Apersonwhoownsafirmisautomaticallya leader.Heisinchargeoftheteam,the organisation,andthedirectioninwhichhis companyisheading.And,ifapersonwantstobe themostsuccessfulleaderpossible,oneofthe mostimportantthingsheorshecandoiskeepa studentattitudeandcontinuetolearnfromother leadersandthoughtleadersonallthings leadership.Eventheworld'smostsuccessful leaders(and,perhaps,especiallytheworld'smost successfulleaders)arepreparedtostealaleaf fromotherleaders'bookstohelpthemclarify theirownthinking,ignitecreativeideas,and reconsidertriedandtruemethods.
Initslatestedition "World's 10 Most Successful Business Leaders Making a Difference, 2022" World'sLeadersrecognisesandappreciatessuch executives'whoareleadingtheirorganizationsto successwiththeirvisionarymethods.While searchingforleaderswhoarearealinspiration formillions,wespoketoAndyKhawaja.
Asanatural-bornentrepreneur,Dr.Khawaja's goalsaretobuild,innovate,succeed,andgive back.Heisawell-knownphilanthropistand entrepreneurwhosecontributionstotechnology, society,andeconomicprogresshavebeen documentedinmorethan100publications.
AlliedWalletwasdevelopedbyDr.Khawajain 2005tolinkglobalbuyersanddealers.Hehas beenhighlyactiveinofferingpaymenttoolsto individualsofdifferentculturesandcontinents, focusingonaspectslikecybersecurity,fraud prevention,andvirtualwallets.Heisfluentin fivelanguages.He'sdonescoresoflive
interviewswiththoughtleaderslikeLarryKing andhasgottenpraisefromleaders,lawmakers, andpublicfiguresallacrosstheworld.Dr. Khawajawasrecentlynamedthe"Masterof Innovation"forhisachievements,andhehas spearheadedoutstandingglobaltechnical developmentsintheprevioustenyears.
Forbes,TimeMagazine,Bloomberg,Digital Transactions,Fortune,INC,LABusiness Journal,FinanceMonthlyGlobal,StartYour Business,Lux,NewBusiness,Sunday Telegraph,TheGreenSheet,TheGuardian,and WiredMagazinehaveallhighlightedDr Khawaja.
Inthisspecialedition,letussharesimilar, inspirationaltalesandinterviewswithmanysuch dedicatedleadersinordertoraiseawareness abouttheircontributionstomakingtheworlda betterplace.Also,don'tforgettoreadthearticles writtenbyourin-houseeditorialstaffand industryexpertsasyouflipthroughthepages.
Happy Reading!
World's Leaders Magazine is a Media Company that covers stories of business leaders around the globe. Consistent updates to our online publication, internet based life and master sentiment give a substance rich pursuing knowledge loaded up with fascinating perspectives and remark on the issues of the worldwide business. World's Leaders Magazine inspires readers and users to think beyond traditional boundaries, lead conversations and create the future of business. Everyone wants to know the journey of a successful personality or a venture. They want to know more about the establishment, about the path that led them to the pinnacle, about the obstacles overcome, and the all hard work about the Success. World's Leaders Magazine is the platform, where we are unwinding the untold stories of business leaders and the stories of startup turning into the venture. World's Leaders Magazine is a trustworthy and honesty acquiringacknowledgmentfrombusinesspioneersuniversally.
EDITOR IN CHIEF STEVE SANCHEZART & DESIGN DIRECTOR JACK
ANDERSONSALES MANAGER MEGAN MORGAN,
ANDERSON BUSINESS DEVELOPMENT MANAGER GRACE NELSON, ANNA CARTER
KATEFOR EDITORIAL ENQUIRES | info@worldsleaders.com
Asanatural-born
entrepreneur,Dr. Khawaja'sgoalsareto build,innovate,succeed,andgive back.Heisawell-known philanthropistandentrepreneur whosecontributionsto technology,society,andeconomic progresshavebeendocumented inmorethan100publications.
AlliedWalletwasdevelopedby Dr.Khawajain2005tolink globalbuyersanddealers.Hehas beenhighlyactiveinoffering paymenttoolstoindividualsof differentculturesandcontinents, focusingonaspectslikecyber security,fraudprevention,and virtualwallets.Heisfluentinfive languages.
He'sdonescoresoflive interviewswiththoughtleaders likeLarryKingandhasgotten praisefromleaders,lawmakers, andpublicfiguresallacrossthe world.Dr.Khawajawasrecently namedthe"MasterofInnovation" forhisachievements,andhehas spearheadedoutstandingglobal technicaldevelopmentsinthe previoustenyears.
Forbes,TimeMagazine, Bloomberg,DigitalTransactions, Fortune,INC,LABusiness Journal,FinanceMonthlyGlobal, StartYourBusiness,Lux,New Business,SundayTelegraph,The GreenSheet,TheGuardian,and WiredMagazinehaveall highlightedDr.Khawaja.
Foralmostadecade,Dr.Khawaja andAlliedWallethavebeenatthe forefrontofpaymentindustry
innovationandprogress.Every year,thefirmhaswitnessed remarkabledevelopment,and INCmagazineandtheLA BusinessJournalhavenamedit oneofthe"FastestGrowing PrivateCompanies"multiple times.Dr.Khawaja'sphilosophy, vision,andnaturalabilitytolead andinnovatehaveallcontributed tohissuccess.
Dr.Khawajaproceededtolead AlliedWallettogreatersuccess whilealsoexecutiveproducing anddirectingnumerousambitious projects,includingthereality televisionseries"ModelTurned Superstar.”
Dr.Khawajacontinuestobea majorcontributortocharitable organizationssuchasUNICEF, WoundedWarriorProject,Eagle andBadgeFoundation,AfterSchoolAll-Stars,StarTeamfor theChildren,BrentShapiro Foundation,ASACP,Action Innocence,FromtheHeart Productions,LAPCA,United ServiceOrganizations,Hopefor ChangeInternational,Paralyzed VeteransofAmerica,andothers, thankstohisphilanthropicideals.
Afteryearsofdevelopment,the ArtificialIntelligenceDefense Platform(AIDP)wasfoundedin 2020.AIDPisshapingthefuture andtransforminghowjobsare completed.AIDP'sfirstsoftware, "ISABELLA,"isbasedon artificialintelligencetechnology. ISABELLAisagoodreaderwho rememberswhatshereads.
ISABELLAwillbeconnectedto theinternetandabletomonitor, learn,andactasanopen-source, Wi-Ficonnectedtechnology.
ISABELLA'sprocessingmind willbeusedinnewtechnologies andmachinestodoworkand possiblyprovidemilitary functions.
Thehumanmindhasalimited capacityforstoringinformation. Humanscanonlywithstanda certainlevelofstressandexecute alimitedamountofeffort.
ISABELLA'sartificial intelligencesystemwillhave unrestrictedaccesstodataand willbeabletostudyandinterpret multilingualdatafromthe internet,encyclopedias,andeven intelligencesources.
ISABELLAistheAItechnology thatwillshapethefuture. ISABELLAhasnobounds.
AsthefounderofAIDP,Dr. Khawajafeelsproudofwhathe andhisteamarecreating.He believes, "We will change the world. You have to have passion for what you do and believe in what you do. Others will see that, and if they share the same passion, you can accomplish your goals. The most difficult tasks in any company can be the most important, but also the smallest tasks can make or break a company.”
Communicationisextremelyvital intoday'sworld.It'scriticalto distinguishbetweenteamand
leadershipdemands.It'scritical thatateamworkstogether, providingsupport,understanding, andcommunication.Ratherthan focusingondifficulties,everyone shouldconcentrateonfinding solutions.Dr.Khawaja discoveredthatpassion,devotion, andperseverancearequalities thatcannotbetaught.Heseeks outthesecharacteristicsinpeople andreflectstheminhiswork.He adds, "These are qualities I must also possess as CEO.”
AsCEO,Dr.Khawajaisleading thecompany.Hesays, "As a leader, your decisions will affect the entire company and the goals you can reach." Hefurtheradds, "In my industry, goals—when reached—will save lives.”
Toaccomplishgoals,Dr.
Khawajaencourageshisteamto thinkoutsidethebox.Heopines, "Innovation cannot proceed without creativity. We reward creativity. We seek to inspire and be inspired. Great ideas come from not only me, but from the team. We brainstorm and work together. We spark ideas off of one another. Everyone plays a role and everyone contributes.”
