World's Top 05 POS Tech Solution Providers, 2021

Paul Leduc President & CEO

Editorial Note

World's Top 05 POS Tech Solution Providers, 2021

TheConstantEvolving POSSystemsthatare changingtheFaceofSales andTransactions

Theprocessofcompletingatransactionisknownasthe pointofsale.Thisistruenotonlyforcashregisters,but alsoforonlineshoppingcartsandcheckouts.Payments madewithacardreaderonasmartphoneortablet,aswell astransactionsmadewithQRcodesfrompayment providerssuchasPayPal,isalsoaccepted.Inaddition, salestaxisusuallycalculatedandleviedatthetimeof thesepurchases.

Movingacompany'sactivitiesonlinecanhelpitdevelop faster.Earlier,businesseshadtoberunDatafromecommerceplatformsandphysicalpoint-of-salesystems. Tocreateareport,you'llneedtoimportbothfindingsinto aspreadsheet,accountingsystem,orotherreporting application.Businesses,ontheotherhand,maysavealot oftimebyemployingsharedcommercePOSsystemsto automatetheprocess.

Customersaremigratingawayfromcashatthemoment; thereforebusinessesshouldconsideracceptingmobile payments.Creditcardsandmobilewalletsarepreferred overcashbycustomers.FinanceMagnatesestimatesthat by2025,75%ofalltransactionswillbecashless. Customershavemorediscretionoverhowtheypaywith mobilePOSsystemssincebusinessescanacceptcredit cardpaymentsfromanywherewithaninternetconnection.

Dependingonthetechnology,businessesmaynotneedto replacetheirequipmentorthroughlengthyemployee trainingtobeginacceptingmobilepayments.Customers canpaydirectlyfromtheirsmartphonesorbyusingaPOS

scanwithmobilecreditcardprocessingservices,which useacreditcardreaderattachedtoasmartphoneortablet withthenecessarymobileapp.Whilemobilewallet providersandloyaltymobileappsletcustomerspay directlyfromtheirsmartphonesorbyusingaPOSscan.

World'sLeaders'latestedition“World'sTop05POSTech SolutionProviders,2021”ispresentingprominentPOS firmsthatwillguideyoutoexceedinyourtransaction processes.

ThecoverfeaturesGlobePOSisanRSPACertified Reseller,thereforeitisthebestchoiceforassociatingto understandeveryelementoftheorganisationthataffects itsPOSsystem.Thecompanyhasalsobeendesignatedas aPCIQualifiedOrganization,whichmeansitisauthorised toauditandcertifymerchantcomplianceinorderto effectivelydeployPCIstandardsandsolutions.

Letusintroducetheorganisationsthatareleadingwith broadPOSproductsandservicesofferingstomakeyour businessasuccessstoryinthisspecialedition.Also,while youflipthroughthepages,don'tforgettoreadthearticles preparedbyourin-houseeditorialstaffandindustry experts.

Let'sBegin…..

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EDITOR IN CHIEF STEVE SANCHEZ

ART & DESIGN DIRECTOR JACK ANDERSON SALES MANAGER MEGAN MORGAN, KATE ANDERSON BUSINESS DEVELOPMENT MANAGER GRACE NELSON, ANNA CARTER

FOR EDITORIAL ENQUIRES | info@worldsleaders.com

GLOBE POS

Toringupsalesandcollect payments,yoursmallbusiness requiresmorethanacash register.You'llneedapoint-ofsale(POS)systemthatkeeps trackofsales,maintains inventory,createsreports,and keepstrackofclient information.It'sdifficultto knowwhichPOSsystemwould bethebestmatchforyour business,whetheryou're searchingforyourfirstoneor upgradingtoanewone.We soughtinexpensive,cloud-based solutionsthataresimpletoset upandusewhileevaluating over100POSsystemsto identifythebestalternativesfor smallcompanies.Continue readingtodiscovermoreabout ourbestselectionsandhowto buyaPOSsystem.

Since1970,GlobePOSSystems hasbeendeliveringsystem solutions.Themissionisto surpasscustomerexpectations byprovidingexceptionalgoods andservices.Itprovidesa varietyofeasy-to-use,easy-tomanagePointofSalesystems,

TScales,Printers,andother administrativetoolstohelpthe vendorsmanagetheirproducts, customers,andcashflow successfully.

GlobePOSisanRSPACertified Reseller,thereforeitisthebest choiceforassociatingto understandeveryelementofthe organisationthataffectsitsPOS system.Thecompanyhasalso beendesignatedasaPCIQIR QualifiedOrganization,which meansitisauthorisedtocertify merchantcomplianceinorderto effectivelydeployPCIstandards andsolutions.

ThestaffmembersatGlobe POSaredifferentiatedby functionalandtechnical knowledgeaswellashands-on experience,ensuringthatthe clientsreceivethemosteffective andprofessionalservice possible.Thecompanysays, "Our promise to you is to create high-quality solutions that will provide your company a competitive advantage and help it develop."

