June/July, 2006 Working@Duke

WORKING@DUKE “Truth-Telling”

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DUKE’S ECONOMIC IMPACT

Study says economic impact on Durham and Durham County is $3.2 billion per year.

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TALKING WITH TRACY FUTHEY

An interview with the vice president for Information Technology and Chief Information Officer.

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KEEPING THE DEVILS COOL

A new central chilled water plant on campus provides chilled water to cool Duke buildings.

N E W S YO U C A N U S E : : Vo l u m e 1 , I s s u e 4 : : J u n e /J u l y 2 0 0 6

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amuel Wells, Dean of Duke Chapel, joined other Duke community panelists on April 20 for “A Conversation on Campus Culture in the Chapel.” He reflected on the importance of forming friendships with people who are different than us, particularly during painful times.

Wells, who was appointed Chapel Dean last year, also is a member of the Campus Culture Initiative Steering Committee. The committee was formed by President Richard H. Brodhead “to take the measure of our campus culture and see where it could be improved.” It is one of five groups exploring issues of race, class and gender that arose after members of the men’s lacrosse team were accused of sexual assault.

Working@Duke sat down with Wells to talk more about friendships and how Duke moves forward in the wake of the lacrosse controversy.

During the conversation on campus culture, you spoke about making friendships. Why is this important?

It seems to me the relationship that really changes lives is friendship. To be someone’s friend is to say, “I am allowing myself to be changed by knowing you.” We can only say that to a limited number of people in our lives without being pulled completely out of shape or just being dishonest or making promises we can’t deliver on. In our working relationships, we should aspire to be around a couple of dozen people who are different than us in some significant way. And over a period of time, with each of these people, we should hope to have a conversation that recognizes they’re from a different religion, they’re from a different race, they have a profoundly different understanding of baseball or whatever it might be that shows that we’re starting from a different place. That may involve tension, but the promise of friendship is a promise that, “I will look for ways in which this leads to enrichment.”

How has the media portrayed the issues surrounding the lacrosse situation?

They might be regarded as stereotypical portrayals of white, rich, preppy boys encountering various kinds of so-called “other.” Other gender, race or class, and Durham somehow being portrayed as the epitome of that other with a capital O, and the “white, preppy boys” being somehow the epitome of a kind of a norm. Now, if you put that in a global context, the whole thing seems much more complex than that. I’m very happy to talk about race and class and gender so long as we include gender in race and we include class in race and don’t regard them as three entirely discreet phenomena. One of the fascinating things about Durham is it has had a substantial African American middle class for a very long time. That makes race and class always part of the same conversation.

That’s not the way it’s being portrayed.

You have said Duke’s response to Hurricane Katrina can help us with the lacrosse situation.

How so?

Everybody’s instant response to the Katrina disaster was to get in a minibus and head down to the Gulf Coast and do something useful. Part of me had misgivings about this because I thought intellectually, if this is our whole response, that’s just putting your finger over the leak. It’s not switching off the water. Socially, I thought it was a wonderful response of generosity. The point of mentioning Katrina in relation to the last six weeks is that when you’re uniting about an issue that’s beyond any of you, that’s where real SEE TRUTH-TELLING, BACK PAGE Top: Duke Chapel Dean Samuel Wells discusses the importance of forming friendships; Middle: Duke Divinity students participate in the “Take Back The Night” rally in March; Bottom: Malik Z. Shabazz, the national chairman for the New Black Panther Party, held a protest off-campus in May.

Editor’s Note This issue is a combined June/July edition. Working@Duke will resume publishing in August. Enjoy the summer!

This paper consists of 30% recycled post-consumer fiber.

LOOKING

AHEAD @ DUKE

Newsbriefs Workshop offered by Office for Institutional Equity What do you say to an employee who dresses inappropriately? What about a manager who is not using respectful language? “Challenging

Be prepared for severe weather Want to stay informed during the Atlantic hurricane season, which started June 1? Start by reviewing Duke’s severe weather policy. It is

Dialogues at Work: Race, Sex, and

the policy of Duke University and Health System to maintain essential

Religion” will focus on the elements of

services and operations during any severe weather or emergency

JUNE 13 : : “Drive Away

a challenging dialogue, as well as prac-

condition while providing for the protection, safety and health of all

Happy” … Car Buying Seminar, 12:30 p.m., Searle Center, register at <www.dukefcu.org>.

tical tools for handling tough conver-

patients, students, faculty and staff. Essential services include maintain-

sations effectively. A professional

ing hospital operations, supporting students in residence, operating

actor will work with participants to

research facilities and providing necessary support and administrative

practice communication skills. The

services. To ensure continuous operations during severe weather

workshop will be offered at no charge

conditions, all jobs are categorized into one of three service levels –

JULY 14-15 : : The 21st annual Jim Valvano Kids Klassic to benefit pediatric cancer programs at Duke Children’s Hospital & Health Center, noon, Washington Duke Inn. Contact Don Shea, (919) 667-2564.

