F. Other YMCA Services Our Roxeth Gate hostel training and computer room: The training and computer room houses 10 computers and printing facilities for use by residents at Roxeth Gate. This facility is open to all young people placed in West London YMCA supported lodgings. Roxeth Gate address: WLYMCA, Roxeth Hill, Harrow HA2 0JN
Roxeth Gate Lounge and games room
A dedicated service users’ lounge and games room facility is provided at Roxeth Gate. Facilities such as snooker tables, television sets, games etc are provide for service users’ relaxation and enjoyment. All young people in supported lodgings placements have free access to use the facilities as and when needed. Young people wishing to access any facility provided at Roxeth Gate will need to identify themselves to staff at reception as a young person in supported lodgings. The staff on duty will then validate their access by checking on the list of young people in supported lodgings placements provided at reception. Roxeth Gate has 24 hour staff cover.
Youth Board: The youth board is a representative forum for users of all services delivered by West London YMCA. Membership of the youth board is free and open to all young people. Please speak to your support worker who will be happy to help you, all the way through the process of joining.
Being a Part of the Wider Community
We not only provide you with opportunities within West London YMCA but also encourage you to be involved in the wider community. This could be by attending a social club, leisure centres, training courses etc. Your Support Worker will discuss all the options with you as part of your support plan. For information on services in the local area see the General Information section of this handbook. You can also get in touch with the Involvement Coordinator on 07810556816 if you want to find out more about other involvement activities.
E. Your rights and Responsibilities Health and Fitness
From time to time we provide free health and fitness classes for service users across various West London YMCA sites. These classes are also open to all young people in supported lodgings placements. Young people will have a choice of various locations of health and fitness classes taking place at West London YMCA projects. Please speak to your Support Worker for more details.
Y two five Restaurant
Our 25 St. Mary’s Road hostel houses a restaurant with a garden area open to members of the public between the hours of 9.30am – 5pm Monday to Friday. Hot and cold drinks, snacks and lunches can be purchased at very reasonable prices.
Chaplaincy
We have a full time Chaplain who is available to give advice and support to young people of all faiths and of none. This is a confidential service. Please contact the Chaplain on 0300 1111 500 ext 6530.
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As a service user at West London YMCA you have certain rights and responsibilities.
To live in a safe environment
Our Health and Safety Policy covers our procedures in relation to emergencies. We aim to create an environment that is safe for all who use our service. You will therefore appreciate that if you irresponsibly cause yourself or others to be placed in danger, it will be treated seriously and action will be taken.
To live free from abuse, harassment and bullying
Our Protection from Abuse Policy covers physical, sexual, emotional and organised abuse, bullying and racism, none of which will be tolerated by West London YMCA. If you have been abused, harassed or bullied, or suspect abuse is taking place please contact your support worker or contact one of the support groups detailed in the General Information section of this handbook.
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