WideRangeServices

Asaretailer,oneneedsto understandthatapoint-of-sale (POS)systemismorethana toolforprocessingtransactions; it'sanassetthatcanhelpthe companytoenhanceearnings andoperationsbyleapsand bounds.WithsomanyPOS

choicestochoosefrom,it's simplerthaneverforretailersto haveaccesstoevenmoredata andefficiencytohelptheir businessesgrow.GlobePOS Systems'mainobjectiveisto provideallthesortof technologyaretailenvironment requiresandmakeittalktoeach other.Itaimstoprovidethebest ofallworldsforitscustomers. Thecompanystates, "We tailor the solution to the customer, which makes us somewhat unique. We provide things that meet scales, and then camera systems and digital displays, and even the phone system. But the important part is the digital displays."

GlobePOSfocusesonoffering idealsolutionstoitsclients, whichgenerallyincludesmallto mid-sizedenterprises,small chains,andfranchiseoperations. Consumersanticipatenear-zero waittimestopayfortheirgoods asautonomouscheckoutand frictionlessshoppingbecome increasinglypopular.Online orderingandself-servicekiosks thatacceptcontactlesspayments arebecomingincreasingly popular.

GoingbeyondthePOS Offerings

Hundredsofmillionsof individualsthroughouttheworld areaffectedbythePCISecurity StandardsCouncil.Thisisa

globalorganisationthatensuresthesecurityof cardholderdatabymaintaining,evolving,and promotingPaymentCardIndustrystandards. GlobePOSSystemsservesthosewhoworkwith andareassociatedwithpaymentcards.This encompassessmallandlargebusinesses,financial institutions,point-of-salesuppliers,andhardware andsoftwaredeveloperswhodesignandrunthe globalpaymentinfrastructure.

JourneyasaLeader

Paultravelledextensively,spendingthemostofhis timeoutsideofCanada,wherehewasandisstill located.Paul'squestbeganatayoungage,whenhe workedinretailasateenageandsubsequentlyasa storeclerkwhilestudyingforhisbachelor'sdegree inbusinessadministration.Paulco-manageda groceryshopwithapartnerinthe1990s,which spurredhisambitiontorunabusiness.Despitethe factthathedidnotsetouttoworkatthegrocery storeandthatitwassomethinghecharacterisesas "accidental,"hehasenjoyeditfromthebeginning. Afterleavingthegroceryshop,hemovedtowork

forafirmthatcreatedthePOS(pointofsale) systemutilisedinthebusiness.

Heeventuallydecidedthathewantedtospend moretimeathome.Therewasaresellerforsalein Canadaatthetimethatsoldthesametechnology asthefirmhewasworkingfor,soheboughtthe dealershipin2009.Onlytwoindividualsworked forthefirmatthetime:theownerandone employeewhostayedonafterPaultookover

Atpresent,Paulisresponsibleforsellingand coachingtheDirectorofSales,buthewantstoget outofsalesevenmore.Ratherthanspendingtime ontheday-to-dayoperationsofthecompany,he wouldliketodevotemoretimetolookingatthe companyasawholeandhowitmightdevelop.As hecontinuestoemployadditionalindividuals,Paul expectshisjobtochangesignificantlyoverthe next6-12months.

AdvancementsthatChangedtheIndustry

Everyday,merchantscompeteonthebattlefieldof pricing.Towinthepricebattle,retailersmustarm themselveswiththemosteffectivetechniquesand cutting-edgetechnology.However,fewretailers havetakenadvantageofthebenefitsthatdatadrivenpricingoptimizationandelectronicshelf labellingmayprovide(ESLs).Obtainingthe propertoolstounleashdynamicpricingismore importantthaneverinthepresentretailworldof digitaldisruption,fiercerivalry,andprice-aware customers.

Paulseestheelectronicshelflabelsasan advancementforthePOSindustryasthesearewell adoptedinAsiaandEurope.Hedescribesthatthe technologyadvancementinthePOSindustryis slowercomparedtootherindustries,asvendors needequipmentthatprovidesthemwithastrong returnontheirtechnologyinvestment,giventheir famouslylowprofitmarginsandever-increasing

AWARDS & ACHIEVMENTS

costs.Thatmeansbusinesses requirePOSterminalsthatare long-lasting,dependable,always readyforuse,andbuilttotheir exactrequirements.

Paulasserts, "Today we're at version 11 of the Intel processors, but the reality is most of the point of sale terminals today are using version eight or release nine. We want to make sure that this chipset will be available for seven to 10 years because we have got to warranty this equipment. "

Strategyfortheupcoming years

AccordingtoPaul,itisdifficult tohavealongerplanforthe businessatthistime;therefore, focusingonshort-termgoalsis thebestapproach.GlobePOS hasofficesinOttawa,Windsor, Toronto,andMoncton,New Brunswick,tobetterserviceits clientsintheMaritimes.The firmplanstoexpandregionally aswellasenternewindustry

areas,particularlyhospitality,in thenextyears.

Therestaurantsectorisoneof themajorindustriesthatwas drasticallyaffectedbythe pandemic.Pauladds, "I've been lucky in one sense because my plans were not in the restaurant sector. But I want to go back to my strategy from two years ago, to diversify myself a little more in a different sector of retail, which is hospitality restaurants." Duringthe epidemic,e-commerceand contactlesspaymentshave exploded.Theeaseofshopping fromhome,andnothavingto dealwithpeoplewhileshopping hasresultedinthedevelopment ofanumberofunique opportunitiesinthePOS environment.

