CONTENTS Vision of Zero Harm
5
OneWay™ Scope and Intent 6 OneWay™ Framework
7
Meeting the expectations
8
The Elements of OneWay
9
Glossary 32 Resources and Information 35
ELEMENTS 1. LEADERSHIP AND GOVERNANCE
10
2. RISK MANAGEMENT
12
3. CARING FOR OUR PEOPLE AND THE ENVIRONMENT 13 4. SELECTION AND COMPETENCY
14
5. WORKING WITH OUR CUSTOMERS
16
6. ENGINEERING
18
7. WORKING WITH THE SUPPLY CHAIN
20
8. FIELD ACTIVITIES
22
9. MANAGEMENT OF CHANGE
24
10. CRITICAL INCIDENT AVOIDANCE. RESPONSE AND RECOVERY
26
11. INCIDENT AND BEHAVIOR ANALYSIS
28
12. ASSESSMENT AND IMPROVEMENT
30