. The machine is used to manoeuvre large stainless steel sheet materials from stock onto the company’s 4m Bystronic Fiber Laser Machine, used for the precision cutting of stainless steel and essential for the manufacture of the commercial products.

“The new machine, which can lift up to 250 kilos, gives Pland the capability to use larger stock size sheets and therefore enhanced nesting of product when looking at yield from the available capacity. It also reduces the risk of operator harm and surface scratching when dealing with larger materials,” said Steve Duree, Managing Director.

Pland has been producing stainless steel products for over 100 years at their Leeds facility. Their products are targeted at many sectors including healthcare, sanitaryware, washrooms, laboratory, education, catering, janitorial or their anti-vandal range for secure accommodation.

Gas engineering apprenticeship

A new apprenticeship for Commercial Gas Engineering Operatives has launched at Leeds College of Building.

The apprenticeship is the first of its kind in Yorkshire, and the first time the College has offered a commercial rather than domestic pathway for gas engineers. The training is aimed at individuals employed by gas, heating, and ventilation firms who specialise in business services.

Jim Branney, Curriculum Manager for Gas and Short Courses, explained: “Since changes were made to the entry requirements to allow people to work in the gas industry, employers have been unable to easily tap into this kind of commercial gas engineering training. We have therefore been responsive to employer feedback and adopted a BPEC curriculum framework, endpoint assessment, and accredited certification specifically for these apprentices working in commercial organisations.

“There is a huge demand for trained professionals needed for thousands of opportunities nationally. This apprenticeship is an ideal route for individuals looking to specialise as commercial gas engineers.”

Mike
8 West & North Yorkshire Business Q4

Buttercrumble boasts all-female team with new appointments

Buttercrumble, an award-winning design agency, has grown its team after a recent office expansion to Bowcliffe Hall. Two new appointments allow Buttercrumble to provide creative consultancy and forecasting options alongside their graphic design while supporting new creative innovation.

Thyra Bankole joins as Creative Champion, following her spell at Burgess Pet Care. Thyra is a recent graduate of Plymouth College of Art. She is a bright and supportive teamplayer who also spends her time highlighting women of colour in the UK creative industries through her magazine, Melanated.

Laura Hooton, former Senior Visual Merchandise Manager at Joules, joins as Buttercrumble’s new Community Happiness Manager.

Laura Hooton brings a wealth of commercial experience and is accomplished in bringing brands to life by creating compelling retail environments.

Qualification success for four lawyers at Clarion

Four more trainees have qualified into the Clarion team and have been retained as associates as part of the firm’s ongoing commitment to bringing young talent into the legal profession.

From September, Jordan Yelland-Hey joins the real estate team; Isabelle Hammond qualifies into the corporate team; Georgina Lill moves into commercial; and Rosie Day joins the family practice.

Martin Grange, partner, and training principal at Clarion, said: “Ensuring that we continue to look after our people, nurturing young talent and encouraging progression, is a central part of the Clarion culture. We are proud to see our dynamic training programme going from strength to strength with an intake increase of 25% over the last couple of years.”

Leeds Media Centre set for enhanced role in city’s success

Work has begun on a £1.8 million redevelopment scheme to create new business space and improve life chances for aspiring entrepreneurs in Leeds.

The project to upgrade Leeds Media Centre in Chapeltown is a partnership venture between Unity Enterprise – a not-for-profit subsidiary of locallybased housing association Unity Homes and Enterprise – and Leeds City Council.

The refurbishment work, which is part-funded by European Regional Development Fund, is due to be completed in June 2023. The project will increase capacity within the Media Centre, by re-purposing unused space for up to 12 new business units, alongside a bespoke business hub with hi-tech virtual facilities and meeting areas.

Slung Low Theatre Company to open In Temple, Leeds

Renowned Leeds theatre company, Slung Low, is opening a new theatre and production space in the heart of the Temple District in Leeds.

Property developer, CEG, has agreed a temporary two-year lease of 131 Water Lane, a warehouse with outdoor space on the corner of Water Lane and Bath Road. Slung Low will transform the space into production, rehearsal and workspace for independent artists and companies all dedicated to contributing to the artistic future of Leeds.

With LEEDS 2023 around the corner, the city is set for a year-long celebration of culture with events and creative experiences and Slung Low at Temple will play a key role. The theatre company is also expanding to open a 200-seater cabaret space at Holbeck’s Jamyang Buddhist Centre.

9 Q4

Helping you face the headwinds

As we head towards Christmas and yet more uncertainty, it can be easy to fear that the almost relentless bad news we have become accustomed to will never end.

However, this is far from the case, the Chamber is here to provide support and comfort during both good times and bad. Studies consistently show that companies that are members of business representative organisations have far better prospects than those who go it alone. We are here to help.

One area you can expect to hear from us on soon is hospitality. This crucial sector makes up as much as 25 per cent of GVA in parts of our patch and it is impossible to think of York and North Yorkshire without its fantastic cafés, pubs, hotels and restaurants. However, this much-valued sector is currently facing some pretty significant headwinds and it is vital we rally to provide support.

In the coming weeks we will be launching a Hospitality Forum to look at ways we can protect businesses in this sector and we have already had a great deal of support on this matter. Watch this space.

With so much turmoil in the economy it is vital we grasp every opportunity for growth. Sadly, this did not happen when City of York councillors knocked back plans that Pavers had to expand their operations in York with a new warehouse. The facility would have impinged on an old potato field and made no negative impact whatsoever on the city and would have entailed an investment of nearly £20m into York and the creation of hundreds of jobs.

There was happier news in the north of the Chamber’s patch with the announcement of a new Rolls Royce facility and film studio being planned for the Scotch Corner Designer Village, a move that is set to create more than 1,000 jobs. This is a brilliant investment and one that shows how attractive the region is for investors.

Finally I must pay tribute to my dear friend Andrew Digwood who we so tragically lost recently. Andrew, a former president of the Chamber, was a force of nature who loved York and North Yorkshire dearly. York has lost one of its most treasured sons and I, like so many, have lost a most treasured friend. Our thoughts are with his family who he so loved at this most difficult of times.

YORK & NORTH YORKSHIRE NEWS

Beyond Housing welcomes eight new apprentices

Beyond Housing has welcomed eight new apprentices to its teams in Redcar and Scarborough with two joining as part of its new VIP scheme.

The scheme, which provides Beyond Housing customers a route into apprenticeships, is part of the housing association’s ongoing commitment to developing local talent.

Jack Crookes, who is a plastering apprentice in Scarborough, and Megan Beckley, who joins the housing team in Redcar, are customers of Beyond Housing, and gained their apprenticeships as part of the VIP scheme.

An ICT role was also offered to 18-year-old Ben Passman, an existing internal apprentice from Redcar.

The apprenticeship programme provides local young people with the opportunity to earn a wage while studying their chosen profession at the same time.

Along with Jack, Megan and Ben, five other apprentices recently joined the programme, which includes roles in plumbing and heating, painting, plastering, housing, ICT and business administration.

Emma Tooth, Apprentice and Volunteer Team Leader at Beyond Housing said: “Our apprenticeships offer fantastic opportunities to local people looking for a chance to earn a wage while they study towards their chosen profession.

“We like to make sure our apprentices get the best start in their careers, so we prepare them with interactive sessions in partnership with local colleges and training providers, so they smoothly transition into their new roles.”

West & North Yorkshire Business 10 Q4

My Marketing Button wins Online Marketing Platform of the Year

Darlington-based

“Our platform connects all the key elements of a business to help achieve growth, development –and results.

A spokesman for the LiveWire judging panel said: “We were particularly impressed by the bespoke nature of the platform.

Delighted Managing Director, Mags Bradshaw said: “I’m so thrilled – not only to win but also to contribute to the Tees Valley’s growing reputation as a digital powerhouse.

“My Marketing Button is an evolving platform which takes on feedback to ensure the software remains relevant and up to date to meet the needs of marketing professionals across a host of industries.

