November, 2006 Working@Duke

WORKING@DUKE

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COMMUNITY SUPPORTS DUKE

Media coverage of lacrosse allegations has little, if any, negative influence on impressions of Duke.

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EAT SMART, MOVE MORE IN 2007

As part of a Duke fitness and nutrition program, employees and departments can win a makeover.

TALKING WITH CLINT DAVIDSON

A conversation with Duke’s vice president for Human Resources about the importance of preventive health and more.

N E W S YO U C A N U S E : : Vo l u m e 1 , I s s u e 8 : : N o v e m b e r 2 0 0 6

Where Is Duke Headed?

Duke’s strategic plan sets goals for excellence

Lange, along with im Burrucker isn’t a runner, but she’ll lace up her sneakers for a 13.1-mile race to support Duke Law School graduates pursuing President Brodhead careers in public service. and Vice Provost for “I ran my last mile 30 years ago – or so I’d thought,” said Burrucker, Academic Affairs 47, the law school’s director of public interest and pro bono programs John D. Simon, led since 2002. the two-year, campusBurrucker is running in the Thunder Road Marathon in Charlotte on wide effort to develop Dec. 9 to raise money for the law school’s Loan Repayment Assistance “Making a Program (LRAP). The program provides financial support to graduates Difference.” The plan Provost Peter Lange, left, and Vice Provost for Academic Affairs John D. Simon led the effort to develop the new strategic plan. who accept jobs with public interest organizations. outlines strategies to “By choice, my hours are long,” Burrucker said. “We have a lot of pro achieve goals grounded bono projects. I have to be selective when deciding which ones to oversee in Duke’s core themes: interdisciplinarity, knowledge in the service of and which ones to become directly involved in. I enjoy helping the society, diversity, internationalization, affordability and access and the students and our community.” enduring importance of the humanities and interpretative social sciences.

That a program, person or university can make a difference on campus A POSITIVE WORKPLACE and in the world is at the heart of Duke Duke is Durham’s largest employer, and, according to the plan, Duke University’s new strategic plan, “Making a wants to continue to be among the most respected. The plan reaffirms Difference.”

Duke’s close connections with Durham, home for slightly more than half The plan, approved by the Board of of Duke’s employees. It seeks to build upon the success of the DukeTrustees in September, builds on Duke’s Durham Neighborhood Partnership’s collaborative programs with 12 special strengths to chart a bold path, neighborhoods and eight public schools near campus. emphasizing the diversity of the Duke The plan notes Duke’s responsibility to ensure that “working at community and its ties to Durham and the Duke should be a positive experience, with employees treated fairly world. It places high priority on strategies and encouraged to develop to the best of their abilities and talents.” connecting knowledge to real-world challenges “We are deliberate in our efforts to continue to make Duke a great such as global health care, social justice and place to work,” said Executive Vice President Tallman Trask III, a close Kim Burrucker protecting the environment. collaborator in the development of the strategic plan.

“We are fortunate at Duke to be part of a great university, with a Trask said that about half of the university’s annual expense is on unique opportunity to make a difference both at home and around the its people – $1.7 billion of $3.2 billion in 2005. world,” President Richard H. Brodhead said.

“Making a Difference” includes a new Faculty Enhancement Initiative “Making a Difference” guides the university’s priorities for the next to recruit diverse people committed to innovative forms of learning and five to eight years, investing $1.3 billion in student needs, faculty, teaching, and to connecting knowledge to real world issues. programming and facilities. Of “Most of the people who work this, $350 million is slated for a at Duke want something compelling revitalized Central Campus to in their work and in their working include new programming and environment, and this plan provides residential housing. An additional that,” Lange said. “It’s exciting to play a • Invests $1.3 billion over five to eight years in student needs, faculty, $551 million will modernize role in making a great university better, programming and facilities. campus facilities and $248 million and we’re counting on the contributions • States Duke University priorities, goals and themes for enhancing will be invested in academic of every member of the Duke Duke’s excellence while strengthening distinctive qualities. programs. community to help us do that.”

• Focuses on enhancing education of students and extending Duke’s “This is a very ambitious contributions to society. plan,” Provost Peter Lange said.

• Includes key expenditures of $248 million for academic programming; SEE MAKING A DIFFERENCE, PAGE 7 “It aspires to make Duke a really $350 million for Central Campus transformation and $551 million distinctive place that fosters new for facilities modernization. opportunities to shape positive

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THE STRATEGIC PLAN AT A GLANCE

societal change.”

This paper consists of 30% recycled post-consumer fiber.

LOOKING

AHEAD @ DUKE

Newsbriefs Fight the flu with free shots

Duke OIT provides new way to schedule meetings

Through January, Duke faculty and staff can receive flu vaccine shots

Duke community members who want to use their computers to

at the Employee Occupational Health and Wellness clinic and sites

schedule individual or group meetings now have access to a new

across campus. The vaccines

personal calendaring tool, dCal. The tool is provided at no cost by

NOVEMBER 16 : : The Great

are free of charge to Duke

Duke’s Office of Information Technology (OIT).