RETAIL. HOSPITALITY. YOU NAME IT WE HAVE IT

WhenOpportunityArisestake Risk

Inordertobeagoodleader,you mustbewillingtotakerisks. Takingchancesentailspushing throughfearand/oruncertainty. Truegrowthanddevelopment donotoccurunlessoneis uncomfortable.Whenpeople realizethatfailureleadsto successwhentheylearnfrom theirerrors,they'llbemore willingtotakerisks.Paulsays, "when everything looks good, take the risk. I slowed my

growth in the first five years. I was too nervous and apprehensive about taking that jump, that plunge. And I've lost some opportunities over time. Because everything looked good, but I just was too reticent to jump in and take that risk. Something I've learned too long, too far. When I started to grab those acquisitions, right, three or four years ago, I've already lost opportunities in the first eight years of it. "

ASIAPAY

Joseph Chan | Founder & CEO

Allowing Businesses Move Money around the World Securely

J"The award-winning payment solutions that we build have eyes on the future generation's potential for whatever source, form, or means of payment for consumers and merchants across the continued expansion of digital commerce channels."

Belowarehighlightsoftheinterview conductedbetweentheWorld's LeadersandJosephChan:

Ÿ

Quality

-Performanceandreliability:We strivetoprovidearobust,highperformance,andresilientdigital paymentprocessingserviceatzerodowntime.

JosephChan,Founder&CEOof AsiaPay,startedandspearheadedthe companywiththesoleaimof bringingsafe,convenient,and integratedpaymentstodifferent Asianmarketsandindustries.His visionarytakeonelectronic paymentsstartedasaHongKongbasedfirmbackin2000,andisnow operatingin11marketsinAsia.

Beforebuildinghismarkonthe industry,Josephaimstowards deliveringconsumers'desired paymentconvenience,values,and merchants'integratedpayment processing,settlements,and reporting,whichstandaskeyfactors whyAsiaPaywasbuilt.Hesays,

Tellusabouthowefficientyour organization'sproductsand servicesarefromanoperational standpoint.

Operatingefficientlymeansusing resourcesliketime,employees, equipment,products,andcapitalin anoptimisedwaytoservethe business.Efficientcompaniesare leaner,agileandmoreprofitable. Eversincethepandemicbegan, there'savastdifferencefromhowwe operatethecompanythenandnow Withtheuniquechallengesweare facing,wehavemovedalongwith thepaymentinnovationsofproviding cutting-edgeproductsandservicesto ourclients.

-Security:Weunderstandthereisno bullet-proofsecurityindigitalwork. Apartfromenforcingthelatestcard standardsandtechnologiesand complyingwithPCIDSSstandards, wecontinuetoengagenewsecurity companiesinpartnershipsfortheir advancedvalue-addedsecurity technologiesandservices

-AccountserviceandTechnical Support–Webelieveinlocalisation dayone.Locallytrained professionalsprovidededicated accountandtechnicalsupportinthe localtimezoneandlanguages.

-UserExperience-welauncheda revampedMerchantAdminPortal,to modernize,enhance,andsimplifythe administrationexperienceforour valuedclients.

-Experienceandknowledgesharing: wecontinuetoprovideregular

guidelinesandtrainingtoclientson thelatestpaymenttoolsand technologies,aswellasnewpayment standardsandpractises.

-LaunchedPayDollarAppPaymobile Appwhichallowsmerchantsto acceptmultiplepaymentsthrough QRcodeandpaymentlinkwiththeir ownsmartphonedevices.

-Fullysupportmerchantstoaccept themostlocalpopularBNPL paymentsindifferentcountries.

-LaunchedApplePay,ClicktoPay, andShopeePay,etc.whichsupport ourmerchants'stayontopof marketingtrendsandoptimisesales conversions.

Ÿ

Efficiency

-Maketheleaptoomnichannel paymentssolutionstosupport omnichannelcommerce.

-Toenhancecustomerexperience, businessgrowth,andcompetitive edge,especiallyintheseuncertain times.

-Getdigitalandmakeallpayments touchless.

Ÿ

Timeofdelivery

-Toprovidesecure,reliabledigital paymentprocessing,qualitylocal clientservice,and24/7technical support.

Ÿ

Healthandsafety

AtAsiaPay,we:

Ÿ PracticeWorking-from-Home& FlexibleWorkingHours

Ÿ Ensurethesafetyoftheworking environmentwithcontinued sanitizationandtheprovisionof medicalsupplies.

Ÿ Makeeffectiveuseofonline meetingtoolsandwebinars.

Ÿ

What'smore,we:

Ÿ Developvarious"Learn-fromHome"trainingprogrammes

Ÿ Launchthe"FamilyAid" programmeforfamilieswith financialneeds.

Ÿ Offer"holidaybenefits"afterthe lockdown

Howeffectiveisyour organization'sstrategicvision? Whatarethethreethingsyou wouldliketoshareaboutthe company?

Ourstrategicvisionistobethe leadingDIGITALPAYMENT SERVICE&TECHNOLOGYplayer inAsiaandbeyond.