“My Marketing Button is customised to each client, a powerful solution that offers a coordinated plan for marketing across the whole businesses – leading to joined up thinking and commercial success.”

Parsons, Chartered Accountants has recently opened a new practice in York, to offer accountancy and tax planning services to clients in the area.

The practice will be managed by Mark Stanton, Director and Head of York, and Rebecca Davison, Director and Head of Tax. The pair have a wellearned reputation for establishing excellent relationships with clients built on sound business advice, effective tax planning and technical expertise.

Mark said: “We are excited to be working in collaboration with Parsons, it allows us to offer a more diverse suite of services which matches the portfolio offered by the UK’s top 10 accountancy firms. Combined with our partner-led approach which commits senior talent to each client, this makes for a level of service quality which is tough to beat.”

Law Clinic reopens to pursue justice free of charge

The York St John Law Clinic is once again set to serve those in the community who need legal advice but are unable to afford professional help.

Based in the University’s Business School, the York St John Law Clinic has been providing free legal help and advice since its launch in 2020. Last year, students and professionals worked on over 150 cases covering a broad range of legal matters.

Chris Smith, a solicitor and Course Lead for LLB Law & LLM Legal Practice (LPC) at York St John University, said: “The cost-of-living crisis means accessible legal advice and help is more important than ever. There are people who may find themselves trapped in difficult situations that they are unable to resolve due to financial worries.”

360 Accountants announce energysaving partnership

With energy-led inflation at a 40-year high and businesses becoming increasingly concerned with the rise in energy bills, 360 Chartered Accountants is delighted to announce its new partnership with Hull-based River Energy.

Adrian Hunter, Managing Director at 360 said: “Businesses haven’t been covered by the price cap and have had to swallow rising gas and electricity costs. Bills are becoming unsustainable, jobs are at risk, not forgetting further inflation rises to come. River Energy ensure our clients get the help to weather this crisis.”

Energy audits, reducing gas and electricity costs and greener alternatives are all on the agenda, as well as help with access to available grant funding and/or tax incentive.

Parsons, Chartered Accountants arrive in York My Marketing Button picked up the Corporate LiveWire “Online Marketing Platform of the Year” accolade at a ceremony held in Manchester.
11 Q4

Drawing conclusions

As we approach the end of another year in business, many will be reflecting on the various ups and downs of our lives this last 12 months. ‘Interesting’ and ‘challenging’ would be two diplomatic conclusions to draw, without revealing in more explicit and forthright terms what many of us mean by that.

It’s fair to say that it’s been tough for many, and there’s not yet enough assurances from the powers-that-be that things will get better any time soon.

Our latest Quarterly Economic Survey results have shown that confidence is falling on the back of tough times, increasing pressures, and staff shortages.

That said, then (let’s get the negative stuff out of the way early), I’m still taking this opportunity to be positive and hopeful that our businesses and our economy have a prosperous and successful 2023. Many of us found ways to work through what to do during the pandemic, in the same way that we also found new processes and markets following the UK’s departure from the EU. We are resourceful and used to using our individual and collective strengths and attributes to keep building on our successes.

As always, the Chamber will be here, supporting you through new ways and old, and ensuring that the business voice is heard and listened to in the right quarters.

WEST & NORTH YORKSHIRE NEWS

All work and all play

Yorkshire Games Festival returns to the National Science and Media Museum for its seventh edition on 4-10 February 2023, with festival passes now on sale and first speakers announced.

The festival will feature a packed programme of talks, workshops, networking and Q&A events featuring high-profile industry guests, alongside the Young Developers Conference and the return of the popular Let’s Play family weekend.

Game Talks will include a range of exciting talks, and Q&A events from games industry insiders, who will help attendees further their knowledge and employability in the fast-moving sector. The talks will explore the range of roles and routes into the industry.

Speakers will include Mark Ranson, Lead Artist at Void Interactive, who will give an in-depth talk on everything you need to know about starting in the games industry. Find out how to stay motivated and flexible as an artist, how to maximise productivity with the tightest budgets, what it means to work across various projects, and soft skills needed to survive and thrive in a demanding industry.

Lauren Kaye, Founder and Host of She Plays Games, will be giving a talk on how to build up networking skills within the industry and sharing some of her top tricks to get over introvert anxiety when attending networking events.

Head of Education at British Esports Association, Kalam Neale is also amongst the speakers. Kalam will provide industry insight into the educational developments in esports across the UK, and links to transferable skills developed from university progression and a variety of careers including, esports, business, creative media, STEM and sport.

Emily Dervey, Junior 3D Artist at XR Games will be unpacking different routes into the gaming industry, drawing from their own non-linear journey. They’ll also be looking at the current state of accessibility with a specific focus on age and class; highlighting initiatives and trends that are aiming to create opportunities and tools for self-teaching.

Producer at Radical Forge, Alex Earle will also be joining the festival line-up this year, with a talk on how to become a games producer, sharing tips and tricks from his own journey to become a producer.

West & North Yorkshire Business 12 Q4

Driving ahead with change

Academy training centre and customer service hub unveiled by Tracy Brabin, the Mayor of West Yorkshire, as Team Pennine drives ahead with brighter, better buses.

Total investment of £2.5 million in year one – plus hard work by Team Pennine’s 140 people – has achieved an amazing turnaround in business performance.

A full refurbishment of Team Pennine’s depot in Elland has expanded facilities to include an Academy training centre and customer service hub, plus an operational base for its expanding network of routes, including several provided in partnership with West Yorkshire Combined Authority.

Tracy Brabin, the Mayor of West Yorkshire, said: “We have ambitious plans for buses in West Yorkshire, with reduced fares and new services key to this.

“But we need to see that ambition matched by the bus operators, which is why I’m delighted to see Transdev investing in its people and facilities at these depots, and in the local network more broadly.

Transdev CEO Alex Hornby said: “Our new Academy training centre offers industry-leading facilities to new bus drivers, at a time when we are stepping up recruitment and creating jobs for local people.”

Rewarding investment in skills

Renewable energy company Drax is welcoming seven graduates as part of its efforts to create career development opportunities and ensure it has the best talent to support its ambitious de-carbonisation plans.

The graduates have secured places on the scheme at Drax Group which owns Drax Power Station near Selby in North Yorkshire – the UK’s largest single site renewable power generator, which produces enough renewable electricity for four million homes.

Karen McKeever, Drax Chief People Officer, said: “Providing these graduates with the tools needed to become the skilled workforce of the future is not only essential to the success of our business, it’s also incredibly rewarding.”

Britain Remade

West & North Yorkshire Chamber of Commerce welcomed newly-formed campaign group Britain Remade to the region for a round-table event attended by many of Yorkshire’s business leaders.

Britain Remade, a cross-party pressure group formed with the intention of promoting economic growth for the country, brought several delegates to the discussion which took place at the Engine Room venue in Leeds.

Chaired by West & North Yorkshire Chamber Chief Executive, James Mason, the event featured discussions on the economy, infrastructure, skills and inflation. The panel also discussed Brexit, funding for small business and the ongoing issues over workers returning to office-based working.

Bradford Garden Centre shortlisted for Chamber Business Award

The team at a Bradford garden centre are celebrating after being shortlisted for a prestigious business award.

Tong Garden Centre has been selected as the regional winner of The Rapid Riser Award at the Chamber Business Awards after a nomination from the West and North Yorkshire Chamber of Commerce.

Mark Farnsworth, Tong Garden Centre’s MD said: “The Rapid Riser award that celebrates organisations that demonstrate exceptional levels of growth with a strong plan for sustainable financial performance. We’re very proud of our achievements at Tong and it’s rewarding to have our efforts recognised by the local and national business community.”

13 West & North Yorkshire Business Q4

West & North Yorkshire Chamber pays tribute to Andrew Digwood

West & North Yorkshire Chamber of Commerce is deeply saddened by the passing of Andrew Digwood.

