DELIVERING EXCELLENCE TO THE BUILT ENVIRONMENT
Water Services & Air Hygiene
Gas Services
Pumps
Drainage
Fabric Maintenance
HVAC
Mechanical Services
Experience & Trusted
Proven Track Record
Service Delivery
Contract Management
SERVICES
We provide a comprehensive suite of key compliance & mechanical services; covering PPM, Reactive and Project works across a variety of market sectors.
Operating from our head office in Essex and the Midlands, we service national PPM Contracts and Manage Projects throughout the UK.
We pride ourselves on our level of ownership and accountability ensuring familiarity with your assets and continuity of service delivery “
WE UNDERSTAND THE OPERATIONAL CONSTRAINTS AND DEMANDS THAT DIFFERENT SECTOR ENVIRONMENTS BRING.
WATER SERVICES
• Legionella risk assessments
• Cooling Tower analysis
• Control program design
• Treatment and mechanical services
• Inspection & refurbishment
• Domestic water sampling, disinfection and remedial works.
• Calorifier & Cold water storage tank inspections.
• Closed systems chemical and bacterial sampling, analysis,
• Remedial and chemical treatment flushing work (BG50/29).
• Steam boiler analysis & servicing to plant and systems.
• Water softening plant disinfection, remedial, servicing and
• installation projects
AIR HYGIENE
• Deposit thickness testing (TR19 DTT)
• Indoor air quality testing & analysis
• Microbiological sampling of ventilation systems
• Cleaning of ventilation & grease extract systems
• Fire damper inspection & servicing
• Air filter supply & installation
Our highly trained, experienced consultants & technicians deliver an extensive range of water & air hygiene services.
GAS SERVICES
Our engineers are fully qualified and highly skilled in installation, maintenance and servicing of all makes and models. We use our expertise to design suitable solutions based on time line, cost, performance and efficiency.
From small pipe repairs to complete boiler replacement projects, we provide reliable service to clients such as local authorities, NHS, hospitality, leisure facilities, commercial managing agents, and education. Our proactive and reactive approach minimizes disruption to your business operations.
We ensure that all work is carried out in compliance with manufacturers’ requirements and BESA standard SFG20. Our priority is to provide high quality work while prioritising health and safety.
CLIENT FOCUS
We have proudly earned a reputation for excellence and quality through our commitment to our customers’ needs.
We utilise the latest technology and training techniques to enhance our engineering delivery. We continually strive to develop and improve our processes and procedures.
PUMPS
Our pump servicing, maintenance, and installation division offers comprehensive solutions to ensure the reliable and efficient operation of your pumping equipment. Our team of expert engineers are fully trained and equipped to handle all types of pumps, including sewage, clean water booster sets, pressurisation units and more.
From regular PPM servicing to emergency repairs, we provide responsive and reliable service to keep your pumps running at their best. We also offer installation of new pumps, including design and commissioning to ensure optimal performance. With a focus on safety and quality, our pump division is committed to delivering superior services that meet your needs and exceed your expectations.
Our engineers have years of problem-solving experience and are familiar with multiple types of pump products.
If a project should require additional demands, we really come into our own.
DRAINAGE
ONE Environmental offer a complete range of services to cater to all your drainage requirements. Our team of skilled engineers are equipped with the latest technology to provide efficient and effective solutions, including high-pressure jetting and CCTV surveys.
Our high-pressure jetting service clears blockages and eliminates debris from your drainage systems promptly and efficiently.
Using advanced CCTV cameras, our surveys identify issues or damages within your drainage system, enabling us to provide targeted solutions that minimize disruptions to your operations.
Our drainage division provides exceptional services, including regular maintenance and emergency repairs, to meet and exceed your expectations while ensuring your complete satisfaction.
We maintain all the relevant industry accreditations and all our engineers are qualified in their roles.
We provide peace of mind that drainage problems will be dealt with quickly and efficiently.
FABRIC MAINTENANCE
We offer comprehensive building fabric maintenance services to keep your premises looking and functioning at their best. Our skilled team of professionals are equipped with the expertise to handle all aspects of building maintenance from a small painting job to complete office refurbishment. Whether you need minor repairs or major renovations, we provide Cost-effective solutions, tailored to your specific requirements.
Our emergency call-out service ensures that we are available 24/7 to respond quickly to any unexpected issues, minimising downtime and ensuring your peace of mind. Our building maintenance services are designed to ensure that your premises are safe, secure and well maintained at all times.
Passive Fire
We are your trusted fire safety partner, with BM Trada accreditation, we excel in fire door installation and fire stopping services, ensuring utmost safety for your buildings, protecting lives and valuable assets.
We value our customers and strive to build long standing relationships. We endeavour to deliver exactly the service and results they require.