American Smokeout, LIVE FOR LIFE information tables, 11 a.m. to 1 p.m., Duke North Cafeteria and Duke Clinic Food Court.

faculty and staff with a current

dCal allows users to track individual, group, room and resource

Duke ID. No appointment is

schedules to schedule meetings with other dCal users with the option

necessary. Vaccines are

of sending an e-mail invitation. This can be done at work, home or

available at the EOHW clinic in

remotely by desktop application or the Web interface at

NOVEMBER 18 : : Holiday

the red zone basement of the

http://dcal.duke.edu.

craft sale and open house, free, Sarah P. Duke Gardens. Craft sale is from 10 a.m. to 2 p.m. Open house is 1 p.m. to 4 p.m. with music, treats and a reading by Reynolds Price. A concert by celtic violinist Jamie Laval is at 8 p.m. (Concert tickets are $14.)

Duke South Clinics Building.

The tool is compatible with Palm and Windows Mobile data devices

Hours are 8 a.m. to 4 p.m.

like Treos, Motorola Qs and others and is supported through the OIT

Monday to Friday (except

Help Desk. dCal features include task and contact management and

Wednesday from noon to 2 p.m.). The schedule and locations are

the option to authorize administrative assistants to manage calendars.

available at www.hr.duke.edu/eohw. Information will be updated on the

Duke OIT can help implement dCal, or users can set up their own

Web site as times and locations are added.

accounts. For more information, visit http://dcal.duke.edu or e-mail dCal-questions@duke.edu.

Safety information and crime statistics available from Duke Police

DECEMBER 7 : : University holiday party, 2 p.m. to 4 p.m., Von Canon rooms in the Bryan Center.

security report. The report, which is a requirement for all Title IV

Chemerinsky is Duke’s 2006 University Scholar/Teacher of the Year

institutions under the federal Clery Act, includes crime statistics for

Erwin Chemerinsky, Alston & Bird

the past three years and information about Duke’s campus security

professor of law and political science, has

policies. Some offenses tracked are reported crimes such as sex

been selected by a faculty committee as

Each year, the Duke University Police Department publishes an annual

For more events, check the university’s online calendar at http://calendar.duke.edu

offenses, aggravated assault, arson,

Duke’s 2006 University Scholar/Teacher

burglary, auto theft, murder and

of the Year. At Duke Law School,

manslaughter, robbery and weapon,

Chemerinsky teaches courses in

drug and liquor law violations.

constitutional law, federal courts and

Faculty, staff and students can

federal practice of civil rights and civil liberties. He also teaches

request a printed copy of the

constitutional law to undergraduates in the Department of Political

2006-07 report by calling

Science. He received the award at the university’s Founders’ Day

Duke Police, (919) 684-4602,

celebration Sept. 28. The General Board of Higher Education and

or view it online at

Ministry of the United Methodist Church sponsor the award.

www.duke.edu/web/police (select Clery Report.)

“

I have found a wide level

of acknowledgement that Duke is taking this situation seriously and addressing the key issues .”

—President Richard H. Brodhead

Jesse Longoria, former Duke Student Government president, is interviewed by MSNBC for The Abrams report in March. Longoria graduated in May.

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Duke remains in favorable standing despite media coverage of lacrosse allegations rom mid-spring through summer, media coverage about allegations involving the Duke men’s lacrosse team bombarded the public. In April alone, Duke was featured in nearly 33,000 stories, including nightly coverage on cable news shows and major stories in Newsweek and the New York Times.

But according to research commissioned by Duke’s Office of Public Affairs, the media coverage has had little, if any, negative influence on people’s impressions of Duke. Most alumni and the general public regard Duke favorably and would be likely to recommend the school to others.

Researchers from Penn, Schoen & Berland Associates compiled data from 786 and 831 telephone interviews conducted in late April and mid-June, respectively, to analyze the effects of the controversy on the public’s impressions of Duke.

“Despite an unprecedented amount of media attention, ultimately the lacrosse incident did not have a negative impact on Duke’s reputation and the Duke University response to the situation was widely seen as appropriate,” said Brian Hardwick, vice president for Penn, Schoen & Berland Associates.

The study showed that the public displayed strong approval of Duke through April with 67 percent of people who pay attention to the news rating Duke favorably, with a 5 percent margin of error. By mid-June, that number rebounded to 82 percent, placing Duke on par with universities such as Harvard and Stanford.

Residents of Durham County and Duke alumni rate Duke even higher than does the general public. In April, 97 percent of alumni respondents said they felt either “very favorable” or “somewhat favorable” to the

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university. By June, that favorability among alumni was 98 percent.

Among residents of Durham County, where more than half of Duke’s employees live, 86 percent see Duke favorably and 93 percent said they were Likely to Favorability likely to recommend the Recommend Duke university.

“People have Percentage of Durham County residents who rated Duke high in the poll by Penn, expressed a wide range Schoen, & Berland Associates. of feelings to me,” President Richard H. Brodhead said. “On the whole, I have found a wide level of acknowledgement that Duke is taking this situation seriously and addressing the key issues.”

