Annual Report 2022-2023

Page 1


JULY 2022

NAIDOC Community Day

SEPTEMBER 2022

OCTOBER 2022

Chairperson Donnella Mills, Deputy Chairperson Roderick Burke, Chief Executive Dania Ahwang, Director Semara Jose Board Secretary and Dr Matilda House

NOVEMBER 2022

MAY 2023

Coordinators for Family and Domestic

Violence Morning Tea

Winners of our All Staff Day RUOK the Great Race

MARCH 2023

Child Wellbeing Services Team at the Family Participation Forum

APRIL 2023

Children Youth Family Service – All Staff Day

OCTOBER 2022

Family Wellbeing and Social and Emotional Wellbeing Team at the Gordonvale Indigenous Rugby League Carnival

Annual General Meeting

NOVEMBER 2022

Staff Christmas Party

FEBRUARY 2023

Mental Health

Yarning Circle with the Navy Cadets

JANUARY 2023

Board Induction

NOVEMBER 2022

Elders Christmas Party

Rainforest Clinic

The Rainforest clinic continued its service delivery whilst being merged with the Women’s, Child and Maternal Health service normally situated in the Coral Cay building. We continued our infection controls such as regular sanitisation, mandatory mask-wearing, temperature checks and physical distancing to reduce the risk of transmission ensuring the safety of our community and health care workers. As the results from our screening showed a significant drop in positive tests for the COVID-19 virus we closed the Respiratory Clinic.

Health Promotions

• Breastscreening • Bowel screening • Sexual Health

• Dental Health Week

It was so great to see Wuchopperen giving so much support to the screening clinic and with having indigenous Health Workers available over the 3 days to help clients with paperwork and OFFER SUPPORT”

- Breast Screen Queensland

Following the return to business as usual after the COVID challenges, the Edmonton Clinic continued to work on attracting new clients and serving our current clients in meeting their health needs in the southern corridor. Allied Health Services returned to visiting the Edmonton Clinic to provide team-based care to our community members in Edmonton. This includes Dietetics, Diabetes Education, Physio, Psychology and Podiatry.

Edmonton Integrated Team Care

The Integrated Team Care (ITC) program supports Aboriginal and Torres Strait Islander clients with complex and chronic diseases to effectively manage their conditions through access to one-on-one assistance by Care Coordinators.

In March, ITC partnered with the Primary Health Network (PHN) delivered a presentation aimed at promoting and informing external stakeholders about the program’s objectives and impact.

Government and non-Government stakeholders where present providing an opportunity for fostering partnerships.

The program has served a remarkable 5,816 ITC clients during the reporting period, highlighting its extensive reach and impact within the community. Care coordination services have been provided to 3,174 clients, while an additional 2,642 clients received supplementary services, emphasizing the program’s holistic approach to healthcare.

The program has also seen a total of 475 new referrals, indicating ongoing demand for its services. Additionally, 288 medical aids have been purchased to enhance the well-being and comfort of clients.

5,816

475+

NEW REFERRALS

3,174

2,642

288 ITC CLIENTS RECIEVED SUPPLYMENTARY SERVICES

PURCHASED MEDICAL AIDS FOR WELLBEING AND COMFORT OF CLIENTS

PROVIDED CARE COORDINATION SERVICES Program Highlight

A compelling case study involves a 17 year-old ITC client who, with the support of Wuchopperen staff, has made remarkable progress in managing their health. This client successfully eliminated sugary foods and drinks from their diet, maintained their sugar levels, achieved a small weight loss goal through regular walking to school, and improved their attendance.

Community Connector

The National Community Connector Program (NCCP) supports people with disability from specified population groups to navigate National Disability Insurance Scheme (NDIS). The NCCP was developed in response to the NDIA’s recognition of the challenges of engaging with and providing a service to diverse populations and individuals the NDIS supports. Challenges include social, cultural, economic, and other barriers.

We were able to link 5588 clients with non-NDIS support services. We provided ongoing NDIS support to 1157 clients, ensuring that those who are eligible continue to receive the necessary assistance and guidance throughout their NDIS journey. The program facilitated 256 requests for access to the NDIS, helping individuals take the initial steps towards gaining the support they need. The Community Connector Program has played a pivotal role in securing NDIS approvals for 124 clients.

I AM VERY GRATEFUL FOR THE SUPPORT PROVIDED BY MY COMMUNITY CONNECTOR; MY SON IS NOW RECEIVING NDIS AND LINKED INTO SERVICE PROVIDERS WITH THE HELP OF OUR COMMUNITY

CONNECTOR “

Commonwealth Home Support Program

The Commonwealth Home Support Program (CHSP) provides entry-level support for older and frail people who need some help to stay at home and in their communities. Service providers work with clients to maintain their independence.

