2027 PROFESSIONAL DEVELOPMENT PLANNING
FIND YOUR LEARNING
Not sure where to start? Choose the goal that best matches your development needs, then look for those courses in the 2027 Professional Development Schedule. I’M STEPPING INTO SUPERVISION
Build the skills and knowledge needed to move into and succeed in a supervisory role.
• • • •
Moving from Peer to Supervisor Keys to Supervisory Success Guide to Managing at Duke (University) Guide to Managing at Duke (DUHS)
CERTIFICATE PROGRAM Supervisory Certificate of Excellence
I WANT TO STRENGTHEN MY LEADERSHIP
Develop your leadership approach, coaching skills, and ability to lead effectively.
• • • • • • • •
SLII® Self Leadership Dimensions of Management Managing from the Middle Transformational Leadership Leader as Coach Fundamentals of Coaching Emotionally Effective Leader
CERTIFICATE PROGRAM Management and Leadership Certificate of Excellence
I WANT TO BUILD A SPECIFIC PROFESSIONAL SKILL
Explore focused skill-building opportunities offered during the year.
• Project Management: Applied Essentials • Notary Public CERTIFICATE PROGRAM HR Strategic Business Partner Program
I’M PURSUING A PROFESSIONAL CREDENTIAL
Prepare for SHRM certification through the schedule inperson prep series.
• SHRM Certification Prep
I WANT TO COMMUNICATE & COLLABORATE BETTER
Strengthen communication, dialogue, feedback, accountability and relationship skills.
• • • • • • • •
Communicating with Diplomacy & Tact I Communicating with Diplomacy & Tact II Personality & Effective Communication Navigating Challenging Personalities Crucial Conversations® Conflict Resolution Feedback Fundamentals Raising Accountability when Managing a Hybrid Team
CERTIFICATE PROGRAM Communication Certificate of Excellence
I WANT TO BUILD MY PERSONAL EFFECTIVENESS
Build self-awareness, resilience, critical thinking, and practical skills for working effectively.
• • • • •
Managing Multiple Priorities Resilience Critical Thinking Skills Valuing Differences Self Leadership
CERTIFICATE PROGRAM Self-Leadership Certificate of Excellence
Course dates, delivery format, and multi-day details appear in the full course schedule.
Hello, Spring 2027! PROFESSIONAL DEVELOPMENT COURSES
Click a course title to register
MONTH
DATE
COURSE TITLE
JANUARY
13 14 21 26*
Managing Multiple Priorities Communicating with Diplomacy & Tact I Moving from Peer to Supervisor Guide to Managing at Duke (for Health System Managers)
FEBRUARY
3* 4 9* 17 18 22* 23 24
SLII® Notary Public Guide to Managing at Duke (for University Managers) Personality & Effective Communication Navigating Challenging Personalities Guide to Managing at Duke PLUS (for Health System Managers) Resilience: Building Skills to Endure Hardship and Prevent Burnout Keys to Supervisory Success
MARCH
3* 11 15 17* 23* 30
Self Leadership Notary Public Raising Accountability while Managing a Hybrid Team Dimensions of Management Crucial Conversations®: For Mastering Dialogue CliftonStrengths®
APRIL
1 7* 8 13* 15 19 21 21* 27 28
Feedback Fundamentals Fundamentals of Coaching Communicating with Diplomacy & Tact I Guide to Managing at Duke (for Health System Managers) Notary Public Moving from Peer to Supervisor Conflict Resolution Project Management: Applied Essentials Managing from the Middle Emotionally Effective Leader
MAY
5 11* 19 25 26
Transformational Leadership
8* 16 17 22 23
Guide to Managing at Duke (for Health System Managers) Keys to Supervisory Success Notary Public Personality & Effective Communication Moving from Peer to Supervisor
JUNE
Guide to Managing at Duke (for University Managers) Managing Multiple Priorities Communicating with Diplomacy & Tact II Leader as Coach
*Indicates a multi-day course
2 | Leadership and Professional Development Opportunities
Hello, Fall 2027! PROFESSIONAL DEVELOPMENT COURSES
Click a course title to register
MONTH
DATE
COURSE TITLE
JULY
19*
Guide to Managing at Duke PLUS (for Health System Managers)
AUGUST
5 10* 18 19* 24* 26 31
