so you can actually do a review then click 5 Stars – that’s it! Even better, you can add a positive comment.
What should you be asking for? This is so simple. Let them know you appreciate their business and you would be honored if they would take a few moments to Google your business and give you a 5 Star review. If you personally have never given a review you should stop reading this article right now and Google WSIADA (or Shepard & Shepard Insurance!) and click on ‘reviews’. You’ll be asked to enter a bit of information
you do it the easier it gets. If you want to take it to the next level start asking your list of other happy customers for a 5 Star review. Show your appreciation for the review Once YOU know how easy by commenting back (Google will send you a link with every review) it is you can teach your customer who may not be thanking them for being a great customer and for taking the time to as savvy how to do their review your dealership. In no time first 5 Star review on your at all your reviews will grow and with dealership. that your positive reputation online This gets even better if you have will help give you the edge over the a sales staff. Encourage the competition in 2021 and beyond. salespeople to ask for reviews. You could even make it a contest where they request a customer mention A regular contributor to the the salespersons name in the review. Front Row, Todd has worked Offer to put $5 in the kitty for every 5 Star review (or even $1 per star) and hands-on in and with the whichever salesperson gets the most automotive & RV industry stars during the month wins the pot. for over three decades. Asking for reviews is a habit no different than asking for referrals and asking for the sale. The more
14 | the Front Row | wsiada.com | January/February 2021
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