HVAC
At ONE Environmental, our HVAC services provide complete solutions for all your heating, ventilation, and air conditioning needs. Our skilled and experienced engineers provide a range of services, from installation and maintenance to repair and replacement. We work with you to design and install bespoke systems that meet your unique requirements, ensuring optimal performance and efficiency.
Our 24/7 call-out service means that we are available around the clock to respond quickly to any emergencies, ensuring minimal disruption to your operations. Our HVAC services are a reliable and cost-effective solution, ensuring that your tenants and customers are always at optimum comfort.
We have undertaken plant replacement works and installations in hospitals, commercial office spaces, retail outlets and sports venues for over 10 years.
That’s why we can offer innovative solutions for heating, cooling and ventilation systems.
MECHANICAL SERVICES
We pride ourselves on self-delivery of PPM, reactive, and project-based mechanical services. With a team of highly skilled professionals, we provide reliable and efficient solutions to meet your needs. We work closely with our clients to understand their requirements and provide tailored services that deliver results.
At ONE Environmental, we specialize in the maintenance and installation of modern building services, such as heating and cooling systems, pumps and HVAC. We offer PPM services to help maintain your systems and prevent potential problems. In case of emergencies, we also provide reactive services and respond promptly to any issues that may arise. We are committed to delivering exceptional mechanical services to our clients and our team is dedicated to providing first-class, cost-effective solutions. Contact us today to learn more about our services and how we can help support your operation.
Our Approach
Our team work together to combine skills and experience to provide a holistic approach. We strive to assist clients to maintain their plant and services.
We have years of experience maintaining equipment in hospitals, commercial office spaces, retail outlets and sports venues.
That’s why we can offer servicing solutions for all your HVAC requirements.
EXPERIENCED & TRUSTED
In today’s congested market, it is difficult to choose the right partner to fulfil your maintenance obligations. Trust ONE Environmental to take away the uncertainty and engage today for a hassle-free future.
Managing expectations and developing relationships that help retain, sustain and build partnerships with a well-planned, least disruption approach.
We are proud of our team of seasoned individuals with proven experience and knowledge in their respected fields.
We work with property managers, landlords and tenants alike. We manage and benchmark our engineers and ensure that our team of experts strictly and professionally adhere to current legislation.
LEISURE EDUCATION
PROVEN TRACK RECORD
For many years we have worked across a multitude of sectors, all the while building an understanding of the operational constraints and demands that these environments bring.
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SERVICE DELIVERY
Bespoke solutions & delivery are at the heart of what we do. We can advise on a wide range of compliance issues to ensure the safety of your occupants, and the protection of your buildings’ valuable assets.
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We also offer bespoke maintenance strategies to meet your specific business needs and risks.
TEAM
UNDERSTANDING REQUIREMENTS
Backed up by our industry accreditations, our maintenance strategies are aligned with the industry standard of SFG20.
RISK ASSESSMENT & PLANNING CONTINUED COMMUNICATION EXPERIENCED
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UNDERSTANDING REQUIREMENTS
We invest time to ensure we fully understand the core drivers within your operation.
24/7 service cover to ensure your assets are always protected.
SIGN OFF & AFTER CARE
Minimising down time, we always schedule works to suit our customers’ business operations.
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TECHNICAL EXPERTISE
Our 24/7 service desk plays a critical role in ensuring the smooth functioning of your operation. Whether it’s an urgent repair or a routine maintenance request, our service desk is always on standby to provide quick and efficient assistance.
Our team of maintenance experts are well-equipped to handle a range of maintenance issues. With our 24/7 service desk, you can rest assured that your maintenance needs will be promptly and efficiently addressed, minimizing downtime and ensuring optimal performance.
Breakdowns impact heavily on your operations; we pride ourselves on our rapid response & first fix ratio.
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Our systems enable us to record asset history to assist in targeted planning for future projects.
All our service response engineers are fully trained, operating from fully resourced vehicles to facilitate repairs on time, first time.
CONTRACT MANAGEMENT
We aim to provide robust, sustainable & bespoke building management services to our customers, it’s this approach that allows us to establish ourselves as a trusted partner. To ensure the fulfilment of all PPM’s, our management team adhere to the following processes.
INTERNAL REVIEW
We carry out internal review meetings with all stakeholders.
TASK MONITORING
Our CAFM system is utilised to monitor and audit PPM, reactive and project works.
WORK REVIEW
Review of all PPM tasks and supporting documentation.
QUALITY ASSURANCE
Random site inspection and audits.
PROACTIVE SUPPORT
Continual review of all reactive works to observe trends, this allows our maintenance approach to become proactive rather than reactive.
Customer service is paramount. Bespoke solutions and delivery are at the heart of what we do.