Brodhead and his leadership also received high marks from alumni with 78 percent reporting that they felt favorable about Brodhead.

“Seeing support like this, you’re certainly encouraged, but on another level, after what happened, I don’t think you can get complacent,” said John Burness, senior vice president for public affairs and government relations.

“You don’t have 75,000 media stories without it having some effect.”

The university is stepping up efforts to communicate the vitality of its student body and major contributions Duke makes to society.

— By Kelly Rohrs Office of Public Affairs & Government Relations

Eat Smart, Move More Win a makeover in ‘07

Eat Smart Move More at

DUKE

DUKE’S EMPLOYEE HEALTH PROGRAM BEGINS NEW INITIATIVE balanced diet and regular exercise should be a lifetime goal – not just a New Year’s resolution that fades away as soon as a fast food craving sets in.

That message is part of a new initiative organized by LIVE FOR LIFE, Duke’s employee health promotion program.

Starting in November, employees can register online for Eat Smart, Move More at Duke, an initiative coordinated with the North Carolina Division of Public Health. The initiative begins Jan.15 for 10 weeks.

During the program, weekly tips on how to start and keep healthy diet and exercise habits will be posted online and sent by e-mail to participants.

“It’s for people at all levels of fitness,” said Jennifer Prish, program coordinator. “You set your own goals, and we’ll provide the support.”

As part of Eat Smart, Move More at Duke, employees and departments can also enter an essay contest to win a fitness and nutrition makeover. The essay – up to 500 word testimonials from employees or departments – must describe why the candidate should win and must be submitted by Dec. 4. One employee and one department will be selected Dec. 11.

The makeover begins Jan. 15 when Eat Smart, Move More at Duke kicks off. During the program, makeover winners will post and track their activities and successes online for others to read.

“We are looking for people who are ready to take some action and make a change,” Prish said. “We want to

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give them the tools they need to be healthy and motivated, so they can keep it up after the 10 weeks.”

LIVE FOR LIFE will offer prizes to makeover winners.

Once a week, the employee winner gets Dinner On Demand, a packaged gourmet meal ready to cook. That winner also receives a weekly fitness and nutrition consultation, as well as a gym membership for 10 weeks.

The department winner receives a monthly cooking demonstration and group presentations from nutritionists and fitness instructors, including Brenna Crowson, personal trainer to Mrs. North Carolina 2006 Staci Wallace.

Department members also get gym passes for the duration of the program.

“They’re getting a team of professionals usually reserved for celebrities,” Prish said.

All participants in Eat Smart, Move More at Duke will be eligible to receive prizes for recording their health goals, weight and exercise online. Employees who finish the 10 week program will receive $100 in LIVE FOR LIFE dollars for use at the LIVE FOR LIFE store.

— By Elizabeth Michalka Writer, Human Resources Communications

We are looking for people who are ready to take some action and make a change.”

“

— Jennifer Prish

LIVE FOR LIFE program coordinator

▲ LIVE FOR LIFE Fitness Specialist Gail Komm assesses Divinity School Assistant Professor Thea Portier-Young’s fitness level. Komm will work with Eat Smart, Move More makeover winners.

Getting Started Register now through Jan. 15 www.hr.duke.edu/eohs/ livelife/ m

Employees without online access may register in person at LIVE FOR LIFE, Room 04290, Red Zone, Duke Clinic.

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GOT QUESTIONS? Call (919) 684-3136.

e mployee spotlight MEET LAUREN UPDYKE, FITNESS AFICIONADO AND ENTREPRENEUR hen LIVE FOR LIFE Fitness Manager Lauren Updyke runs outdoors, she faces the same dilemma – finding a place to store her keys and cell phone.

The POWER POUCH The issue grew increasingly frustrating in 2003 while she trained for her first 26.2-mile marathon. She stuffed the items down her sports bra. But after working up a sweat, her chest was painfully scratched and chaffed.

Updyke asked her mother, Joanne Clobridge, to sew a pocket on the front of her sports bra. It was the solution Updyke had been hoping for. She could store her items in the pocket, without worry.

Updyke began wearing the garment during her jogs, even with clients in LIVE FOR LIFE, Duke’s employee health promotion program. The POWER POUCH caught the attention of fellow fitness enthusiasts, who wanted their own. Over time, their feedback and encouragement helped Updyke design a final product and open her own business, gracie’s gear.

“I would not have done it if I was not at Duke,” said Updyke, who has worked at Duke since 2001. “The support I get has been wonderful … if you don’t have that, you fail.”

As fitness manager for Duke’s employee wellness program, Updyke manages programs like the Duke Run/Walk Club and conducts individual fitness consultations. She had no experience in clothing design,

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marketing or business and relied on friends and colleagues at Duke with that expertise. With their help, she launched her business six months ago, producing three styles of the POWER POUCH. Each includes a three-compartment, zippered pocket.

The POWER POUCH comes up higher on the chest than average sports bras, offering greater coverage and support. The fabric, a polyester, spandex blend is soft and doesn’t cause chaffing; it also includes an anti-microbial finish that eliminates odor. A small loop on the shoulder holds earphone cords.