Healsobelieves, "Individual accomplishments across the team help us reach our goals and working as a team helps us accomplish, innovate, then create new goals."
Dr.Khawajaisasuccessfulleader aswellasasignificantcontributor toglobalsocieties.He'snotjusta
technologicalpioneer,butalsoa supporterofacleaner environmentforfuture generations.
Becausehelivesforit,Dr. Khawajaseeshisworkasalways extendingbeyondtheoffice.Heis dedicatedtohisworkand believesinit.Heopines, "The difference we can make on this earth while we are here is all we can leave behind – the products, solutions, and innovations we gift future generations with so that they may live better lives."
Hisgoalistodoallthathecanto createabettertomorrowfor children,forgenerations.Hesays, "For this reason, I give all that I can give and do all that I can do. I will always be relentless about reaching my goals so that I can continue to change the world for the better.”
ISABELLAanditsrelated devicesarebeingdevelopedby theArtificialIntelligenceDefense Platformtoaidhumanityand defendtheworld'spopulation.
ISABELLAwillkeepindividuals safeandfunctionalinchallenging orimpossiblesituations.
ISABELLAwillbereleasedin 2025,accordingtothebusiness. SincethebeginningofAIDP, ArtificialIntelligenceDefense Platformhasneverceased innovating.Thecorporationis constantlyestablishingnew departmentsinordertoinnovate inallareasoflifeandsociety.Dr. Khawajaopines, "We will continue to expand and grow AIDP for the sake of finding new ways to improve living conditions for mankind.”
Dr.Khawajahasmanagedto designandimprovesolutionsthat haveenabledindividualstotrade onlinesafelyandsecurely throughouthiscareer.Asaresult, consumerswillbeabletointeract digitallywithgreatertrustina widerrangeofcurrenciesand paymentmethods,resultingina morelinkedglobaleconomy.He seesthisasahugestepforward forhumanity.Hesays, "It was such a giant step that, more
recently, it saved lives. Throughout the coronavirus pandemic, people relied on this.”
Theabilitytopurchaseessential productsandservicesviaa computerormobiledevicehas likelysavedlivesandservedasa usefultoolforpersonswhohave beenquarantinedandshelteredin place.Italsoprovidedasourceof revenueaspeoplebegantobuild onlinebusinessestoprovide productsandsolutionsforothers, givingentrepreneursanewsource ofincomeandanewwayoflife. Heopines, "Innovation is part of my life – to create new things that provide a better tomorrow not only for us, but for our children, future generations. I will always strive for more. This is what makes me happy and fulfilled.”
AtArtificialIntelligenceDefense Platform,theteamis implementingtechnologythat willreallymakeadifference aroundtheworld.Dr.Khawaja wantstoimprovethequalityof lifeforfuturegenerations.He wantstobringpeacetotheentire world. "We are innovating for defense, not to take lives but to save them," saysDr.Khawaja. "We are innovating to protect
communities globally. The Artificial Intelligence Defense Platform is working to use AI to protect the innocent.”
Dr.Khawajahasfirsthand experiencewithconflictand violence,aswellasinnocent victims.Hedescribeditas difficulttowitnessandevenmore difficulttounseen.Unfortunately, conflictwillalwaysexistinthe world,anddefensewillalways requireinnovation,butDr. KhawajaaimstodevelopAI defensetechnologythatwill defendpeopleandpreservethe innocent.
Hisadvicetofutureleadersisto "Always listen to your employees to stay on top of your business. Communicate with your management daily, and most importantly, be a part of the team. Be a part of the team, not above the team. If you can do this, you will achieve better results.”
"Always analyze the landscape and think twenty years ahead so that you can innovate, optimize, and improve."
NamedoneoftheTop100most influentialpeopleinaccounting byAccountingToday,Mr.Julio GonzalezacquiredTheGrowth Partnership,TheRosenberg Survey,andABLECRMin2020 toestablishthelargestspecialty taxandconsultativefirmforthe CPAcommunitynationwide.Mr Gonzalezisalsorecognizedby theWorld'sLeadersinitscurrent edition,"World's10Most SuccessfulBusinessLeaders MakingaDifference,2022.”
Mr.GonzalezfoundedETSin 2001withthegoalofbringing expertengineeringtaxstudiesto thegeneralpublic,whichhad previouslyonlybeenavailableto Fortune500andpublicfirms throughtheBig8National AccountingFirms.ETSisbased inWestPalmBeach,Florida,and has26officesacrossthecountry
Mr.Gonzalezfoundednumerous otherfamily-ownedbusinesses, includingGonzalezFamilyOffice (GFO),CalleGatoOcho(CGO), EngineeredTaxExchange(ETE), andEngineeredFamilyOffice,in additiontoETS(EFO).Gonzalez FamilyOfficeinvestsmostlyin realestate,privateequity,and venturecapitaltomanagethe
NGonzalezfamily'swealth.Forthe Gonzalezfamily,CGOownsand managesdirectrealestate investmentsinmulti-family housingandoffice/mixed-usereal estate.
Mr.Gonzalezisthego-totax expertfornumerousnational organizationsandgroups, workingweeklyinWashington, D.C.toassisttheadministration, Congress,andSenateontax reform.Heisafrequentnational publicspeakerontaxreformand taxsophisticationforasset preservation.
Mr.Gonzalezlaunched Rockerboxin2021toprovide best-in-classresourcesin employmentretentioncreditsand jobopportunitytrainingcreditsto theaccountingsector.Heisthe nation'sforefatherofspecialtytax services,andheandhisfirmwere recentlyhonoredfortheir contributionstoemployment preservationintheUnitedStates.
Mr.Gonzalez'principalgoalwas todeliverprofessional engineeringtaxstudiestothe generalpublic,whichhad previouslyonlybeenavailable throughNationalAccounting FirmstoFortune500andpublic firms.Thesetaxservicesare essentialforthecreation, preservation,andmaintenanceof jobsintheUnitedStates.Mr Gonzalezistrulythenation's forefatherofspecialtytax services,andheandhiscompany havemostrecentlybeen
recognizedfortheirassistancein preservingjobsintheUnited States,asfollows:
EngineeredTaxServices,Inc. (ETS)wasformedbyMr.Julio Gonzalez,aNationalTaxReform Expert,tocombinethediscipline ofengineeringwiththeconcepts oftaxandaccounting.Mr. Gonzalezsoughttodeliver specializedtaxservicestothe generalpublicthatwere previouslyonlyavailablethrough Big4accountingfirmstopublic enterprises.
Julioalsoestablishedthe GonzalezFamilyOfficetoinvest inUSinfrastructurewhilealso servingasaplatformforhis charitableendeavors.
Mr.GonzalezandETSarenow thecountry'slargestlicensed engineeringtaxresource,serving thousandsofCPAfirmsacrossthe country Thesetaxservicesare essentialforthecreation, preservation,andmaintenanceof jobsintheUnitedStates.
EngineeredTaxServices,Inc.isa registeredengineeringfirmthat specializesintaxbenefitsfrom thefederal,state,andlocal governments.JulioGonzalez,the CEOofEngineeredTaxServices, launchedthecompanytodeliver specializedtaxengineering servicestothegeneralpublicin theUnitedStates.TheIRSneeds experiencedengineersand scientiststocalculatethetax benefitsinthefieldsofrealestate
andmanufacturingunderanumberoffederaltax incentives.Theoptiontodepreciaterealestate investmentsbycomponentsratherthanthe conventional39or27.5-yearexpensingtermis uniquetorealestate.Aforensicengineeringanalysis ofarealestateproperty,inwhichthebuildingis depreciatedcomponentbycomponent,allows investorstodepreciateupto50%(andinsome situations,evenmoredueto100%bonus depreciation)oftheirbuildingpurchaseupfront.