As a former president of York & North Yorkshire Chamber and board member of the wider chamber network, Andrew was a passionate and relentless champion of Yorkshire and was a huge presence in the region. Everyone who knew him regarded him as a genuine, thoughtful and highly intelligent leader. His love for York and Yorkshire was palpable.

The region’s business community will be united in its shock and sadness at his untimely passing.

His legacy will be one of integrity, achievement and bravery.

As an accomplished and wellrespected lawyer, Andrew worked at Rollits and as an Associate Director based in SJP Law’s York office, specialising in commercial dispute resolution.

He began his legal training in 1999 with an international law firm in various posts around the country.

In 2004 he moved to York where he played an incalculable role in working for the betterment of the city and county’s businesses, communities and environment.

Until his death he continued to serve York & North Yorkshire Chamber as a past President, playing a crucial role in policy making and campaigning. In addition to these duties, he also served as a climate commissioner for City of York Council and as an Under Sheriff for the county.

West & North Yorkshire Chamber joins with the whole region in mourning his loss and extends its deepest sympathies and condolences to his wife and children, whom he loved above all else.

His passing leaves a hole that can never be filled.

Laurence Beardmore, President of York & North Yorkshire Chamber of Commerce, said: “I met Andrew through the Chamber a number of years ago and was instantly struck by his winning smile, positivity and determination to serve the economy

and social wellbeing of our region.

“He always managed to see the upside in the most difficult of situations and never wrote off an individual or institution no matter how they behaved. He had a natural charisma that enthused all those around him and a sharp intellect to back his views, though he always listened to and respected other opinions.

“I have met many great people in my time, but none as well loved and respected as Andrew. Above all, he was my friend.”

Amanda Beresford, chair of West & North Yorkshire Chamber of Commerce, said: “Andrew was a wonderful colleague and friend who contributed so much to our region.

“He could always be relied upon for wise counsel, supportive words and passionate advocacy for Yorkshire.

“While we are deeply saddened by his loss, we are also grateful for the time we spent in his company.

“His legacy will be felt by all.”

Failure to follow correct process could lead to claims of constructive dismissal.

Find out what you can and can’t do and understand the risks involved.

Can an employer cancel pre-approved annual leave due to staff shortages?
Any questions…any doubts? Call the Chamber HR Advice Line on 08455 240 240

Ensuring safety in autonomous systems

TECHNOLOGY

Robotics, autonomous systems and artificial intelligence have the potential to transform the way we live, travel and work. From driver-less cars and remotely monitored ships, to virtual assistants and robotic machinery, these technologies increasingly play a defining role within healthcare, transportation, manufacturing and the wider economy.

Many Yorkshire businesses are keen to realise the full potential of these rapidly advancing technologies, but safety needs to be at the centre of how they are used.

• How do you ensure the safety of systems operating with a high degree of autonomy, particularly those that operate in close proximity to people?

• How do you have certainty that machine learning algorithms are going to work as we expect them to, even in unusual situations?

• And if something goes wrong, who is responsible?

The Institute for Safe Autonomy (ISA) at the University of York can help local businesses address these concerns. Launching in spring 2023, ISA will take a safety-first approach to the development of robotics and autonomous systems (RAS). This flagship initiative brings together interdisciplinary expertise from across the University to collaborate with industry, regulators and policymakers, in a purpose-built ‘Living Lab’. The recently completed ISA building combines a range of experimental laboratories and test spaces for autonomous systems operating on the ground, underwater and in the air.

The Assuring Autonomy International Programme (AAIP) is a founding pillar of the Institute. They help businesses assure the safety of RAS. “We recently worked with partners in the region to develop the only robust approach to assuring the safety and security of collaborative robots, or “cobots”, that will benefit many domains, including industrial manufacturing,” says Professor John McDermid, AAIP’s Director. “We work across domains to translate our influential research into technical guidance to help organisations to give confidence to their employees, their regulators and their investors in the safety of RAS."

“The Institute for Safe Autonomy is a vital resource and partner for businesses, large or small, who are looking for fully equipped testing spaces, expert advice or collaborative funding opportunities,” explained Professor Miles Elsden, Director of the Institute, “With projects spanning transport, green energy and quantum communications, ISA researchers are sector-agnostic safety experts, able to support the entire lifecycle of product or system development; from initial design through to realworld deployment.”

If you’re interested in working with ISA, contact us on 01904 324766 or email isa@york.ac.uk

West & North Yorkshire Business Q4 17

Bradford College celebrates over 6,000 digital awards and qualifications delivered

A remarkable 5,330 students enrolled on digital-skills courses at Bradford College resulting in over 6,000 awards and qualifications over the last six academic years. This milestone figure includes community digital literacy courses up to postgraduate degree qualifications in computing.

Since 2016, Bradford College delivered 89 learning aims related to digital skills. These range from offering entry-level courses such as ‘Essential Digital Skills’ and ‘Progression to Work – ICT for Users,’ to a Level 7 Science in Computing Master’s Degree.

The College also trains PGCE Secondary Computer-Science teachers who will, in turn, deliver digital skills to the next generation of students. Asa Gordon, Bradford College Vice Principal Curriculum, said:

“The impact of delivering this volume of digital skills to the community and workforce can’t be underestimated. Around 85% of all our digital training has been achieved by learners who live within 5km of the college.

In today’s society, digital skills underpin almost every sector and profession.”

The College has used digital and IT skills programmes to help with its widening participation aims and up-skill a more diverse workforce. Approximately three-quarters of these digital-skills qualifications were awarded to students living in the highest local areas of deprivation.

Over 60% of awards went to learners from asian, black, mixed, or other (ABMO) backgrounds, and 15% of students had learning difficulties or disabilities.

In contrast to training provided by local schools and universities, 42% of Bradford College digital skills were achieved by learners older than 30. Over the past three years, female learners on digital skills programmes have achievement rates of 90%.

Asa continued: “Bradford College is passionate about providing the best student experience and opportunities through exceptional learning environments. We have ambitious plans to expand our Digital, Media, and School of Arts provision as we look forward to the incredible opportunities that will be open to the community due to Bradford City of Culture 2025.

“We ensure digital skills are embedded throughout all curriculum areas to boost employability and keep pace with 21stcentury demands.

“We offer a substantial range of specialist IT and digital qualifications and training such as a BSc (Hons) Networking Infrastructure & Security degree. However, this is just one component of our substantial offer which touches everything from learning basic IT skills to digital media, T Levels, and apprenticeships.”

18 Q4 West & North Yorkshire Business TECHNOLOGY

New university partnership to support growth of employeeowned manufacturing business

Leeds Beckett University is leading a new partnership with pioneering Welsh manufacturers, ABER Instruments, applying academic expertise in management and business process to support the company’s growth and future ambitions.

ABER Instruments Ltd is a successful and innovative global company supplying advanced systems for use in the Brewing, Biorenewables and Biotech industry. Formed in Aberystwyth in 1988, ABER started life as a university spin-out and, in 2011, became an employee-owned (EO) company

ABER has experienced rapid growth and is now making the transition from being a small niche manufacturer to becoming a medium-sized company with a larger value proposition. Their customers now include some of the world’s biggest pharmaceutical and brewing companies – including Glaxo SmithKline and Heineken. The company recognises the need to review and adapt its structures and management processes to ensure it is fit for sustainable growth, whilst retaining its employee-owned status.

ABER will be working with academic experts from both Leeds Beckett University and the University of Leeds

on the two-year Management Knowledge Transfer Partnership (mKTP), which is led by Leeds Beckett and co-funded by UKRI through Innovate UK and the Welsh Government.

Dr Catherine Ashworth, Senior Lecturer in Marketing at Leeds Beckett University and academic project leader, explained: “The company wants to achieve a position where they have a pro-active plan for innovation and sustainable growth that fits with their distinct values as an EO business. We are delighted to be working on this mKTP with Professor Andrew Robinson at the University of Leeds – a leading international expert in EO.