“She just thought about everything,” said Susan Ficks, Lauren Updyke, left, runs administrative assistant in oncology with a colleague. services. Ficks has been a member of Duke’s Run/Walk Club and was among those who tested the POWER POUCH prototypes.

The average cost for the POWER POUCH is $35.

The tops have been featured in national and international publications. Running Times will feature the POWER POUCH during the holidays.

“For now, my goal is to reach as many women as I can and as fast as I can,” Updyke said. She knows her product can keep women safer and more comfortable – something she hopes will encourage them to exercise independently.

“For many people,” Updyke said, “that one barrier takes them home versus the track.”

— By Elizabeth Michalka Writer, Human Resources Communications

BY THE NUMBERS 2.5 Years to develop POWER POUCH

3 POWER POUCH styles available

6 Months gracie’s gear in business

4 Colors available

10 Investors

20 Newspapers that featured POWER POUCH

1,500 + POWER POUCHES sold

$80,000 Amount raised to start gracie’s gear

WANT MORE INFORMATION? www.graciesgearandtraining.com

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Framing diversity: Films spotlight issues of race

“

Film is an engaging medium .”

uke’s Office for Institutional Equity (OIE) is using the power of film to engage employees in dialogue about issues of diversity and inclusion in the workplace.

The latest film series, “Race – the Power of Illusion,” began in September and ends Nov. 17 with “The House We Live In,” a movie that explores how society’s institutions shape our understanding of race and the opportunities available to different groups.

Employees need not see the first two episodes to attend the last film in this series. The movie will be shown at noon Nov. 17 in the Shaner classroom, 402 Oregon St. Registration is required, and employees are invited to bring their lunch. Discussion follows the film.

“The film series is informative in regards to ▲ Employees gather in September to the historical perspectives watch “Race — the Power of Illusion,” of race in this country – a movie presented by Duke’s Office for Institutional Equity. how it has impacted our interactions and relationships in the workplace; how it impacts us when it comes to decision-making and how rewards, evaluations and opportunities are given,” said Robert Crouch, OIE’s cross cultural relations specialist. “Our hope is everyone will become more aware of how we all are responsible for

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—Robert Crouch OIE Cross Cultural Relations Specialist

quelling the stereotypes and myths that create barriers to our becoming a more equitable, fair and inclusive environment.”

The diversity film series has been offered by OIE for several years to provoke thought and address contemporary issues confronting employees in the workplace. Other films have explored gender, sexual orientation and health disparities, among others. OIE has also used film in other workshops.

For example, during the Rev. Martin Luther King Jr. commemoration, OIE presented “An Unlikely Friendship,” a documentary about a friendship that developed between a Ku Klux Klan leader and an outspoken black female activist.

Also, “Crash” was shown during a department retreat to generate dialogue and raise awareness about behavior.

“Film is an engaging medium,” Crouch said. “It can educate and provide realism and complement other vehicles used to educate, inform and motivate audiences.”

Courtney Mack, a diversity library fellow at Perkins Library, attended the first episode of “Race – the Power of Illusion” on Sept. 27. The episode, “The Difference Between Us,” follows a dozen diverse students examining their own DNA. The students discover that their closest genetic matches are as likely to be with people from other races as their own.

Mack, who started working at Duke in July and serves on the library’s diversity working group, said the film promotes awareness among employees. “These resources help inform and educate them by creating a friendly and professional dialogue and acceptance of diversity.”

PERQS

— By Leanora Minai Editor, Working@Duke

WANT MORE INFORMATION?

Call (919) 684-8222 or visit OIE online at www.duke.edu/web/equity and select “calendar” to register for a workshop.

E M P LOY E E D I S CO U N TS

NOW SHOWING :: Discount Movie Tickets at Phoenix 10

Phoenix Theatres Northgate Mall 1058 West Club Blvd (919) 286-1001 www.phoenixtheatres.com

Buy Tickets On Thursdays, tickets are sold 8 a.m. to 5 p.m. at Staff & Family Programs, 154 Trent Hall on Trent Drive.

On Fridays, tickets are sold 8 a.m. to 1 p.m. and 2 p.m. to 5 p.m. at Medical Center Human Resources, Room 1527 Blue Zone, Duke South Clinics Building.

Only cash is accepted at both locations.

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va Johnson lives within walking distance of the new 10 screen movie theatre at Northgate Mall in Durham.

When Duke announced that the theatre joined the PERQs discount program, Johnson and a co-worker rushed to buy movie tickets.

“I was very excited about the theatre opening in the neighborhood,” said Johnson, public information coordinator for the Center for Documentary Studies at Duke. “I’m a big movie fan and like to go to the theater to have popcorn and the whole experience.”

She bought four tickets, saving up to $2.75 on each ticket. On a recent Friday evening, she walked to the theatre to see “The Black Dahlia” with her partner, Ryan Pinion. They sat in high back, rocking seats of vinyl that felt like leather.

