ALIGNING FOR IMPACT GUIDEBOOK
PHASE 1 | MARCH 26, 2025




PHASE 1 | MARCH 26, 2025
Hello Team,
We are excited to share a few key updates and highlight our ongoing focus on elevating the team, member and program experience and operational efficiencies through our realignment structure. Today, we will share about the structure of our newly realigned business lines as well as discuss our Aligning for Impact SharePoint page.
Please join us for our next Town Hall on Thursday, April 10, as we will share information about Safety Around Water Week.
Congratulations to our team members in their new roles!
Read on to learn more how YGR is aligning for impact...
3 Impact Areas
> 30% Households Thriving 2030 X + 3
Engagement Opportunities
While each function has clear roles and responsibilities within our strategy and structure, they all depend on one another to execute our strategy and achieve our vision.
The structure assumes that we are working together in ensemble teams because that’s what our mission requires (and that’s how you’ve described a meaningful employee experience).
Experience Delivery Directors
Abbie Dixon
Kyelee Mead
Becca Wenger
Zach McErlean
Britt Cope
Nate Williams
Goldie Weaver
Experience Delivery Directors
Derrell Williams
Krista Evans
Morgan Tapp
LaChile Turner
Rob Britt
Stephanie Syprzak
Ann Mary Bettenson
Position Announcements
Caitlin Wampler – Executive Director of Sports Programming
Courtney Wagner - Regional Sports Business Director
Natalie Williams – Regional Sports Business Director
Lindy Bumgarner – Vice President of Marketing and Communications
Matt Thrift – Vice President of Membership and Engagement
Karin Remines – Executive Director of Business Operations
Amy Felts – Regional Director of Sales and Retention
Amy Hysell - Regional Director of Sales and Retention
Marion Collins - Regional Director of Sales and Retention
Izzy Nofsker – Association Director of Teen Leadership
Bridget Stuart – Regional Teen Director
Brian Stamper - Regional Teen Director
Odist Powell - Regional Teen Director
Madison White - Regional Teen Director
Congratulations to our team members who are filling these positions! This transition is expected to take effect throughout the month of April. Phase One of the realignment plan will be a multi-month process.
Please see the Aligning for Impact work plan that was created through June 2025.
Take time to visit the Aligning for Impact SharePoint page where you will find this guidebook, Aligning for Impact work plan, Town Hall recordings, job openings, interest form and more to come.
In the meantime, we encourage you to connect with your Operations and Executive Leaders if you have specific questions or concerns, or if you need further clarification regarding your duties. While we move forward with these developments, it’s important that we all continue to prioritize our day-to-day operations, ensuring that we effectively serve our members and communities. This focus is critical to achieving our mission, strategic plan and living out our YX Principles.
Thank you for your continued dedication and hard work. Together, we’ll continue to provide outstanding experiences for our team and community.
Brand Advancement
• Clark Darrah will serve as Chief Brand Advancement Officer.
• Additional updates will be coming soon.
Community Advancement
• Shawn Morrison will serve as Chief Advancement Officer
• Santi Prada and Theresa Johnson will serve as VPs of Community Advancement
• Jess Jones will serve as Association Director of Grants & Partnerships
• Patricia Green will serve as VP of Advancement Operations
Experience
• Chris Hughes will serve as Chief Experience Officer
• Drew Klammer and Holly Austin will serve as VPs of Experience
• Josh Green will serve as VP of Youth Development
Financial Resources
• Daniel Araujo will serve as Chief Financial Officer
• Nick Maiolo will serve as VP of Facilities
• Kassie Hall will serve as Controller
• Delaney Berlin will serve as Association Director of Risk
Human Resources
• Jan Klenke will serve as Chief Human Resources Officer
• Cordelia Starkes will serve as Association Director of Leadership Development
• Jessica Salazar will serve as Association Director of Human Resources
• Liz Hansbury will serve as Executive Director of Learning Centers
• Pabla Bernardes will serve as Director of Payroll
• Lisa Ramirez will serve as Chief Impact & Advocacy Officer
• Sidney Edwards and William Thornton will serve as VPs of Impact & Advocacy
• Jamal Riley will serve as Association Chaplain
• Leslie Beck-Long will serve as Association Director of Volunteers
2.28.25
Executive Directors of Experience
• Nader Balbeisi
• Rob Dent
• Andrew Dyson
• Deanne Hamilton
• Hunter Schwartz
• Steve Sgritta
• Ryan Weber
• Open
• Denise Ragsdale
Executive Directors of Advancement
• Sophie Brickley
• Open
• Christy Cifers
• Phillip Cobb
• Santana Gonzalez
• Katy Lampman
• Jennifer Keegan
• Marco Callender
Branch location subject to change.
3.12.25
Key Goals and Focus Areas Include:
• Best-in-Class Team, Member and Program Experience
• Growth of Core Programming
• Team Member Training and Development
• Staffing Alignment with Branch Operations
• Maximizing Efficiencies and Productivity
The Executive Director of Experiences focuses on:
• Leading Experience Delivery Directors and Service Delivery Directors during assigned shifts to ensure quality service and streamlined operations.
• Maintaining a strong presence in the branch to support the team and address any operational concerns.
• Obtaining/Maintain certifications in where required.
• Key Goals and Focus Areas Include:
• Expansion of Mission in Motion (Partnerships, Volunteerism and Giving)
• Work closely with Impact and Advocacy to align resources to expand the Y’s impact in underserved communities
• Work closely with Experience to engage members as volunteers and donors
• The Executive Director of Advancement focuses on:
• Expanding and establishing Corporate Partnerships
• Growing volunteerism across the association, starting with our Leadership Volunteers
• Increasing giving and philanthropic support