Sandals Resort Cancellation Policy {Customer Service} — Complete 2025
Guide 1 866 284 3O14**
PlanningaSandals®vacationisanexcitingexperience,butsometimesplanscanchange unexpectedly.
UnderstandingtheSandalsResortcancellationpolicyensuresyoucanprotectyour investmentandenjoyflexibilityifyouneedtocancelorreschedule. ThiscomprehensiveguideexplainsSandals’cancellationrules,refundtimelines,andhowto contacttheirsupportteamdirectlyat1-866-284-3014.
Overview of the Sandals Resort Cancellation Policy
SandalsResortsoffersaflexiblecancellationpolicy,particularlyforguestswhobook directlythroughSandalswebsite. However,thespecificpolicycanvarydependingonyourbookingtype,location,andtravel date.
TimeBeforeArrival
CancellationFee
Morethan45days Nopenalty
44–31days
30–15days
14daysorless
$200perroom
50%oftotalstay
RefundEligibility
100%refund(minusany insurancefees)
Partialrefund
Partialrefund
100%oftotalstay Norefund,possible rebooking
How to Cancel or Modify a Booking
Ifyourplanschange,Sandalsoffersmultiplewaystocancelormodifyyourbooking:
1.CallSandalsResortSupport Thefastestandmostreliablewayisbycalling1-866-2843014.Haveyourreservationnumber,fullname,andtraveldatesready.
2.UsetheSandals.comContactPage SubmitacancellationrequestthroughSandals website/contact.Expectaresponsewithin24–48hours.
3.ContactYourTravelAdvisor IfyoubookedthroughaSandalsPreferredTravel Advisor,theycanmanagecancellations,refunds,andcredits.
Refund Process and Timelines
Refundsareissuedtotheoriginalpaymentmethodoncethecancellationisprocessed. Typicaltimelinesare7–14businessdaysforcreditcardsandupto21daysforbank transfers. Ifyoupurchasedtravelprotectioninsurance,partoftheamountmayberefundable.
Rebooking Options and Travel Credits
Insteadofcanceling,Sandalsallowsrebookingundercertainconditions.Travelcreditsare oftenprovidedandcanbeusedwithin12months. Thishelpsguestsretainpromotionalrates,upgradedrooms,andavoidcancellation penalties.
Exceptions and Non-Refundable Situations
Someelementsofyourbookingarenon-refundable,includingairfare(ifbookedseparately), travelprotectioninsurance,groupdeposits,orno-shows. Duringsevereweathereventsornaturaldisasters,Sandalsmayissuetravelcreditsor rebookingoptions.
Contact Sandals Resort Support
Ifyouneedhelpwithcancellations,refunds,ormodifications,contactSandalsdirectlyusing theofficialchannelsbelow:
-Toll-Free(NorthAmerica):1-866-284-3014
-ContactForm:Sandalswebsite/contact
-LiveChat:AvailableonSandalswebsite
-UK&Europe:1-866-284-3014
-SocialMedia:@SandalsResortsonmajorplatforms
Frequently Asked Questions
Q1:WhatistheSandalsResortcancellationpolicy?
A:Cancellations45daysormorebeforearrivalreceiveafullrefund.Feesapplywithin45 daysoftravel.
Q2:HowcanIcancelmySandalsResortbooking?
A:Youcancancelbycalling1-866-284-3014,usingtheSandalswebsitecontactform,or throughyourtravelagent.
Q3:DoesSandalschargecancellationfees?
A:Yes,dependingonhowclosetoyourarrivaldateyoucancel.
Q4:Howlongdorefundstake?
A:Refundsaretypicallyprocessedwithin7–14businessdays.
Q5:CanIgetarefundforairfareortravelinsurance?
A:Airfareandinsurancefeesarenon-refundablebutmaybetransferabledependingon yourpolicy.
Q6:WhathappensifIcancelduetoahurricaneoremergency?
A:Sandalsofferstravelcreditsorrebookingoptionsduringsuchevents.
Q7:WhoshouldIcontactforhelp?
A:Call1-866-284-3014orvisitSandalswebsite/contactforofficialassistance.
Final Thoughts
TheSandalsResortcancellationpolicyisdesignedtoprovideguestswithflexibilityand peaceofmind.
Forquickassistanceortoconfirmyourrefund,alwaysuseofficialchannels especiallythe dedicatedsupportnumber1-866-284-3014.
Byunderstandingthesetermsinadvance,youcanensureastress-freevacationexperience withSandalsResorts.