IMPROVE CUSTOMER EXPERIENCE WITH AUTOMATED CAR PARKING SYSTEMS
We've all experienced the parking space crunch! We've all wasted time and fuel circling buildings and parking lots hunting for the vacant parking spot. There may even have been times when you decided to go shopping to the local mall, found all parking spots occupied, and in frustration, decided to go back home. In today's rapidly growing urban centres, with the exponential rise in car ownership, parking has become a real problem, getting more and more daunting with time. In many cities worldwide, private vehicle usage is being restricted; in others, cars are banned from entering the commercial districts. Parking and the retail experience Traffic congestion and insufficient parking space have become major challenges in many cities around the world. There is research and statistics to show how many hours the average commuter spends trying to find parking space. This definitely impacts prospective customers. They will be in an annoyed mood before they have even entered your store. Retailers are well aware of how one bad experience affects customers. With customers growing more demanding every day, and the burgeoning options available, one negative experience can drive your customer away for good. What's even worse, a dissatisfied customer can affect many others - thanks to the growing use of social media to air one's grievances. It is therefore imperative to ensure that customers have convenient parking spaces when they decide to visit your mall or store. By providing convenient parking, retailers can mitigate the risk of losing customers. In many cases, parking space plays a positive role, persuading customers to choose one mall over the