Costsegregationusedtobelimitedtorealestate investorswhoworkedwithBig4accountingfirms withspecialistengineeringemployees.Mr Gonzalez'spurposewastoserveasaresourcefor CPAssothattheseservicesmaybemadeavailableto allrealestateinvestors,largeandsmall.Oneofthe mostimportanttaxbreaksforwealthpreservationis costsegregation.Thereareveryfewinvestmentsthat theUnitedStatesfederalgovernmentallows investorstoexpensedollarfordollar.Realestateis theoneinvestmentfromwhichyoucandeduct100% ofthepurchasepriceagainsttaxableincome. Inherently,thisallowsfora50%returnoninvestment ata50%federalandstatetaxbracket.Cost segregationallowstheinvestortheabilitytomitigate taxliabilitiesandpreservewealthbyaccelerating thesedeductionsmuchmorequickly
EngineeredTaxServicesalsoemploysits engineering,scientific,andtaxteamstoprovideone ofthemostimportantfederalandstatetaxbenefits accessibletoUSfirmsintheformofR&Dtaxcredits (R&D).Manufacturing,innovation,and technologicaldesignareallencouragedthrough R&DtaxcreditsintheUnitedStates.Thesecredits arenecessarytomaintainlaborintheUnitedStates andtosupportjobcreation.Qualifyingactivities includedevelopingneworimprovedproductsor manufacturingprocesses,toolanddiedevelopment, technicaldesignintheconstructionindustry,software development,frackinganddrillingtechnique development,anddevelopingneworimproveddrugs orformulas,justtonameafew TheR&DTaxCredit isaveryimportantfederalincentivemeanttoensure thatUScompaniesremaincompetitiveglobally.
Manyindustriesaremissingoutonkeytaxbreaks thatmayhelptheirbusinessesgrow TheETSteam workshardtoeducatevariouscompaniesonthe benefitsofspecialtytaxincentivesandtoprovidethe bestassistancepossibleinidentifyingthesemissed opportunities.
Mr.Gonzalez'sobjectivewastoraiseawareness amongthegeneralpublicbyeducatingaccounting firmsacrossthecountry.EngineeredTaxServiceshas becomethecountry'sleaderintheseservices,which boostcashflowandallowforjobcreationand expansionintheUnitedStates.
Themunicipalwatersectoris localized,conservativeandslow moving.Itisafraternityentrenched inrelationships.Thesectorisnot knownforembracingnew innovationswithoutdecadesof proof,andthereweren'tmany successstoriesofentrepreneursfrom theoutside. "When you have that many barriers to overcome, experts and well-wishers would recommend spending your prime years in a sector that has much less hurdles and is far more rewarding. Nonetheless, the problems that face the water sector are too enticing for me to not keep pressing forward. As Warren Buffet famously said, 'be greedy when others are fearful'," saysMahesh Lunani
Attheageof45,MaheshLunani leftanestablishedcorporate executivepositiontobecomean entrepreneur Thedecisioncanbe consideredeithernaiveor courageous.HeistheFounderand CEOofAquasight.AsperMahesh, Aquasightistheculminationof water,technology&AI.
AccordingtoSteveJobs, life is a series of dots, and you can only connect them looking backwards.
DuringMahesh'steenageyears,he helpedhisdadwithhisbusinessof waterpumps.Hisfirstjoboutof collegewasworkingondata
analytics&neuralnetworkmodelsin theautomotiveindustry. Consequently,atamanagement consultingfirm,helearnedtheartof organizing,restructuring,and expandingFortune500businesses. Maheshfollowedthisupwith experienceinunderstanding technologyanditsimpacton businesstransformation.Finally,he co-foundedacorporateventuregroup thatbuiltnext-generationdigital businessesacrossavarietyofvertical markets.Hesays, "Looking backwards, it is the connection between the many dots that traversed my life.”
Aquasight'sofferingscovertheentire lifecycleofmunicipalwaterandits IndustryFirst,Real-TimeAI architecture&infrastructureallowsit toinnovate,addfeatures,anddeliver solutionsatlightningspeed.Its platformcanconsumebothrealtime andnon-realtimedatainavarietyof formats,includingoperationaldata, geo-spatialdata,physicsmodels, designdata,logsheets,telemetry data,andweatherdata.
Thecompanyhelpswithoptimizing waterpumpingoperationsand
predictsneighborhoodsthatwill experiencewaterqualityissuesdue tolowerdisinfectioncapacityand bacteriaregrowth.Theadvanced solutionhelpsindetectingleaks withinhomesfasterthan conventionalapproachesandassists inreal-timewaterpressure management,wateraccounting,and demandmanagementforwater conservation.Itdetectsblockagesin sewers,theimpactofrainon flooding,andhelpswithsewer overflowmanagement.
Asperthecompany, "We predict and forecast the quantity and quality of waste coming into the treatment plants, identify inefficiencies in wastewater treatment, and assist in reducing operating costs while complying with permits." Ithasalso deployeddatasolutionsforsolids managementanddisposal.Italsohas intelligentworkflowautomationof infrastructurerisk,asset management,andcapitalplanning thatcancutdaysandweeksoutofan engineer'stime.AndAquasight's solutionshelpwithdetectinghotspots andinfectiousdiseasesunderground toalertpublichealthandelected officialstohelpminimizetheir spread.
Exceptforserversandrelated services,Aquasighthasbuiltits entiretechnologyin-house.The subjectoffusingdifferenttypesof data,suchasgeo-spatialand engineeringmodels,isstillinits infancy Theorganizationhasbuilta robustsystemthatcanperform streaminganalyticsandexecuterealtimeAIalgorithmswhilecontinuing tobeflexibleenoughto accommodatedifferentclientsensor combinations.
AsperMahesh, "Our applications are common across our customer base, and we simply configure them based on customer requirements. Our development process accommodates new features while maintaining scalability. " Theteamhasautomated administrationandQA/QCprocesses todetectifitsstreams&analyticsare workinganddataqualityiswhatit expects,sotheycanmakerapid adjustmentsandperformaudits.The teamsays, "We are also able to manage machine learning and artificial intelligence model performance and input drifts, creating a world class process."
AtAquasight,theteamalso demonstratedtothesoftwaresector thatverticalizingandcreatingout-ofboxsolutionswithaninnovative architectureisamuchmorecostefficientalternativethanthe traditionalsoftwareand implementationmodelforthecostconsciousandbudget-strappedwater &wastewaterutilitycustomerbase.
"Every aspect of our business is designed to be scalable, sustainable,
and maintainable. This is a task that is far easier said than done, " says Mahesh.Additionally,Real-TimeAI isarelativelynewconceptacross sectors,sothecompanyistreading newgroundinanareawherethereis noplaybook.Heopines, "We are not satisfied until we understand the underlying science before we innovate; it is our MO. We are setting a vision of what the future could look like by anticipating our customers' challenges.”
Maheshbelievesthereisalotto learnfrompeoplewhoareatthetop oftheirprofession,whetheritis sports,business,thearts,or entertainment.Asanexample,hehas takeninspirationfromElonMusk's abilitytowinasanoutsider.Hehad nobackgroundinsendingpeopleto spacenorinmakingcars,andittook himalmosttwodecadestobea breakthroughentrepreneur Thesame goesforWarrenBuffet,whose perspectiveonhowabusinessshould havea"wideandlong-lastingmoat aroundit"soastokeepits competitiveadvantagehasinspired thewaythatMaheshhasbuilt Aquasight.
MaheshaddsthatevenMahatma Gandhi'sabilitytoinspireanentire nationforacausehebelievedin impactedhisvisionofwhatitmeant tohaveasuccessfulbusiness. AccordingtoMahesh,theseareall amazinglessonstolearnfrompeople whohaveledimpactfullives. Healsofindshisfamilyasahuge influenceonhimoverhislifetime. Heasserts, "My paternal grandfather taught me important lessons about perseverance and, after seeing the 25,000 in attendance at his funeral, I learned the meaning of legacy. And
of course, I will never forget the messages of carrying responsibility passed down to me by my maternal grandmother. "
TherearethreewaysAquasightwas abletocreatevalueduringthis pandemicwithoutimpactingor riskinganyofitsemployeesorits customers.First,thecompanywas abletosuccessfullylaunchits productsinover25cities,counties, andtownshipsvirtuallywhilethe Aquasightteamandcustomers operatedfromtheirremotelocations. Thisistestamenttoitsbusiness modelandhowitdeliverssolutions andservicesnomatterthe circumstances.Second,itscustomers requirecriticalinsights,intelligence, anddataremotely,andAquasight offeredanytime,anywhereonany deviceaccess.Thisenabledthemto deliverwaterorwastewaterservices safelyanduninterruptedtotheir residentsandendcustomers.Third, Aquasightdevelopedaninnovative andwidelyadoptablesolutionfor undergroundCOVID-19monitoring usingepidemiologyandadvanced dataanalytics.Thishasbeenahugely successfulinitiativeandhas deliveredfantasticresultsincollege dorms,neighborhoods,jails,senior homesandlong-termcarefacilities.