Firstly,onthetechnicalfront,we havebeenPCIDSSlevel1compliant since2006,oneoftheearliestPSPs inAsiathatachievessuchahigh standardofDataSecurityfor paymentprocessing,over15yearsin Asia.

Secondly,onpaymentauthentication, weareoneoftheveryfew3DSecure certifiedvendorsinAsiathatis compliantwithall6cardbrandsVisa,MasterCard,Amex,

Discover/Diners,JCB,andCUPfor issuingsideandacquiringbanks since2003,notonlytheexisting version1.0butalsothelatest2.0.We areoneoftheveryfewcertified vendorsthatsupportsthelatestcard tokenizationstandardsofVisa(VTS) andMasterCard(MDES).

Finally,asafintechplayerinrisk controlandmonitoring,weprovide ouradvancedanti-fraudprocessing andreportingtoolstomerchantsfor FREE(noadditionalcosts)aspartof ourpaymentservice.Thesehavebeen usedeverydaybyallourbanksand merchantclientsin11countriesin Asiasince2005.

Whatisthedirectionandstateof innovationsinthecompany?

Asthepandemicacceleratesglobal economiestowardacashlessfuture, weatAsiaPaywillcontinuetomake everyefforttocapitaliseonthelatest digitalpaymentandcommerce technologiestocreatenewvalues andopportunitiesforAsianbanks andmerchantsthatimprovecustomer experience,businessgrowth,and competitiveedge,particularlyin theseuncertaintimes.

Doesyourorganization'scorporate responsibilitystrategymatchthe availabilityofyourcurrent resources?

Whenitcomestocorporate responsibilitystrategy,ourmissionis tohelpourbusinesspartnersgrow theirbusinessthroughonlineby providinginnovative,secureand cost-effectivesolutionsthatwill makethemcompetitiveinthe eCommercelandscape.

AsiaPayfostersastrongemployeecenteredculturethatisreinforcedby itscorevaluesofCollaboration, Inclusion,InnovationandWellness.

AsiaPayisfocusedonresponsibly managingandreducingits environmentalimpact.Weadopted anenvironmental"GreenOffice" withtheslogan"GoGreenatWork: Reduce,Reuse,Replace&Recycle" inordertogeneratelesspollutionand waste.Ineachtrainingplan.

AsiaPay'sapproachtooperatingits businessisonethatisethicaland responsible.

TestimonialsfromClients

"CertifiedPayDollarPayGatemeans ourmerchantscanadopttheir paymentsolutionstotalkwithour infrastructuretoprocessonlineVisa, MasterCard,andDinersClub transactionsinasecureandreliable topology..."

Alexander Suski Acting CEO

"DecidedtoswitchtoAsiaPayto achievecostsavingsandimproved availability…Wehavenotonly attainedsignificantcostsavings,but alsosubstantiallyenhancedour servicestoourcustomerswithmore paymentoptionsandenhanced security.Weappreciatetheirtireless effortsinmeetingourneedsandtheir proactivenessinaddingvaluetotheir services..."~SaSa.com

CitibankHK

All-in-one POS and Management Platform for Businesses in the Foodservice and Retail Space

TIntuitionSystemsisacloudbasedpointofsaleand'ERPlite' software(SAAS)companythat hasbuiltanall-in-onebilling, payments,businessmanagement andbusinessautomationplatform forrestaurantsandretailstores.

Belowarethehighlightsofthe interviewconductedbetween World'sLeadersandthecofounderofIntuitionSystems, AnandAsaithambi:

basedPOSand"ERPLite" platformwithmorethan100+ featuresincludingbilling, payments,andbusiness managementforrestaurantsand retailstores.

ThetraditionalPOSsectorin Indiaismadeupoflegacy systemsthatincludeapointof salebillingcomputer,apayment modulethatacceptscardsorcash, aprinter,andback-officebusiness managementsoftwaretoruna restaurantorretailstore.These oldWindows-basedlegacyPOS systemsarebeingphasedoutin favourofmobile,powerful Android-basedall-in-onemPOS systemsthatincludeallfourcore components.

Tellusabouthowefficientyour organization'sproductsand servicesarefromanoperational standpoint?

Althoughthisisanemerging, high-growthindustry,thereisa hugeneedforrobustsoftwarethat canpowerthesenewandroid mPOSdevicesatanaffordable cost.OurproductIVEPOS softwareaddressesthisunmet need.IVEPOSisaneasy-to-use, powerful,all-in-oneAndroid-

Wehaveadisruptive,hi-tech, cloud-enabledPOSand"ERP lite"platformwithmorethan 100+featuresthatcanbe seamlesslyintegratedintoasmall 5.5"mobileandroidPOSorlarger devicesthatcantransformthe POShardwareintoapowerfulall inonedeviceandaggregator.

Thiscandigitallyempowerall merchants,includingmicromerchants,tobuildandruna successfulbusiness,perform complexops,boostrevenues, communicatewithvendorsand customers,andavailbanking functionalitiesanywhere,anytime atanaffordablecostvs.expensive management,andERPsoftware (SAP)availableinthemarket.