“The aim of the project is to provide ABER with the knowledge to transition into a more structured and sustainable growth-oriented business. We will equip them to make strategic decisions based on long-term market opportunities that also have the capability of internationalisation, adding resilience and sustainability to navigating growth, whilst retaining the unique aspects of ABER’s EO culture.”

Matthew Lee, Director of ABER Instruments Ltd, said: “Despite the current climate, we have more than doubled our number of employees in

recent years and are primed for this to continue. Expansion requires careful management to maximise our potential while staying true to our core values and ensuring our employee owners reap the full benefit of our unique business model and culture.

“Having been involved with KTPs in the past, we are confident the mKTP model is the right fit to help us become a medium-sized company and give ABER the tools we need to prepare for our future.

“We’re proud to have Leeds Beckett University as our partner on this venture. The academic team has shown a true interest in ABER, our business and our employee-owned structure, and we look forward to working with them.”

Dr Ashworth added: “This is a highly prestigious project: the complexity of scaling an employee-owned business and aligning international growth brings a high level of innovation to this mKTP – and this has been recognised by the UK and Welsh Governments in awarding funding for two associates over two years. As such, it will create important new academic research and insights. Our students will also gain from the partnership through access to live commercial projects.”

West & North Yorkshire Business Q4 19 TECHNOLOGY

Creating Bradford’s digital twin

Imagine wandering around virtual replicas of buildings before they are built. Or exploring a city as it would have looked in Victorian times.

These are just two of the many possible uses for Virtual Bradford, a ‘brick for brick’ digital replica of the city centre and its surrounding areas.

Professor Andrew Wilson, Chair of Archaeological and Forensic Science at the University of Bradford, said: “Virtual Bradford, a collaboration between the University and Bradford Metropolitan District Council, is one of the world’s first open digital twins.

It has taken two years to create the 3D twin of the city centre and now work has begun extending it via the Greenway cycle path to the UNESCO World Heritage site of Saltaire.

“The first phase of Virtual Bradford is available now in beta version at whilst we make ongoing improvements."

As well as illustrating planning applications and creating historic tours, Virtual Bradford - developed from the University's expertise in 'Visualising Heritage' - could be used for anything from monitoring air pollution and traffic to computer games and even virtual businesses.

Tom Sparrow, Co-Investigator and Senior Scientist at the University of Bradford, said: “To create the digital twin, we used 3D laser scanners to capture imagery from street level which was then blended with more than 10,000 aerial images taken by drone.”

Phase One has been part-funded by the European Union, while Phase Two has benefited from funding from the Arts and Humanities Research Council through the Place Programme.

Councillor Alex Ross-Shaw, Portfolio Holder for Regeneration, Planning and Transport, said: “The Virtual Bradford Project will provide a highly accurate and realistic digital model which will assist decision makers to make the right planning and development calls in and around Bradford.

“It will be a powerful tool and we are looking forward to making use of it to deliver continued improvements to

city.”

our
“The Virtual Bradford Project will provide a highly accurate and realistic digital model which will assist decision makers to make the right planning and development calls in and around Bradford.”
20 Q4 West & North Yorkshire Business
Councillor Alex Ross-Shaw, Portfolio Holder for Regeneration, Planning and Transport
TECHNOLOGY

Five reasons why going digital is good for your learners

Before 2020, a digital revolution was happening, but following the effects of the COVID-19 pandemic, this digital revolution has accelerated.

With many businesses now working from home, a flexible working structure being called for, and less face-to-face contact, digital work practices have now become a necessity. But converting to digital has often been perceived as timeconsuming and costly. And though businesses are now recognising it is very much relevant, it is still a daunting prospect.

In this article Chief Learning Officer, Sarah Baker at Virtual College explains the benefits of digital transformation for your learners and their future success.

Digital transformation is now a need rather than a want

‘Digital technologies are fundamentally changing society,’ says Sarah, ‘and, increasingly, there isn’t really a choice for businesses about going digital –you either do it or you fail.’ Individual employees may have multiple careers, rather than just one, and it’s important for employers to respond to that. ‘You’ll have people coming in straight from school or from twenty years in another job, and they all need to be able to work digitally. Your organisation needs to be prepared to give them those skills, as well as having a culture of using digital tools to work effectively.’

Digital skills benefit everyone

‘It doesn’t matter how old your learners are, or how often they use technology – in the future, they will all need digital skills,’ Sarah says. New technologies have disrupted how people learn, making traditional learning styles redundant and opening up new possibilities of peer-to-peer and selfdirected learning. Sarah notes, ‘By equipping your employees with digital skills, you’re preparing your business for future success.

Digital delivery appeals to learners

‘This has become more apparent throughout the pandemic,’ explains Sarah, ‘as more learners have had more exposure to digital learning.’ She identifies the ‘lifestyle gains’ that a digital style provides as the main reason for the appeal. ‘They have really enjoyed and embraced the flexibility that digital learning provides. They no longer have to give up a big chunk of time to learn, instead they can fit it into their schedule, access it at any time or place and, work at their own pace.’

Digital learning can help overcome learning challenges

Sarah highlights digital delivery as an important way to help learners overcome their personal learning difficulties. ‘One of the key benefits of learning and being assessed online is learners feel less ‘exposed’ when it comes to asking questions, presenting reports or discussing ideas.’ Whether it’s shyness, or an aversion to public

speaking, e-learning can boost a learner’s confidence in soft skills as they can practise online before trying them out in ‘real life’.

Digital delivery complements faceto-face learning

Online learning and face-to-face training work well together, with digital learning proving an effective tool both before and after face-to-face training. Sarah explains, ‘Digital learning can be used to help bring the learners up to the same level before the in-person sessions, which allows the trainer to focus on the practical elements, and then can also be used to help embed the new knowledge, skills and behaviours.’ There has also been a shift in learners’ wants. ‘Learners are crying out for a blended approach,’ says Sarah. ‘Digital learning not only reduces time spent in face-to-face sessions, but with technologies such as Zoom, these sessions can be carried out virtually, removing the need for complications such as travel.’

If you would like to find out more about how you can transform your learning programmes into digital solutions, please contact Sarah Cooksedge, Learning Solutions Consultant on sarah.cooksedge@ virtual-college.co.uk

Q4 21 West & North Yorkshire Business
TECHNOLOGY

Welcome to the Knowledge Exchange at Leeds Beckett

knowledge exchange?

business growth and innovation?

Natalie Allen, Head of Business Partnerships at Leeds Beckett University, explains how Leeds Beckett is growing the region’s business community through knowledge exchange.

We know that for businesses, just the thought of engaging with a university can be baffling. For starters, where is the front door?

A new term being used a lot now is knowledge exchange. But what is knowledge exchange? And what is in it for you as a business?

Knowledge exchange is about taking all the wonderful research, know-how and support a university houses and bringing this to wider groups such as, but not exclusively,

the business community - to exchange ideas, evidence, and expertise. It’s a great process for translating academic study into usable and transferable management capabilities. For Leeds Beckett this goes a little further - It is genuinely a twoway process, an opportunity for the external world to feed back into the university.

What is
And how could working with a university open the doors to

The Knowledge Exchange hub

Leeds Beckett is committed to making the interaction with the university easy – and we are excited to welcome you into The Knowledge Exchange - a new, physical, businesscentred space, located just inside our iconic city centre Rose Bowl building.

Leeds Beckett University is committed to the inclusive growth agenda, ensuring our research, innovation and knowledge has a far reaching and deep impact to make a positive difference to the people, organisations, and diverse communities of our region. The sharing and exchange of knowledge is at the centre of what we do.

Join our Business Community

We are proud members of the Leeds Anchor’s Network and, as Chair, our Vice Chancellor champions its strategic importance.