AUGUST 23 : : Convocation for new undergraduate students (11 a.m.) and graduate and professional students (4 p.m.).

from 8:30 a.m. to 10:30 a.m. June 7 at Durham Regional Hospital;

essential, reserved and delayed. Supervisors should confirm service

June 13 at Trent Hall; July 13 at the Mary Lou Williams Center for

category assignments, review the department’s plan for severe

Black Culture in the West Union Building; and July 28 at Learning

weather and emergency conditions, and explain work expectations

& Organization Development at 402 Oregon St. Register online

based on the assigned service designation for the job with all staff.

at <www.duke.edu/web/equity/> or call (919) 681-6435.

More information is at <www.hr.duke.edu/weather>.

Duke’s substance abuse policy To comply with federal regulations, Duke notifies employees annually of its substance abuse policy and available resources. Duke does not tolerate any substance use (including alcohol) which imperils the health and well-being of any member of the workforce or that of our students, patients and visitors. The policy is available for review on the Human Resources Web site at < www.hr.duke.edu/policies.>

Appropriate use of Duke logo and name

For more events, check the university’s online calendar at http://calendar.duke.edu

Duke has strict guidelines that require vendors to receive approval

Teamwork Award winners donate money

from university and health system senior leadership prior to using the

The 46 faculty and staff members who pulled together last year to help

Duke name or logo in any publicity or advertising. These guidelines

open Duke’s doors to students displaced by Hurricane Katrina pulled

help protect the Duke brand and ensure appropriate usage. Recently,

together again to support continued relief efforts. The group won the

a large postcard created by a graphic design firm used Duke's name

Teamwork Award last year, which includes a $1,000 cash award. The

and logo to advertise its services. The postcard was designed and

group decided the best way to use the money was to donate it to a

distributed to numerous departments at Duke without the necessary

group of students from the Pratt School of Engineering. The students

approvals. For more information about the use of Duke’s logo or name,

spent spring break in the gulf coast supporting recovery efforts.

please contact Duke Procurement Services at (919) 681-5900.

Monthly parking rates to rise slightly in August MONTHLY PERMIT RATES Fiscal Year 2006-07

University Remote ............................$9 Proximate Lots..........$28.25 Premium Lots ............$58.75 Universal Access ......$75.25 Reserved Spaces/ Garages ................$90.50

Medical Center DUMC Garages................$49 Gated Lots ................$32.75 Remote Lots................$6.35

Other Hourly Parking (DUMC garages) ............$1 Hourly Parking, all other..$2 Special Event....................$5 Daily Vendor ....................$6 Daily Visitor Permit (hourly spaces, not DUMC) ..........................$7 DUMC Departmental (10) Coupon Book ......$60

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INCREASE IS BETWEEN 20 CENTS AND $2.25 PER MONTH arking rates for 2006-2007 will increase slightly to help cover rising operating costs associated with fuel for transit buses and parking lot maintenance.

Rates for non-reserved spaces in decks and surface lots will rise between 20 cents and $2.25 per month, depending on location.

“We worked to keep increases to a minimum,” said Cathy Reeve, director of Parking & Transportation Services. “The majority of faculty and staff at Duke will see their monthly parking rates only go up 20 cents or 30 cents per month. As the university grows, demand for parking continues to increase, and so do Duke’s operating costs.”

Rates for Duke students, visitors and vendors also will see modest increases for the coming year.

What will remain the same is the ease of the permit renewal process for Duke employees. Notices will be sent by e-mail to current permit holders to inform them of any changes in parking rates for 2006-2007.

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Here are some helpful hints:

• If you have a 2007 permit, you don’t need to do anything until next summer.

• If you have a 2006 permit and pay for it through payroll deduction, you also do not need to do anything.

Your 2007 permit will be mailed to either your home or work address – whatever address Parking &

Transportation Services has on file.

(If you have moved since last summer, please update your address.)

• If you have a 2006 permit and do not pay through payroll deduction, you can renew online at <parking.duke.edu> between June 12 and Aug. 4. If you select to pay online, the fee is deducted from your pay.

• You can visit the Parking & Transportation Services office on Coal Pile Drive to renew or pick up any paperwork. The office accepts cash, personal checks, VISA and MASTERCARD. • All new permits must be displayed starting Aug. 16.

Reeve suggested one way to help beat the increasing cost of gas and parking is to take advantage of alternative transportation options such as carpooling or vanpooling.

