June 2020

WINDSOR

Volume 18, Issue 6

June 2020 PRESIDENT’S PEN Dear Community Friends, What a slow and busy month at the same time!

As we look forward to opening up slowly and Michele carefully, please read Compton, and follow the directions Board communicated to us by President our Windsor Gardens staff. Things are a little different for us because, thankfully, everyone is being as careful as possible with our population.

On a personal note, some of you may already know that my husband contracted the coronavirus. He was very ill and spent five days in the hospital in the beginning of April. Please do everything possible to protect yourself from this disease. I am happy to report that he has been released from all medical care and is in the process of getting his strength back. As we all know, not everyone is as fortunate. I continue to pray daily for our community’s well being.

The board is moving forward, as much as possible and as quickly as possible, to get our lives back to normal. I look forward to seeing all of you at the pool, in classes, at the restaurant, on the golf course and on the sidewalks of our town as soon as we can do so safely. Our new staff members have brought renewed energy, and I think you will like the results! But, patience is still the operative word.

Thank you for being the considerate community that you have always been.

Michele

In This Issue Letters....................................... pgs 3, 6 and 7 Board in Motion.........................................pg 4 COVID-19 Notices & Updates......... pgs 4-5 New Association Business Structure.. pgs 8-9 Notes from the General Manager.....10-13 Down to Earth (grounds column).......... pg 14 Maintenance Matters............................ pg 15 Access-a-Ride Updates......................... pg 16 Dear Cop Shop...................................... pg 16

Community Response Statistics............ pg 16 Councilwoman Amanda Sawyer......... pg 17 WG Flag Raisers to be Recognized... pg 18 Windsor Wellness.................................. pg 19 Activities........................................... pgs 20-22 Emerald Greens Golf Club.................. pg 23 Puzzles and Trivia.................................. pg 24 Classifieds .............................................. pg 25 Service Directory........................... pgs 26-27

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Windsor Life

Visit our website at www.windsorgardensdenver.org 2020 Board Officers & Committees

Association Contacts

OPERATIONS COMMITTEES

Administration

Executive Committee y Michele Compton, President y Dennis Knight, Vice President y Mike Lopez, Treasurer y Vacant, Secretary Architectural Review y Roni Reynolds, Chair y Jane Doyle, Board y BJ Barnes, Resident y Carl Bruckman, Resident y Joel Bulik, Resident y Cleo Dioletis, Resident y Sally Holloway, Resident Auditing y Dennis Knight, Board y Mike Lopez, Board y Sharon Holsapple, Resident y Jeanne Lee, Resident y Marilyn Tyler, Resident Board Election y Mike Lopez, Chair y Dean Deverick, Resident y Donna Sanford, Resident Employee Relations/Safety y Roni Reynolds, Board y Debra Adams, Resident y Ginny Cox, Resident y Phyllis Davis, Resident y Jan Sheppard, Resident y David Clinkinbeard, Employee y Shane Fair, Employee y Jacob Pacheco, Employee Finance y Mike Lopez, Chair y Dennis Knight, Board y Bobbie Mays, Board y Debra Adams, Resident y Dean Deverick, Resident y Hap Hansen, Resident y Marilyn Tyler, Resident

Grievance y Bobbie Mays, Chair y Jane Doyle, Board y Sue Freehling, Resident y Dixie Holm, Resident y Anne Price, Resident y Gary Roll, Resident y Jim Wright, Resident Insurance y Bobbie Mays, Chair y Carol Brooks, Resident y Barb Ellis, Resident Long Range Planning / Operations y Dennis Knight, Chair y Mike Lopez, Board y Bobbie Mays, Board y Dick Gilmore, Resident y Dean Holm, Resident y Sharon Holsapple, Resident y John Young, Resident y Bill Walsh, Employee Policy/Governing Docs/Rentals y Jane Doyle, Chair y Dennis Knight, Board y Dick Gilmore, Resident y Anne Price, Resident y Donna Sanford, Resident y Jan Sheppard, Resident y Gary Tucker, Resident Underground Garage y Roni Reynolds, Board y Clint Allen, Resident y Carl Bruckman, Resident y Barbara Dey, Resident y Reuel Hunt, Resident y William Laub, Resident

Community Response 303-364-4924 Chief: Euell Santistevan, email: esantistevan@wgamail.com

Activities 303-364-9141 Activities Director: Ellie Wilkins, email: ewilkins@wgamail.com Assistant Activities Director: Renee Jennings, email: rjennings@wgamail.com

Golf Shop & Course 303-366-3133 Golf Pro: Doug Mallon, email: dmallon@wgamail.com

Facilities Maintenance Grounds Maintenance

Building Representative Zone Committee (BRZC) Roni Reynolds / Donna Sanford, Co-Chairs Zone 1: Marilyn Tyler Zone 2: Barb Penn Zone 3: Kelli Schuttinga Zone 4: Mary Carol Ooten Zone 5: Lisa Davis Zone 6: Ken DeHate Zone 7: Jean McCoy

Long Range Planning / Community Life Jane Doyle, Chair Roni Reynolds, Board Cathi Allen, Resident Tom Friesen, Resident Jim Hill, Resident Monica McKenzie, Resident Anne Price, Resident Laura Quintano, Resident

Activities Mike Lopez, Board Barb Ellis, Resident Daryle Schneider, Resident

Public Relations/Marketing Dennis Knight, Chair Jane Doyle, Board Mark Bonsell, Resident Nancy Delhay, Resident Jeanne Lee, Resident Alan Schneider, Resident Kathy Young, Resident

Golf Jane Doyle, Chair Joan Stringfield, Resident Beth Vaden, Resident Jim Wright, Resident Men’s League Pres.