The new Knowledge Exchange hub will provide a gateway into our Anchor Institution - a human bridge to access our knowledge, expertise, and talent. We aim to create a business community and support businesses in our region to be sustainable, to grow strategically, and to survive. We really want to embed ‘living lab thinking’ at the heart of our activity. We will create new opportunities and partnerships to truly embed our research into regional policy, practice, and industry.

Access our business support

Leeds Beckett University has an extensive business support portfolio. Our new hub will make it easy for businesses to engage with us: from access to academic expertise and consultancy to strategic business support and innovation programmes; accessing our talented graduates and students through placements, student consultancy and employment; professional development courses; and a large portfolio of degree apprenticeships.

Our support programmes include:

Accelerate

As part of the regional European Regional Development Fund (ERDF)-funded AdVenture programme, we deliver the popular, six-month Accelerate programme. With flexible one-to-one support for SMEs, we provide the core building blocks to understand how to grow and develop a business.

Help to Grow: Management

We run the 14-week, 90% government-funded, Help to Grow: Management programme. More than 100 businesses from our region have completed this highly practical course with us so far. Aimed at SME business leaders, its aim is to enable SMEs to adapt to change, stimulate innovation and improve their long-term overall business performance.

Knowledge Transfer Partnerships (KTPs)

Leeds Beckett works with regional businesses to drive innovation and growth through UK Government-funded programmes, such as the flagship Knowledge Transfer Partnership (KTP) scheme. Now ranked in the top 20 of all UK universities for KTP delivery, we provide dedicated support to develop and deliver projects that attract up to 75% government funding.

Women Empowered through Coaching and Networking (#WECAN)

Our #WECAN programme offers fully funded leadership and management support and training to SMEs and their women employees. Part-funded by the European Social Fund, the project has supported over 500 women from across the Leeds City Region so far.

It is not only our Leeds Business School that we can connect you with through the Knowledge Exchange. At Leeds Beckett University, we have world-leading academic expertise across a wealth of subject areas, including: our Obesity Institute, Leeds Sustainability Institute, Centre for Dementia Research, Retail Institute, Carnegie Great Outdoors, and Leadership Centre.

We genuinely put the business at the centre of what we do. Please come and see us in the Knowledge Exchange and we can open up doors for you: To all of our academic and student expertise within the university across all our subject areas – from coaching to events and hospitality, music and arts, and education - as well as our connections to organisations and expertise available throughout the region.

It is our ability to develop meaningful relationships with business - turning simple transactions into partnershipswhich can bring about these opportunities, supporting impactful economic prosperity and resilience for our region’s businesses, our students, and graduates.

For more information, visit www.leedsbeckett.ac.uk/business-services

West & North Yorkshire Business Q4 23 EDUCATION

What skills does your business need to thrive?

West & North Yorkshire Chamber of Commerce has received a significant step forward in the delivery of its Local Skills Improvement Plan (LSIPs) following confirmation from the Department of Education that it has approved its delivery plan and we now need you as business leaders to help us take this forward.

West & North Yorkshire Chamber of Commerce is leading two Local Skills Improvement Plan (LSIP) programmes for both West Yorkshire and York and North Yorkshire. The West Yorkshire programme is being delivered in conjunction with Mid Yorkshire Chamber of Commerce.

Skills for Jobs

LSIPs are part of the national “Skills for Jobs” initiative focused on post-16 technical education and training. What is unique to the LSIP is the focus on specific local need and the extent of the consultation with businesses of all sizes on their skills needs and defining what are the sectors to focus the plan on. The LSIP is therefore a process of gathering information about the skills gaps in the region, consulting with organisations and detailing how business and training providers can address this for the most challenging sectors for the region. This will shape a plan that is a living document, published by the DfE next June. The language and a format must be accessible to all. It will be reviewed and updated annually in response to changes in current and predicted needs.

Launched by central Government in 2021, LSIPs allow for training and educational curricula to be tailored to the specific needs of the local business community, a model common in Germany and Scandinavia. LSIPs focus on addressing any mismatches that may exist between what employers require and what learning providers offer in their teaching and training programmes, specific to local economic needs.

Already the LSIP programme has significant support from key stakeholders including colleges of further education, universities, local authorities, the LEP, business groups, employer representative bodies and trade associations.

The development of the LSIP will be underpinned by continuous engagement with partners, stakeholders, and businesses.

Following the update from Government the Chamber is now creating leadership and steering groups for both plans.

3 Steps

Step 1

Skills Market

Gather the data on the current skills market for the area and start to address data gaps, where practical. We currently believe the focus for the LSIP will be on STEM, Green Skills and Manufacturing and possibly a 4th area. This may be different for West and North Yorkshire, and consultation may change this. (currently underway).

Step 2

Employer Consultation

Consult widely with employers of all sizes and training providers to gather views and shape content, start to build new relationships between businesses and providers. (January – March 2023).

Step 3

Evidence & Report

Drafting the report, review content and ensure it is clearly evidence based before submission to the department for Education (headlines must be shareable with training providers in March with report completed in May and published on gov.uk in June 2023)

Annual review

By the end of March 2024 and 2025 to inform the training providers annual agreements and reflect changes in the skills market.

Contribute to the plan for local skills

Chambers of Commerce are leading the development of most of the LSIPs. The extent of our networks and ability to engage with businesses ranging in size from less than 10 staff to thousands was key to securing the contracts. We are uniquely positioned to build on our existing relationships to access all the available data. The networks and expertise in lead generation we have will ensure we create a truly representative and useful plan.

We are now looking to open up to partner organisations in both the education and learning sector and the wider business community.

Contacts

www.wnychamber.co.uk/local-skills-improvement-plan/ Email for enquiries: skills@wnychamber.co.uk

The LSIP has 3 overlapping stages to complete over the next 6 months followed by annual review: West & North Yorkshire Chamber of Commerce Mid Yorkshire Chamber of Commerce

In a city bursting with historic landmarks and culinary experiences –York’s only five-star hotel provides a home away from home filled with exceptional service and rich heritage.

The award-winning hotel, The Grand, York is housed in one of the city’s most iconic buildings, formerly the North Eastern Railway Headquarters, and offers guests a unique approach to inclusive luxury. A destination for memorable experiences and unforgettable service, The Grand delivers the finest of Yorkshire hospitality, from locally sourced food and beverage to bespoke experiential packages.

The hotel has 207 bedrooms across two varying styles. One, traditional and lending itself to old-world Edwardian charm and the other, a contemporary twist on the hotel’s railway past.

Set in the hotel’s atmospheric former vaults, is the secluded and tranquil escape of The Spa. This space offers the ideal backdrop to relax and rejuvenate after exploring the historic city of York. The skilled therapists offer

an array of treatments and packages for guests to enjoy a complete restful stay. Choose from a relaxing swim or spend time in the Nordic dry sauna, as well an abundance of other facility options such as a Spa whirlpool, Relaxation Lounge and Gym.

Having been awarded ‘Best Afternoon Tea’ by 2022 Condé Nast Johansens Award for Excellence, as well as The Rise Restaurant claiming an AA Rosette, it’s clear that the excellence in quality of food and beverage runs deeply throughout the hotel.

The Rise Restaurant Terrace & Bar creates an immersive and social dining experience for guests each evening, committed to serving the best seasonal and ethically sourced ingredients, the menu offers a Yorkshire twist on British favourites from our expert chefs. If an afternoon treat is something you seek, take in stunning views of the city walls as you indulge in the best contemporary take on Afternoon Tea in York, with optional Prosecco, Champagne and Gin & Tonic upgrades - perfect for special occasions.

In August 2022, York’s only five-star hotel launched Legacy, a brand new fine-dining restaurant offering an iconic eight-course tasting menu with pairing wine flights. Legacy elevates the hotel’s focus on modern British cuisine with a refined menu made up of a carefully curated collaboration of flavours and locally sourced ingredients. Seasonality, sustainability and locality is at the core of the restaurant’s belief and direction.