Duke offers incentives to employees who select alternative transportation options.

Employees who carpool receive a reduced monthly parking rate and 24 free daily parking passes. Vanpool participants also each receive 24 free daily passes to park their personal cars on campus on occasion; that’s twice as many daily passes as last year.

— By Leanora Minai Editor, Working@Duke

LIVE FOR LIFE fitness challenge draws 2,200 participants DUKE EMPLOYEES LOG MORE THAN 3 MILLION EXERCISE MINUTES ris Moyle did not want to reach her health goals through dieting alone. So, on Jan. 9, she enrolled in “Duke On The Move,” the university-wide million minute exercise challenge.

Over the next three months, she logged 5,080 minutes of exercise – everything from racquetball to brisk walks during lunch.

Moyle lost 46 pounds.

“We already have the tools to get fit,” said Moyle, an assistant in Duke’s Institute of Statistics and Decision Sciences. “We just don’t apply them if we aren’t reinforcing them. Duke on the Move was reinforcement to make the time to go the extra mile.”

Moyle was not alone. During the three-month challenge, which ended in March. 2,187 Duke faculty and staff exercised for a total of 3.1-million minutes, exceeding the initial program goal of 1 million minutes.

At the start of each year when most people are enthusiastic about resolutions, LIVE FOR LIFE, Duke’s employee wellness program, launches a health awareness campaign.

LIVE FOR LIFE offered Duke On The Move to assist faculty and staff with weight and fitness goals. Within the first month of the program, employees reached 1 million minutes, and the challenge was increased to 3 million minutes.

"The Million Minute Challenge successfully helped motivate Duke faculty and staff to increase their weekly exercise and make healthy lifestyle changes,” said Kerry Thornton, a LIVE FOR LIFE fitness specialist.

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LIVE FOR LIFE organized walks during lunch and encouraged participants to increase everyday activities – a faster pace when walking from the parking lot to work and using stairs. Collectively, participants who completed the Duke On The Move survey reported losing 505 pounds.

Common health risk factors among Duke employees are stress, high body mass index (a ratio of weight to height) and high blood pressure. Exercise helps reduce the risks, and as recommended by the U.S Department of Agriculture, adults who want to maintain or lose weight should do 60 to 90 minutes of moderate-to-vigorous activity most days of the week.

In addition to personal rewards, LIVE FOR LIFE offered incentives for exercise during Duke On The Move.

When Moyle logged at least 2,000 minutes, she received 100 LIVE FOR LIFE dollars to spend in the LIVE FOR LIFE store.

Exercise has always been a part of Moyle’s life. Now in her 50s, it’s all the more important to her that she remains fit.

Moyle exercised at least once a day during the program.

She played racquetball for an hour several times a week and walked during lunch.

“You really have to schedule the time for exercise,” said Moyle, “otherwise, time slips away and you end up not doing that day’s exercise.”

Kris Moyle, an assistant in Duke’s Institute of Statistics and Decision Sciences, participated in Duke On The Move. She climbs the steps at Wallace Wade Stadium during a recent workout.

Duke On The Move Outcomes 3.1 million Number of exercise minutes 2,187 Number of participants 505 pounds Pounds lost by participants who completed the program survey 30 percent Participants exercising more than before

— By Nancy E. Oates Working@Duke correspondent

18 percent Participants experiencing less work-related stress

e mployee spotlight “I THINK ART 24-7,” SAID DUKE ELECTRICIAN JIMMIE BANKS immie Banks’ reputation as an artist is spreading.

The senior electrician in the Facilities Management Department began drawing in the third grade. By sixth grade, he was painting portraits of friends and family.

As an adult, Banks has had exhibits at the Mary Lou Williams Center, Duke Hospital and Cup A Joe’s cafe in Raleigh; he’s won awards at the state fair and Duke’s employee art show; and the book, Domestic Violence: Both Sides of the Coin, features one of his drawings on the cover.

“It’s relaxing, and I just get so much pleasure out of it,” Banks said about painting. “I get pleasure out of people seeing the work and the joy in their eyes and the expression on their face.”

Standing on Duke’s campus at the Springternational festival in April, Banks is quick to crack a wide smile as he passes out a color copy of a painting garnished with a miniature self-portrait; the cover of his self-published book; and a Web address with his work.

“I’ve done so many portraits, a lot of times people come back for more, or somebody else will see it and say, ‘I got to get a portrait,’ ” said Banks, who has worked at Duke for seven years.

In addition to doing commission portraits, Banks selects favorite public figures to paint from photographs and then sends his subjects the results.