Women’s League Pres.

General Manager: Rebecca Zazueta, email: rzazueta@wgamail.com Community Life Manager: Cari Ervin, email: cervin@wgamail.com Business Manager: Tammy Tafoya, email: ttafoya@wgamail.com Community Administrator: Patricia Frawley, email: pfrawley@wgamail.com Director of Community Response: Chris Scovil, email: cscovil@wgamail.com Covenant Enforcement Admin. Asst.: Tina Patnode, email: tpatnode@wgamail.com Front Office Manager: Liz Nickel, email: lnickel@wgamail.com Receptionists: Katie Monasmith, email: kmonasmith@wgamail.com Susan Hunt (part-time), email: shunt@wgamail.com Office Project Coordinator: Melissa Masek, email: mmasek@wgamail.com Accounting Manager: Debra Ford, email: dford@wgamail.com Administrative Assistant: Karen Arellano, email: karellano@wgamail.com

Manager: Bill Walsh, email: bwalsh@wgamail.com

COMMUNITY LIFE COMMITTEES

Foundation Dennis Knight, Chair Bobbie Mays, Board Cathi Allen, Resident Tom Friesen, Resident Jim Hill, Resident Reuel Hunt, Resident Laura Quintano, Resident Donna Sanford, Resident John Young, Resident

303-364-7485 Office Hours 9 a.m. to 4:30 p.m.

Restaurant Mike Lopez, Chair Roni Reynolds, Board Lanny Dick, Resident Sue Freehling, Resident Dixie Holm, Resident Barb Nilan, Resident Susan Schmidt, Resident Joan Stringfield, Resident Gary Tucker, Resident

Supervisor: Dana Cusack, email: dana@wgamail.com

Board Members Email: board@wgamail.com President: Vice Pres.: Treasurer: Secretary: Asst. Treasurer: Asst. Secretary Director-at-Large:

Michele Compton Dennis Knight Mike Lopez Bobbie Mays Jane Doyle Roni Reynolds

Building Representative Zone Committee (BRZC) Email: brzc@wgamail.com

Association Offices Closed Independence Day Labor Day Thanksgiving Christmas Eve Christmas New Year’s Day

Friday, July 3, 2020 Monday, September 7, 2020 Thursday, November 26, 2020 Friday, November 27, 2020 Thursday, December 24, 2020 Friday, December 25, 2020 Friday, January 1, 2021 Cover artwork: istockphoto.com

June 2020

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Like or follow us at www.facebook.com/WindsorGardensAssociation Community Meetings Windsor Gardens community facilities will continue to be closed until future notice. All regularly scheduled, in-person, committee and board of directors meetings are also canceled until future notice. Please note that the fitness center door will remain unlocked for residents to reload their laundry cards.

Your Turn: Write a Letter Letters submitted to Windsor Life are published at the discretion of the Windsor Gardens Board of Directors and the editors. Letters are subject to editing, including the length and grammar and are limited to 300 words in most cases. Letters containing obvious factual inaccuracies, unattributed facts and quotes or libelous statements will not be printed. All letters must include the writer’s name, address and phone number for verification purposes. Letters submitted by mail or dropped off at the association office also need a signature. The writer’s name will be included with those letters that are published.

E-mail to: WindsorLife@wgamail.com.

Mail to: Windsor Life, 595 S. Clinton St., Denver, CO 80247

A Note of Appreciation!

The residents of Building 13 wish to thank our neighbor, Susan Key, for offering to make free masks for all of our residents who needed them. Not only are the masks made to the required specs, they are stylish and offer just the right amount of coverage and comfort.

Thank you, Susan! We appreciate your big heart and your special talents, and we wear your masks with pride!

Patti Keyworth.

A Big Thank You A big thank you to all those in the office, community response, the board and any others who have worked so hard during this time on behalf of all the residents. You are very much appreciated. God bless you all.

Dee Shuster

Expensive, Discretionary Projects Dear Board Members, Resident-owners, and Administration, The last months have certainly been unsettling. Thank you for your efforts to keep us physically safe.

The stock market decline exacerbated my worries about how long I can continue to afford to live in Windsor Gardens. Rising HOA fees are soon going to squeeze us beyond our budget. I’m sure I’m not alone. Specifically how are we going to take steps to keep Windsor Gardens affordable for those of us living on fixed incomes?

Windsor Life: The News of Windsor Gardens Editor: Lori Colvin

WindsorLife@wgamail.com

Advertising: Karen Arellano, 303-364-7485, karellano@wgamail.com Submissions due the 10th of the month prior to the month of publication.

