A personalized Artificial Intelligence Video Bot with widgets. - XcelTec

AMPLE: A personalized Artificial Intelligence Video Bot with widgets.

Artificial intelligence and chatbots are two of any business's most potent tools. Businesses use chatbots to automate sales processes, improve customer experiences, and save money. Instant assistance and individualised services offered by chatbots have demonstrated their effectiveness. Chatbots are highly beneficial for handling client concerns, normal service requests, or discovering the proper items and services, but their effectiveness can be boosted even more with video.

The next level up from chatbots are video bots, which let you talk and share your screen to see product details. Businesses are embracing this new generation of technology and incorporating it into their applications. Thus, video bots may soon replace chatbots as a viable option.

What is AMPLE? AMPLE: A personalized AI video bot with widgets developed by XcelTec. With AMPLE, all you need to do is visit the website or application, and a sales person will guide you toward the things you want by screen-sharing via video bot. You may then buy any product with ease from

home. There is no need to continually look for a product or visit stores; this method works for everyone and saves time.

Not only does the video bot assist clients, but it also helps businesses increase sales and strengthen customer connections. Customers can interact with video bots in a way that allows them to respond to all of their questions, and new tools like AMPLE have undoubtedly advanced personalisation. Any webpage can be made interactive with video bots to perform a variety of tasks, including sales, customer support and service, product and service inquiries, demos, etc.

Implementation of AMPLE with XcelTec In order to improve customer connections, XcelTec is introducing "AMPLE" into their operations.

Ample (Video bot) is a brand-new, cutting-edge solution for businesses that helps to improve personalisation, engage customers, and automate lead-generation processes. The clients and jobseekers will benefit from the integration of Ample with XcelTec. Additionally, Ample assists the business in building brand loyalty, revenue, client relationships, and engagement in a digital manner in addition to prospects. ● When you communicate with the team via video, clients and candidates feel appreciated. They see it as a more individualised form of client service, which in turn fosters closer relationships.

● Alternative digital channels for B2B and B2C communication ● Easily establish a video conversation with the HR team to facilitate the recruitment process, can gather requirements using specialised widgets and explain things utilising screen sharing. ● Simple exchange of requirements and demos with the sales team utilising screen sharing and specialised widgets. ● A support crew that is available round-the-clock keeps track of the number of calls that are made, answered, and recorded for later usage and client involvement by providing specialised solutions.

How AMPLE works with XcelTec? There are two usability perspectives in Ample with XcelTec. One is for HR to job searchers, while the other is for the sales and client support teams. Connecting with the HR team is simple for job searchers, who may conduct interviews and share documents digitally over video calls. In this approach, the candidate can still have a personal interview without having to travel to the office. Customers may easily get their questions answered by using screen sharing and video calls to communicate. With this method, clients are treated with respect and their problems are quickly resolved.

For Job Seekers:

● Job searchers can communicate with the HR team via video call to learn more about the available positions. ● The list will show any available helpers, and job seekers can get in touch with any of them. ● Through the customised widget, where candidates share documents or photos during the session, HR can request a CV. ● When necessary, HR can access and listen to the call recording as well as record it for future reference.

For Clients: Customers can dial their favourite readily accessible assistance agent from the list.

For greater communication & a clearer comprehension of the good or service, the screen can be shared from both sides.

The support team has the option to record the video call from their perspective for future use.

If a client has any requests, they can share their unique documents with an assistance.

Using numerous customised widgets, Ample enables gathering input from the clients.

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Contact us on:- +91 987 979 9459 | +1 919 400 9200 Email us at:- sales@xceltec.com