With the year quickly coming to an end, we would like to extend our sincere thanks to our committed staff and valued partners for their ongoing support over the past 12 months.
This quarter has given us the chance to reflect on key highlights across the business, including several product launches, marketing campaigns, key industry events, community inititatives, just to name a few!
Amidst all that is happening across the flooring industry, it has been a privilage to be a part of the ‘Step Up for a Cure’ campaign alongside Floorworld and Pancare.
We also had the opportunity to contribute to Taubmans’ Colour of the Year development, helping shape their 2026 colour palette ready to guide customers through their DIY journey.
To round out 2025, our team has shared their highlights from the year passed and what they look forward to in the year ahead.
From all of us at Dunlop Flooring, we wish you and your loved ones a wonderful Christmas and happy new year!
In This Issue
• Our Recycling Program
• Christmas Delivery Schedule
• Dunlop Flooring 2025 Highlights
• National Highlights
• Springtred Protect
• Our ongoing commitment to Pancare
• Your Point-of-Sale – we’ve got you covered!
• Forestbrook Laminate
• Team Talk: The Year that was & what’s next
• A Very Merry Christmas at Dunlop
• Renu update
• Bona Cleaning Kit offer
Dunlop Flooring
380 Dohertys Road, Truganina VIC 3029
dunlopflooring.com.au
Customer Service
1800 622 293
We’re making a big difference
As a member of Recycle by Dunlop we help to keep thousands of tonnes of foam out of landfill.
Scan the QR Code to find out more
We will be closed for Christmas.
It’s almost that time of the year again where we’ll be taking a break during this festive season!
Our last day of operations will be on the 19th of December, and we will return on the 5th of January. For more information, please contact customer service on 1800 622 293.
Our last day deliveries and recommencements below. State Warehouse
5/01/26
5/01/26
DUNLOP FLOORING 2 02 5 HIGHLIGHTS
Launch of our new Technical Video
We planted 1,000 trees with Renu!
Launch of Comfortcare Underlay
Launch of Heartridge Australian Species Engineered Timber
Launch of Elmfield 2mm Vinyl Collection
Launch of Wonderlay Underlay
National Highlights
Sensitive Choice Breakfast Partner Forum
At Dunlop Flooring, we’re proud to partner with Sensitive Choice to offer allergy-friendly flooring created with your customers’ indoor air quality in mind. Thank you to Sensitive Choice for hosting such a lovely breakfast, where we had the opportunity to connect with other industries featuring Sensitive Choice–approved products as well as exploring different ways of telling our story.
To learn more about our Heartridge Sensitive Choice approved products, visit www.heartridge.com.au/ sustainability/
Celebrating the women of Flooring with the FCIA
The evening brought together passionate professionals from across the industry—people proud of their craft, their collaboration, and the positive impact they make every day.
Promoting women in flooring isn’t just about representation — it’s about strengthening our industry. By creating opportunities, supporting growth, and celebrating achievements, we’re building a more skilled, innovative, and inclusive future for flooring.
Celebrating Excellence: The Carpet Institute of Australia Hall of Fame
Last week, we had the privilege of attending the inaugural CIAL Hall of Fame celebration, an event created to honour the pioneers, innovators, and true legends who have shaped the Australian carpet industry.
The evening paid tribute to individuals whose vision, leadership, and lifelong dedication have made an enduring impact on our sector. These inaugural inductees are genuine industry icons—leaders whose contributions continue to guide the standards, innovation, and integrity we value today.
We look forward to carrying this tradition forward and continuing to celebrate the remarkable people who make our industry exceptional.
Choices Flooring Photoshoot
Our team recently had the opportunity to attend Choices Flooring’s photo and video shoot showcasing our exclusive Comfort Choice Underlay. It was a fantastic day on set, and exciting to see the creative process come together. Our National Marketing and Product Manager even featured in the lifestyle component of the shoot!
A special thank you to the Choices Marketing team for inviting us to be a part of the day.