Manyvaluesdescribedinthe corporateworld,suchashonesty, integrity,andtrust,aresimplytable stakes.AtAquasight,thecompany hascreatedsomethingoverand beyondcalled'TheAquasightWay'. Theseareasetof10operating principlesbywhichthecompany doesitsworkeveryday.Afew notableonesarementionedbelow:
Ÿ
Becuriousandembrace ambiguity
Ÿ
Respectfullychallengethestatusquo.
Ÿ
Standardize,simplify,andscale.
Ÿ
Executeandactbasedonthe 80/20rule.
Ÿ Fostermultidimensional collaboration.
Ÿ Makeyourworkinheritable.
AccordingtoMahesh,itisessential tohaveasetofoperatingprinciples thatcanactasguidepostsforcurrent andnewemployees.
MoreAILoadedSolutionsinthe Future
AquasightisSmartWater The managementisplayingalonggame withAquasight.Theyarelaunching onefeatureamonth,constantly expandingthecompany'sproductset, andlookingtoventureoutglobally. Furthermore,thecompany's algorithmsandstreaminganalytics arebeingmadeavailabletoits businesspartnerssothattheymay
usethecompany'sAPIservice, whichcanbelinkedwiththeir offerings.Finally,througha subsidiarybrand'Theon',the companyisleveragingReal-TimeAI infrastructuretorapidlylaunch solutionsintelematics,oilandgas, andmanufacturing. "As we look at the road ahead from where we stand today, we see nothing but endless possibilities," saysMahesh.
AdviceforBuddingEntrepreneurs
Entrepreneursmustminimizethe impactoftheirmistakestosustainas anentrepreneur,saysMahesh.He furtheradds, "Ascertain that your expectations are appropriately set. We entrepreneurs are constantly concerned that we are not growing quickly enough, yet the market's pace may differ from your own. I had to learn patience the hard way. Have a decent group of mentors or someone with whom you can bounce ideas. “
Headvisesemergingentrepreneurs "Make sure you address an important problem or an unmet need and identify what business you are in. You need a bit of luck, but you can create some of it by constantly trying to figure out how to get around deadends. "
Allcompaniesneedtobe concernedwithissuesrelatedto compensation,benefits,training, employeeretention,talent attractionandgenerationalagility. FoundedbyNicoleMartin, HRBoosthasbuiltitsreputationon partneringwithbusinessleadersto achievecorporategoalswhile maintainingtheintegrityand deliveringoutstandingresults. “We serve businesses spanning over multiple sectors; these include Professional Services, Non-Profit Organizations, High Tech, Manufacturing, Staffing firms, Hospitality, and Healthcare,” says Nicole.
Belowarethehighlightsofthe interviewconductedbetween World'sLeadersandNicoleMartin:
Briefouraudienceaboutyour journeyasawomen entrepreneur.Whatchallenges haveyouhadtofacetoreach whereyouaretoday?
Aself-professed“countrygirlin disguise,”NicoleMartingrewupin Montana,where,shesays, “Everyoneknowsyouandgreets
youonthestreet.”Itismynumber oneresponsibilitytoempowermy teamofBoosters,investinongoing education,toolsandresourcesto optimizemyteam.Ihavefaiththat theywillinturndelightourclients. Iwastrulyhumbledwhenafter yearsofservingontheAdvisory Boardandbeingpartofawinning organizationinmypriorroles,my owncompanytookthestageof Best&Brightest®Companiesto WorkForinChicagoin2020.
DescribeHRBoost'sofferings thataddresstheneedofyour customers.
Wehavespecializedexperiencein providingvaluestosmalland middle-sizedcompanies,which, unliketheirlarge-company counterparts,canoftenlackthe timeandresourcestobuild infrastructureandprocessesthatare beyondcorebusinessobjectives. But,everybusinessneedstohavea competitiveedgeintoday's economy.Bothsmallandlarge companiesneedtoattract,develop andretainthebesttalentfortheir organizationswhilecomplyingwith theeverchangingmazeofstateand federalregulations.
Ourclientsaretypicallyfromhigh growthbusinesseswith50-250 employees.Ourmodelistomeet theclientswherevertheyarethus weprovidefull-serviceembedded HRsupport,aprojecttoproject support,culturedesignand managementtraining,employee programsandassessments,virtual support,andphonesupport.
It is our Vision at HRBoost to bring JOY and PURPOSE to PEOPLE through their Work. It is how we serve our clients and the people that choose to join up on their visions. We live it at HRBoost and believe everyone deserves the same opportunity.
“
Nicoleisaninternationallyrenownedspeakerand author.Sheisadynamicandempoweringconsultative leaderandafuturistskilledinhelpingorganizationsto meettheirstrategicobjectives.Inrecognitionofher completecommitmenttoprofessionalexcellenceas wellashercommunity,Nicolehasbeenhonouredby multipleorganizationsandmostrecentlyasa2016 EnterprisingWomenoftheYearChampionby EnterprisingWomenMagazine,a2017Excellencein BusinessAwardwinner,andaMirrorReviewenlistee of,20ImpeccableWomeninBusinessrecognitionin 2017.
Asahighlyregardedandsoughtafterexpert,her knowledgeandadvicehavebeenfeaturedin newspapersandmagazinesthroughoutthecountry Recentpublications,inwhichshehasbeenseen, includeForbes.com,theDailyHeraldBusinessLedger, andFastCompany.Sheistheauthorofthebooks,The TalentEmergency,TheHumanSideofProfitability,No FearNegotiationforWomen(August2019),andThe PowerofJoyandPurpose.Sheisalsotheauthorofthe chapter“EmotionallySpeaking”inthebooktitled
Whatarethechallengesyouandyourteamat HRBoostcomeacrossinyourday-to-day operations?
IthinktheinitialchallengesofbeingaCEOaremany Oneneedshumancapitalandfinancialcapitaltoscale
andgrow.Manywillnotgrow becausetheyarenotinvestingin talent,andoftenitistheCEO'sjob tobeardebt.Imadeacalculated risktoinvestinmytalentand investinmybenchstrength.Inthe earlyyears,Iwasreactingtomy business,andasamotherandwife, itcanbeachallengetoorchestrate work-lifeintegration.Ilookback andrealizethatwhenIputdowna process,hiredcapabletalent,and disappearedtoletthemwork,the processprovedthrough;andnow, wecandoitagain,andagain,and again.Youmusttrustthepeople youhire,andyoumusttrustthe process.Whenitistimetotakea calculatedrisk,youinvestanddo whatyoucantoincreasetheodds.
Describeindetailthevaluesand theworkculturethatdrives HRBoost.
Weservebusinessesspanning multiplesectors;theseinclude ProfessionalServices,Non-Profit Organizations,HighTech, Manufacturing,Staffingfirms, Hospitality,andHealthcare.Our clientsaretypicallyfromhigh growthbusinesseswith50-250 employees.Ourmodelistomeet theclientswherevertheyarethus weprovidefull-serviceembedded HRsupport,aprojecttoproject support,culturedesignand managementtraining,employee programsandassessments,virtual support,andphonesupport.Iam honouredtoleadahighperformanceteamofHRleaders whopartnerwithourbusiness clientstomeetthemwhereverthey areontheirjourney,tobeingthe bestplacetowork.Wehave
experiencedtremendousgrowth, andproudlynearlyeveryclienthas beensourcedthroughwordof mouth.Ourappealandsuccessare duetoourdedicationtoevery client.
Wheredoyouenvisionyourself tobeinthelongrun,andwhat areyourfuturegoalsfor HRBoost?
Ifeelitisimperativetogethandsonexperiencedoingwhatyouseek tolearn.Makesureitbringsyou joybeforeinvestingtime,energy anddedicatingyourlifetoit.Enjoy thejourneyandbepreparedto learn,unlearn,andrelearn. Surroundyourselfwithpeoplewho inspireandsupportyoubutalso don'tpatronizeyou.Remember, evenifitgetsharderortakes longer,staydiligent.Anythingyou lovewillbeworthit.