Oprah Winfrey liked her unsolicited portrait so much she flashed it on her show. Paintings of Evander Holyfield,

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Anita Baker and Michael Jackson are awaiting addresses for delivery. Former Duke president Nannerl O. Keohane thanked Banks for her black and white portrait.

Duke president Richard H. Brodhead is another potential subject -- “If I do get the opportunity, it would be my pleasure to do it,” Banks said.

Inspired by painters ranging from Norman Rockwell to Leonardo da Vinci to Simmie Knox, Banks paints more than individual people. Using colored pencil, pastels, oil paints and acrylics, he renders biblical scenes, luxurious living rooms, the Star Trek cast and more.

“The ideas just come in my head because I think art 24-7,” he said. “It’s just second nature.”

Working full-time at Duke, Banks stays busy on weekdays checking generators and emergency lighting throughout campus. On weekends, he works at a retirement home near his home in Raleigh. Banks, 45, is also a father, husband and cooking enthusiast, which means he’s not left with lots of time to stare at a blank canvas.

“I typically paint fast,” he said, “unless I have a vacation day.”

— By James Todd Writer, Office of News & Communications

Jimmie Banks

See Jimmie Banks’ art Jimmie Banks’ work is on display in June at the Southwest branch of the Durham Public Library, 3605 Shannon Rd. The show will be dedicated to his mother, who passed away in May. Banks will discuss his paintings at a reception at the library at 2 p.m. June 24.

The book, Jimmie’s Artwork, is available at Lilly Library and through Amazon.com. Images of his paintings are online at <www.yessy.com/jimmieart>

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Duke’s economic impact on Durham is $3.2 billion per year MORE THAN HALF OF DUKE EMPLOYEES ARE DURHAM COUNTY RESIDENTS

ECONOMIC IMPACT HIGHLIGHTS 2004-2005 :: Duke bought $263 million

in local goods and services last year in Durham County.

:: Duke is the area’s largest

private employer and third largest private employer in North Carolina.

:: More than half

of Duke employees (19,022 of 37,026) live in Durham County.

:: Duke purchases from

women and minorityowned businesses totaled $33.8 million. The percentage of business with women- and minority– owned firms quadrupled since 1997.

:: Duke leased 27 percent of

the office space in Durham, generating an estimated $1.5 million in property taxes to Durham.

recent study estimating Duke’s annual economic impact on Durham and Durham County at $3.2 billion a year comes as no surprise to Sandi Moura, vice-president of Universal Printing, a small Durham-based company.

Moura knows first hand how doing business with Duke, the state’s third largest private employer, can help local businesses. Her company employs about 50 people, most of whom live in Durham. Just last fall, they signed a contract to provide an online stationery/business card ordering system for Duke employees.

“We’ve been able to hire some new people,” said Moura, whose company was among the 829 different Durham vendors from which Duke purchased at least $10,000 worth of goods and services – more than double the number in 2003.

The study, which used government figures and other data and models to estimate Duke’s impact on Durham in 2004-2005, was conducted by Duke’s Office of Public Affairs, with help from The Greater Durham Chamber of Commerce and the Durham Convention and Visitors Bureau. It was the fourth of its kind.

It found that local spending by the university, students and visitors during the 2004-05 fiscal year amounted to $1.6 billion. The impact of that spending, however, is at least twice that amount, or about $3.2 billion, because economists say each dollar is spent at least once more before it leaves the local economy. For example, each

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dollar in salary paid to an employee is spent by that employee and again by the first recipient of that employee’s dollar.

“I think everyone in Durham is generally aware of Duke’s role as Durham’s largest and most visible educational and cultural institution, but this study helps demonstrate the very significant financial dimensions of Duke’s role,” said Durham Mayor William Bell. “While the relationship between Durham and Duke goes far beyond dollars and cents, measuring that aspect of the relationship is a good step toward understanding and appreciating how important the university and the city are to each other.”

— By Susan Kauffman Director of Special Projects Office of Public Affairs & Government Relations

FOR A COPY OF THE REPORT, VISIT http://dukenews.duke.edu/2006/04/economic_impact.html

A view of Duke and Durham.

Duke Staff Handbook — your guide to working at Duke fter After nearly 34 years in Duke Human Resources, Stella Jones has seen and heard just about everything — including a Duke department that tried to initiate a transfer of a University of North Carolina employee to Duke.

In May, she saw the return of something she hasn’t received in more than two decades – the Duke Staff Handbook. At her desk, Jones has a collection of manuals, handbooks and benefit guides distributed at Duke over the years.

“I think this handbook has distinct advantages over the others,” said Jones, a specialist in the Human Resources Information Center.

“It combines information for both hourlypaid staff and monthly-paid staff, and it references the HR Policy Manual online to give people more information.”