Windsor Life is published by the Windsor Gardens Association Board of Directors for the benefit of Windsor Gardens residents and is dedicated to: fostering communication and collaboration among the residents, board of directors and staff; promoting Windsor Gardens numerous and diverse activities; and informing residents of community resources and issues. The Windsor Gardens Association, its board of directors and employees and the Windsor Life staff are not responsible or liable for any of the services or products advertised in the Windsor Life publication, nor do we endorse any advertisement, product or service. The Association recommends that you thoroughly research any product or service and check references prior to hiring any individual or company.

Windsor Gardens Association 595 South Clinton Street Denver, CO 80247 303-364-7485 www.windsorgardensdenver.org The Windsor Gardens Association's Declaration (with amendments), bylaws and policies are available on the association's website at www.windsorgardensdenver.org.

I know we are powerless against property tax increases.

I know the infrastructure of Windsor Gardens is aging, and we need to keep large reserves to deal with the next crisis.

But given the current financial roller coaster for even small investors like myself, I have to change how I live. Decisions I made for some home improvements when the economy was more robust, must be put on hold.

The same should be true for our community. We cannot afford to go ahead with expensive and discretionary projects (hallway updates, building painting) when the funds on hand may have to stretch further and longer for essential maintenance.

Those of us who have much tighter budgets are asking the board to remember us in their deliberations.

Thank you.

Pam Glover

Response to “Expensive, Discretionary Projects” Ms. Glover, Thank you for your letter. This is definitely a concerning time for everyone. The uncertainty is not over, and it is hard to anticipate what the financial impact will be when the recovery truly begins.

The association has successfully secured a Paycheck Protection Program loan in the amount of $718,000 which will have a positive impact on our immediate financial status, but again, we do not know the full impact of the COVID-19 pandemic just yet or when it will be over. Obtaining the loan was the first major step in stabilizing the association’s finances.

As it relates to the assessment increase that is effective June 1, we have spent quite a bit of time discussing the reasons the increase was necessary. From your letter, it sounds like you are well educated on the details.

The board of directors as well as the staff understand the hardship an increase in assessments can create for residents. The board members are owners themselves, and they too feel the impact of the increase. Nonetheless, there is a responsibility to review expenses on an annual basis and to set a new budget based upon current circumstances.

While keeping the association affordable is a top priority, there is also a responsibility to maintain it. In a community of this size, deferred maintenance can add up quickly and can cost the association more money in the end. Continuing with projects, on schedule, protects property values and keeps the community relevant and desirable for our residents and to those looking to purchase property.

LETTERS continued on page 6

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Windsor Life

Board in Motion The WG Board of Directors approved the following motions at their May 29, 2020, Zoom meeting: Motion to transfer $348,764.08 to the capital reserve account.

Motion to transfer $136,419.19 to the capital reserve account.

(This transfer represents the May insurance loan payment from the operating account.)

Motion to transfer $612,601.26 to the tax reserve account for the months of May, June and July.

The board approved to proceed with allowing the Junior Golf Tournament to take place in June with specific guidelines and restrictions in place.

Suspension of Assessment Increase Ended on May 31 The 60-day suspension of the assessment increase will expire on May 31, 2020. The increased assessment amount will be billed to all residents on June 1, 2020. If you are on ACH, the amount deducted from your checking account will be automatically updated to include

the increase beginning in June. If you are not on ACH, please use the payment coupon for June 2020 when submitting your payment. The new assessment amount is reflected on the coupon.

Community COVID-19 Notices Confirmed Resident COVID-19 Cases

All Visitors and Residents Required to Wear Masks

The association has been notified of one additional confirmed COVID-19 case in the last week of May 2020. The new case is in Building 53, 9150 East Center Avenue.

The Windsor Gardens face covering order issued by the Denver Department of Public Health and Environment requires all residents and visitors to wear a mask:

Bldg

41 1 43 6 53

Address

680 S Alton Way 605 S Clinton St. 690 S Alton Way 650 S Clinton St. 9150 E Center Ave.

# of Cases

# of Deaths

1st Confirmed Case

Most Recent Case

Location of Cases

5 2 2 1 1

1 0 0 0 0

3/31/20 4/14/20 4/27/20 5/14/20 5/22/20

4/8/20 4/23/20 4/27/20

3rd Floor 2nd Floor 1st Floor 3rd Floor 2nd Floor

Residents will be notified when the above buildings are released from special orders issued by DDPHE.

Status of 10 Residents with Confirmed COVID-19 Confirmed Deaths: 1 Residents in Hospital: 0 Residents in Rehab: 0 Residents in Home Isolation: 3 Residents Recovered / Discharged: 8

Community Response Officers Tested for COVID-19 Two community response officers were tested for COVID-19 after reporting illness at the beginning of May. We are happy to report that both officers received negative test results and were able to return to regular duty.

Number of Community Response Officers tested for COVID-19 as of May 28, 2020: Total: 4 Positive: 1* Negative: 3 * The officer who tested positive for COVID-19 has made a full recovery and returned to regular duty.