HRBoostrecentlyengageda partnertobetheHRExperton Demandandthistrulytakesthe benchstrengthtosmallbusinesses acrossthecountryviaphone.While theypreferin-personlikeeveryone thesedayswehavegonedigital. Thus,ourbordersareexpanding too.Ihirefromotherstates,and ourclientsinChicagohavetaken uswiththemtootherstates.
THE MISSION
We offer services that allow your business to do what it does best. Helping companies contain costs, minimize employer related risk, and relieve the administrative burden of HR while creating results that rival big competition.
Leading Leaders to achieve the best version of themselves
Intoday'sworkplace,well-builtand well-managedteamsareamust,and organizationalsuccessdependson thecapacitytodevelopandlead high-performanceteams.Withher extensiveexperienceasanExecutive Coach,CloéCaronhelpsbusiness leaderstoimprovetheirleadership abilities,sotheycanreach,withtheir teams,theirstrategicobjectives.As thePresidentandFounderof o2Coaching,aprofessionaltraining andcoachingbusiness,CloéCaron helpsleaders,teams,andmanagersto gettotheirfullpotential.
InaninterviewwithWorld’sLeaders, Cloéshareshervisiononthe importanceofstrategicleadership andhowsheishelpingprofessionals, leaders,andteamsatdifferentlevels oftheorganizationinevolvingat personalandprofessionallevels.
Belowarethehighlightsofthe interview:
Briefouraudienceaboutyour journeyasabusinessleader.What challengesyouhadtofacetogetto whereyouaretoday?
IfeelasifI'velivedmanylives beforefindingmycalling.Younger,I studiedlaw,hopingthatmy contributionwouldbegrand.I
realizedthatitwasnotmypath;it didn'tfitwithmyempatheticnature.I alwaysaspiredtomakeadifference, tohaveasignificantimpacton people'slives,tobeavectorof change.
Isearchedforacareerthatwould allowmetoexpressmyvalues;I lookedforaplacewhere communicationandleadershipwere important.Imanagedtolanda positioninthepharmaceutical industryatGSK. It'stherethatIhad thechancetodevelopmyleadership abilities,andwhereIdiscovered coaching.
Ithasledmetobuildmycoaching andleadershipcompanyo2Coaching. Sixyearsago,Ifollowedmygutand tooktheplunge!It'sbeenanamazing journeyeversince!
Asanentrepreneur,Ihavebeen challengedeverydaysinceday1.I alwayswasahighperformer.Ihadto letgoofmyegoandofmywishto beperfect.IfIwantedmybusinessto besuccessful,Ihadtoshiftfrom focusingonmyownperformanceto helpothersperform.Thisshiftstarted whileIwasaleaderinthe pharmaceuticalindustry,butwas fullycompletedwhenIbecamethe CEOofmycompany
ToreachthegoalsIhavesetandto influencepositivelyeach organizations,teamdynamicsis crucial,especiallyforasmall business.Iamproudthatmy businessnowemploysfivegreat womenwhoteam-upwithmeto makemyvisioncometolife.Icall themthe Exceptional Contributors
Describehowo2Coaching's offeringsaddresscustomers'need.
Ourmainassetato2Coachingisthat weareflexible,andweadapttothe needsofourcustomers.Allour coaching,programs,andconferences aredeliveredbyICFcertified coachesandareavailableonline throughvirtualmeetings,microlearningtools,blogs,podcastsand mybook,EmpoweryourTeam,in whichyoufindmy5CModeltohelp leadersandteamstobetterperform.
Sinceneedschangefromoneclient toanother,wehavedeveloped multipleprogramstosupportthose needssuchasindividualandgroup coaching,leadershipdevelopment program,andone-teamsupport approach.
Ascoaches,webringadifferent perspectivefromaconsultantwhen workingwithteamsand organizations.Westartfromthe premisethatourclientshavetheir answers,theirsolutions,andthatwe aretheretoleveragethemandignite themonthebestwaytoworkwith theirteam.OneofthekeysthatI havedevelopedtoempowerthemis theverypowerfulconceptofthe UniqueStrategicContribution (USC).ByidentifyingtheirUSC, leadersbecomeawareoftheimpact theycanANDmusthaveontheir teammemberstoensurethatallof themcanreachtheirfullpotential andhaveapositiveimpact.This conceptisatthecenterofmy5C EmpoweryourTeamModeltopropel anyteam!
Everyyear,weaccompanyhundreds ofleadersinthedevelopmentoftheir
leadershipthroughourprogramsandcuratedcoaching methods.
Enlightenusonhowyouhavemadeanimpactinthe ProfessionalTraining&Coachingindustrythrough yourexpertise?
Ihaveworkedwithadisplayoforganizations,butone comestomind;it'sanimportantfinancialorganizationin Canada.Theycametousforhelpastheywereprocessing acrucialorganizationalculturechange.
Wetrainedandcoached150oftheirleaders.Westarted withtheVPs,thentheirteams,andtheirHR.Theirbiggest challengewastodevelopacoherentleadershipculturein thecontextofmajorgrowththroughacquisitions.Their objectivesweretobringtheirexpertmanagerstodevelop consciousleadershipcreatingacultureofaccountability, innovation,engagement,andinclusion.Ourofferwasa veryflexibleimpactfulleadershipdevelopmentprogram throughindividualandgroupcoaching.Weintegratedas welllearningtoolsfromouronlineplatformthatincluded trainingvideos,modelsandself-assessments.
Whatarethechallengesyouandyourteamat o2Coachingcomeacrossinyourday-to-day operations?
Mycompanywasbuiltbasedonthisquestion:How can I help others to be a leader and reach their full potential? Whileconnectingwithpeoplefrommultipleindustries,I realizedthatwesharedthesamevalues.
Inthepastyear,Ipublishedmybook Empower your Team, and Ifoundthe Empower your Team Movement.My companygrewexponentially!Inourday-to-day operations,Iamlookingfornewresources,talentedpeople andmaterialresources,tocreatethebestenvironmentfor ourteamtoperformattheirbest.
Whoarethepeople,whatarethebooksandwhatare thelifeexperiencesthathaveinfluencedyou?
Myfamilyisveryimportanttome.Ihaveastrong relationshipwithmymotherwhoraisedmealone.Ihavea deepdualconnectingtomyroots,whichareCanadianon
mymother'ssideandItalianonmy father'sside.Thisdualityimpacted myvisionoflife.
Earlyinmycareer,Iwasinspiredby extraordinaryleaderssuchasTony Robbinsentrepreneurandcoach, OprahWinfreytalkshowhost,Jim Rohn,amotivationalspeaker, author,amongothers.
TheygavemeastrongbeliefthatI couldcreatethelifeofmydreams andthatIcoulddoeverythingI wanted.Thisbeliefisstrongernow thanever,andIfeelveryprivileged thatIgetthechancetohavea significantimpactthroughtheworkI do.
Takingintoconsiderationthe currentpandemic,anditsimpact onglobaleconomies,howareyou drivingyourorganizationto sustainoperationswhileensuring thesafetyofyouremployeesatthe sametime?
Thepandemichasbeenunexpected andverychallenging.Itseffectshave beenfeltworldwideineveryfield. Everybodyhasbeeninonewayor anotherimpactedbyit.
Atthebeginningofthepandemic,I wasverynervousaboutthefutureof o2Coaching.Ihadgreatambitions beforethepandemic,andthenI realizedthatwecouldriseabove;I neededtobetheretoguideleaders duringthisdifficulttimeandseize theopportunitytomakeadifference increatingaworldwideculture. Moreover,Iacknowledgedthatour biggeststrengthcamefromour businessmodel;myteamhavebeen workingremotelysincethestart,six yearsago.
Itwasablessingtobeabletokeep myemployeessafeandworking duringthischaos.Meanwhile,I wantedtodrivechanges,toevolve andadaptourmethodsashumans andcoaches.Iaspiretocontributein developingcaringandinspiring leaders,theonesthatwillriseabove, theleadersoftomorrow
Describeindetailthevaluesand theworkculturethatdrives o2Coaching.
Webelievethatsuccessful organizationsarebuiltoninspiring leaders-humanswhounderstand theirinfluence,whoencourageothers tosurpassthemselves,andwho mobilizetheirteamtowardcommon goals.