She said the last time a policy manual was distributed, it was sent only to supervisors

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Stella Jones

“

I think this handbook

has distinct advantages over the others.”

— Stella Jones

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and department heads, so employees often came to Human Resources with questions about policies or benefits. In May, the handbook was distributed to the entire Duke workforce of about 25,000. New hires will also receive a copy of the handbook during new employee orientation. The HR Policy Manual, which will offer comprehensive details about policies, procedures and forms, will be posted on the Human Resources Web site on July 1.

“Together, the handbook and online policy manual are complementary resources to support staff and supervisors in developing and sustaining successful working relationships,” said Clint Davidson, vice president for Human Resources. “These resources are intended to help staff become well oriented to what they should expect from Duke as an employer, and in turn what Duke expects from them.”

The handbook includes an Acknowledgement of Receipt form on the back page. This form was revised and sent to department HR representatives following the initial distribution of the handbook to acknowledge two formatting issues that could lead to misunderstanding.

All staff should sign the revised form and return it to their supervisor to confirm they have reviewed and had the opportunity to ask questions or seek clarification about the information in the handbook.

Jones, who has answered hundreds of questions from staff over the years, said the handbook is well worth the time to read, especially areas that generate frequent questions such as benefits and workplace expectations, and even the glossary that defines common terms.

“From what I’ve seen in the handbook, I think it would really help employees to read it,” she said. “I’m the type of person that if you ask me to sign something, then I’m going to read it first.”

New policies or policy changes will be updated in the online HR Policy Manual twice a year. These updates will also be communicated in future issues of Working@Duke.

For more information, visit the Human Resources Web site at <www.hr.duke.edu/policies> or call (919) 684-5600.

— By Paul Grantham Director, Office of Communication Services

Q&A EXECUTIVE

TRACY FUTHEY : : Vice President for Information Technology and Chief Information Officer

What services does the Office of Information Technology (OIT) provide?

OIT provides a baseline of core services that enable us to take advantage of certain economies of scale that you get from providing consistent things to everyone. Just to name a few, these include network and telephone systems, core computing systems, and a common help desk as well as computer labs, e-mail systems and various others. We also collaborate with individual academic and administrative units to ensure their specific goals can be accommodated.

How does OIT collaborate with other units?

While OIT is the largest single provider of technology support to campus, it represents less than 30 percent of the IT staff on campus. The distributed environment makes it critical for individuals from OIT to work with IT groups in different schools or departments to provide targeted support for specific systems or technology. The point of these partnerships is to get the right balance and tradeoff of activities.

What are the broader implications for the Duke Digital Initiative and the experiment with iPods?

We approached the iPod project for first-year students as an experiment in the true spirit of intellectual inquiry.

We didn’t necessarily know what the outcome would be.

Each year we’ve evaluated the uses and made changes to the program. That’s the definition of how you want to approach these things – you need to have an idea of what you’re looking for but be flexible enough to modify your approach because the technology world changes so fast.

The impact of the Duke Digital Initiative has been far reaching. I have many more people from around the world who want to spend an afternoon or a day talking about this effort than I have afternoons or days to provide. What was so unique or captivating to the rest of the world about what we did was the fact that we didn’t say we’re going to use this technology for specific areas of learning. We said it’s an experiment; we’re going to use the campus as a laboratory to see who steps forward to find innovative uses of technology in the classroom.

to work with the faculty to help support them in inter-disciplinary programs. Technology is impacting not only every day life but research and scholarships in ways that people who didn’t rely on technology now find absolutely critical. In the coming years, we need to be sure that those functions and those people have the technology they need to support interdisciplinary efforts. I also think that the trends toward mobility and network services are going to continue and will have a big impact on what we do. The traditional classroom will continue to exist, but I also think we will find a lot more spontaneous learning by students in non-traditional locations.

What does it mean to you personally and professionally to be one of the few women in Duke’s senior administration?

It’s important, especially in a technology role. But it also is something that has changed quite a bit over the years. When I first started attending meetings and conferences with my peers at other universities, it was almost always the case that I was the only woman in the room. These days, while it is not quite balancing out 50/50, there are certainly a lot more female technology leaders in universities. At Duke, I would say we have about as many women as we do men in management roles within OIT. That is an important acknowledgement to women who are in technology or other areas that Duke is a great place for us to work in general. To me, it says that Duke values people’s contribution at all levels of the organization and in all types of roles, and it values those contributions for skills people bring independent of other factors.

What are other innovative technology uses here at Duke?

The Froshlife iMovie project is a great example that started out as inkling of an idea by a staff member within OIT who had heard about a similar kind of project at another university. That was about three years ago, and each year the students get more engaged, and the submissions get more sophisticated. I think it’s a great project because it does two things – it helps students get exposure to technology in a way that is more of a co-curricular activity and it gives them a chance to engage in an active project that brings them together as a community within their residence halls.