Communicating with Diplomacy & Tact I Guide to Managing at Duke (for University Managers) Notary Public Fundamentals of Coaching Emotionally Effective Leader Critical Thinking Skills: Strategies for Improving Conflict Resolution
SEPTEMBER
1 8* 10* 14 15 20 22 23 27 29*
Moving from Peer to Supervisor Crucial Conversations®: For Mastering Dialogue Registration into the cohort will FALL COHORT SHRM Certification Prep Course secure a seat for all 8 modules. Guide to Managing at Duke (for Health System Managers) Notary Public Managing Multiple Priorities Raising Accountability when Managing a Hybrid Team Managing from the Middle Navigating Challenging Personalities SLII®
OCTOBER
5* 7 20 20 26*
Project Management: Applied Essentials Communicating with Diplomacy & Tact I CliftonStrengths® Notary Public Self Leadership
NOVEMBER
3 8 9* 15* 18 30
Valuing Differences Communicating with Diplomacy & Tact II Guide to Managing at Duke (for Health System Managers) Guide to Managing at Duke PLUS (for Health System Managers) Resilience: Building Skills to Endure Hardship and Prevent Burnout Personality & Effective Communication
DECEMBER
2 6 14
Notary Public Leader as Coach Transformational Leadership
*Indicates a multi-day course
3 | Leadership and Professional Development Opportunities
LEARNING & ORGANIZATION DEVELOPMENT
4
L&OD
Certificate Offerings Certificates of Excellence | 1
Certificates
of Excellence L&OD is proud to oversee 1 portable, nationally recognized certificate program as well as offer 4 of it’s own certificate programs. These certificates are the perfect way to thoroughly explore the depth and breadth of a particular subject area. With a focus on leveraging your current experience and understanding, while also providing you with additional insight and perspective, core workshops help you maximize your professional success. When you are ready to apply, search for our Certificates of Excellence in the Learning Management System (LMS) or click one of the registration links below: • • • •
Communication Certificate of Excellence Self-Leadership Certificate of Excellence Management and Leadership Certificate of Excellence Supervisory Certificate of Excellence
5 | Certificates of Exellence
Certificate
Requirements Those seeking a Certificate of Excellence must register via Duke’s Learning Management System (LMS). Multiple certificates may be worked on at the same time, as long as the courses are completed within three years •
All Certificates of Excellence must be completed within three years and L&OD encourages you to take at least two courses per year until the certificate is complete.
•
Courses are instructor-led by an L&OD facilitator either online or virtually. There is no requirement for the number of course hours completed.
•
Managers should be involved in the identification and selection of the certificate their employee is applying for.
NOTE: Certificate classes must be completed within the last three years in order to receive credit. If it has been longer than three years since you took a class, you will need to re-enroll in a new offering of that course. There is always something new to learn!
Certificates of Excellence | 6
1
Communication Certificate of Excellence Learn winning communication skills! Communication skills in the workplace include a mix of verbal and non-verbal abilities. Learn more about the importance of effective communication and how you can improve.
This certificate includes: • Over 18 hrs. of Training • Five L&OD Courses • Conflict Mode Assessment
In this certificate program you will discover a number of compelling methods to bring out your best communication skills and learn how to communicate effectively in difficult situations.
Why Should I Attend?
• Learn how to detect and defuse emotionally charged encounters in the workplace.
• Chart Your Own Progress • Completely Instructor-Led
• CEUs: Up to 1.8* *CEU credits vary based on course selection.
• Explore the impact of verbal and nonverbal communication. • Demonstrate confidence and skill as a problem solver. • Apply techniques to deal with difficult customers.