Weknowthatanyonecanachieve theirprofessionalgoalswithjusta fewstrategicchangesintheir mindset,attitudeandbehaviors.It's whyourmissionistoequip individualsandteamstohelpthem continuetheirdevelopment,atall levelsoftheorganization.
WevalueAuthenticity,Empathy, Creativity,Accountabilityand Teamwork.
Contrarytoapopularbelief,beinga leaderisn'tonlyaboutperformance. It'sabouthelpingothersbebetter,
supporting,guiding,providingaclear vision,andestablishinganinspiring workenvironment.
Wheredoyouenvisionyourselfto beinthelongrun,andwhatare yourfuturegoalsforo2Coaching?
Mymissionistocreateanew generationofinspiringandinspired leadersbymakingapositiveimpact inthelivesofamillionleaders throughmybookandthe Empower your Team Movement.Tobe successfulinthismission,wewantto reachleadersfromallaroundthe world.
Whatwouldbeyouradvicetonew entrepreneurs?
YoucanstartbyclarifyingwhatIcall yourUSC– Unique Strategic Contribution.YourUSCiswhatonly youinyourroleasaleaderneedto accomplishforthebenefitofyour teamandorganization.TheUnique StrategicContributionconcepts allowyoutodetermineyourhighest strategiclevel,i.e.whatonlyyouin yourroleasaleaderneedto accomplishforthebenefitofyour teamandorganization.Whenyou focusmostofyourtimeonyour USC,younotonlymaximizeyour contribution,butyouelevate everybody'sgame.
wearethegatekeeperandhaveto ensuretheyfollowtherulessetby thecompany.Soweneedtotakea balance.Ononehand,wehaveto makesureeveryoneandall departmentsfollowtherulesbuton theotherhand,wedon'twantto buildahostilerelationshipwith them.Itinvolveslotsofeducation andtrainingandletthemunderstand whytheyhavetofollowthepolicies andhowtheywouldalsobenefit fromit.
Whatpeople,whatbooks,whatlife factorshaveinfluencedand impactedyou?
Mydadinfluencedmealot.He's punctual,committed,andreliable, thoughsometimestoorigid.Buthe alwaysteachesmetobea responsiblepersonandthishasalso becomemymottoinlifethatkeeps onremindingmenottogiveup wheneverIencounteranychallenges.
Takingintoconsideration,the currentpandemic,anditsimpact onglobaleconomies,howareyou drivingyourorganizationto sustainoperationsandensuring safetyofyouremployeesatthe sametime?
Thepandemicsweepingtheworld andthereisnosignthatitwouldbe resolvedanysoon.Wehaveto implementdifferentapproachesto ensureourR&Dprogressisontrack andoperationremainsnormal.For staffswhoneedtophysicallypresent, weaskthemtosplitteamsinorderto controlthenumberofpeople
workingtogether.Forbackofficestaffs,weencourage themtoworkfromhome.
Describeindetailthevaluesandtheworkculturethat drivesAptorumGroupLimited.
AptorumGroupLimitedisaclinical-stage biopharmaceuticalcompany,workingtoprovidemedical treatments,extensivelyinthedomainofoncologyand infectiousdiseases.Theyareoneoftheleadingcompanies, takingtheinnovationcurveahead,dedicatedto discovering,developing,andfinallycommercializingthe medicaltreatmentsforsuchdiseaseswhicharenotonly infectiousbutastheyarenotgivenproperandadequate attention,canposeaseriousthreattothesurvivalofthe mankind.Theyarenotonlydedicatedbuttheirsincerity andworkspeakagreatdealaboutthecompany'svision andgoals.Theyarenotonlychangingthewayof treatmentinoncologyandinfectiousdiseasesbyproviding breakthroughtreatmentsbutareleadingthecompetitionin themarketandstrongholdingtheirdominanceasoneof thebestbiopharmaceuticalcompanies.
Wheredoyouenvisionyourselftobeinthelongrun andwhatareyourfuturegoalsforAptorumGroup Limited?
Wewillcontinuetodeveloptheexistingprojects,yetwewill alsoexplorenewwaystodevelopmoretherapeutic treatmentstotargettheever-growingnumbersoforphan diseasesandunmetmedicalneeds.Thetraditionalwayof drugdevelopmentmaytakeyearsandit'sdifficulttodeal withthecontinuousgrowingnumberofdiseases.
Whatwouldbeyouradvicetobuddingentrepreneurs?
Startingabusinessisnoteasy.It'sessentialtofindtheright peopleofthenecessaryskillswhocanalsosharethesame goalandvalues.Wearefortunatetohavefoundtheright people,rightprojectsandveryimportant,righttimingtoo. Wedidwastelotsoftimeandresourcessearching,testing, makingadjustmentandre-testingagain.Theprocessis toughandlotofpeoplecouldhavegivenupduringthe process.Butseeitasanopportunitytomakeyoudobetter nexttime.
GavinQuinniesistheCEOand co-founderatUSHealthCenter, Inc.Mr.Quinnieshas collaboratedwithorganizationsto discoverhealthandproductivityrelatedpossibilitiesforover25 years.Hefirstestablishedhealth riskmanagementsystemsathis manufacturingfirmintheearly '90s,producingareturnof4:1, andsubsequentlybroughthis knowledgetootherorganizations suchasIBMLifeSciences.
Sinceitsinceptionin2003,the USHealthCenterInc'steamhas focusedonprocessandpeopleto supportthemissionofindustryleadingscience,technologyand advocacytopreventandmanage disease.Gavinsays, “As such the quality and consistency of our TEAMates is of my utmost concern. We have had 100% employee retention since our founding, which has made the TEAM highly productive and our processes mature and everimproving.” Hefurtheraddsthat thisisuncommoninthepost2000techbubbleforaselffundedhealthcarestartup. Becauseofthis,thecompanyhas accomplishedsomefeatssuchas
threedistinctthird-partyvalidations;foritspredictivemodeling,care navigationandpopulationhealthmanagement.Themanagementexpects anothervalidationofthecompany'scostpredictivemodellaterthisyear.
ThePredictiMed™healthmanagementsystemiscomprisedofa PersonalHealthDashboard™{PHD},HealthCoachTracker,Corporate HealthProfile,HealthCounts™engagementandrewardsengine, Sweeper™medicalandpharmacyclaimsanalyticstool,andthe TM HealtheMall™marketplaceandcontentmanagementsystem.ThePHD isadynamicandcomprehensiveuserportalapputilizingaresponsive designthatprovidesaseamless,personalizeduserexperience.The member'spastpresentandfuturehealthisrepresentedusingUSHC's
predictivemodeling.Itincorporatesaninclusive healthprofileandmedicalhistorychartwithperiodic andepisodicmedicalinformationthatcanbe accessedatanytimeandanywhere.Beingasafe, TM encryptedmedicalsite,thePHD hasamedical passportwithpersonal,medical,andinsurance information,aswellasacomprehensivehealthand wellnessmanagementsite.
Fromatechnologystandpoint,USHealthCenter harnessesamulti-prongedapproachthataidsthe predictivemodeltoidentifytheonsetofadisease beforesymptomsbycombiningobjectiveand subjectivedata.DataincludeDNA,familyhistory, medicalandpharmacyhistory,biometricsandblood chemistries,lifestyle,payrollandsocialfactors.It thenusesproprietaryanalyticstoidentifyrisk burden-potentialandcostavoidanceorexposurefor eachcondition,ultimatelyprovidingsavings opportunitiesperat-riskindividual.Inaggregate,risk managerscanseewheretheirriskburdenis accordingtobenchmarksfinancially.Thiswhat-if analysiscanhelpvisualizetrendstofurtheridentify andimprovetheexistingmedicalconditionsfor
betterhealthoutcomesbyhelpinghealthcare organizationsfocusonproactivecaremanagement.
Gavinstatesthatoneofthebiggestdailyoperational challengesistheinconsistencyofdatafromdisparate datasources.Whilethisisnotanuncommonproblem inhealthcareIT,feworganizationsaredealingwith thebreadthandvolumeofdata.
AtUSHC,theTEAMisprocessingallofthesedata filesfromdisparatesourcesonaperpetualbasis,plus trackingandrecordingweightingstoproduceascore, orawardcredittoamembertomonetizepointsor currencyforagivenuser.Theamountandvelocityof dataarestaggeringandcomplex.