How do you see technology at Duke changing five, 10 years down the road?

One of the important things I see changing as we expand from the foundation of the network and the core administrative systems is more consistent exposure to the academic and research units. I see a lot more opportunities

FUTHEY PROFILE Duties: Spearheads computing and network technology initiatives that support the university's academic and research missions.

Joined Duke: February 2002.

Education: Bachelor of science in mathematics with a computer science concentration, Carnegie Mellon University; master’s degree in industrial administration, Carnegie Mellon.

Past Experience: Vice provost and chief information officer at Carnegie Mellon.

Hobbies: “Ask anybody at my house and the answer you’d probably get is, ‘Check e-mail,’

but I certainly wouldn’t call it a hobby.

Depending on how far away I am and how much time I have, I enjoy anything from golfing to sailing or just hanging out reading a book.”

You Have Mail: “I don’t count the number of e-mail I receive a day; it would be too depressing. I think of e-mails as an endless treadmill, where it doesn’t matter how far you go and how long you stay on it, there’s always more.”

Fun Fact: Became a Pittsburgh Steelers season ticket holder in 2001 after 10 years on the waiting list. But she only used the tickets for one season before coming to Duke in 2002.

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GladyouAsked

Have a Question?

“Why are there no Duke University Federal Credit Union ATMs on campus? I would just like to know why we as employees of Duke University and Health System are not given an ATM from our banking institution.”

Each month, Working@Duke selects a question about working at Duke. We’ll research and print the answer. Send us your questions by email at working@duke.edu; by fax at (919) 681-7926 or by campus mail at Working@Duke, Box 90496, 705 Broad St., Durham,NC27708

We talked with Lee Fogle, chief executive officer of Duke University Federal Credit Union (DUFCU). Three credit union ATMs are currently available on Duke’s campus. Two ATMs are located in the lobbies of the Patient Rapid Transit (PRT), which links Duke Hospital with the Duke Clinic Building. The other credit union ATM is in the DUFCU satellite office beneath Parking Garage II that is adjacent to Duke Hospital.

Discussions are underway to identify a fourth location on West Campus.

“We have 2,500 credit union members who work on or near West Campus, and we want to make it convenient for them to access their accounts,” Fogle said. “In selecting a new location on West Campus, several factors have to be reviewed – including access, security and overall aesthetics with the surrounding area.”

Fogle said a new ATM is being considered near Perkins Library, the Levine Science Research Center, or Research Drive. He said the Bryan Center, where ATMs for other financial institutions are available, is not an option because it is primarily a student center, and the majority of credit union members are faculty and staff.

In addition to the credit union ATMs on campus, there is a credit union ATM at the main DUFCU branch on Morreene Road and one at the DUFCU office on Guess Road.

Credit union ATMs are also planned at Durham Regional Hospital and Duke Health Raleigh Hospital.

ATM at Duke University Federal Credit Union on “One of the Morreene Road. advantages of being a Duke credit union member is that people can also use any of the State Employee’s Credit Union ATMs, called Cash Points, up to 10 times a month without a fee or surcharge,” Fogle said. “There are 11 of these ATMs located throughout Durham.”

Check future issues of Working@Duke for information about a new credit union ATM on West Campus.

FOR MORE INFORMATION ABOUT THE CREDIT UNION, VISIT www.dukefcu.org or call (919) 684-6704.

Pursuing a dream:Workshop helps parents of college-bound teens ohnny Green Sr., a Duke Hospital nursing assistant, shares a dream with many parents who work at Duke. He wants to see his son go to college.

On a recent Saturday, he and his wife, Deborah, attended College Connection, a new workshop for Duke staff. It offers assistance as staff and their children navigate the often complex college application process.

As any parent of a college-bound student knows, applying to college can be an intimidating and complicated process.

How much do test scores matter? What are admissions officers looking for in the essay? And how does financial aid work?

The Green’s son, Johnny Green Jr., is a 16-year-old junior at Durham’s Hillside High School. He wants to apply to a college with a pre-veterinarian track. After attending the Saturday session, his parents felt better prepared to support their son.

“It’s really helped us understand all the questions and decisions that go into the whole process,” said Johnny Green Sr. College Connection was launched last year by Duke senior Marcia Eisenstein, a student in faculty member Tony Brown’s undergraduate leadership class. Initially, it was designed so that community volunteers could provide students at Southern High School with help preparing their college applications. This year, with support from Clint Davidson, vice president for Human Resources, and Barbara Potter, formerly of Undergraduate Admissions, College Connection evolved into a series of workshops for Duke staff and their children.