Ava Johnson, who works at the Center for Documentary Studies at Duke, stands outside “It’s really kind of a posh situation, and it rivals the Phoenix Theatres in Durham. She bought four discount tickets through PERQs. Southpoint,” Johnson said. “It’s so wonderful to have something in the neighborhood that can pull a bunch of Duke negotiates reduced rates people together.” and discounts on hundreds of Two types of discount Phoenix movie tickets are available for purchase through products and services as an Staff & Family Programs. They are nonrefundable but valid at any Phoenix theatre in employee benefit. the country.

To learn more about PERQS or Regular Supersaver Tickets are $5.50 each. They cannot be used during the first to join the mailing list for 10 days of a film’s release. They are good for day and evening shows. discount e-mail alerts, visit Premium Supersaver Tickets are $7 each. They are valid for any show, at any time. www.hr.duke.edu/discounts.

— By Leanora Minai Editor, Working@Duke

Q&A EXECUTIVE

H. CLINT DAVIDSON, JR. : : Vice President for Human Resources

What is the role of Human Resources at Duke?

We help build successful relationships across Duke. This process begins with attracting and employing talented individuals and continues through an employee’s years of service at Duke. Most employees’ perception of Human Resources is that we are responsible for determining and providing benefits and pay. That is one of our most important areas of responsibility, but we also provide opportunities for professional development. We support the working relationship between employees and supervisors and assist employees in their effort to balance work and family responsibilities.

What are some major achievements in Human Resources over the past few years?

One of the most significant things we’ve done at Duke is increase the level of employee engagement. Through the introduction of employee assessments, exit surveys and Working@Duke, to name a few, we are doing a better job of asking, listening and responding to our employees’ needs and questions. By engaging faculty and staff in discussions about working at Duke, we have a better understanding of what they expect and can make strategic investments based on greatest needs.

Another accomplishment is in the enormous strides we have made improving the health and productivity of our work force. During the past few years, with growing concern for health care cost increases, Duke has looked for ways to address the underlying issue of improving health and reducing health risks. The introduction of Duke Prospective Health and the ongoing support offered through LIVE FOR LIFE, Duke’s employee health promotion program, are excellent examples of benefits that help address common and costly health problems of our employees. As a result of our focus on encouraging the practice of preventive health, we are seeing positive outcomes in the health of the Duke community. Our modest premium increase for 2007 is the result of the steps many of our employees have taken to embrace a healthier lifestyle.

Why is practicing preventive health an important Duke initiative?

Clint Davidson offers opening remarks to employees during a recent professional development class.

areas at Duke that will exceed the labor market supply. There are positions in research, technology and health care that continue to have a high demand and low supply. To meet the staffing demands and career goals of our staff, we must be committed to growing and developing our own. Supervisors are in the most influential position to help Duke recruit, retain and develop our best people. By encouraging staff to participate in professional development opportunities, managers will have access to a deeper pool of talent with specific knowledge and experience at Duke.

What would surprise people most about Human Resources?

I think people would be astounded by the volume and diversity of service requests we receive. Compared to 10 years ago, the demand and expectation for our services has increased dramatically with the growth of Duke University and the health system. Each month, we receive an average of 8,500 phone calls and 2,400 visits to our Human Resources Information Center and 75,000 hits on the Human Resources Web site.

What makes Duke so profound is, what Duke expects tomorrow is more than what Duke expected yesterday. We accomplished a lot in Human Resources in the past year. We have even more to do in the coming year.

One of the best options to address rising health care costs is to create a healthier work force. Employees can improve their health and better manage their health care costs by practicing preventive health. The cost of Duke's health plans are directly related to the health claims of those covered by the plans. If the Duke community remains healthy, or they understand how to better manage existing health problems, our claims are less costly. By practicing preventive health, such as regular visits to a primary care physician and healthy diet and exercise, expensive treatments and procedures can be avoided.

We also know that well-being is a driver of high performance and that health problems can create a significant economic and productivity issue for workplaces. Healthy and productive employees and families offer us a competitive DAVIDSON PROFILE advantage, and they are critical to our continued success.

We want to provide programs and services that help Duties: Oversees the corporate human employees understand their individual health risks and resources services that support Duke’s mission support them in making necessary changes to maintain or of research, patient care and education. improve their quality of life. As we look to the future, we Joined Duke: May 1997. are going to continue to press the envelope and look for new ways to strengthen the health and well-being of our Education: Bachelor of business employees. administration/finance with a concentration in What are some challenges facing Human Resources?

Planning for Duke’s staffing needs in the future is a major project we are working on. When we look at our work force demographics and the available outside work force, there are changes and challenges we have to address.

In the coming years, we will see the retirement of the baby boomer generation, which will create a demand in certain

management, University of Oklahoma; master’s degree in business administration in human resources management/finance, Vanderbilt University.

Past Experience: Vice president of Human Resources at University of Pennsylvania; Associate vice chancellor for Human Resource

Services and Purchasing at Vanderbilt University; Director of Human Resources at University of Rochester, Strong Memorial Hospital.

Hobbies: Golf, watching football and running marathons with his oldest daughter.