Vacuuming Resumes Regular Schedule Vacuuming of all buildings will resume on a regular schedule with a HEPA-rated vacuum. The process may be slower than in the past.

1. throughout the property, including outdoors, and 2. while outside of your unit.

Face coverings are not required: 1. at home, 2. in the car or 3. when it inhibits a person’s health*. * Residents and visitors who do not wear masks are required to exercise proper physical distancing and should not go into areas where other residents and visitors are in close proximity.

If you need a mask: We have received a new supply of donated, handmade, reusable masks. We also have disposable masks available.

Please email Katie Monasmith at kmonasmith@wgamail.com or leave a voicemail at 720-862-1507 and indicate if you would like a disposable or reusable mask. Repeat requests for masks are not being filled at this time; however, you may go on a wait list if you need a replacement.

If you can donate masks: Reusable masks are always in high demand. If you can donate, please contact Katie at kmonasmith@wgamail.com or 720-862-1507.

Real Estate Showings The Denver Department of Public Health and Environment (DDPHE) has authorized real estate showings to resume within Windsor Gardens, with the exception of buildings with active COVID-19 outbreaks. The DDPHE order which prohibits in-person, virtual and remote showings is effective for the following buildings: Building 43, 690 South Alton Way Building 1, 605 South Clinton Street Building 6, 650 South Clinton Street Building 53, 9150 East Center Avenue Building 41, 680 South Alton Way, may now have real estate showings. This building’s active outbreak status has been removed by the DDPHE.

June 2020

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Community Facilities to Remain Closed, But Some Activities Return Outdoors Our community facilities and common areas will remain closed until future notice, but we have some positive news regarding allowable outdoor activities: •

Residents may sit outdoors as long as a 6-foot separation is exercised and gatherings are less than 10 people. Masks are required. Any chairs that are used must be owned by the resident, temporarily placed and then removed after the one-time

use. The chairs and gatherings must not interfere with grounds maintenance. Association benches and picnic tables remain closed. No temporary chairs or seating is allowed under the canopies of the buildings as outlined within current policy.

•

The Activities Department is organizing select outdoor classes, starting with yoga and tai chi. Look for the details on page 16.

Association Administrative Office Re-Opens with In-Person Visits by Appointment Only The association’s administrative office re-opened on May 18, 2020.

However, in-person visits to the office are very limited and by appointment only. A list of common walk-in services provided by our office in the past and how we will respond to these requests with our COVID-19 protocols is in the below table. Association forms are available in the fitness center lobby. Several types of paperwork and

COMMON WALK-IN SERVICES

PLEASE MAKE AN APPT. FOR STAFF TO MEET YOU IN THE PARKING LOT

Ant traps, bed bug mattress covers, building keys, garage door remotes, gray matter filters, toilet supply lines

X

HOA fees payments, if not mailed, can be returned via the white drop box located under the flagpole in the parking lot next to the fitness center and community response office. Some types of services will be done by appointment in the parking lot. Only a few services will be done in-person in the office by appointment.

TO BE MAILED TO RESIDENT

LEAVE IN WHITE BOX UNDER FLAGPOLE

FORMS AVAILABLE IN FITNESS CENTER LOBBY. PLEASE RETURN IN WHITE BOX UNDER FLAGPOLE

Activity key badges

X

Make an HOA Payment (if not mailed)

X

Receipts for payments

X

Modification packet submittal / flooring guidelines (if not emailed) Modification permit (Mon., Wed., and Fri.)

X X

Start or stop ACH (if not mailed or emailed)

X

Completion of Lanai Enclosure Indemnity Agreement, parking reassignment, or other legal document which requires staff review or notary. (Notary services are only provided for association documents.)

X

Deliver copies of death certificates, POA, quit claim deeds or other unit-related documentation (if not emailed).

Request a mask.

Advertising submission for Windsor Life (if not done by email).

PLEASE CONTACT THE OFFICE TO REQUEST AN INPERSON VISIT

X X X

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Windsor Life

LETTERS continued from page 3 Every year we spend time evaluating possible cost savings or revenue opportunities. The board supports having these discussions on a regular basis. I can assure you that we will be keeping a very close eye on our financial status throughout the year.

I appreciate that you shared your concern, and I am certain that many other residents feel the same way.

Thank you for your letter.

Rebecca Zazueta, General Manager

Questions about Finances and More Dear Board and Ms. Zazueta: I have some questions about how COVID-related events affected the HOA finances.

1. How many employees were furloughed with an understanding they’d be called back, and how many eliminated?

2. What were the savings from temporarily reduced payroll? What were the expenses, if any?

3. How did the HOA adjust the budget to cover our two months of reduced HOA increases?

4. What are the current losses in our investments and savings?

Separate issues: 1. Do you know how many of WG units are not sole-residences of the owners?

2. How many units are rentals?

3. What committee decides on whether or not to approve non-urgent expenses?

4. I suggest you get a Zoom account so meetings can be scheduled, and residents can attend from home. The committee has control over whether or not to take questions, or allow residents to speak.