FORWARD THINKING REPORTING WITH
SIMPRO enables us to manage and record full maintenance records of all task completion against individual assets, all of which will be preloaded at the contract mobilisation stage.
With SIMPRO we schedule all PPM tasks with a live feed back to selected stakeholders, allowing continued monitoring of service contracts and projects.
SIMPRO automatically generates an ‘action’ for any non-conformance as well as identified faults and health and safety concerns such as near miss reporting.
All quotes are raised, tracked and issued via SIMPRO and are available through your personalised customer portal.
Your portal provides instant online access to service and asset records, as well as business critical management information.
OUR TEAM
TREVOR WHENLOCK DIRECTOR
PAUL HUSTON ASSOCIATE DIRECTOR
Trevor has spent over 20 years in the compliance and maintenance sector, specialising in building maintenance services, having established ONE Environmental Ltd as a recognised and trusted supplier of compliance and mechanical services, priding itself on its self-delivery capabilities.
Paul has over 25 years of experience working within the FM sector. Starting as an apprentice combustion engineer, working his way through management and to director level, having managed various maintenance contracts, including a portfolio of buildings in Mayfair to a value of £32.m.
AMBER HAINES BUSINESS SUPPORT MANAGER
Rising from Admin Assistant to Business Support Manager, Amber expertly handles all administration, scheduling, leading a team of four (including two apprentices), and excels in streamlining processes. Her commitment to excellence and natural leadership makes her an invaluable asset to the company.
WAYNE BAMBRIDGE SENIOR PROJECT MANAGER
MEGAN WOODWARD COMPLIANCE CO-ORDINATOR
Megan Woodward, back from Maternity leave, now handles ONE Environmental’s compliance obligations. With meticulous attention to detail and a proactive approach, she ensures regulatory requirements are met, making her an invaluable asset to the organisation.
GERRY PERSEVAL TECHNICAL SALES MANAGER
Wayne has over 30 years experience working within the Projects and FM sector. Starting as an apprentice mechanical engineer working his way up to senior projects manager. Delivering projects works across various operational sectors including healthcare, manufacturing, education and commercial buildings.
Gerry has worked in the water industry since 2001. His regulatory expertise, in-depth knowledge of ACoP L8 and HSG274 guidance and attention to detail have helped many customers meet and exceed their compliance obligations throughout his career. Gerry works closely with our clients to find solutions to maintain water system in accordance with current guidance and best practice.
SOPHIE
CUNNINGHAM APPRENTICE
ADMINISTRATOR WILL BANNISTER ENGINEERING & PROJECT MANAGER
Sophie Cunningham, a diligent admin apprentice, is pursuing Level 3 Business Administration. With her drive for excellence and an eye for detail, she is well on her way to becoming a skilled administrative professional with a bright future at ONE Environmental.
JASMINE BLOYCE APPRENTICE ADMINISTRATOR
Jasmine, a dedicated admin apprentice, is studying Level 3 Business Administration. With her strong work ethic and attention to detail, she is poised to excel in administrative roles and contribute to organisational success.
Will has a wealth of experience in mechanical services, managing projects and supervising our mechanical maintenance engineers. Will is always smart and presentable, well mannered and a very popular character among staff and clients alike.
We
are proud of our team of seasoned individuals with proven experience and knowledge in their respected fields.
INNOVATIVE SOCIAL RESPONSIBILITY
In todays congested market, it is difficult to choose the right partner to fulfil your maintenance obligations. Trust ONE Environmental to take away the uncertainty and engage today for a hassle-free future.
A recent project has included the installation of 160 remotely monitored temperature sensors in a hospital, to monitor hot water return loops. ROl was 11 months, gross saving of £351k over the remaining 9 years of the PFI, for which we subsequently won an innovation award.
We are passionate about supporting and actively fundraising for The Chartwell Children Cancer Trust who provide The NoIsolation Robot which gives seriously ill children, live, interactive connections to their classroom, teachers and peers.
ONE Environmental Ltd is committed to Environmental, Social, and Governance (ESG) practices. As a mechanical and compliance maintenance service provider, we prioritise sustainable and responsible business operations. We minimise our ecological footprint by adhering to ISO 14001 accreditation and implementing effective environmental management systems. We aim to contribute positively to the communities we serve.
At ONE Environmental, we value social responsibility. We foster a safe and inclusive workplace, promote diversity, and support employee growth. We engage with local communities, support charitable initiatives, and encourage volunteering for local community and charitable causes.
Our commitment to governance is reflected in our ISO 9001 and 45001 accreditations. We maintain high-quality service standards and prioritise employee and client health and safety. We promote transparency, ethics, accountability, and integrity in all our operations.