Certificate Requirements:
#1: Register for the Communication Certificate of Excellence - Click to Register! Required Coursework must be completed within three years of application submission. #2: Register for and Complete Five Required Courses (See next page.) 1. Communicating with Diplomacy & Tact Level 1 2. Communicating with Diplomacy & Tact Level 2 3. Conflict Resolution 4. Navigating Challenging Personalities 5. Personality & Effective Communication
7 | Certificates of Excellence
Chart Your Progress! Communication excellence is essential to the work of any organization’s success. A professional development plan can help you reach a new level of effective communication, both verbal and nonverbal. Create your plan and chart your progress towards obtaining your Communication Certificate of Excellence. All Certificates of Excellence must be completed within three years of application submission and L&OD encourages candidates to take at least two courses per year until the certificate is complete. Courses are instructor-led by an L&OD facilitator either in-person or virtually.
CORE COURSES (REQUIRED) Comm. w/ Diplomacy & Tact 1:
❏ Registered
❏ Completed Date:
Comm. w/ Diplomacy & Tact 2:
❏ Registered
❏ Completed Date:
Conflict Resolution:
❏ Registered
❏ Completed Date:
Nav. Challenging Personalities:
❏ Registered
❏ Completed Date:
Personality & Effective Comm:
❏ Registered
❏ Completed Date:
Certificates of Excellence | 8
2
Self-Leadership Certificate of Excellence Self-Empowerment! We sometimes lose ourselves in the day-to-day, but taking a pause to remember or to discover core strengths is essential to career growth and professional development. This certificate program was designed for leaders at all levels who want to demonstrate stronger leadership capabilities. Self-leadership creates the impetus for partnering with managers or supervisors and to ask for what is needed to become more effective in the workplace!
This certificate includes: • Over 20 hrs. of Training • Six L&OD Courses
Why Should I Attend?
• Learn how to evaluate your own performance level and strategize on how to increase your effectiveness. • Explore the impact of managing all priorities, while raising the quality of work.
• Strength Finders Assessment • Chart Your Own Progress
• Demonstrate confidence and skill as a problem-solver and apply techniques to think critically when making decisions.
• Completely Instructor-Led
• CEUs: Up to 2.2*
• Embrace and value differences in the workplace.
*CEU credits vary based on course selection.
Certificate Requirements:
#1: Register for the Self-Leadership Certificate of Excellence - Click to Register! Required Coursework must be completed within three years of application submission. #2: Register for and Complete Six Required Courses (See next page.) 1. Sit Lead II: Self-Leadership - Growing Your Career & Self Awareness 2. Managing Multiple Priorities 3. Resilience: Skills to Endure Hardship 4. Critical Thinking Skills: Strategies to Improve 5. CliftonStrengths Finder: Discover Your Talents 6. Valuing Differences
9 | Certificates of Excellence
Chart Your Progress! Discover how you can position yourself for success with superior self-development and empowerment skills. Create your plan and chart your progress towards obtaining your Self-Leadership Certificate of Excellence. All Certificates of Excellence must be completed within three years of application submission and L&OD encourages candidates to take at least two courses per year until the certificate is complete. Courses are instructor-led by an L&OD facilitator either in-person or virtually.
CORE COURSES (REQUIRED) Self-Leadership:
❏ Registered ❏ Completed Date:
Managing Multiple Priorities:
❏ Registered ❏ Completed Date:
Resilience: Skills to Endure Hardship:
❏ Registered ❏ Completed Date:
Critical Thinking Skills:
❏ Registered ❏ Completed Date:
CliftonStrenghts Finder:
❏ Registered ❏ Completed Date:
Valuing Differences:
❏ Registered ❏ Completed Date:
Certificates of Excellence | 10
3
Management and Leadership Certificate of Excellence Elevate into a strong leader! Are you a people leader interested in enhancing management skills or an executive looking for effective leadership training? Equip yourself with the tools necessary to assume the right role at the right time and respond effectively.
This certificate includes: • Over 42hrs. of Training
This certificate program is designed for leaders at all levels who want to demonstrate stronger leadership capaibilities.
Why Should I Attend?
• Six L&OD Courses
• Identify best practices for effectively managing employee expectations for performance excellence.