Additionally,eachclientmaycustombuildtheir organization'splatformcreatingapersonalized TMPHD ,therebyincreasingthecomplexity.He mentions, “There are over 200 types of reasons for our 100,000 members or distributors to contact our help desk each day. Most of our members' take-home pay, HSA/HRA, or other financial incentives are determined by how the member uses our platform. I'm proud of the fact that our help desk is not busy more than 4 hours per day.” It's a testament to the quality and experience of the team.”
TheTEAMatUSHCisveryloyaltoitsmissionand eachother,andassuchstrivestoworkand collaborate.ThoughmostofUSHC'semployeeslive withincommutingrangeofitshomeoffice,USHC hasbeenvirtualsince2007.TEAMatessettheirinofficehoursaccordingtoclientandprojectdemand. Therefore,reactingtogovernmentforcedshutdowns didnotaffectoperationsorqualityofserviceinany way.Beinginthepredictivehealthfield,USHCison topofthedataallthetime,andwasmonthsaheadof mostonthehappeningsandabletoadjust accordingly.
AtUSHC,managementvaluesitsabilitytowork togetherasaTEAM,andreferstoemployeesas TEAMates.TEAMstandsforTogetherEveryone AchievesMore,acommonphraseGavinusedinhis earlydaysofqualitysystemconsulting.USHCisa process-drivenorganizationthatempowerspeopleto continuouslyimprovetheirworkexperience.The processdrivesthetaskandprojectcompletion,not somesupervisingbody.Allareaccountabletothe processesestablishedandtheTEAMgoverns adherencetotheestablishedprocesses. “We joke that it is our job to eliminate our job; meaning that we work to do something better tomorrow,” saysGavin. Hefurtheradds, “We shift workloads in a controlled regular manner to facilitate cross-training, TEAM building and job enrichment. We have a few key regular functionally driven TEAM meetings that keep everyone up to speed and ready to pitch in if needed.”
USHealthCenterInc.isonthecuspoflaunching someofthemostuniqueandsuccessfulhealthplans intheUS.Theuniquecombinationofriskprediction andriskmanagementgivesitalandmarkapproach. “As we continue to grow our offerings and our scope, we will continue our focus on building the best health plan offerings available,” saysGavin.
USHealthCenterInc.’sevidenced-basedscienceand PredictiMed™technologysuite,combinedwithits Wholeistic™Carenavigation,activates,educates, guidesandincentivizesmemberstomanageand improvetheirhealth.InFebruaryof2015,the InstitutevalidatedPredictiMed’s™abilitytoidentify andlowertheprediseasehighrisklevelreducingthe incidenceofERvisitsandhospitalizationsbetween 80and93%.USHChascarriedthatvalidationevery yearsincethen.Atpresent,thecompanyispursuing havingitsfinancialpredictivemodelthird-party validated.
MichaelA.Collura,thefounderofIn HomePersonalServices,beganhis careerineldercare.Hewas unintentionallyplacedonacoursethatwould influencehislifeandthelivesofmanyotherswhen hewasjust15yearsold.Michaelstartedhisfirst employmentinanursinghome,whereheworked alongsidehismother Whilethere,Michaelformedan immediatedesiretoaccomplishsomething meaningfulandtohelppeoplewhilehewasthere. Compassion,respect,decency,andadesireto sincerelyservepeopleweretaughtandfosteredin him.Itwasintheseearlyyears,andhowhewas raisedcorrectly,thattheInHomePersonalServices brandwouldbeformedandstrengthenedsomany yearslater.
Sinceitsinception,InHomePersonalServiceshas fulfilleditsmissionbycaringforcountlesselderly peopleandtheirfamilies.Ithasareputationforbeing morethanjustagoodcaregiver.Itisamulti-awardwinningbrandthatiswidelyregardedasarealleader ineldercare.Thispathhasnotbeenwithoutitsshare ofdifficulties,butitjustaddstothecompany's strengthasaserviceandabrand.
InHomePersonalServiceswas foundedinearly2004.Michael foundedthecompany,andhe onceagaincollaboratedwithhis mother.In-HomePersonal Serviceswouldfulfillits commitment,asstatedinits missionstatement. To provide quality homecare with high standards that promote independence at a low cost.
Michael'svisionwasstraight forward:tomakeadifferenceby doingsomethingthatbenefits manypeopleratherthanjusta few.Itwouldbemorethana company;itwouldbeamission withthegoalofnever diminishingandonlygrowing.It wastogrow,notforthesakeof riches,buttomakeadifferencein acommunityandindustryin desperateneedofassistance.
Michaelasserts, "We are often asked, "How did you start the business?". Our answer: we never tried to start a business. We set out to do something that mattered. The business was a vehicle to get us there. In that, the mission was born. “
“For me, it's not a measurement of success that many would think is conventional. I am blessed for everything life has provided. The good, the bad and the ugly have all shaped my life and where I
stand today, I say thank you for it all. Without the challenges, the failures, and the struggles, there would be nothing worth celebrating and life would be boring. My life is anything but unfulfilled. I have the privilege of doing what I love... making a difference in the lives of others. My journey is far from over, and that, too, is a blessing. Because of all the lives I have yet to reach and impact for the better. “
Michael'sdailytaskswillinclude, firstandforemost,ensuringthat theteamiscapableofbeing challenged,growing,and becomingmorethanthey imagined.Hebelievesthatitis hisprimaryresponsibilityasa leadertodevelopothersaround himtothepointwhereheisthe leastimportantpersoninthe room.Today,Michaelhasproven tobethebrand'sleastuseful individual.
AccordingtoMichael,honesty willbeyourgreatestallyandthe mosthighlyprizedhumanvirtue onearth.Respecteveryone,listen withanopenheart,andnever abandontheobjective,headvises. Headds, "Embrace failure because it is required to achieve success. Do what you love or do something else. Leadership isn't about being perfect, popular, or "the best". It's about being the person who can inspire, lift up, and make others better than yourself. "
TheTeamofProficientand Significant
NothingaboutwhatInHome PersonalServicesistodaywould exist,accordingtoMichael,ifit weren'tforthefantasticteamof devotedprofessionalswhodrive thebrand'sdeliveryand innovationofcare.
MichaelA.Collura,Presidentand CEO,hasfrequentlyidentified himselfastheleastsignificant personinthecompany'ssuccess asafounder.Because,whileheis adrivingforcebehindthe company'sgrowthandoperations, itisthefrontlineemployeeswho followthroughonthepromises madeandthetrustplacedinIn HomePersonalServicestobethe careproviderofchoiceforthe vulnerablelovedoneswhohave entrusteduswiththeircare.
AccordingtoMichael,the organizationandtheteammaybe proudofthreemajor accomplishments:
1. Thebrand'smissionandhow ithasdeliveredonits promise.
2. Theteamofprofessionals thatgotthecompanyhere willensurethosepromisesare upheld.
3. Thefutureofwhatisinstore forusallandthemonumental amountofqualityoflifeand qualitycarethatwillbe deliveredwillhaveareal worldimpactonthelivesof others.
AsperMichael,thecompany's innovationcomeswiththe understandingthatitmust improvethelivesofothers,orit isjustnothingmorethanaclever ideanovelinitsconception.He says, "There must be real substance to any innovation we develop that provides a benefit to others, not just the brand.”
MichaelseesInHomePersonal Servicesasitsbiggestcompetitor. "Nothing else should, will, or
would ever matter. We work to continue to innovate and grow, and we are only chasing ourselves. Let the others running a rat race look over to see what we are doing. It won't matter. We're too busy doing what is right, what is needed, and what is expected to pay attention to anyone else." Michaelcomposes.
Being a part of In Home Personal Services, I can honestly say I never felt like I had a "job". I
have a mission, a drive, and a life that gives me the chance to be a positive force for others in countless ways I never even imagined. Find that in your life. It may actually be the true secret to happiness. It certainly is for me. “
Atrueentrepreneurdoesn'tsit backandsay, "I'm going to be an entrepreneur." Whatitcomes downtoiseitheryou'reaperson that'sdrivenandpassionateabout aproject,anopportunity,ora businessconcept,oryou'renot. "Being an entrepreneur is to take an idea that solves a pain point and does something with it," says JeffPeterson.JeffistheCoFounderandCEOofGeneva SupplyInc.