Previously,thisisjustnot possibleinIndiaandnotavailable forsmallermerchantsuntilnow.

Howeffectiveisyour organization'sstrategicvision? Whatarethethreethingsyou wouldliketoshareaboutthe company?

Wecurrentlyhavesoldover 2000+licencestorestaurants, retail,andenterprisecustomers. Ourvisionistobecomethe leadingall-in-onePOSsoftware

companyinAsia-pacific.Weare targetingselling2.5million licencesinthenext4years.We arealsoplanningtodevelop omni-channel,automationandecommercetools. Wewillexplore expansiontotheUSandEU markets.

Ourimmediategoalistoexpand ourlicencinganddistribution partnershipsinIndiaandAsiaPacific,increaseourplaystore downloadsandstartdeploying oure-commercetools.

Briefouraudienceaboutyour journeyasabusinessleader andhowlonghaveyoubeen associatedwiththe organization?

AnandAsaithambiisa mechanicalengineerandaserial entrepreneurwithaspecialisation infin-techandfood-tech.Hehas morethan8years'experiencein buildinghiscompany.HecofoundedIntuitionSystemsalong withArunAsaithambiashe realisedaneedformobilePOSin

IndiaandbuilttheIVEPOS prototype.Heisskilledin softwareappdevelopment, robotics,design,UI/UX,product managementandmarketing. Anand,alongwithhiscofounder andteam,puttogetherthe blueprintfortheIVEPOSApp. Hesuccessfullyoversawthe launchofthethreeappsinthe playstore.Hewasleadingthe initialgrowthofthestart-upfrom scratch.builttheteam,identified vendors,servicepartners,and channelpartners.Alongwithhis team,hebroughtthefirst1000 customerswithinashorttimeline. Previously,heco-foundedDosai Asai(nowexited)withArun Asaithambi.Asemi-roboticand automatically-drivenfoodchain makesdosairolls.InDosaiAsai, herealisedtheneedforamobile andpowerfulPOSsystemthat eventuallybecameIntuition Systems.

Whatisthedirectionandstate ofinnovationsinthecompany?

Bybuildingmanylicencingand distributionpartners,andarobust e-commercepipeline,weare planningtogrowourbrand.Our softwareengineerswillcontinue toworkonourflagshipIVEPOS products,e-commerce,anddata analyticsmodules.Weare planningtoexpandourproject team.Wewillhaveexclusive engineersworkingoninnovative newverticals,R&D,B2B modules.

Doesyourorganization's corporateresponsibility strategymatchtheavailability

ofyourcurrentresources?

Ourgoalistobecometheleading POSsoftwareplatformcompany inAsia-Pacific.Weareplanning toexpandoursalesandOPSteam forFY21andFY22.Weare planningtohiresalespeople.We willhireseniorsalesmanagersto leadourenterprisesales,bank sales,retailsales.

Weareplanningtoexpandour projectteam.Softwareengineers willcontinuetoworkonour flagshipIVEPOSproducts,ecommerce,anddataanalytics modules.Wewillhaveexclusive softwareprofessionalsworking oninnovativenewverticals, R&D,andB2Bmodules.

Wewillalsohirealevelteamto marketourproductofferingto newgeographies.Wewillhire peopletomanagetheops.

TestimonialsfromClients

"We have been using this POS for the last 4 years. It is very userfriendly and helps us retrieve data at the end of the day. They have also updated the version, which is even better And most importantly, their back up team is very responsive if you need any help. “

"Thanks to Intuion Systems for providing such a friendly user app..." -IVR fresh foods:

ChakumChukum

Sheri Atwood | Founder and CEO

SUPPORTPAY

Providing a Ground-breaking New Approach to Sharing Child Expenses and Managing Child Support S

make family life easier by changing the way families manage money across households – from a conflictridden, time-consuming & stressful event to a collaborative process between family members. We want to make single, divorced, and blended families' lives easier by delivering innovative applications that will save parents time, money, and headaches.

"

SupportPay,launchedin2013,is thefirst-everautomatedchildsupport paymentplatform,poisedto transformthecomplex,timeconsuming&stressfulprocessthat impactsnearly300millionparents exchangingmorethan$900billionin childsupport&childexpenses worldwide.WithSupportPay,today's modernfamiliescanspendlesstime managingandarguingaboutchild support,expensesandalimonyand moretimefocusedonraisinghappy, healthychildren.

FounderandCEOofSupportPay, SheriAtwoodsays, "We want to

Astheonlypaymentplatformthat manageschildsupport,shareschild expensesdirectlybetweenparents, andmanagesspousalsupporttoo, SupportPayallowsparentstotrack costs,sendpaymentstoeachother, andavoiddisputesbymakingthe wholeprocesstransparent.Asper Sheri,SupportPay'sonlineplatform providesasharedlogofreceiptstoo, whichhelpsensurethatmoneyis goingwhereit'ssupposedtogofrom theveryfirsttransaction.

Thefollowingarethehighlightsof theinterviewbetweenWorld's LeadersandSheriAtwood:

Briefouraudienceaboutyour journeyasabusinessleaderand howlonghaveyoubeenassociated withtheorganization?