We are 'United for Hope' - Our ongoing commitment to Pancare
Our partnership with Floorworld played an important role throughout Pancreatic Cancer Awareness Month this November. The campaign began at the Olivia Newton-John Cancer and Wellness Centre, where we heard from leading experts about the challenges surrounding pancreatic cancer treatment. An insightful tour of the research labs offered a closer look at the innovation and scientific progress driving future breakthroughs.
The recent launch of our ComfortCare Underlay, available exclusively through Floorworld, marks a significant step in Dunlop’s commitment to providing sustainable, ongoing support for Pancare. With $5 from every roll sold donated directly to fund vital research and support services for Australians affected by upper GI cancers, this initiative reflects our dedication to making a meaningful difference.
As part of the launch, we were pleased to welcome Pancare CEO Doug Hawkins to our Wetherill Park factory, where our team walked him through the underlay manufacturing process and the purpose behind the product.
Our team also proudly showed their support at 'Unite for Hope', Pancare’s annual charity walk dedicated to raising awareness and funds for those impacted by upper GI cancers. It was inspiring to see the community come together in such a powerful way, and we were honoured to stand alongside so many passionate supporters.
Thanks to the collective efforts of our team, partners, and community, we closed the campaign with an outstanding total of $9,893 raised. Thank you to everyone who contributed—your support truly makes a difference.
Display Stands
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WANT TO WIN A RENO? Dream
Start that home makeover with a supply
Congratulations to Belinda Funnell for being the winner of our DIY Competition! We are thrilled to support the DIY renovation for your 1920’s home, and look forward to seeing the final result of your makeover.
"Our pine floorboards in our 1920’s home are beyond repair. I would love to have Heartridge floors in Birch to create a beautiful classic vibe. Nothing beats Taubmans paints! I’ve done all the outside and am ready to start inside!
We would like to thank everyone who have submitted an entry for this competition. For those who missed out check your inboxes shortly to view your exclusive offer.
Taubmans Colour of the Year Pop-Up Activation
Earlier this year, we had the honour of collaborating with the Taubmans team and design experts to contribute to the development of the Taubmans 2026 Colour Trends palette – Down to Earth! We were thrilled to attend the Pop-Up Activation to see Taubmans bring the full colour palette to live.
If you are interested, be sure to check out the colour palette that reflects nature, connection and comfort. https://www. taubmans.com.au/colour-trends/down-to-earth
AVAILABLE TO ORDER NOW
BACKED BY THE TRUSTED PERFORMANCE OF H2OPRO™
WHY CHOOSE FORESTBROOK LAMINATE?
Inspired by the enduring appeal of natural timber, the Forestbrook laminate flooring collection offers a remarkably authentic wood appearance and texture, bringing a sense of elegance and warmth to any interior space.
The innovative H20PRO™ Technology exceeds decades of laminate engineering with its high-density fiberboard and water-resistant core lock system providing up to 100 hours of moisture protection.
Order your Point-of-sale through Dunlop Flooring Online or contact your account manager today.
Order your Point-of-sale through Dunlop Flooring Online or contact your account manager today.
Team Talk: The Year that Was & What’s Next
“I’ve now been with Dunlop for 12 months, and it’s been a really positive year for me. I’ve enjoyed getting out on the road, meeting our customers across WA, and learning more about our products and the flooring industry from a new angle.
It’s been great to see how strong the Dunlop name is and how much people trust the brand. That makes my job easier, and it makes me proud to represent the company.
I’ve also appreciated the support from the team. Everyone has been willing to help, answer questions, and share their knowledge, which has made the transition smooth. Building new relationships, supporting our retailers, and being part of such a good crew has been a real highlight.
Personally, I’m thankful for my family, my health, and the steady growth this year has brought me. It’s been a busy year, but a rewarding one. I’m looking forward to carrying this momentum into 2026 and continuing to build strong connections and positive results for Dunlop.”
“This year has gone by at the blink of an eye. I am amazed at how much we have achieved over the past year, and I am left in wonder at how we pulled it all off! Professionally the thing I am most proud of is surviving 9 product launches and servicing our customers enquiries and orders with a high level of service.