CHSP services can be delivered on a short-term, episodic or ongoing basis and have a strong focus on activities that support independence and social connectedness and provide more choice to consumers.

The program has been a cornerstone in ensuring the health and well-being of our Elders within the community. The program’s approach is centered on empowering older individuals to maintain their independence while receiving essential support.

This year we have focused on our Elders in getting out into the community more, meeting other Elders, making new friends, being more active, and enjoying the most out of life. This has been achieved through our Yoga Program, held weekly. Other events include sharing a morning team with the Holy Spirit School (Manoora) as part of Reconciliation Week in June 2023 and joining an activity day with the 1st time Aboriginal and Torres Strait Islander mothers from the Australian Family Partnership Program (AFPP).

The weekly Yoga classes which started in April which has had a transformative impact on their lives.

Clients have reported that these classes have pushed them out of their comfort zones, encouraging them to become more active in the community.

Some clients have noted that these Yoga sessions have contributed to improvements in their strength and mobility, aiding in walking and overall physical well-being.

Child Wellbeing Services

Family Participation Program

Youth & Family Services

Youth & Family Wellbeing

Case Study

The Placement Support Workers role within CAFAKCS (Culturally Appropriate Foster and Kinship Care Service) is focused on recruiting and supporting Aboriginal and Torres Strait Islander people to become foster or kinship Carers. Many children, including babies, need loving and caring homes for them to feel safe and create a pathway of wellness for them into their future!

In June, CAFAKCS staff teamed up with Department of Child Safety (Seniors and Disability Services) to organize a special Carer’s Day event at Warrina Lakes in Innisfail. The main aim of the event was to make carers feel appreciated and valued for the important work they do. The event saw the participation of around 30 carers from the region, along with almost 70 children. Wuchopperen worked with many agencies to help make the day even more special. Various activities such as raffles and prizes, dance presentations, artworks, one-onone yarning, and drumming kept everyone involved and entertained. The event also featured a special appearance by a ‘Minion’ who kept the children entertained throughout the three-hour event. The event was reported a “great success” as well as “a lovely, relaxing, and family-focused occasion”. We are always on the lookout for more families who might be considering becoming a foster or a kinship carer if you are interested; please contact us at Wuchopperen! We cover the region from the Cairns coastline and across the Tablelands.

The Family Participation Program (FPP) provides opportunities for families to have a voice in decision making for a child and the placement of that child through a process called family led decision making. Families that are not able to provide the needs for the young person or have come under scrutiny of Child Safety, work closely with our family led convenors to map out a safety plan in the best interest of the child to stay connected to immediate family, siblings, culture, connection to country and community. For the financial year 2022- 2023 our Family Participation Program client numbers are sitting at a total of 25 with room for more referrals. Since strengthening the workforce in the FPP team, the program has shown improvement in providing direct service delivery and follow-up support to families needing much needed support. Total of 2330 hours of support, 83 cases referred 64 closed with 25 family led decision making meetings.

Through family led decision making process Wuchopperen staff involved from both CAFAKCS and FPP; were able to assist a family to decide where their young family member should be placed and who’s care they will be in. Because the family were given the space to provide their own advice and choices, the young family member was able to be placed with their own Kin Carer. This resulted in the family being able to maintain their connection and see improvements in the young person, The young person gained training and employment, housing, and help to get set up for independence before transitioning out of home care. This was achieved whilst still being connected to family, culture, community, and country.

The Youth and Family Wellbeing Service provides support to youth aged 12 years to 18 years of age and to set them up for positive engagement with their families, schools and their peers. This is done by focusing on changing behaviors and mind set through activities, mentoring and general counselling, education around health issues and completing health checks. There were 164 client contacts with 2768 hours of support.

Cultural Mentoring Program

The Cultural Mentors covered a fair bit of ground this year, accepting 40 referrals. Of those referrals, 18 participants reported a reduction in negative behavior and 10 young people displaying positive changes in their behaviour. The team completed over 150 activities with just under 300 participants. Our Connection to culture activities included fishing, painting, and learning about cultural connections.

Young Person living at home with family presented with concerns regarding disengagement from school and needed support through a grieving process. Youth mentor was able to conduct sibling group activities to build rapport with the family. Youth Mentor has supported the family to hold family yarning circles and support each other through the grieving process, identifying both family and young person’s individual goals. Youth Mentor supported conversations around the importance of education and supported the young person to re-engage in education. The sibling group was invited to a camp which was to help build confidence and positive peer relationships.

Since engaging with the Youth Mentor, the young person and siblings have been able to make positive changes, strengthen family relationships and being supported through the grieving process. Young people have successfully reengaged in school on a full-time basis.

During the support and mentoring, the family identified other concerns and resolved and completed goals on their own. The family has reflected on their experience and found that the youth mentorship program has strengthened them and helped them get through a difficult moment in their lives.