If you chose not to do that, I want to see minutes online in a timely fashion. The last board meeting minutes were March 6. I bet you’ve met since then, at least by phone.

We’ve heard almost nothing about the management and committee decisions made for the last few months unless it was about COVID infections.

And a request: I understand if you decide not to open the outdoor pool. However, the indoor pool (except for classes) seldom has more than 4 people at a time, and usually only one or two swimmers or aerobics folks. Why not allow 4 at a time? It’s a large space. The water is chlorinated. If need be, lock down the rest rooms. We’d need to wear masks and gloves to get into the pool, but otherwise it’s low hazard.

Thank you, Pam Glover

Response to “Questions about Finances and More” Hello again, Ms. Glover, Here are the answers to your questions: 1. How many employees were furloughed with an understanding they’d be called back, and how many eliminated?

On March 13 we had 96 employees. All employees were retained except for seasonal instructors who had classes ending in May. At the beginning of April, a decision was made to furlough these 10 part-time employees as we knew it was very unlikely that the classes would resume before the end of the season.

2. What were the savings from temporarily reduced payroll? What were the expenses, if any?

All employees were on paid furlough, with the exception of the 10

part-time employees mentioned above. Essential staff were given hazard pay to continue working during the Stay-at-Home order.

There were no significant savings. The hazard pay was approved during executive session, and the details are confidential and protected under Colorado statute. The cumulative payroll expenses will be reflected on the association’s financials at a later date.

3. How did the HOA adjust the budget to cover our two months of reduced HOA increases?

The decision to suspend the increase was made because the board was aware of the personal and financial impact the pandemic would have on residents. As written within the resolution, the board of directors believed that they could remain fiscally prudent and accommodate the suspension for 60 days. One area of the budget that was immediately identified was the insurance expense, which came in under budget upon renewal.

4. What are the current losses in our investments and savings?

The board received an update from the association’s financial advisor on May 29. Please watch for the meeting minutes to be posted on the website.

Separate Issues: 1. Do you know how many of WG units are not sole-residences of the owners?

It is difficult to give you an exact number of units that are not primary homes for the owners. Owners have off-site addresses for many different reasons, so unless they have told us that they only live in the unit part-time, we do not always know. We estimate there are 68 units that are second homes.

2. How many units are rentals?

There are 2,690 units in the community. We have a 20% rental cap.

Typically, we are at the maximum number of rentals, which is 538.

3. What committee decides on whether or not to approve non-urgent expenses?

The board approves the annual budget each year and delegates the management of collecting income and monitoring expenses to staff. The finance committee and board receive quarterly variance reports and discuss any unusual expenses that have occurred.

As the general manager of the association, I am ultimately responsible for authorizing and managing all expenses incurred by the association. If there was a large unbudgeted expense that was not urgent, I would certainly discuss this with the board before proceeding. The goal is always to work within the approved budget, to minimize variances and to avoid expenses that were not planned for.

4. I suggest you get a Zoom account so meetings can be scheduled, and residents can attend from home…If you chose not to do that, I want to see minutes online in a timely fashion…

The board has met at various times throughout the last several weeks, typically with little notice and as issues needed to be addressed. All business has been related to COVID-19, and we are just starting the catchup process for regular business items. Minutes for the meetings will be posted soon. Please visit the website and watch for updated information. As noted above, personnel matters are discussed in executive session, are confidential and protected under Colorado statute. As such, meeting minutes for executive session discussions are not available for inspection.

Zoom is a great alternative to in-person meetings, but it does have it challenges. If Zoom meetings continue into June, we will evaluate the best process for allowing residents to observe the discussions.

LETTERS continued on page 7

June 2020

Page 7

LETTERS continued from page 6 5. Indoor pool use request: As of the last week in May, we have not received authorization from the health department to open any community facilities except for the golf course and community garden areas. I appreciate your suggestions regarding the indoor pool, but I do not know what will be possible until we receive information from the health department.

working if you cannot run a couple of activities to keep peoples’ spirits up and demonstrate empathy for your residents?

Rebecca Zazueta, General Manager

When you send out missives telling us to stay inside, wear masks, stay safe, we all know that. We are educated and we watch the news.

Try thinking of something, anything that this community can do even with social distancing. For goodness sakes, do something.

Life at WG I am an avid reader of Windsor Life and usually find it helpful for activities, information and updates. It was particularly interesting for the month of May for what it did not do.

The writings were self-congratulatory, and, for the most part, the information was more negative than positive. Many maintenance people were considered non-essential, thus were laid off; I imagine that saved the association some real money. No activities took place, also saving the association money. An entire page was devoted to the insurance we should have in order to cover the money we will need to lay out should there be a hail storm. By the way, thanks for this, after a very large increase in dues was just assessed.

The requirement to wear masks was imposed, yet the association was unable to get masks for every resident. They had enough money (still collecting association dues, laying off people); why not pay all the people who sew to make masks. Interesting, no one asked me to make any, nor did anyone offer me money to do so. I know where you can get masks, $1.80 or so; if I can find that, so can you.

My insurance company is giving me a refund for not driving as much.