PriortoSupportPay,Ihadavery lucrativecareerasamarketing executiveinSiliconValley,including beingtheyoungestVicePresidentat Symantec.Iwasadivorcedsingle mombusyjugglingacareerand raisingachildandquicklyrealised thatyougetabillforeverythingin lifebutyoudon'tgetabillforchild support.Isearchedhighandlowfor asolutionandwasshockedtofind outtherewasnothingavailable.At thesametime,mydaughterhadto haveemergencybrainsurgery,which reallyforcedmetolookathowIwas spendingmytime.Irealisedthenthat ifIwasgoingtospendsomuchtime awayfrommydaughter,Iwantedto workonsomethingthatmadean impactontheworld.Idecidedtoquit myjobandstartSupportPay,giving parentswholiveapartasolutionto managetheirchildsupportandshare expenses.

ORGANIZE | MANAGE | TRANSFER

InDecemberof2016,Icloseda$4 millionSeriesaround.Thecapital enabledmetocontinuetogrow SupportPay,butitalsomeantIgave upcontroloftheboard,withme beingonlyoneofthreevotes(the othertwowereinvestors).Seven monthsafterraisingSeriesA,Iwas firedfrommyowncompanyand replacedwithaninvestorinsider. Within30-daysofmebeingfired,20 ofthe25employeesquitorwere fired,andwithintwo-monthsthe productdidnotwork.Afewmonths later,Ifoundoutalongsidetheother shareholdersthattheywere liquidatingmycompany.Ireached backouttotheboardtoletmecome backandfixthesituation,asIfeltI owedittotheinvestorswhobelieved

inmeandtheparentswhorelyon ourplatform,butunfortunately,my requestwentunanswered.After severalofferstoacquirethecompany werecancelled,Idecidedtomake onelastattempt.Inearly2018,I formedanewholdingcompanyand madeanoffertoacquirealltheassets back.Myofferwasaccepted,andI usedtherestofmysavingsanda personalloantobuySupportPay back.Sincethen,Ihavefocusedon fixingtheproduct,gettingthe previoususersbackanddriving revenuetoensurewearenow financiallyindependent.Ifnothing else,Iamafounderwithgritand determination,andthisstory,whileit didn'ttakeplaceattheverystartof

mycareer,feelsliketheoriginstory ofwhoIamtoday

Whatisthedirectionandstateof innovationsinthecompany?

MyhopeistomakeSupportPaya hugesuccess,deliveringamuchneededsolutiontothemillionsof parentsandchildrenwhohaveto dealwiththecomplexityof managingchildsupportandsharing expenses.Althoughtherehavebeen significanttechnologicaladvancesin manyareasofpeople'slives,thenew familydynamicsofseparatedparents workingtogethertoraisechildren havebeentotallyignoredintermsof technologicaladvances.Today,we

arehelpingparentswholiveapartin givingtheirchildrenthefinancial supporttheydeserve.Inthenear future,wearelookingtoexpandto usingthesametechnologytohelp siblingsandotherfamilymembers whoareprovidingfinancialsupport fortheirageingparents.Together, SupportPaywillbethedefacto standardforfamiliesmanaging financesacrosshouseholds.

Doesyourorganization'scorporate responsibilitystrategymatchthe availabilityofyourcurrent resources?

SupportPay'smainmissionistohelp today'smodernfamiliesspendless timemanagingandarguingabout childsupport,expensesandalimony andmoretimefocusedonraising happy,healthychildren.With countlessinitiativestomaketheir servicesaccessibletothoseinneed, SupportPay'slatestannouncement, timedtoDomesticViolence AwarenessMonth(October)to removetheworryoffinancial instabilityfordomesticviolence victims,standsasagreatexampleof theorganisationutilisingitscurrent resourcestobringitscorporatesocial responsibilitystrategytolife.In alignmentwithDomesticViolence AwarenessMonth,SupportPayis offeringafreesubscriptionto SupportPaypremiumforthose

experiencingdomesticviolence.

Morethan90%ofdomesticviolence victimsforgosupportandexpense reimbursementduetofearsof increasedviolence.Mothersavoid collectingsupportorreimbursements duetofearsofbeinghurtagain, whileothersdonotcollectsupport becausetheylackawaytopreserve confidentiality,orarelimitedby courtordersbarringcommunication. Evenwhenvictimsareabletoget support,theyareoftenunableto maintainaccuraterecordsofall transactionsduetothestress,and potentialrelocation,thatcomeswith escapingabuse.

SupportPay'scontact-freesystem providesareliableplatformto receivesupportwithoutworry, whetherparentsarepayingsupport directlybetweeneachotheror throughstateagencies.

Howeffectiveisyour organization'sstrategicvision? Whatarethethreethingsyou wouldliketoshareaboutthe company?

Withanultimatemissiontogetall childrenthefinancialsupportthey deservefrombothparents,our cultureofintegrityandinnovation stemsfrompeoplewhohaveseen childrenwithoutthisequalfinancial support-orexperiencedthis

situationfirsthand-gothrough.A majorityofSupportPay'semployees have/aresingleparentsorhave directlyexperiencedtheimpactof divorcesomehowintheirlives. Havingthisuniqueinsider perspectivepushesusthatentire extramiletomakeparents& children'sliveseasierwith Supportpay,startingwithensuringall childrengetthefinancialsupport theydeserve.Weworkhardto achieveourmissionbecausesomany ofushavebeenontheotherend,ina worldwithoutSupportpaystruggling tomakechildsupportaseamless experience.