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Annual Report 2020/202143

To the MembersofWuchopperen Health Service Limited

Report on the audit of the financial report

To the MembersofWuchopperen Health Service Limited

Opinion

Report on the audit of the financial report

Opinion

We have audited the financial report of Wuchopperen Health Service Limited (the comprises the statement of financial position as at 30 June 2023, and the statement of comprehensive income, statement of changes in equity and statement of cash flows for the year then ended, and notes to the financial statements, includ declaration.

We have audited the financial report of Wuchopperen Health Service Limited (the comprises the statement of financial position as at 30 June 2023, and the statement of comprehensive income, statement of changes in equity and statement of cash flows for the year then ended, and notes to the financial statements, includ declaration.

In our opinion, the financial report of Wuchopperen Health Service Limited has been prepared in accordance with Division 60 of the Australian Charities and Not-for-profits Commission Act 2012(ACNC), including: a performance for the year then ended; and b complying with Australian Accounting Standards AASB 1060 General Purpose Financial StatementsSimplified Disclosures for For-Profit and Not-for-Profit Tier 2 Entities and Division 60 of the Australian Charities and Not-for-profits Commission Regulation 2022

In our opinion, the financial report of Wuchopperen Health Service Limited has been prepared in accordance with Division 60 of the Australian Charities and Not-for-profits Commission Act 2012(ACNC), including: a performance for the year then ended; and b complying with Australian Accounting Standards AASB 1060 General Purpose Financial StatementsSimplified Disclosures for For-Profit and Not-for-Profit Tier 2 Entities and Division 60 of the Australian Charities and Not-for-profits Commission Regulation 2022

Basis for opinion

Basis for opinion

We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under those standards are further described in the section of our report. We are independent of the Company in accordance with the ethical requirements of the Accounting Professi Code of Ethics for Professional Accountants(including Independence Standards) (the Code) that are relevant to our audit of the financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with the Code.

The Directors are responsible for the other information. The other information comprises the information included in the annual report for the year ended 30 June 2023, but does not include the financial

Our opinion on the financial report does not cover the other information and accordingly we do not express any form of assurance conclusion thereon.

In connection with our audit of the financial report, our responsibility is to read the other informationavailable at the date of this report, and in doing so, consider whether the other information is materially inconsistent with the financial report or our knowledge obtained in the audit or otherwise appears to be materially misstated.

If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard.

Responsibilities of the Directors for the financial report

The Directors of the Companyare responsible for the preparation and fair presentation of the financial report in accordance with Australian Accounting Standards AASB 1060 General Purpose Financial StatementsSimplified Disclosures for For-Profit and Not-for-Profit Tier 2 Entities and the ACNC Act, and for such internal controlsas the Directors determine arenecessary to enable the preparation of the financial report that is free from material misstatement, whether due to fraud or error.

In preparing the financial report, the Directors are responsible for assessing the Company a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the Directors either intend to liquidate the Companyor to cease operations, or have no realistic alternative but to do so.

The Directors are responsible for overseeing the Company

Our objectives are to obtain reasonable assurance about whether the financial report as a whole is free from

Reasonable assurance is a high level of assurancebut is not a guarantee that an audit conducted in accordance with the Australian Auditing Standards will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of this financial report.

As part of an audit in accordance with the Australian Auditing Standards, we exercise professional judgement and maintain professional scepticism throughout the audit. We also:

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under those standards are further described in the section of our report. We are independent of the Company in accordance with the ethical requirements of the Accounting Professi Code of Ethics for Professional Accountants(including Independence Standards) (the Code) that are relevant to our audit of the financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with the Code.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

www.grantthornton.com.au ACN-130 913 594

Grant Thornton Audit Pty Ltd ACN 130 913 594 a subsidiary or related entity of Grant Thornton Australia Limited ABN 41 127 556 389 ACN

556 389. which the Grant Thornton member firms provide assurance, tax and advisory services to their clients and/or refers to one or more member firms, as the context requires. Grant Thornton Australia Limited is a member firm of Grant Thornton International Ltd (GTIL). GTIL and the member firms are not a worldwide partnership. GTIL and each member firm is a separate legal entity. Services are delivered by the member firms. GTIL does not provide services to clients. GTIL and its member firms are not agents of, and do not obligate one another and are not liable for one Australia Limited ABN 41 127 556 389 ACN 127 556 389 and its Australian subsidiaries and related entities. Liability limited by a scheme approved under Professional Standards Legislation.

Legislation.

Identify and assess the risks of material misstatement of the financial report, whether due to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal controls.

Obtain an understanding of internal controlsrelevant to the audit in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Company s.

Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by the Directors.

f the going concern basis of accounting and, based on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast significant doubt on the Company e that a material

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