How about a refund to residents because landscaping has been put on hold and there are no activities taking place. How hard is anyone

You could easily have a grill night, offering hot dogs and hamburgers (out of our HOA fund), strategically stationing grills throughout the cul-de-sac. How about a concert (using HOA funds), placing speakers throughout the cul-de-sac. How about doing something?

Barbara Snyder

Response to “Life at WG” Ms. Snyder: Thank you for your letter. I am happy to provide you with a response.

You are correct; the May Windsor Life was not our typical publication.

Frankly, it took a lot of dedication on the part of our staff and editor to get the paper into publication at all. The month of April, when we were drafting the May issue, was a particularly difficult month for everyone.

Staff attempted to include positive, uplifting content, but let’s face it, we were all doing the best we could under very difficult circumstances.

The insurance information is provided every year when the insurance renewal occurs. While it may not have been an ideal time to tell you about loss assessment coverage, it would have been worse not to tell you at all.

I am proud of what we were able to accomplish with Windsor Life despite the unusual circumstances. I am sorry to hear that you do not feel the same way.

I have talked about the furlough process in responses to other letters and within my article this month. I hope this brings clarity to the circumstances. There has been some cost savings as it relates to the community center, but there has also been a loss in revenue. And some expenses, like payroll and utilities have continued. We will not know the details of the financial impact or benefit until the recovery truly begins.

To be clear, it is not the association’s responsibility to provide masks to residents. The face mask order was received from the health department and passed onto residents by the association. Having said that, both the association and the health department have taken active roles in getting masks to our residents. While I would like to be able to give out masks to the entire community, we do not have an adequate supply to do so. Therefore, we are distributing the masks to residents upon request. We have successfully filled every request that has come through our office. We do have several volunteers, as well as local businesses and organizations, who have made and donated masks for residents. We currently have a supply of masks available for distribution. Residents can request a mask by calling 720-8621507 or emailing Katie Monasmith at kmonasmith@wgamail.com.

Masks are distributed daily, and we are effectively reaching residents in need.

In May, the health department gave us authorization to open the golf course and the community gardens and approval to have yoga and tai chi classes outdoors. We hope to offer more classes in the month of June. The activities department is also working on creative ideas for summer activities that can be held outdoors in small groups.

Having a grill night or concert are both wonderful ideas, but they also present challenges and the possibility of drawing a large crowd. For now, we continue to operate under the current orders from the health department and hope to ease the precautions in the months ahead.

Thank you for your sharing your thoughts with us.

Rebecca Zazueta, General Manager

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Windsor Life

New Association Business Structure with New Roles and New Faces From Rebecca Zazueta, General Manager

Community Development and New Community Life Manager In December’s Windsor Life, Board President Michele Compton talked about a new business structure that was planned as part of the transition in the association’s leadership. Michele explained that the goal for the new structure was to provide steady leadership on the operations side of our business while also providing a creative and strong focus on community development. To help accomplish this a new position, Community Life Manager, and a new department, the Community Development Department, were created.

While the General Manager remains ultimately responsible for all HOA operations, including the community development aspects, the Community Life Manager will be directly responsible for the development and oversight of the restaurant, the golf course, activities, health and wellness, education, public relations, the Cop Shop, and volunteers. Many committees will also fall under the new community development department, including the activities, community long range planning, foundation, golf, public relations, restaurant, and 60th anniversary committees.

We are very lucky that the talent for this position was identified within existing staff. I am happy to announce that Cari Ervin has been promoted from Activities Director to the new role of Community Life Manager. Cari moved into her new role at the end of April. I am very excited to work with her in this new way, but there will be a brief intermission. Cari is a new mother of a beautiful little boy that arrived on May 23. She will be on leave for most of the summer but is very excited to return to her new role.

New Activities Director There was an extensive recruiting effort to find Cari's replacement in the Activities Director position. I am very excited to introduce Elizabeth “Ellie” Wilkins as our new Activities Director. Ellie has worked with Cari over the past several weeks to learn the operational details in the Activities Department. This was an unusual training process since the community facilities are closed. However, we are confident that Ellie will be ready to re-open facilities, re-start classes and proceed with community activities as soon as we receive authorization to do so. Renee Jennings, Assistant Activities Director, will be a huge support to Ellie over the next couple of months. I am very grateful to all three ladies for establishing a solid transition plan for the activities department under these very unusual circumstances.

Community Response and Covenant Enforcement Departments Merge A decision was made at the beginning of March 2020 to merge the Community Response and Covenant Enforcement Departments.

Over the past few years, it has become clear that our community desires more covenant enforcement services, inspections and general oversight. By merging the two departments, we have the ability to support and expand the covenant enforcement department, which up through now has only been operated by one employee, Chris Scovil.

It will also allow for Chris and Chief Euell Santistevan to collaborate on all the issues that impact both departments and the community.

As part of the merger, Chris Scovil was promoted from Covenant Enforcement Officer to the Director of Community Response. As part of this new role, he will manage Chief Santistevan. Chief Santistevan is an integral part of the current department, and he will continue to lead all Community Response officers in their roles and responsibilities. The department’s focus on emergency medicine and

security remains a priority, and Chief Santistevan is best suited to oversee these details. All Community Response officers, including supervisors within the department, will continue to report to Chief Santistevan directly.