GenevaSupplyInc.assists businessesinexpandingtheir onlinepresencethroughAmazon andotheronlineplatforms.The company'salacarteservicemenu enablesittohelpavendorinany capacity."Ourstrengthisinour experienceandflexibility,"the businessclaims.
GenevaSupplygrewoutofa businessopportunitythatMark, Jeff'sbusinesspartner,andhe noticedwhileworkingforabig toolwholesaler Themostserious issuewasthatmanufacturerswere strugglingtoadjusttothenewecommerceenvironment.The brick-and-mortarbusinesseswere
outspokenintheiroppositiontoAmazon'splatformanditspossible influenceontheircompany.GenevaSupplyInc.steppedintohelp.The pairassistedmanufacturesinsellingonAmazon.Despitetheiropposition totheplatform,themanufacturerspreferredtodealwiththeteamrather thandirectlywithAmazon.Jeffsays, "We slowly started building their trust and showing that both brick-and-mortars could coincide with e-commerce. From there, it was easier to understand and define the needs of manufacturers, and what we needed to continue innovating for the e-commerce market."
"I think it's important to realise in third-party logistics, the manufacturers are counting on you and using you as the experts to ship
their products correctly," Jeffemphasizes.
GenevaSupplyInc.,accordingtoJeff,hastakena typicalthird-partylogisticsfirmthatleviesanalmost infinitenumberofpotentialpenalties.Hesays, "We're transparent in what we can do, and the fee structures that are behind it. Being a 3PL company means you need to help your client build consumer trust with consistency. We make it a key strategy to show what we do. Show breakage, show returns that come back through, which allows them to see it minimised to a percentage, or a percent of a percent. From giving transparency, it shows how much we care about their partnership with us. That's where that confidence is built."
AccordingtoJeff,theGenevaSupplyInc.team gathersdataandinformationfrommanufacturers,as wellastrendsthatarecontinuouslyemerging,and what'sgoingonwithnewoffersandcampaign offerings,bothonandofftheAmazonplatform. Becauseofalltheworktheyperformaslogistical partners,brandmanagementpartners,e-commerce strategypartners,andcontentoptimizationpartners, theteamshaveanalmostunfairedgeasanagency. Theygettoseesomuchmorethanamanufacturer wouldontheirown.Becausethereissomuchmore thanatraditionalagencyisexposedtoonitsown, beingabletositdownandworkwithalloftheteams inonespaceiscritical.Jeffsays, "When you have that collaboration, that's when you stay ahead of the curve. I don't think there's any magic pixie dust that helps you stay ahead, we do it because we live in it. We simply do it."
Jeffreallymakesanoteofeverypaydayonhis Outlookcalendar.Hedidsobecauseherealised somethingasthefirmgrewthathedidn'thavethe financestopayemployeeswhenthefirmstarted,but theystillcameovertoworkbecausetheytrusted MarkandJeffsomuch.
Jeffsitsbackandgoes, "holy cow, we have 200 employees." Thatmeans200familiesarebenefitting
financiallyfromthesuccessofGenevaSupply.He states, "It's not that we got to a certain level of business (those are cool, and I'm proud of them), but when you talk about the proudest moment, it comes when you realise that you have all of these people that are a part of a company that you started.”
Jeffsays, “We don't force change, we adjust and flex according to the challenges and pain points that manufacturers face in this fast paced, ever changing e-commerce business” PerJeff,someofthatisnot foresightonhispart,someofthatismaintainingthat flexibilityofinfrastructureatGenevaSupply.He statesthathehasalotoffaithinhowtheteamadapts andgrowsandchangeseverysixmonths.Heasserts, rd "I do know that we are going to have more 3 party logistics facilities throughout the country. In 2022 alone, we will be adding at least 3 additional locations; Colorado, Washington, and Pennsylvania.”
GenevaSupplypurchasedInterstateMusic (previouslyknownasCasioInterstateMusic)last year,a75-year-oldbrick-and-mortarretailbusiness thatwantedtobeacquired,aswellasallofthe intellectualproperty,andturneditintoanecommercepotential.Becausealotofthemusic makerswerefocusedontheretail/brick-and-mortar sector,thecompanyisencouragingthemtothinkofa newapproach,gettingthemwheretheyneededtobe, gettingtheircontentwhereitneededtobe,and obviouslybeingalogisticalsolution.E-commerce comesinavarietyofpackages,strategies,content requirements,andcategories,allofwhichGeneva Supplycanprovide.Thecompanystates, "We like going into industries that have been a bit slower to react to e-commerce and go in there and put our twist on it."
NNickZamucen,theFounderand PresidentofBestOption Restoration,isabusiness strategistandanaward-winning serialentrepreneurwithatrack recordofsuccessinavarietyof businesses.
BORisaleadingwater,fire,and moldmitigationandrestoration firmforresidentialandsmall commercialproperties.BOR franchiseesaretheonestocontact whenapipebursts,atoiletbacks up,abasementfloodsOranarray ofotherdisasters.BORwilldry thestructureandrebuilditbetter thanitwasbefore.Inthesubject ofmitigationandrestoration,our franchiseesarespecialists.
AsperNick, "The mission at BOR is to leave the world better than we found it" Theteam strivestorestorepeaceofmindto individualswhocallBOR.He alsoadds, "Nothing shakes a person quite like having water coming out of their home walls and no one there to help. We want to be that person; we want to be the company on your speed dial. We at BOR have a bit of a hero complex. We want to save the day in all situations. It starts from the top."
Nick'svisionforBORistoreallymakethecompanyahouseholdname. The "go to" intheeventofabadsituationinthehomeorworkplace.The companyiseyeing1000+unitsnation-widebeforeexpanding internationally.
"I became an entrepreneur because I despise "authority" or someone telling me what to do, how to do it, or when to do it," Nickexplains.Hecan't fathomworkinginanenvironmentwhereheneedsto getpermissiontogoonvacation,eatlunch,leave earlytowatchhischildrenplaysports,orusethe restroom. "Perhaps you don't have to ask to use the restroom in a business atmosphere; that may have gone too far, but the idea of someone managing my day or weeks seems horrible to me," hesays.
NickdislikesthecorporatecultureCYA,inaddition totheissueofcontrol.CYAgoesagainsthispersonal ideasaboutultimateaccountability.CYA,inNick's opinion,isachicken-sh*tmanneroflivingboth professionallyandpersonally.Headvisesthatinstead ofattemptingto"CYA,"youshouldtake responsibilityforeverything. "It's a liberating sensation." "When it's all on you," hecontinues, "you'll focus more on winning and stop trying to play defence all the time." When you're in charge of your own destiny, life is a lot more enjoyable.”
"Nothing ever happens as fast as you want it to"
Oneofthemostdifficultaspectsofestablishinga business,accordingtoNick,isimagininghowbigor
successfulitwillbeinthefirstfewyears.Hebelieves thateveryoneisexpectingtohithomerunsright away.'Itonlyhappensonceinawhile.'"Ittakestime todevelopaconsistentbusiness,"hesays.“Being profitabletakestime.Ionceheardtheexpressionand havetoldmanyofthecompanyexecutivesIadvise thattheymustmanagetheirexpectationsforboththe goodandthebad.Nothinggood,noranythingbad, canlastindefinitely.”
Nickwantstoenhancepeople'smentalhealth,how theyreacttobadnews,and,ashehasstated,theCYA culturethatcorporateAmericaappearstorequire.He believesthateveryonenowworksandlivesina culturethatvaluesinstantsatisfaction.Peoplewant thingsrightnow,betterthantheywere15minutes ago.Hisconstantpursuitofthenewestandgreatest hasresultedinasocietyofunsatisfied,merry-goroundmentalities.AccordingtoNick, "I'd like to assist people in looking for the positive rather than dismissing what appears to be "the old" way of doing things. We have a tendency to be the ultimate deleters, moving on to the next, and then wondering why we not only have a waste issue, but also an insecurity problem.”
“When you're a hero, you tend to chase who you're striving to be rather than who you aren't," Nick explains. According to him, the BOR team like to focus on the good aspects of life, and nothing is more positive than assisting others. He declares, "In our industry, treating people and their property with respect and taking the time to listen has shown to be a winning strategy. We don't take shortcuts, we don't cut corners, and we treat everyone the way they want to be treated. Simple courtesy brightens someone's day."
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