The Grand is keen to pass on the culinary knowledge and skills from its chefs to their guests too. Having opened The Cookery School in 2019, the experience has become extremely popular with hotel guests and locals alike. The Cookery School is designed for novice and aspiring chefs, with classes inspired by cuisine from around the world.

Built on both history and heritage; The Grand is the perfect place to visit to indulge in life’s finer things. Guests are guaranteed an exceptional experience filled with elegance and relaxation. Create unforgettable memories at York’s finest hotel.

26 West & North Yorkshire Business Q4
PROFILE

Healthy cash flow, healthy business

At a time when costs are rising exponentially and everyone is feeling the effects of the cost-of-living crisis, positive cash flow is more important than ever. But why is good cash flow management so vital and how can small to medium-sized Owner Managed Businesses (OMBs) best avoid the problems associated with poor cash flow?

It goes without saying that, if you’re a business owner, you want to see more money coming into your company than going out – which is why monitoring your cash flow is an absolute must.

Your cash flow cycle will depend on the industry you’re in. If, for example, you work in a private B2B company, your staff’s salaries will typically be paid at the end of each month, along with all other overheads. You would then invoice your customers or clients and wait for the invoices to be paid. In other words, expenditure is leaving the business before the income arrives.

On the other hand, a supermarket will buy their products on credit from their suppliers and, in most cases, this will be turned into a profit before the supplier is paid.

Cash flow forecasting

To ensure that your finances don’t end up in the red each month when your expenditure goes out, it’s essential to understand the cash flow cycle of your business. One way of ensuring that your cash flow remains positive is cash flow forecasting.

A cash flow forecast is a plan that shows how much money a business expects to receive in and pay out over a given period of time. This means that business owners can pinpoint any potential cash flow problems before they arise.

In such a turbulent economic environment, it’s much more likely that businesses will get into financial difficulties. Cash flow forecasting is therefore invaluable because it gives you the time to plan ahead and ensure you’re ready to navigate through the tough times.

Opportunities for growth

Positive cash flow is also vital if you have plans to grow your business. It’s easy to assume that by expanding, you will have more cash to play with. But while that may be true down the line, initially it’s likely that you will require additional working capital to fund any growth.

The additional staff, larger premises and extra resources that come with any business expansion inevitably cost money. Cash flow forecasting will see that you’re well prepared to manage your finances during a period of growth and put you in a strong position for the future.

If you run a small to medium-sized OMB and currently have a limited finance function, the BHP Digital Finance team can provide you with comprehensive financial support, as well as expert advice on cash flow management and forecasting.

28 West & North Yorkshire Business Q4 PROFILE
Get in touch with us on 0333 123 7171, www.bhp.co.uk or email digital.finance@bhp.co.uk

Business case for infrastructure goes to new PM

The Prime Minister and relevant cabinet ministers have been strongly challenged over the Government’s failure to commit to both Northern Powerhouse Rail and the eastern leg of HS2.

West & North Yorkshire Chamber of Commerce has written to Rishi Sunak, backing up an earlier face-to-face meeting when he was still Chancellor, setting out the clear and unequivocal business case on why these two major transport schemes for the North need government backing. The Chamber letter stresses that, for the North, and Yorkshire in particular, to contribute fully to economic growth and prosperity, it needs the high quality infrastructure schemes to bring in more inward investment that would happen with NPR and HS2.

However, the letter was not simply a request for schemes costing money, it included an offer from our business community to work with the Government to help deliver Levelling Up and economic growth for the whole nation. The letter refers to the “untapped potential of Yorkshire and the North”, and how the schemes will “create new and

vibrant economic centres contributing massively to the revenues of UK plc”. It concludes with an appeal for a Parliamentary Bill to be tabled as soon as possible.

The Chancellor, Business and Transport Secretaries and Levelling Up Department also received the letter, which was also signed by various regional businesses and other organisations to show wider support.

Head of Policy & Representation for the Chamber, Mark Casci, said: “It’s important that we keep the pressure on, re-state the business case, and ensure that the right people are hearing our call. The letter has been waiting to go for quite some time, but with the recent turmoil within the Conservative Party, we held back until that was sorted out.”

West & North Yorkshire Business Q4 29 TRANSPORT

Businesses hear about Leeds’ future prospects

A successful Leeds Property Forum event took place recently, as Chamber events get back to winning ways.

The post-pandemic hangover relating to social distancing has left many business event organisers struggling to get ‘bums on seats’, due to either a reluctance to return to networking, or online conferencing now challenging face-to-face gatherings; but more than 50 business people gathered at Mott MacDonald’s Leeds office recently to hear from a range of speakers on not only property but also economic development, regeneration and transport connectivity.

The event, chaired by Gerald Jennings, heard from Council speakers on the Southbank and West End regeneration schemes, and how the size of the city centre will double when these are complete. The reasons for recent city centre travel disruption were also covered, as challenges and opportunities for highways and transport were featured. The concept of ’20-minute neighbourhoods’, whereby everyone can meet most of their daily needs within a short walk or cycle from their home, was also floated.

These events appeal to a wider group than just property specialists: regeneration, housing, transport and climate change are just a few examples of something that may affect or interest a business in some way, with potential opportunities existing for more work soon or in the future. Ample networking opportunities also exist at all Chamber events.

The next event – in February – will debate the merits and disadvantages of pursuing net-zero greenhouse gas emissions and what this might mean for businesses in our region.

Walking the talk

The York & North Yorkshire Chamber of Commerce Property Forum event had a different feel this month when attendees were treated to a tour of the grounds of York Minster.

The event started at York’s grand Gray’s Court Hotel before one of its speakers, Alexander McCallion –the Minster’s director of works and precincts - took attendees on a walking tour of the estate, taking in the site of the planned new refractory and its centre of excellence. Plans are also afoot for solar panels to be placed on the roof of the Minster to provide its power needs, as well as for additional parkland and a purpose-built museum for the landmark site.

Earlier, delegates also heard from Andrew Morrison, chief executive of York Civic Trust, who ran through ways in which York can better welcome development whilst keeping it in sync with York’s unique heritage.

The event was chaired by the Property Forum’s chair Steve Secker, who began the meeting with a minute’s silence in tribute to Andrew Digwood, the former president of York & North Yorkshire Chamber, who tragically died earlier this month.

West & North Yorkshire Business Q4 30 REPRESENTATION

Business engagement strengthened

West & North Yorkshire Chamber of Commerce is delighted to announce the appointment of Alice Ingram as its new Business Engagement Manager.

Alice will join the Chamber’s policy team and be charged with representing businesses across the York & North Yorkshire Chamber network.

Alice’s role will be a complex one dealing with company leaders, councils, the Local Enterprise Partnership and, as of 2024, an elected metro mayor for the region.

She joins from the AD:VENTURE programme where she worked as an adviser for the City of York’s startup community.

Previously she has worked in both London and Hong Kong for organisations such as Coca Cola, and in York for Nestle, where she acted as a brand manager, as well as having successfully run her own enterprises, from a painting and decorating business to a marketing consultancy.

Ms Ingram said: “I’m really excited to be taking on this role at a time when businesses around the country need the full range of help and support that the Chamber can offer. I’m looking forward to talking to businesses across the York and North Yorkshire region and representing them as we move forward.”

Mark Casci, Head of Representation and Policy at West & North Yorkshire Chamber, said: “We are thrilled to announce Alice’s appointment to the Chamber team.

“Her skill-set and network will make her an invaluable asset to the Chamber and York and North Yorkshire’s business community will have in Alice a real champion for their enterprises.

“With York and North Yorkshire going through a historic period of change, her time at the Chamber will be an extremely interesting one as the region enters an exciting new chapter.”

Bank of England briefing

The state of Yorkshire’s economy came under the microscope when West & North Yorkshire Chamber of Commerce, alongside the Bank of England, took part in a Regional and National Economic Outlook event at the University of Bradford.