Also, Tina Patnode has moved from a receptionist role to a full-time administrative assistant position we have created for the Community Response Department. Tina will report directly to Chris Scovil and will continue to office in the administrative office.

Eddie Strock Appointed Acting Chief of Community Response Chief Santistevan is currently on leave and is not anticipated to return until late June. Eddie Strock has been appointed as the acting chief until Chief Santistevan returns to regular duty.

Administrative Department has been Restructured As part of the leadership transition, we have also made several changes to the Administrative Department’s structure.

Office Project Coordinator Melissa Masek joined our team last August and was promoted to Office Project Coordinator as of March 1, 2020. Melissa wears many hats including managing special projects and the front office staff, overseeing day-to-day account payable and accounts receivable functions and managing all resale and refinance documentation.

She has played an integral role in rolling out Zoom meetings and communication during the COVID-19 crisis.

NEW BUSINESS STRUCTURE continued on page 9

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NEW BUSINESS STRUCTURE continued from page 8 Office Manager

Business Manager

Liz Nickel has moved from reception into the Officer Manager position where she is responsible for the oversight of the receptionists and volunteers who work in our office. Liz also served as essential staff during the COVID-19 crisis.

Tammy Tafoya has joined us as the new Business Manager. Tammy started her Windsor Gardens career at the height of the COVID-19 crisis, when business was anything but normal. We are thrilled to have her join our team and look forward to the contributions she will make.

Receptionist We added a new receptionist to the team, Katie Monasmith, in February 2020. She has been a fantastic addition and has served as essential staff during the COVID-19 crisis.

Ellie Wilkins, Activities Director

Ellie Wilkins is a Colorado native. She earned a bachelor’s degree and was a student-athlete in equestrian sports at Texas A&M University, where she competed on back-to-back Aggies National Championship teams. After earning her degree in Parks, Recreation and Tourism, she moved to Brookings, South Dakota. Most recently, she spent five years as a Division I equestrian coach, one as an assistant and four as the head. During her time in the North, Ellie gained experience in event planning and coordination, scheduling, communications, and facility management. In her spare time, Ellie likes singing and listening to music, spending time with animals, cooking, performing arts and re-watching episodes of “Friends.”

Melissa Masek, Office Project Coordinator

Melissa has been living in Colorado for 14 years and is originally from Nebraska. She earned her associate's degree in Information Technology/Finance at ITT Technical Institute. She loves to teach others about technology and gained her technology and accounting expertise working at Sprint/Nextel and in the construction industry.

She volunteers her time with youth sports programs (serving on the board of directors for 2 years) and with domestic violence victims. Most of all she enjoys spending time with her 10-year-old son. She also enjoys sports, cooking, music, playing video games with her son and problem-solving.

Katie Monasmith, Receptionist

Katie has spent her personal and professional life caring for seniors in many different roles. As a child living in a home near or with her grandparents, she learned the values of all things vintage, and the importance of caring for an aging loved one. She grew up in a small farming community in England, Arkansas, in the southeast part of the state, and then moved to Colorado in 2012 looking for adventure. Katie attended Red Rocks Community College, majoring in science. Before starting with Windsor Gardens in February of 2020, she worked as a traveling home health nurse servicing the Denver metro area. While her professional focus is on serving the senior community, her personal focus is on family.

Tammy Tafoya, Business Manager

Tammy comes to WG with over 15 years of business experience, including many years of mentoring, leading and training staff while overseeing the day-to-day operations for a large business office. In her previous role as a business manager, she created and oversaw budgetary controls and kept a keen eye on the profit and loss margins. She also oversaw HR functions, conducting aptitude assessments and job coaching/training strategies.

She's used to working in challenging and fast-paced environments and dealing with multiple projects at the same time. She values communication and building strong relationships. When Tammy isn't at work, she can be found enjoying time with her two wonderful boys. She also enjoys traveling and sports and loves her family.

Join your neighbors on the Windsor Gardens Facebook Page

Check out our community's Facebook page at www.facebook.com/ WindsorGardensAssociation .Or just search for us in Facebook.

Our community Facebook page provides: • notices and updates from the association; • a window into our beautiful community; • a place for our community members to connect and share; and • content that informs, inspires or amuses our residents.

Page 10

Windsor Life

Notes from the General Manager Windsor Gardens has a rich culture and a strong backbone. There is joy in the day-to-day life. Prior to COVID-19, I would drive in on a summer morning and the community would be a buzz. The grounds crew would be hustling through landscape maintenance chores, while residents walked, biked and drove by. Other residents would be crossing the parking lot with their yoga mats in tow, greeting other dog walkers, taking pictures of the flowers, heading into the gym for a morning workout, or sitting on a bench or their truck tailgate drinking coffee. I would drive in the next day and the atmosphere would be close to the same. The painters driving by with the noisy lift, the plumbing staff driving in caravan, headed to a building to work on a repair, the golfers unloading their equipment from their cars to go play a round of golf, a line of residents waiting to board a bus trip and the fruit stand unloading their produce for the day.