Seen In His Office: Photographs of his family.

“When I leave home to come to work, I don’t leave my family at home. I have their photos to look at throughout the day and am reminded of the importance of keeping my work life and home life balanced.”

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Understanding your relationship with money DUKE CREDIT UNION OFFERS FREE FINANCIAL SEMINARS eff Dowd, associate chief operating officer for the Duke University Federal Credit Union, has some spending advice.

Before opening your wallet, ask, “Will I really use this product? Are there underlying motives for buying it?”

Dowd, who leads the free credit union seminar, “Psychology of Spending,” is helping Duke employees understand their relationship with money.

The next sessions are Nov. 14 and Dec. 19.

During the September session, Dowd told participants to control the urge to splurge and explained that knowing what money means generates more control over buying and saving.

What is money? he asked.

Freedom?

Jeff Dowd Power? Security? Love?

“How you perceive and use money is influenced by your personality type,” Dowd said.

Dowd distributed a quiz that helped participants recognize whether they view wealth as affording them freedom, power, security, love or some combination. Participants explained how they spend money – on shoes, clothes, toys for all ages. Dining out topped the list. Dowd said that even “good” spenders are vulnerable to buying unnecessary items

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Have a Question?

just because they have a coupon or because the items are on sale.

“Wal-Mart is doing away with layaway, because customers aren’t using it,” he said. “What are they doing? Buying with a credit card and paying interest.”

Studies show that 40 percent of Americans spend more money than they earn, Dowd said.

Advertising, easy credit and experiential shopping – the mall is an enjoyable place to meet friends, for instance – encourage people to spend.

Dowd suggested questions people should ask themselves before they buy to make them more conscious of spending. He offered tips on getting the most from a paycheck and reminded participants that spending habits can affect credit ratings.

“Your credit rating affects you in everything from applying for a job to opening an account; it determines the interest rate on your mortgage,” Dowd said.

Glenna Klein, a social work intern in Duke’s neonatal intensive care unit, was drawn to the seminar by its title. She particularly enjoyed learning about her spending style. Relatively new to Durham, she also appreciated the opportunity to network with others outside of her department at Duke.

“The seminars are a way to meet people and take advantage of some of these incredible workshops,” Klein said. “The calendar is full of many classes that I’m looking forward to taking.”

— By Nancy E. Oates Working@Duke Correspondent

Ask Before Opening Your Wallet : : What would happen if I didn’t get it? : : Will I really use this product? : : Are there motives for buying it? : : Do I own anything that provides the same use? : : Did I feel a need for it before I saw it in the mall? : : Did the sales clerk influence my desire for it? : : What will I have to give up to afford it?

Control The Urge To Splurge : : Make a budget. Stick to it. : : Avoid hot spots. Just say no to the mall. : : Use layaway. Think before you buy. : : Write a shopping list. : : Shop economically at discount stores. : : Count your money. Know how much you earn and spend. : : Phone a friend. Before you splurge, purge the urge.

Interested in a free seminar?

Visit the DUFCU Web site at www.dukefcu.duke.edu and select “Seminar Sign Up,” or call (919) 684-6704 Ext. 365

GladyouAsked

Each month, Working@Duke selects a question about working at Duke.

We’ll research and print the answer.

Send us your questions by email at working@duke.edu; by fax at (919) 681-7926 or by campus mail at Working@Duke, Box 90496, 705 Broad St., Durham,NC27708

Don’t Pass On PAS g No referral necessary to receive PAS services.

g For an appointment, call PAS from 8 a.m. to 5 p.m.

Monday through Friday at (919) 416-1727.

g PAS is on the seventh floor of the Wachovia Plaza, 2200 W. Main St., Suite 700.

Free parking is available.

The Duke shuttle bus is available from Duke North, Duke South, and Hock Plaza.

TO LEARN MORE ABOUT PAS, visit www.hr.duke.edu/eohs/pas

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“

I’d like to use Duke’s Personal Assistance Service for a personal problem I’m having, but do I have to pay for it, and how many sessions can I get for free through the program before I have to pay?

”

Duke’s Personal Assistance Service (PAS) provides confidential assessments, short-term counseling and referrals for personal, work and family problems free of charge to all Duke employees and their immediate family members, including spouses, same-sex partners and dependents. Some common problems are depression, stress, marital and relationship issues, family problems, work concerns, substance abuse and time and financial management.

We talked with PAS Director Andy Silberman who explained that employees are eligible for short-term counseling that includes six, one hour sessions with a licensed psychologist or clinical social worker, some with more than 15 years of experience. PAS counselors will listen to an employee’s concerns, talk with him or her about them and understand his or her goals, and then work to determine a plan of action.

The six sessions are not counted annually, but per problem. For example, if an employee visits PAS six times for depression, and a different problem occurs within the same year, the employee can return to PAS for another six sessions for that issue.

“If what we provide at PAS is not sufficient or if it’s not what you’re looking for, we can help identify other resources,” Silberman said.