WhenstartingSupportPay,theinitial roadblockswerelackofcapitaland lackofawarenessthatasolutionto theissuesthatcomewithchild supportexisted.Mostparentsdon't realisethereisasolution,anddon't thinktolookforone.These challengesforcedmyselfandmy teamtothinkoutsideofthebox, overcominglackofawarenessby seekingtoeducateparentsandfamily lawprofessionalsaboutSupportPay, andworkinghardtoraiseover$7M infundingoverthecourseoffive years.

ADVANCEMENTS IN TECHNOLOGY THAT IMPROVED BUSINESS MANAGEMENT CAPABILITIES P

Point-of-salesystemshave evolvedfrombasicsalesportals oentirepaymentprocessing t systemscapableofintegrating withotherbusinesstools,thanks totherapidprogressofdigital technologyinthetwenty-first century.POSsystemsmakeit easiertocheckout,keeptrackof salesandinventory,andoften integratewithotherbusiness software,suchasaccounting software.

Point-of-sale(POS)systemsare improving,providingbusinesses withgreaterflexibility,control, andintelligencethaneverbefore.

InfavouroftabletandcloudbasedPOSsolutions,traditional cashregistersandcreditcard scannershavebeenphasedout. Thistechnologyrevolutionnot onlyexpandsacompany's possibilities,butitalsoallowsit tohandleallofitsdataand transactionsinoneplace.

Thefollowingaresomeofthe advantagesoftoday'sPOS systemsforbusinesses:

Trackingsalesandinventory: Point-of-salesystemsmaintain trackofallofyourtransactions andgeneratedailyincome reports.Whenabarcodeis scannedintoyourPOS,some systemshaveinventory-tracking toolsthatallowyoutoinstantly updateyourstockcounts.

Salesoperationsthatare automated:Themostobvious benefitofPOSsystemsisthat theymaketransactionsfasterand easierforbothyouandyour customers.

Card-readingcapabilities:If youdon'thaveenoughspacefora largecashier,mobilePOS systemscanhelpyourunyour business.ManyPOSsystems allowyoutoacceptcreditcard paymentsusingyoursmartphone ortablet;simplyconnectyour cardreadertoyourdevice,launch yourPOSsoftware,andaskyour customertoswipe,dip,ortouch theircreditcardtocompletethe transactionwhenprompted.

Keytakeaway:Apoint-of-sale systemmayhelpyouspeedupthe salesprocess,keeptrackofsales andinventory,andintegratewith otherbusinesstools.

Integrationswithotherplatforms: IfyourPOScancommunicate withyourcompany'sother softwareplatforms,suchas accountingservices,you'llhavea betterunderstandingofyourcash flow.Asaconsequence,you'llget aclearpictureofhowmuch moneyyourcompanyhason handduetosales.

Whateffectdopoint-of-sale systemshaveonbusiness operations

Ratherthanonlyprocessingsales, POSsystemsareincreasingly integratedintothewhole companyoperationsenvironment.

Customersmaydividechecks, quicklyexplorethemenu,analyse serverperformance,process onlineandtablesideorders, recordpatternsofvoidingor compinggoodsforguests,track whatmenuitemsaresellingwell, andeventrainnewstaffusing TouchBistro'scloud-basedPOS system.

Square'sretailmobilePOS solutionsemploySquarescanners andstandstotransformiPadsand smartphonesintoPOSsystems. Usersmay"watchsalesinreal time,manageinventory,establish aclientregistration,andhave consumerspayina

straightforwardmanner"using SquareRegister,thecompany's firstfullyintegratedsolution.

POSasperSpecified

Requirements

Managinganetworkofstores, eachwithitsuniquesetofcriteria dependingonthewantsofits customers,maybedifficult.Only afewpoint-of-saleproviderscan handleshopnetworksor"multistore"management.Fora companywithseverallocations, thesefeaturescansignificantly reducework.

AlicePOSisapoint-of-sale systemcreatedspecificallyfor franchisees,purchasinggroups, andcorporatenetworks.Ifyou chooseourmultishop administrationpackage,youmay manageyournetworkfromthe MasterorParentCompany account.Theotherstores connectedtothecentralstorewill bealertedwhenevertheMaster account,forexample,makesa pricingmodification,addsa product,orrunsapromotion.

Bespokedevelopmentisavailable toAlicePOScustomers.This customdesignmightbefora company'sspecificneedsand purposes.

PointstoCheckbeforechoosing POSforBusiness

Apoint-of-salesystemisusedby retailerstoreplaceaphysicalcash registerormanualpaper-based

administration,aswellastohelp themmakebusinessdecisions. Theseprogrammesgather informationaboutyourbusiness's activities.Thiscaninclude, amongotherthings,sales, customers,inventory,and purchases.Allofthisdatais collated,andreportsaregenerated tohelpyoumakedecisions.