We remain dedicated to upholding ESG principles and improving sustainability practices, recognising their importance for long-term success and being a responsible corporate citizen.
We are partnered with a leading remote monitoring provider to drive down energy consumption, environmental impact and efficiencies.
CASE STUDY
CLIENT: LARGE FM PROVIDER
SERVICES PROVIDED: PUMPS
TERM: TWELVE MONTH
AGREEMENT VALUE : £12,425.00
LOCATION: RESIDENTIAL BLOCK LONDON
PROJECT BRIEF
• Servicing of multiple blocks sewage pump systems and associated drainage pits
• Quarterly servicing of contracted systems
• Cleaning of pump chambers
• Re-active works including emergency repairs or pump replacement
KEY PROJECT DELIVERABLES
• Strong reporting process to enable client to be keep updated when not based on site
• Experienced team working in liaison with local client agent and when required apartment occupants
• Electronic reporting systems including works images on reports
• Fast re-active service with engineers in attendance familiar with services fitted
KEY ISSUES / SOLUTIONS
• Works scheduled to minimise any disruption to services maintained
• Good local knowledge of services fitted
• Strong communication path to ensure our office based staff are able to update the client with findings and on going works or reactive repairs
• Professional staff that are well trained and user friendly
COMMERCIAL GAS
CASE STUDY
CLIENT: LARGE FM PROVIDER
SERVICES PROVIDED: BOILER REPLACEMENT
TERM: THREE WEEKS
AGREEMENT VALUE : £68,000.00
LOCATION: LEISURE CENTER LONDON
PROJECT BRIEF
• Failed heat generation plant replacement
• Two 400kw boilers replaced with associated local pipework and valves, retained boilers fully serviced
• Gas booster set system replaced whilst system offline
• Flue verified as suitable for re-use with local adaptation for new plant arrangement
KEY PROJECT DELIVERABLES
• Validation of ventilation and gas services in relation to the works to enable replacement plant to be installed
• Update of heat generation plant to current supported boiler models whilst improving system efficiently
• Works undertaken with no detrimental effect in leisure centre normal operation
KEY ISSUES / SOLUTIONS
• Installation of temporary boiler plant to permit failed plant replacement
• Works undertaken in phased manner to ensure leisure centre removed operational
• Close liaison with leisure centre staff to ensure all works fully co-ordinated with other staff duties
M&E SERVICES
CASE STUDY
CLIENT: KOKO
SERVICES PROVIDED: PLANNED PREVENTATIVE AGREEMENT
AGREEMENT VALUE: £30,000.00
LOCATION : CAMDEN TOWN
PROJECT BRIEF
• Servicing of HVAC Systems including VRF Cooling Systems, Air Handling Systems, Heating & Hot Water Services.
• Re-active works including removal of blockages and jetting works.
• Assisting clients own on site services staff who can escalate to our team to resolve ingoing issues
KEY PROJECT DELIVERABLES
• Good working relationship on site client representative
• Experienced team working in liaison with directly employed venue staff
• Fast re-active service with engineers in attendance familiar with services fitted
• Electronic reporting systems
KEY ISSUES / SOLUTIONS
• Works pre-scheduled to fit in with venues event activity’s
• Maintaining good local knowledge of services fitted
• Strong communication to ensure office staff are kept up to date with findings and on going works or repairs
• Friendly and knowledgeable staff that are well trained
CASE STUDY
CLIENT: LARGE MULTI-SITE FM PROVIDER
SCOPE: WIDE RANGING WATER TREATMENT PACKAGE
CONTRACT VALUE: £65,0000
LOCATION: LONDON HOSPITAL
PROJECT BRIEF
• Monthly temperature and disinfectant reserve monitoring across 4000 assets
• Periodic, pro active and reactive sampling for Legionella and pseudomonas
• Quarterly spray outlet cleaning and disinfection of 240 assets
• Monthly chemical analysis and reserve control of critical steam boilers
• Six monthly plant servicing to critical softeners and chlorine dioxide dosing units
KEY PROJECT DELIVERABLES WATER TREATMENT
• Close working relationship with maintenance team on site allowing us to become a trusted service partner
• Multiple project and lifecycle works incorporating our mechanical, gas, interiors, and drainage divisions
• Timely delivery of sample results and reactive sampling in conjunction with water system remedial works, critical to comply with HTM04
• Use of customers specific online monitoring software to provide real time data
KEY ISSUES / SOLUTIONS
• Works tailored to fit in with restricted access areas availability
• Provision of remote monitoring for inaccessible return HWS loops, providing client with approximately £30K labour saving each year
• Reduction in positive counts of pseudomonas and legionella across site
• £100K project replacement of drinking water tanks with no impact or loss of water to site