If an employee and PAS counselor determine that additional assistance outside of PAS could be beneficial, referrals will be suggested. If a referral is made outside of PAS, the counselors will work with employees to obtain qualified, affordable services. Some of these Andy Silberman of services may be covered Personal Assistance Service in part by health care insurance.

Silberman estimated that only about one in four clients are referred to other providers or resources. “So the majority of clients have their needs met here,” he said.

Duke employees cannot request to remain clients of PAS for additional services beyond the six sessions per problem by paying for sessions. Paid services are not available at PAS. More than 16,000 employees and their family members have been assisted by PAS since the program began in 1984, and PAS gains about 1,000 new clients a year.

“We are available for people over the course of their work life here at Duke,” Silberman said. “It can be difficult to pick up the phone to make an appointment, so we try to make it as comfortable as possible. We’re here to help … most everybody experiences problems in life at some time.”

MAKING A DIFFERENCE continued from page 1 LEAD AND INNOVATE

Employees such as Reference Librarian Joline Ezzell will play a part in helping Duke successfully implement part of the plan.

Duke wants to lead and innovate in creating, managing and delivering scholarly resources for teaching and research. This will require Duke’s libraries and information technology services to provide convenient and efficient access to information and support for innovation. The plan includes developing a new Central Campus library that supports the study of visual culture.

Ezzell joined Duke as a serials specialist in 1968, just before Perkins Library opened its doors. She worked out of what is now the Breedlove Room. Over the years, she has helped scores of faculty and students navigate library resources that have transformed from hand-marked card catalogues and thick research volumes to comprehensive electronic databases searchable at the click of a mouse.

“

It’s exciting to play a role in making a

great university better, and we’re counting on the contributions of every member of the Duke community to help us do that.”

— Provost Peter Lange

For at least two hours a day, Ezzell answers questions at the reference desk in Perkins.

“There are so many more resources that I have to understand and be familiar with to help our students find what they need,” Ezzell said. “But I really enjoy the challenge – especially since I get to learn alongside faculty and students about all of the interesting research they are doing, but I never have to write a paper.”

Among the strategic plan’s priorities is investment in emerging technologies that improves collaborative learning and creates new opportunities to connect knowledge in the service of society.

Jess Mitchell is a special projects manager for the Duke Digital Initiative (DDI), a program supported by the Center for Instructional Technology and the Office of Institutional Technology (OIT) which built on its success two years ago in distributing iPods to first-year students as a way to spur classroom innovations.

Mitchell moves between schools and departments across campus, working behind the scenes with information technologists to ensure new technology initiatives are fully operational before they are turned over to their owners for more widespread implementation. Duke is involved in programs piloting the use of iPods and iTunesU to stimulate creative use of digital technology in class and campus life.

“It’s exciting to be among the handful of universities in the world working closely with companies like Apple to develop emerging technologies,” Mitchell said.

The Duke Digitial Initiative is about increasing options for more interactive teaching and learning, she said.

It also generates multiple opportunities for collaboration within departments and across disciplines at Duke and across the state, country and around the world, Mitchell said.

“Our investment in new arts facilities will attract world-class performers to Duke as it strengthens our ties on and off campus,” he said.

“We want people in the Durham and area communities to want to come to Duke to experience the arts, and new facilities will help make that happen.”

Jack Burgess, assistant director of maintenance services in Duke’s Facilities Management Department (FMD), will play an important role in the revitalization of Central Campus.

Burgess, who joined Duke in 1974 and moved to FMD in 1989, leads a team of slightly more than 100 staff responsible for maintaining all of the university’s buildings. He said he feels fortunate to be at Duke during this exciting time.

Jack Burgess, assistant director of maintenance services in the Facilities Management Department.

“The environment is consistently challenging, fast paced and growing,” he said. “I have had a number of different assignments and responsibilities over the years. This has offered a chance to continually be challenged and learn new things.”

: : Strengthen Duke’s engagement in real world issues through interdisciplinary programs. : : Nurture a passion among undergraduates for learning and making a difference in the world.

: : Transform the arts at Duke through enhanced programming, curricular opportunities and cross-disciplinary research. This includes a revitalized Central Campus with a new arts center. : : Lead and innovate in creating, managing and delivering scholarly resources for teaching and research.

— By Diana Nelson Working@Duke Correspondent

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▼

John Brown, left, director of the Duke Jazz Program, conducts visiting artist Lou Donaldson, center, and the Duke Jazz Ensemble.

: : Create a new Faculty Enhancement Initiative that commits $100 million over the next five to eight years to hire, retain and support outstanding faculty at all levels.

: : Attract the best graduate and professional students through stronger graduate programs and graduate student integration and increased financial support.

MODERNIZING CAMPUS

The new strategic plan also calls for investments in the landscape of all three campuses through modernization and building projects, including the revitalization of Central Campus.

“It is clearly a priority for us,” Trask said. “Revitalizing Central Campus is the most ambitious and most expensive project we’ll pursue under the new plan.”

The plan describes a new Central Campus that will integrate university activities and provide a signature for the arts and academics, along with residential space and a library for the study of visual culture. The university hopes to break ground on Central’s revitalization within the year.