Staged at the School of Management’s Norcroft Conference Centre, around 100 business leaders, academics and students listened to presentations for the Chamber’s Head of Representation and Policy Mark Casci and the Bank of England’s Agent for Yorkshire and Humber Alex Golledge.

Mark ran through the findings of the Chamber’s recent Quarterly Economic Survey (QES) while Alex presented the Bank’s Monetary Policy Report for Q3.

Both presentations naturally made for the some quite grim listening for those in attendance given the state of the nation’s finances but there were some reasons for optimism given that domestic sale levels were slightly ahead for Yorkshire compared to the national average. This was followed by a lively question and answer session where the panel was quizzed on a number of economic issues.

The event was hosted by the University of Bradford’s vicechancellor Professor Zahir Irani and its Dean and Professor of Circular Economy, Amir Sharif.

QUARTERLY ECONOMIC REPORT Q3 SERVICES MANUFACTURING UK SALES % % % % 15 8 -31 -17 QUARTERLY ECONOMIC REPORT Q3 SERVICES MANUFACTURING OVERSEAS SALES % % % % 1 -12 -6 -19 Q4 31 West & North Yorkshire Business REPRESENTATION

Enrichment Festival to inspire students

Wellington Place and Ahead Partnership hold Enrichment Festival to inspire local students

Sponsored and coordinated by MEPC, the asset manager and developer of Wellington Place, the festival welcomed Year 10 students from four different schools across Leeds to meet business volunteers from a range of organisations and levels.

Youngsters from Co-op Academy, Farnley Academy, Bishop Young and Mount St Mary’s took part in interactive skills and careers workshops and office tours in an event designed to encourage workplace confidence and develop communication skills.

Workshops were held by businesses including Redmayne Bentley, Burendo, Equifax, WSP, Brewin Dolphin and Buro Happold, and were designed around the theme of life skills, giving students the opportunity to build their skills in areas from money management to team-building and creating a LinkedIn profile. Alongside this, students were given office tours by businesses including Netpremacy,

Mazars, NHS Digital, and Savills, helping them to get real-life insight into the wide range of career opportunities available to them at Wellington Place.

Following the Festival, 100% of students surveyed said that it had increased their understanding of how to get into different careers, and 97% said it helped them to think about their goals after they finished school.

Wellington Place and Ahead Partnership - a purpose-driven business that supports the private sector to design and deliver social value projects to overcome inequality, promote opportunity and positively impact wider society - regularly work together to host events to encourage social mobility and inspire the next generation, including their annual Women of the Future event.

A year 10 student said: “The festival helped develop my ideas about how workplaces run, my understanding of different jobs and what they really look like on a day-to-day basis, as well as the different career opportunities.”

“We’re passionate about supporting the wider community and were delighted to give students first-hand insight into the range of amazing opportunities on offer to them and give then an insight into modern working environments such as Wellington Place.

“We want to extend our thanks to all who took part to help us inspire students to think positively and confidently about their futures.”

Megan Lipp, Head of Development at Ahead Partnership, added: “Experiencing business locations such as Wellington Place in real life enables students to gain a better understanding of how businesses actually work and the opportunities available right on their doorstep.”

Dominique Murray, Head of Customer Experience at MEPC, said: “We love bringing the Wellington Place business community together and working alongside the Ahead Partnership to help inspire young people, boost their confidence, and improve their employability.
32 Q4 West & North Yorkshire Business SOCIAL IMPACT

All smiles as Manningham Housing Association celebrates at Mela

More than 600 Manningham Housing Association (MHA) customers have attended a Mela to thank them for their support and collectively celebrate the organisation’s achievements since the onset of the pandemic in 2020.

The family event, held at Bradford City Football Club, included a host of fun activities including a bouncy castle, magician, penalty shoot-out, rodeo bull, virtual bowling and face painting, together with performance stages and a hot buffet.

Representatives of MHA’s community partners and agencies were also present including Bradford Hate Crime Alliance, HSBC, Hollings Youth Association, Staying Put, Bangladeshi Youth Association and Bradford District Credit Union.

MHA is the first housing association in the country to be officially accredited for its work in promoting equality, diversity and inclusion. It also recently had its Customer Service Excellence accreditation reconfirmed with the independent assessor’s report describing the organisation as a “beacon of hope.”

In 2021, the organisation won the Outstanding Approaches to Communications prize at the Chartered Institute of Housing’s Northern Awards “for incredible work with tenants and residents during the uncertainty of the Covid-19 pandemic,” and was shortlisted for two UK Housing Awards including Landlord of the Year.

So far in 2022, MHA has won two Northern Housing Awards including Team of the Year for its work on the Building Bridges Bradford project which sought to bolster community resilience and challenge racism, prejudice and community division through social action activities.

The initiative also supported people affected by Covid including those experiencing mental health challenges, loss of income and isolation.

Ulfat Hussain, MHA Deputy Chief Executive and Director Operations, said: “I want to thank our magnificent team of dedicated staff – led by Amar Khan, our Customer Involvement and Engagement Officer – for their tireless work in making the Mela such a success.  We are blessed with fantastic people who always pull together in testing times to do the best they can for our customers. We have received great feedback which demonstrates the important role we play in the community.

SOCIAL IMPACT

It runs in the family

Hannah Cummins of Ernest Cummins printers, said: ”Running a business, running a family and running a half marathon didn’t seem possible when I was first diagnosed with a brain injury, a symptomatic cavernoma and haemorrhage.”

“While my neurologist and brain surgeon Mr Mario Teo managed my symptoms with treatment, I found out about other people who had suffered from the disease.

“Simona had a brain haemorrhage at the wheel of her car and managed to get it to the hard shoulder. She had brain surgery for removal straight away and now runs the charity, along with Mr Mario Teo.”

“We recently completed the London Land Marks Half Marathon, 13 miles in total, with support from my husband, raised over £3,000 so far for The Cavernoma Society.”

Q4 33 West & North Yorkshire Business

Banging the drums for Bradford

Bradford Chamber of Commerce’s prestigious black-tie annual dinner took place on Thursday 24 November at the Midland Hotel - kindly sponsored by Schofield Sweeney and Exa Networks.

The Bradford Chamber Dinner is the highlight of the city’s business community calendar, and over one hundred and eighty attendees including business leaders, councillors, MPs and dignitaries came together for a night of celebration.

The evening kicked off with a phenomenal Dhol drum performance from the Punjabi Roots Academy, who set the atmosphere alight with their unique take on pop music.

Bradford Chamber President, Victoria Wainwright, spoke to the audience about the opportunities and challenges our city faces in light of the cost of doing business crisis, and the disappointment in the new, watered-down version of Northern Powerhouse Rail. However, it wasn’t all doom and gloom, with Victoria expressing her enthusiasm for Bradford’s City of Culture win, the success of the fifth Bradford Manufacturing Weeks initiative, and the recent visit from King Charles III.

Keynote speakers were ITV’s Christine Talbot and Duncan Wood; known as the former hosts of Calendar News. The couple shared stories from their twenty years of covering the region’s biggest news stories - from the serious to the light hearted and the thrills and spills of working in live television.

The evening ended with a charity prize draw for Bradford Chamber’s charity of the year, Marie Curie. We would like to say a huge thank you to TL Dallas, Napoleons Casino and the Midland Hotel for kindly donating prizes.

West & North Yorkshire Business Q4 34 BRADFORD CHAMBER ANNUAL DINNER

What you missed online

The Chamber has seen great activity across all social media platforms in the past several months. The selected posts below are examples of some of the valuable information and discussions shared by the Chamber and our members on a daily basis.

We would love to know your thoughts on this quarter’s magazine and your local Chamber. What would you like to know more about or see more of in the future? Did any articles stand out to you?