As the first point of call, we need to have a broad knowledge of our product ranges, availability and internal processes to provide exceptional customer service. I am proud of how the team, and I have always remained positive and focused on the end goal – keeping our customers happy!
In the year ahead, I am most excited about what’s to come. We have an amazing team of dedicated and passionate people, and I am sure our customers will love the innovative ideas we have in the pipeline. One of mine and the team’s strengths is our positive attitude, and I am looking forward to building strong relationships with new customers, while continuing to support our existing retail and commercial customers"
On a personal note, I am most excited about enjoying the ‘little things and cherishing family time and having fun experiences and moments together. Seeing our son grow up confidently, happy and having a strong set of values are the most rewarding and exciting moments that I can’t get enough of seeing!”
"As we look back has come and gone—but its mark. Over the challenges that adaptability, our our undying creativity! hold us back; if anything, stronger, more connected
Now, as we shift help but feel excited. opportunities, fresh plenty of chances be better.
On a personal note, be surrounded by There are moments how different life and going into the cherishing everything
Here’s to a stronger, 2026"
Tony Agnello (WA Sales Representative)
Anne Galura (National Marketing
Emily Smith (Customer Service Representative)
Galura Marketing and Product Manager)
back on 2025, it’s clear that this year gone—but not without leaving the past twelve months, we faced pushed our resilience, our our commitment to growth, and creativity! These obstacles didn’t anything, they shaped us into a connected team.
our focus to 2026, I can’t excited. A new year means new fresh ideas, more campaigns, and chances to keep pushing ourselves to
note, I’m incredibly grateful to by such supportive people. moments when you pause and realize life might look without them— the new year, I want to keep everything and everyone I have.
stronger, brighter, and inspiring
Josh Lanciana (Warehouse Team Leader)
"As we enter another new year, we step into a fresh opportunity to build on everything we have learned and achieved. The warehouse team plays a critical role in meeting customer demand, and every improvement we make whether it be big or small, directly shapes the experience our customers receive. Next year gives us the chance to refine our processes, work smarter, and continue strengthening the teamwork that keeps Dunlop Flooring moving.
Customer expectations are always evolving, and it’s our commitment to stay a step ahead. Whether it’s faster turnaround times, better stock accuracy, or smoother communication across teams, each effort contributes to delivering service that stands out from the rest. Unmatched customer satisfaction isn’t just a goal, it’s a reflection of the pride we take in our work and the consistency we bring to every order, every delivery, and every challenge.
Together, we have the opportunity to make next year one marked by growth, innovation, and continued success for both our team and our customers."
Simon Vasnaik (Operations Manager)
"Next year is shaping up to be an exciting one for our business. We’ll be ensuring our stock and supply capabilities are wellprepared to meet growing demand, while also continuing to streamline our processes across the company to make operations simpler and more efficient.
In addition, IT will be automating the freight accounting process using Power BI, helping improve both speed and accuracy. These initiatives will strengthen our operations and set us up for a successful year ahead.
On a personal note, I’ll be turning “Sweet 60” next year—so it’s officially no more sweets for me!"
A Very Merry Christmas at Dunlop...
To celebrate another great year, the Dunlop crew put on their game faces and hit the greens for a friendly round of lawn bowls! Big thanks to the Richmond Lawn Bowls Club for hosting us—turns out we’ve got some
We've planted 1,700 trees with Renu!
With every roll of Renu Underlay sold, we plant a tree. Thanks to your support, together we’re making a real impact for our planet, one tree at a time.
How do trees help our environment?
• Improves air quality
• Reduces carbon dioxide & fights climate change
• Improves water quality & conserves water
• Provides habitats for wildlife
Learn more about renu and visit our website dunlopunderlay.com.au/carpet-underlay/renu
HOW TO CLAIM:
1. After ordering free samples – find your closest store using our store locator at heartridge.com.au
2. After purchasing your floors at any participating retailer, email your invoice with the unique code provided in the subject line and send to customerservice@dunlopflooring.com.au
3. Receive your new Bona Cleaning Kit delivered straight to your door!
