BE FRANK AND FEARLESS

How do we define ‘frank and fearless’? We’re open, honest and transparent. We’re curious to explore new ways of making things better. We take chances and we’re not afraid to fail. We create an environment where falling enables us to learn, and we help each other to get back up.

Examples of behaviours

• Not being afraid to challenge.

• Being honest and respectful in your interactions.

• Striving to gain the knowledge you need to be competent in your role, and actively seeking and embracing support for development needs.

How to be frank and fearless

• If you think it, say it - but with respect and humility.

• Don’t fear failure, but always learn from your mistakes.

• Be brave in your approach, even if the outcome is uncertain.

• Making time to reflect, then learning from your successes and failures to make improvements. Not just rushing from one task to the next.

• Being honest about your own limitations, and being open to the learning and development you need to reach your potential.

Leadership behaviours

• Being honest if we aren’t going in the right direction and being brave enough to correct it.

• Focusing on the areas where we will get the most fulfilment.

• Taking calculated risks and being aware of the impact to the team and business.

• If something is uncomfortable to talk about, not shying away.