John Brown, assistant professor of the practice of music and director of the Duke Jazz Program, said he is encouraged that Duke has recognized the need for modernized and new arts buildings. Brown conducts the Duke Jazz Ensemble and the Duke Jazz Festival, coaches jazz combos and teaches academic courses.

Strategies for achieving the plan’s goals:

K I NG WOR

▲

The first in a series of town hall forums with employees is Nov. 16. The topic is the new strategic plan.

Read the Strategic Plan at www.provost.duke.edu/stratplan.htm

7

WORKING@ DUKE

HOW TO REACH US Editor: Leanora Minai

dialogue@Duke

(919) 681-4533 leanora.minai@duke.edu

Director: Paul S. Grantham

How do you make a difference at Duke?

(919) 681-4534 paul.grantham@duke.edu

Graphic Design & Layout: Paul Figuerado

Photography: Jon Gardiner, Les Todd and Megan Morr of Duke University Photography and Elizabeth

I make a difference through diversity issues, getting involved in different groups and activities, also through customer service, caring about your customers. I’m involved with the Diversity Working Group for Perkins Library.”

“

Maurice Parker Library Associate 21 years with Duke

Michalka and Leanora Minai.

Support Staff: Mary Carey and William Blackburn.

Working@Duke is published monthly

by Duke’s Office of Communication Services. We welcome your feedback and suggestions for

“

I help physicians who need assistance with studies and X-rays. I contribute to that and help to make their jobs easier, doing small tasks for them.”

Alfreda Sumpter-Gibson Patient Service Associate 27 years with Duke

future story topics.

Please write us at working@duke.edu or

Working@Duke, Box 90496, 705 Broad St., Durham, NC 27708 Call us at (919) 684-4345.

Send faxes to (919) 681-7926.

Getting to know the people, listening to their problems, trying to help them with their problems as they mature from a freshman on up. I enjoy what I do. I transport handicapped students to class, to home and back, to the infirmary, wherever they have to go.”

“

Ray Hamilton Van operator 1 year with Duke — By Eddy Landreth Working@Duke Correspondent

Making A

Difference

Let us know if a department or employee is making a difference at Duke or in the community. Write us at working@duke.edu or call (919) 681-4533.

Duke and Dukies in the news

First demonstration of a working invisibility cloak

Neurobiologist Jarvis Named to “Brilliant 10” Erich Jarvis, Ph.D., an associate professor of neurobiology at Duke University Medical Center, has been named to Popular Science magazine’s Brilliant 10 list of young scientists and researchers to watch. The list appeared in the October 2006 issue.

The scientists listed are extraordinary thinkers who are Erich Jarvis gaining recognition in their fields, according to the magazine. “Brilliant 10 is our way of bringing some of the brightest, most promising minds in science to a mainstream audience,” said Mark Jannot, the magazine’s editor-in-chief. “Their work will change our lives.”

Jarvis, who came to Duke in 1998, uses songbirds to study the neurobiology of vocal communication. His research has yielded insights into the genetics and molecular biology of learned vocal communication.

National grant targets work-home balance for faculty Duke is one of five research universities across the nation to receive an unusual grant supporting efforts to improve work-family balance for faculty members. The Alfred P. Sloan Awards for Faculty Career Flexibility include $250,000 to promote work-family issues.

Nancy Allen, vice provost for faculty diversity and faculty development at Duke, said the award would go toward development of a Web site outlining resources and family policies for faculty and development of a brochure about programs for faculty members, among other initiatives.

The university was recognized for plans to establish a Flexible Work Arrangements Policy, A Pre-Retirement Planning/Post-Retirement Work Program and A Dual Career Recruitment/Retention Program.

D U K E T O D AY

A team led by Duke’s Pratt School of Engineering scientists has demonstrated the first working “invisibility cloak.” The cloak deflects microwave beams so they flow around a “hidden” object inside with little distortion, making it appear almost as if nothing were there at all. Cloaks that render objects essentially invisible to microwaves could have a variety of wireless communications or radar applications, according to the researchers.

The team reported its findings in October in Science Express, the advance online publication of the journal Science. The research was funded by the Intelligence Community Postdoctoral Fellowship Program.

Watch a video and learn more at http://dukenews.duke.edu/2006/10/cloakdemo.html.

School of Medicine No. 5 in federal research dollars Duke University School of Medicine ranked fifth among the nation’s medical schools for National Institutes of Health (NIH) funding in fiscal year 2005, according to the federal agency’s latest figures.

The medical school received 684 NIH awards, for a total of $349.8 million. This marks a 14.8 percent increase over the $304.7 million it received in fiscal year 2004, the largest percentage increase of the top 20 medical schools.

NIH is the steward of medical and behavioral research for the nation.

Research grants accounted for 590 of the awards in 2005, with the remainder going toward training grants, fellowships, research and development contracts, and other awards.

U.S .News & World Report uses total NIH funding, as well as number of research grants per faculty member, in Duke Medical Center determining its annual list of top medical schools.

For the latest news and information, visit www.duke.edu/today