• Emotional Intelligence (EQ-i) Assessment
• Increase understanding and skills for giving feedback and coaching effectively.
• 360 Feedback Assessment
• Develop and commit to a personal leadership philosophy.
• Chart Your Own Progress • Completely Instructor-Led
• CEUs: Up to 4*
• Assess ways to improve emotional intelligence based on results from the Emotinal Intelligence Quotient (EQ-i) assessment.
*CEU credits vary based on course selection.
Certificate Requirements: #1: Register for the Management and Leadership Certificate - Click to Register! Required Coursework must be completed within three years of application submission. #2: Register for and Complete Six Required Courses (See next page.) 1. Transformational Leadership 2. Crucial Conversations: For Mastering Dialogue 3. Emotional Intelligence: The Emotionally Effective Leader 4. Managing from the Middle 5. Dimensions of Management 6. Raising Accountability when Managing a Hybrid Team
11 | Certificates of Excellence
Chart Your Progress! Ready to identify and improve your leadership style? Create your plan and chart your progress towards obtaining your Management and Leadership Certificate of Excellence. All Certificates of Excellence must be completed within three years of application submission and L&OD encourages candidates to take at least two courses per year until the certificate is complete. Courses are instructor-led by an L&OD facilitator either in-person or virtually.
CORE COURSES (REQUIRED) Transformational Leadership:
❏ Registered
❏ Completed Date:
CC: For Mastering Dialogue:
❏ Registered
❏ Completed Date:
Emotional Intelligence:
❏ Registered
❏ Completed Date:
Managing from the Middle:
❏ Registered
❏ Completed Date:
Dimensions of Management:
❏ Registered
❏ Completed Date:
Raising Accountability when Managing a Hybrid Team:
❏ Registered
❏ Completed Date:
Certificates of Excellence | 12
4
Supervisory Certificate of Excellence Get ready to influence and inspire your team! Are you interested in moving into a supervisory role? Do you need to improve your supervisory skills? Supervisors are responsible for making sure other employees are doing their job and performing to the best of their ability. This certificate program cultivates the critical supervisory skills that you will need to develop others, monitor performance and make decisions.
This certificate includes:
Why Should I Attend?
• Practice key managerial communication skills.
• Over 30 hrs. of Training • Six L&OD Courses • Chart Your Own Progress
• Explore the Situation-Behavior-Impact (SBI) model for giving positive and developmental feedback.
• Completely Instructor-Led
• Discover coaching styles and align those styles with employee needs and the situations they are in.
• CEUs: Up to 3.3*
• Identify performance development needs of staff.
*CEU credits vary based on course selection.
Certificate Requirements: #1: Register for the Supervisory Certificate of Excellence - Click to Register! Required Coursework must be completed within three years of application submission. #2: Register for and Complete Six Required Courses (See next page.) 1. Fundamentals of Coaching 2. Keys to Supervisory Success 3. Moving from Peer to Supervisor 4. SLII 5. Leader as Coach 6. Feedback Fundamentals
13 | Certificates of Excellence
Chart Your Progress! If you are planning for career progression into the field of supervisor or are an existing supervisor wishing to strengthen your skills and become more effective at your job, a professional development plan can help. Create your plan and chart your progress towards obtaining your Supervisory Certificate of Excellence. All Certificates of Excellence must be completed within three years of application submission and L&OD encourages candidates to take at least two courses per year until the certificate is complete. Courses are instructor-led by an L&OD facilitator either in-person or virtually.
CORE COURSES (REQUIRED) Fundamentals of Coaching:
❏ Registered
❏ Completed Date:
Keys to Supervisory Success:
❏ Registered
❏ Completed Date:
Moving from Peer to Supervisor:
❏ Registered
❏ Completed Date:
SLII:
❏ Registered ❏ Completed Date:
Leader as Coach:
❏ Registered ❏ Completed Date:
Feedback Fundamentals:
❏ Registered ❏ Completed Date:
Certificates of Excellence | 14
LEARNING & ORGANIZATION DEVELOPMENT
L&OD
Certificate Offerings 12 | Leadership and Professional Development Opportunities