Get involved with the regional business discussion on Twitter by tagging us @WNYChamber and mentioning #YorkshireBusiness

West & North Yorkshire Chamber of Commerce British Chambers of Commerce Accredited
Our profiles Twitter @WNYChamber LinkedIn West & North Yorkshire Chamber of Commerce Facebook West and North Yorkshire Chamber of Commerce Instagram @WNYChamber 36 West & North Yorkshire Business Q4 SOCIAL

Manufacturing initiative provides ‘huge value’ for local pupils

Speaking as a new report shows the West & North Yorkshire Chamber careers initiative has reached more than 17,000 students since 2018, Bradford Forster Academy careers advisor Angela Brackley, said that the employer-based links the school has formed through Bradford Manufacturing Weeks, is making a real difference to students.

From 3-14 October this year, almost 2,000 Bradford students aged 14 to 18 interacted with Bradford manufacturers through site tours, ‘meet the manufacturer’ and ‘meet the apprentice’ sessions, skills and attitude workshops, live demonstrations and practical events.

During the fortnight, Bradford Forster Academy student, Sarim Akhtar (13), joined his fellow students for a trip to Bradford’s air management experts Mansfield Pollard. The company, which specialises in the design and manufacture of industrial air handling units, acoustic control products and data centre cooling solutions, created a practical workshop showing how to make a sound proof container before taking the students on a site tour.

Sarim said: “I thought manufacturing was just about building metal things but we were shown how they make the systems that heat up and cool down places like Ikea! And we got the

chance to have a go at making our own sound proofing box.”

Bradford Manufacturing Weeks is sponsored by Bradford Council, E3 Recruitment, the University of Bradford, Leeds City Region Enterprise Partnership, Naylor Wintersgill and LCF Law. The 2023 report was compiled by school and career specialists The Opportunity Centre, which has co-ordinated the school and manufacturer activities since 2018.

It states that alongside delivering activities and resources for Special Educational Needs and Disabilities (SEND) pupils, 965 Bradford students attended in-school talks, 332 took part in panel events and 305 students got involved in a UN sustainability goal-focussed competition. The report concluded that 100% of participating schools felt pupils benefited from being involved.

Bradford Forster Academy careers advisor Angela Brackley said: “Our school has been involved with Bradford Manufacturing Weeks since it began and we get immense value from the pathways it creates towards making the right career choices for our young people. Bradford is known as a city which is involved in manufacturing and students can walk past buildings every day with no

knowledge of what goes on inside. Bradford Manufacturing Weeks is helping to change that and I can’t emphasise enough how important it is to our school’s annual career activities and the perspective of our students.”

Lou Frankland, Mansfield Pollard CEO and a participant in the 2022 Bradford Manufacturing Weeks’ Women in Manufacturing Panel event, said the company’s sole aim during the initiative is to inspire as many local students as possible.

She said: “It’s an opportunity to engage with the engineers of the future and showcase manufacturing as a vibrant and modern sector offering unlimited potential to develop and progress. Building and nurturing links with local schools and students provides the perfect platform to develop mutually beneficial relationships and further boost the reputation of Bradford as the manufacturing capital of the UK.”

“As our thoughts now turn towards planning the 2023 initiative, we would love to hear from even more local manufacturers about what they can offer to help us create the events, the pathways and the excitement which will inspire the next generation of Bradford manufacturers.”

38 Q4 West & North Yorkshire Business MANUFACTURING

A fond farewell to major Chamber figurehead

A significant business figure will be missed from Chamber circles going forward.

As many will already know, Nick Garthwaite is to take a well-deserved back seat from now on. The former MD at Bradford-based chemicals group, Christeyns, has been a major player for many years in Chamber activities, but has been winding back through the latter part of 2022. This is now formalised, with Nick relinquishing all roles and activities.

Widely acknowledged as a force of nature, Nick has played many Chamber parts over the years, including Bradford Chamber President and Chair of West & North Yorkshire Chamber of Commerce. Notably, he was the driving force behind Bradford Manufacturing Week, which started in 2018 as an initiative to connect schools and their pupils with businesses in that sector. The programme has become so successful that it has been extended and replicated elsewhere.

Nick was forever in demand to take part in ‘extra-curricular’ activities on top of his ‘day job’ at Christeyns: requests from the local authority, education institutions, the LEP and assorted other organisations all asking for a slice of his knowledge and expertise on a wide range of topics, not just business-related. Nick’s retirement is, of course, wellearned and he is already missed.

Have a happy retirement, Nick – and thank you for all you have done for businesses and local communities in West & North Yorkshire!

Doing good is great for business

The West & North Yorkshire Chamber of Commerce’s Raising the Bar Awards returned for 2022 following a two-year hiatus, thanks to sponsorship from Provident Financial Group, Drax, HSBC, Solenis and Latimer by Clarion Housing Group.

Raising the Bar exists to encourage businesses to think consciously about the impact they are having on their community and the environment. Through the Raising the Bar platform, organisations can promote their social impact activities, record and monitor their progress, and find charities and not-for-profits looking for support.

The annual Raising the Bar Awards have been a key date in the regional business calendar since the initiative’s inception ten years ago. The 2022 event took place on Wednesday 30 November at the Civic Hall in Leeds.

The evening was hosted by local legend and frequent Raising the Bar supporter Andrew Edwards, host of BBC Radio Leeds. Guests also heard from Mark Farnsworth, Managing Director of Tong Garden Centre, who shared the company’s inspiring story of growth into an awardwinning, family retail destination.

Honours were presented in four categories; Economy, Education, Environment and Community. This year’s panel of judges were blown away by the calibre of applications, with more businesses than ever before entering the prestigious awards.

Economy Winner: Mott MacDonald Economy Highly Commended: Resume Foundation & Rance Booth Smith Architects Environment Winner: Harrogate Spring Water Environment Highly Commended: Mott MacDonald & Rance Booth Smith Architects
West & North Yorkshire Business Q4 40 SOCIAL IMPACT
Economy Winner: Mott MacDonald Community Winner: Regal Foods Environment Winner: Harrogate Spring Water Education Winner: Exa Networks Resume Foundation Rance Booth Smith Architects Bradford Bulls Latimer by Clarion Housing Group Mott MacDonald Rance Booth Smith Architects Sound Leisure Mott MacDonald

NEW MEMBERS

Welcome to our new members

Advanced Power Care Ltd gm@powercare.co.uk

Avorium Limited georgia@avorium.co.uk

Bevic Marketing vicky@bevic.co.uk

Big Bim Little Bim bblb@bigbimlittlebim.com

Bradford (Park Avenue) AFC CIC calum.cullen@bpafc.com

Cantidad Limited enquiries@cantidad.co.uk

Complete Asbestos Surveys hello@completeasbestossurveys.co.uk

Expedition Yorkshire Limited andrew@expeditionyorkshire.com

Gelato Line support@gelatoline.co.uk

Handpicked Pet Boutique handpickedpetboutique@outlook.com

Harper Talent Limited hello@harpertalent.com

Katie Sweep Ltd hello@katiesweep.co.uk

Krypron Structure mac@kryptonstructure.com

Leeds Knights Ice Hockey warwick.andrews@leedsknights.com

Louise Demetriou & Co Ltd hello@louisedemetriou.com

McEneaney Consulting Ltd kevin@mceneaneyconsulting.co.uk nettl of York james.dickindon@nettl.com

Norton Loxley siobhan@nortonloxley.com

Not Usual Ltd t/a Eat Out Round About ali@eatoutroundabout.co.uk

O ce Share ian@o ce-share.io

Open Velocity bethan@openvelocity.co.uk

Orient8 Consulting Ltd helen.green@orient8consulting.com

Sarah Hayes Estate sarahhayes.exp.uk.com

She Can Prosper admin@shecanprosper.com

The Original Yorkshire Clothing Company howard@toyccl.uk

The York Grocer shopkeeper@theyorkgrocer.co.uk

Vertu Jaguar matthew.clarke@vertumotors.com

York Health Insurance jenny.anderson@wpa-hcp.org.uk

Yorkshire College of Beauty Ltd nadine@ycob.co.uk

42 West & North Yorkshire Business Q4
West
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