Anumberofpoint-of-sale systemsoffertechnicaland technologicalsupport.Some suppliersofferservicestoassist theircustomersinkeepingtheir POSsystemsrunningefficiently WithsomePOSsystems, customersmayobtainassistance fromasupportteam.However, youmustbecautiouswhile choosingaprovider.Many suppliersoffertechnicalsupport, whileothersjustofferlimited help.Awiderangeofquestions canbeansweredbythecustomer supportrepresentatives.These mightinclude,forexample, questionsregardinghowthe productworks,technological concerns,andbasicsoftware questions.

PRIMARY REASONS WHY BUSINESSES SHOULD UTILISE A POINT OF SALE SYSTEM

APOS(PointofSale)systemisasoftwareand hardwarecombinationthataidsintheeffective operationofyourorganisation.Apoint-of-sale systemconsistsofsoftwareaswellasthehardware requiredtorunit.Hardwareincludescomputers, physicalterminals,scanners,printers,andotherdevices thatoperatepoint-of-salesoftware.Theapplication organisesandmaintainstrackofthedatainyourstore.

It'simportanttounderstandwhatapoint-of-salesystem is,butit'sevenmorecrucialtounderstandwhatbenefits itmaygivetoyourbusiness.Purchasingapoint-of-sale systemprovidesvariousbenefits.Ifyouownaretail establishment,hereare27reasonswhyyoushould considerimplementingapoint-of-salesystem.

Purchasingapoint-of-salesystem providesanumberofbenefits, includingmakingiteasiertorun yourretailshop.Apoint-of-sale systemmayhelpbusinessesrun moresmoothlyand,incertain cases,evenearnrevenue.

InvoicingMadeSimple

Easyinvoiceprocessingiscrucial foryouraccountingprocesses.It's proofthatyou'vesoldaproductor serviceeffectively.Ontheinvoice, thebuyerwilldiscoverimportant informationsuchasthetransaction amount,thequantityofproducts sold,andthedescriptionofthe goods,amongotherthings.

Purchasing/SupplierOrder Managementthatiswellorganized

Investinginyourcompany's equipmentiscrucial.Thisiswhya POSsystemmayhelpyoumanage yoursupplierpurchasesmore efficiently.Itallowsyoutokeep trackofallofyourpreviousorders. APOSsystemalsoallowsyouto anticipatefuturepurchasesandthe minimalquantityofproducts neededinyourstore.Thisenables youtokeepbettertrackofyour purchasesandensurethatyouhave theproperamountofinventoryin yourstoretoavoidlosses.

Paymentsaremadequickly.

Withthehelpofapointofsale, paymentsmaybemademore rapidly Thestaffselectstheitems thatthecustomerdesiresto purchase,andthesystem automaticallycalculatestheprice. Theinvoicemaybeemailedor

printedusingareceiptprinteronsite.

ManagementofEmployees

Itmaybedifficulttooptimisestaff timewithoutmeasurabledata.A POSsystemmaymakeitsimplerto manageyouremployeesand optimisetheirschedules.

KeepingDataSafe

Thesecurityofacompany'sdatais extremelyimportant.Yourdata shouldonlybeaccessibleto authorisedemployeeswithinthe company.BecauseaPOSsystem protectsyourdatafromunexpected intrusion,itissafer.

Updatesonaregularbasis

POSsystemsmayrequireupdates inordertoworkproperly.Some POSvendorscanassistusersby providingupdates.Bugfixes,new features,andotherenhancements maybeincludedintheseupdates.

Somevendorspromisethatyour point-of-salesoftwareisuptodate. Updatingacloud-basedPOSis easierthanupdatingaserverand POSon-site.However,thisis contingentonyourserviceprovider andtheservicestheygive.

CustomerPurchasesAre Personalized

APOSsystemmayassistyouin customisingthepurchasing experienceforyourcustomers. Usingtheinformationprovidedby eachcustomer,youmaydirect themtotheproductsthattheyare interestedin.Customersmaybe

moresatisfiedifyouprovidea productthatmatchestheirinterests andpreferences.

Dataisavailableatalltimes. Acloud-basedpointofsaleis includedincertainPOSsystems, allowingyoutoviewyourdata fromanywhereandwithimproved security.Evenifyou'renotinthe office,youcanmaintaintrackof yourcompany'soperationsinreal time.Naturaldisasterssuchas floodsandfiresarealsolesslikely toaffectyourdata.Thisallowsyou tokeepaneyeonandmanagethe actionsofyourshopevenwhile you'renotthere.

IncreasedProductivity

Whencomparedtoastorewithout aPOSsystem,yourstore's efficiencyislikelytoimprove.It canhelpyourunamoreeffective andproductivestore.

Time-Saving

Whenyouutiliseapointofsale, youaremorelikelytosavetimein thestore.Severalfeaturesofthe systemmayhelpyoucutdownon thenumberofprocesses.

Reportsthataremoreadvanced

Ittakesalongtimetocompile, complete,andorganisemanual reports.Itmaybedifficulttogather relevantdatainyourreportsin ordertofullyappreciatethestateof yourbusiness.Thesoftwareina POSsystemallowsyoutocreate reportsautomatically,providing youacompletepictureofyour business.

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