Gain your customer trust with Prestashop Social Messenger Addon by Knowband

Prestashop social messenger addon

by Knowband

One way to build good relation with your customer is to give timely support regarding product and services. Most of the users nowadays are engaged with social media like Facebook. Using this scenario, store merchant can engage their visitors by implementing social messenger on their website.

Prestashop social messenger addon by Knowband allows the eCommerce store owner to provide online support to their visitors by incorporating online chatbot options on their website front.

Facebook messenger and live chat addon offer various striking features. Check out them below.

1. Integrate messenger on your store: Prestashop live chat support addon allows the store owner to incorporate Prestashop messenger chat module for Prestashop store.

2. Simple to install: Admin requires no coding knowledge to install Prestashop social messenger addon on their eCommerce website.

3. Feature-rich admin panel: Prestashop social live chat support plugin provides a simple to understand and fully customizable admin panel. Admin can configure various settings as per their requirements.

4. Smooth Experience: By using Prestashop live chat support addon on their store, admin gets a smooth and hassle-free experience during its implementation.

5. Quick enable/disable: Admin can quickly enable or disable the functionality of Messenger live chat module for their Prestashop store.

6. Setup Facebook account: In order to integrate Prestashop messenger chat module for Prestashop store, the admin has to set up their Facebook page ID and Facebook app ID in backend settings.

7. Look and feel: Admin can change the frontend appearance of the module from the backend. They can modify the theme color of the messenger chat window and chat icon that appears on the website.

8. Display pages: With Prestashop social live chat support plugin, admin can select the website pages on which they want to give messenger live chat option.

9. Mobile responsiveness: Prestashop facebook messenger integration module is mobile responsive which makes it user-friendly for mobile users.

10. Multi-store support: Prestashop social messenger addon provides multistore compatibilty.

11. Multi-lingual support: Prestashop live chat support addon provides multi-lingual compatibility, making it possible for different location based users to communicate with the support team.

12. SSL support: Prestashop social messenger addon works well with the SSL enabled websites.

13. Theme Compatibility: Prestashop facebook messenger integration addon gives compatibility with other Prestashop store themes.

14. Set delay timing: Store admins have an option to set greeting message delay in seconds. Give 0 in the field if you want to display a message without any delay.

15. Message for logged in customers: Prestashop live chat support addon lets the merchant display a greeting message for the currently logged customers.

16. Message for logged out customers: This Prestashop social messenger addon also provides an option to display a greeting message for the logged out customers.

Merchant Benefits 1. Prestashop social messenger addon lets the admin provide live chat support to their customers.

2. Messenger live chat module provides ease in control and managing customer messages from their Facebook page.

3. With Prestashop live chat support addon, admin can offer personalized support services, leading an increase in sales for their Prestashop website.

4. For implementing Prestashop facebook messenger integration module, the admin has to set Facebook app id and Facebook page id at the backend admin panel.

Customer Benefits 1. With Messenger live chat module, customers feel free to ask their queries anytime, anywhere.

2. Store users can get the support in their known language.

3. Social messenger integration module provides a happy and satisfied UX experience to the users.

4. Just like personal chat accounts, the customer can configure the look and feel of chat window settings.

Get more install and configuration help using Prestashop live chat support addon User Manual Click here for Admin demo and Front demo For more related queries support@knowband.com

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