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Information Pack

Year of Listening Pack Contents Overhear! If you’d like to spread the word about the Year of Listening (YoL), add the YoL logo to your email signature or website. Visit to download the logo and pledge your support. Follow @NHS24 on twitter and tweet your event ideas and thoughts #YoL2016


Listen up Raise awareness about good mental wellbeing and promote listening by displaying Breathing Space and Living Life leaflets, pocketcards and posters as part of a wellbeing stall in your workplace. Order what you need from the selection of samples in your pack via

It’s good to talk...and listen...and drink tea Invite colleagues and friends to a YoL ‘Tea Break’! Relax, chat and have that well earned tea and cake. Our handy poster can help to advertise your event, with the reverse ‘thank you’ poster available should you wish to raise money for COSCA (Scotland’s counselling and counselling skills charity).

Be ‘all ears’ If you’re interested in developing listening skills, COSCA have a counselling Skills Certificate course which promotes good communication skills, based on active listening. Visit You will also find a selection of useful leaflets in this pack, with a focus on listening, from See Me, NHS Health Scotland, SAMH, Samaritans and the Scottish Recovery Network.

Competition time! Whether you are a budding photographer, short story writer or poet, we have just the competition for you. Our Year of Listening competition is seeking to find the best photo, short story and poem which answers the question: What does listening mean to you? An MP3 player is up for grabs for the most thoughtful, original, self explanatory entry in each category. The competition closes on Friday 28th October 2016, see the competition sheet for terms, conditions and entry details.

Dear Supporter,

Year of Listening 2016 – For Better Mental Health in Scotland Breathing Space (Scotland's National Mental Health phone service) is promoting Scotland's 'Year of Listening 2016'. The year will raise awareness that listening, and being listened to, is good for your mental health. Listening is the foundation of good communication. We know that personal/work relationships and friendships where we feel listened to, can have a huge positive impact on our sense of wellbeing and connectedness. This Information Pack provides resources and materials to give you some ideas around promoting listening, listening skills and listening organisations. Whether it's organising a special 'Tea Break' for your friends or work colleagues, developing listening skills through a COSCA Counselling Skills course, or organising a wellbeing stall to raise awareness of listening organisations; there are many opportunities to promote the Year of Listening. You can also find information about our Year of Listening Competition within this pack, where we are looking for a short story, poem or photograph which conveys what listening means to you. The importance of improving the mental health of our communities in creating a fairer, healthier Scotland, is outlined in NHS Health Scotland's publication 'Good Mental Health for All', and supports the Scottish Government’s strategic objective to help people to sustain and improve their mental health. It is only through a collaborative approach to mental health issues, involving everyone from individuals, groups and communities, through to workplaces and organisations, that we can enhance mental wellbeing in Scotland and ensure 'Better Mental Health for All'. Take time to listen today. Keep well, Tony

Tony McLaren National Coordinator, Breathing Space/ Living Life (NHS 24) If you would like to order further Breathing Space or Living Life resources such as leaflets or pocketcards please email:

Introductory Letter






Take time to listen today For listening and advice call

0800 83 85 87 Open up when you’re feeling down YOL2016-A4-Poster.indd 1

YoL Poster

#YoL2016 03/12/2015 11:46

Scotland’s Year of Listening will raise awareness that listening, and being listened to, is good for your mental health

Try our Year of Listening competition to

WIN an MP3 player Email your photo (<2MB), short story (<500 words), or poem (<40 lines) which answers the question:

What does listening mean to you? Entries to: Listening can mean different things An act, a moment, a mood For some it’s lending a caring ear Or making others feel good Whatever it is, let’s hear your thoughts And make this one of those years When Scotland’s time to listen Brings music to your ears

See reverse for competition terms and conditions. YOL A4 Competition Sheet.indd 1

YoL Competition Poster

16/12/2015 16:32



LOCATION: A warm welcome to everyone! Come along and enjoy some tea, cake... and a bit of listening. We’re organising this special ‘Tea Break’ during Scotland’s Year of Listening, to highlight that listening, and being listened to, is good for your mental health.

#YoL2016 A3-TimeForTea-YOL2016-Poster.indd 1

Cosca YoL Tea Break Poster

08/12/2015 10:44

Raising money for COSCA (Counselling & Psychotherapy in Scotland) Your gift to COSCA can help in so many ways. By donating to COSCA you will be helping to advance counselling, psychotherapy, and the use of counselling skills in Scotland.

How to donate to COSCA You can donate to COSCA by: • sending a cheque or postal order to the Chief Executive COSCA, 16 Melville Terrace, Stirling FK8 2NE • paying direct to the COSCA account: Clydesdale Bank PLC; Sort Code: 82 68 05; Account No: 70174110; Account Name: COSCA (Please use reference Year of Listening) • on-line donations at Charity Choice cosca-counselling-and-psychotherapy-in-scotland-6133

A4 COSCA Donation Info.indd 1

Cosca YoL Donation Infomation Poster

17/12/2015 08:36

Information in YoL Pack

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Website and Freephone Adviceline

Get your business in better shape with some free workplace health support.

Health needs assessment Expert, dedicated Advisers Tailored action plans and policy resource packs A nationally recognised Award Programme

0800 019 2211

Really listening can help end mental health discrimination.

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Our free and confidential services:

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0800 019 2211

Steps to deal with stress A simple guide to stressing less and enjoying life more

Information Leaflet

Steps to deal with stress A simple guide to stressing less and enjoying life more

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Breathing Space and Living Life Information in YoL Pack

Breathing Space is a free, confidential phone and web based service for people in Scotland experiencing low mood, anxiety or depression.

You’ve just done the hardest part It’s not easy to pick up the phone and talk about problems and emotions. We find it hard to open up. Instead we bottle things up. That’s why there’s Breathing Space. They try and make it easier for us to talk about what we’re going through.

We are here to provide a safe and supportive space by listening, offering advice and providing information.

Open up when you’re feeling down

Open up when you’re feeling down

0800 83 85 87

0800 83 85 87 BS A4 Portait Poster 2015.indd 1

A5 Leaflet

16/03/2015 16:41

Poster Living Life A4 Portrait Poster.pdf




spotting behaviours

positive changes

coping strategies using exercise to overcome stress

practical problem solving empowering identifying emotional triggers

changing focus

kends 24 hours)

managing workbooks

learning to be calmer

l phone and web s experiencing low

24 hours)

noticing anxious thinking

moving tackling forward avoidance

being assertive

boosting self-esteem

discovering patterns in what you do learning to do things differently

improving your sleep keeping a diary

Feeling low, anxious or stressed?


building helpful responses

learning life skills

understanding why you feel like you do

overcoming shyness

new ways to cope

-judgemental C








ased service p to date health eople in Scotland.

0800 328 9655 Living Life is a FREE telephone service that could help.

Learn helpful ways of thinking through:

0800 328 9655 9655

A free telephone-based service for people feeling low, anxious or stressed.

• Guided Self-help • Cognitive Behavioural Therapy

Open Monday – Friday, 1pm – 9pm 11/12/2015 11:39

A5 Leaflet


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