Angela Jarman, one of this year’s Duke student volunteers and a graduating senior, said she wanted

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Johnny Green Jr. and his parents, Deborah and Johnny Green Sr. in their Durham home. They attended a College Connection worksop in April.

Johnny Green Sr. is a Duke Hospital nursing assistant.

WANT MORE INFORMATION? About College Connection, contact Duke sophomore Nandini Kumar at nandini.kumar@duke.edu or Barbara Potter at barbara.potter@duke.edu.

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to help build bridges between students and staff members, as well as the Duke and Durham communities.

“It’s about helping families explore their options and helping students determine the right school for them,” Jarman said. “We’re here to provide Duke families with help in eliminating the guesswork and confusion that often goes with applying to college.”

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It’s really helped us understand all the questions and decisions

that go into the whole process.”

— Johnny Green Sr.

At the recent Saturday session, one of three this year, Johnny and Deborah Green joined a dozen other families who learned how best to determine which colleges might be a good fit for a prospective student’s interests and personality. They also explored how to use online resources to find an institution’s academic, social and geographic characteristics.

While the Greens have yet to embark on campus tours, Johnny Jr. said he was encouraged to learn through College Connection that he is on track with solid test scores, extracurricular activities, and a challenging senior year course selection.

College Connection will resume this fall with topics such as applying for scholarships and improving the application, among others. All sessions are free.

— By Bridget Booher Assistant Director Hart Leadership Program, Terry Sanford Institute of Public Policy

Keeping The Devils Cool A NEW PLANT PROVIDES CHILLED WATER TO COOL CAMPUS BUILDINGS

Did You Know?

Central Chilled Water Plant #2 22,000 Square feet of building 7 Acres at the plant site 27,147 Linear feet of trench for Duke’s central chilled water system 10.3 miles Distribution pipe for the chilled water system

Chilled Water Plant #2, which was built in eight months, started pumping chilled water to Duke buildings in April.

ave you wondered what was being built on campus at the corner of LaSalle Street and Erwin Road?

That building with the arched roofline is Duke’s new central chilled water plant. It provides the chilled water to cool campus buildings, laboratories and areas of the hospital. And it has some environmentally friendly features, too. When it rains, water rolls off the sloped roof and is funneled to cooling towers for use during the plant’s process to provide the 40 degree water to air-condition buildings.

“This is very much a state of the art plant,” said Darin Smith, project manager for the Facilities Management Department (FMD). “Our goal was to build an efficient system with the necessary room for maintenance and expansion. We can add future chillers and pumps without shutting down the plant.”

Central Chilled Water Plant #2, which was built in eight months, started pumping chilled water to buildings in April. When built-out, the $25-million plant will serve university and hospital buildings, as well as the planned Central Campus. It is an integral part of Duke’s utility master plan and central chilled water system with a cooling capacity equivalent to 35,000 typical window air conditioner units.

At the 22,000 square-foot plant, water is chilled to 40 degrees and pumped through underground pipes as large as 36-inches in diameter to buildings all over campus.

The 40 degree water passes through coils in each building’s air handler. The heat in the building is transferred to the chilled water system plant, and the building air is cooled.

The plant is needed to meet cooling demands for Duke’s existing and future buildings. New buildings connected to the plant include the 33,000-square-foot Global Health Research Building; the 280,000-square-foot French Family Science Center; and the 165,000-square-foot Medical Science Research Building II. For years, Duke buildings have been cooled with individual systems and chillers. Some buildings still have those self-contained systems. When Duke built its first central chilled water plant in 2001 at the corner of Duke University and Towerview roads, existing buildings were added to it. That plant serves most of West Campus, but it has reached capacity.

The new plant is linked to the first plant, and new buildings can now connect directly to the integrated system, eliminating the potential eyesore of a cooling tower attached to a building.

Central chilled water systems are more cost-effective than operating and maintaining individual cooling systems and chillers at buildings. Some chiller systems such as the one at the Phytotron Building are 39 years old.

H

38 Number of buildings connected to the chilled water system Woolpert Inc. Designer Skanska Builder Most interesting archeological find?

Darin Smith, project manager for Duke Facilities Management Department (FMD), stands in the piping gallery of Chilled Water Plant #2. The epoxy-coated floor serves as a water sealant and is painted Duke blue.

Since Duke’s first plant opened, 28 cooling systems have been removed from individual buildings. The estimated energy, maintenance and labor cost savings with the first plant is about $400,000 a year.

“It takes a lot of power to run these older machines,” said Curtis Browning, Duke’s HVAC shop supervisor. In his 23 years of service, Browning and his staff have kept individual building systems running well beyond recommended replacement.

The new plant has generated interest from engineers at other universities. Representatives from Virginia Tech have toured the plant, and Tulane is expected to visit soon.

Education sessions and a tour will be offered in October during the 55th annual Southeastern Regional Association of Physical Plant Administrators (SRAPPA) conference, which is being hosted by Duke Facilities Management in Durham.

“This plant is a model facility,” said Glenn Reynolds, FMD associate director and SRAPPA’s first vice president.

The plant features special materials that offer function – and character. Exposed 42-inch diameter pipes are covered in Duke blue PVC for insulation. An epoxycoated painted floor that serves as a water sealant is Duke blue. And a Blue Devil is part of the tiling in a meeting room floor.

“We take a lot of pride,” Smith said. “It’s Duke. We’re all very proud of this chilled water This is one of three, 3,500 ton plant. This system is going to serve chillers in Plant #2. Each chiller produces a cooling capacity the university for years equivalent to 35,000 typical to come.” window air conditioner units.

— By Leanora Minai Editor, Working@Duke

Old coins and bottles Seen inside: An overhead crane that reads, “…keeping the Devils cool.”

“

This is very much

a state of the art plant.”

— Darin Smith, project manager for the Duke Facilities Management Department (FMD)

7

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dialogue@Duke What one change would you most like to see at Duke?

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I would like to see more interaction with the community. We already have some of that going on with outreach projects and things. But Duke is very meaningful to Durham and the community. I just don’t like to see any rift between Duke and the community.”

“

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I’d like to see a little more teamwork.”

Brenda Harris University housekeeper 4 years with Duke

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I’d like to see more integration between the Medical Center and medical school and the campus part. I’d like to see us cross the lines a little more, in terms of knowing what’s available, knowing who’s there. I’ve worked both places, and it’s a very difficult culture.

We’re all here, but we tend to separate out.”

“

Anne Lacey Coordinator, biology graduate program 30 years with Duke — By Eddy Landreth Working@Duke Correspondent

TRUTH-TELLING CONTINUED FROM PAGE 1

friendships are made. You’re not looking at each other and your differences.

You’re looking together at another issue and how you can both bring your complementary gifts to resolving a situation.

How will we, as a community, move toward resolution?

There are matters about this story that can only be addressed in courts.

But I don’t think I’m the only one who’s come to the conclusion that the courts are not going to resolve this issue. The decision of the jury or the judge is not going to be the last word about this and one already senses that many people – whatever that decision is – are not going to be happy.

So that shows us that law court decisions don’t actually resolve, don’t heal, and don’t solve. These issues have to be addressed in other ways. That’s why I’m a priest. If I really thought the answer lay in the law, I’d be an attorney. I’m in the forgiveness and healing business. But forgiveness and healing require truth-telling and sometimes truth-telling for quite a long time before it’s meaningful to talk about forgiveness and healing, and I think we’re in that period at the moment. We’re in a truth-telling period.

For example, with this campus culture initiative, its early weeks need to be a truth-telling exercise.

What does the campus culture initiative mean for people who work at Duke?

If Duke is striving to be an elite university which everyone from all over the country would want to come to and want their children to come, is Duke equally striving to be an elite employer for which everyone in Durham would want to work for and want every member of their family to work? Do we have the same aspirations as an employer as we do as a

university? If not, why not? It’s not just about the best health care package or benefits. But you’re proud of the institution. It stands for everything you would want to stand for, and it also treasures you, gives you opportunities to take courses, and I think Duke does a lot of these things.

How do we move forward as a campus, as a community, when people are on opposite sides?

We have to find things beyond this - where our common action can help others and can bring about mutual appreciation. But also, we have to give up the idea that somehow the law is going to do this work for us.

The work is about making and maintaining friendships and some of those friendships are good for their own sake. Not because they help our career or because they make us look good in press releases. As anyone who has had a real friendship knows, it’s not for anything.

What have been some encouraging moments during this situation?

What the nation has learned about Duke in the last couple of months is that it’s an institution that takes the rule of law very seriously and that it cares passionately about issues that are deep in American culture and have been unresolved for a long time, but also that it is an institution that isn’t so proud that it isn’t prepared to look closely at itself and ask some pretty searching questions. I’ve learned in ministry that people don’t expect you to have the answers. They expect you to stand up and face the questions.

Times like this take us to the heart of what a university is for. As the president has put very well, he can’t and we can’t create an environment in which bad things don’t happen. From a Christian point of view, life isn’t about bad things not happening. The interesting parts are what you do when bad things do happen.

— By Leanora Minai and Paul Grantham Office of Communication Services

Fo r t h e l a t e s t n e w s a n d i n f o r m a t i o n , v i s i t w w w. d u k e . e d u / t o d a y