In some ways Windsor Gardens has been a fine-tuned machine moving along seamlessly day to day. In other ways it has been in a fragile balance. At some point, the old pipes will cause a major water loss, a major injury claim will occur from a fall, a fire may cause serious damage, a winter storm will cause a major power outage, a serious delinquency in HOA dues will require a resident to move, a resident’s mental health will cause serious stress in a building, a unit will become unlivable because of hoarding, an employee will be seriously injured, attacked by a resident or diagnosed with a serious illness, an unexpected loss of life will occur and the impact will be deep and heavy.

Interestingly, these are some of the same reasons I wanted to be the general manager here. Through these experiences I have connected with the people that own these stories and their families. We have gotten through the difficult times, together.

As the new general manager, I have set the goal to continue forward and to do the best I can each day. When it becomes overwhelming, I plan to work through the list of demands, slow and steady, one person at a time. There is a delicate balance that exists at Windsor Gardens.

There is joy and there is difficulty and stress. How we respond to community issues will shape our future.

The Unforeseen If someone had told me back in December that a COVID-19 pandemic was coming and it would change our world as we know it, I would have been very skeptical. I was prepared to deal with unknowns, the unforeseen, but I was not anticipating to be hit over the head with it, at an unrecognizable speed, three weeks ahead of becoming the general manager.

Up to now the most difficult time in my career was when the housing market crashed in 2008-2009. I was holding membership meetings in high school gymnasiums and telling owners that their HOA dues were going to double because the developer could not continue to support the expenses of their half built-out communities. I was dissolving brand new associations and creating complex budgets in preparation for the impending bankruptcy, followed by the recovery budgets that would be needed post-bankruptcy. I was also pregnant with my second child, which made the physical stress very memorable. It is one of those times in life when you say “Wow, that was ugly, but I survived it.”

I think I survived that difficult time because of the people I was surrounded by. We were all in it together. It was a bad situation for everyone, but we rose to the occasion and united in a time of extreme adversity. The leadership stuck it out and did the very best they could to salvage the communities they had created; we were brutally honest with the bad news, realistic about the financial impact, and hopeful about the future. The leadership also protected their employees – I was kept on staff, with benefits, until I brought my baby girl home.

With the COVID-19 crisis, the goals have been similar here at Windsor Gardens: protect the community, the people, and stabilize the financial impact. (Oh, and the physical stress has been there too, except this time it was related to my 14-year-old son who was on a school trip in Costa Rica when international travel was coming to an abrupt halt.)

On March 11, Governor Polis issued a State of Emergency. Within 3 days we had closed all WG community facilities, sent 85% of our employee base home on paid furlough, identified our essential staff, set hazard pay criteria and implemented a new cleaning and disinfecting process for common areas. A few days later we had prepared an emergency leave policy, suspended the increase in HOA assessments for 60 days, and established new operational guidelines for the community response and maintenance departments. I made hand soap, hand sanitizer and disinfectant solution for our workspaces while Facilities Maintenance Manager Bill Walsh worked with suppliers to find these scarce resources.

Stay-at-home orders were issued by the city and state the week of March 23. The benches and picnic tables were taped off, residents were encouraged to wear masks, real estate showings came to a halt and building visitors were limited to essential individuals necessary for the physical or mental wellbeing of the resident.

On March 31 we received a phone call from the health department advising us of our first known COVID-19 case which resulted in death.

This tragic loss had a major impact on all of us and the seriousness of the situation was felt throughout the community. We spent the next few days establishing a procedure for managing confirmed cases. We reached out to the Emergency Operations Center with the help of the health department and requested assistance with personal protective gear, masks for residents and hand sanitizer. Shortly after the first notification of illness, we were advised of other positive cases, an outbreak in Building 41.

A decision was made to continue the paid furlough and hazard pay for essential staff through the month of April. Seasonal instructors were furloughed. Our insurance agent stepped in and delivered hand sanitizer received from a business partner and local distilleries.

Residents and visitors were required to wear masks. An employee tested positive for COVID-19. We established policy for confirmed cases in the workplace. I began the Paycheck Protection Program (PPP) loan process for the association. Additional COVID-19 cases were reported. A new activities director was hired. A new business manager was hired. We continued the PPP loan process. An additional COVID-19 case was reported. We improvised and celebrated a 19year career by way of a staff parade in pandemic, social-distancing style for our outgoing general manager.

And then in May, we turned around and slowly began the recovery process. A COVID-19 case was reported. The City made a few exceptions and clarifications for our community specific order. All community facilities remained closed, benches and picnic tables remained taped off, and masks were required to be worn within the community. Our golf course and community garden plots re-opened on May 9. Our staff returned to work on May 12. Real estate showings were allowed in buildings with no COVID cases. The PPP loan was funded on May 14. We started organizing outdoor yoga and tai chi classes to begin in June. Another COVID case was reported.

Over the past several weeks of long days, there have been moments we have had to work up the courage to move forward, moments of exhaustion and moments of perseverance when we were tasked with fighting the good fight. Business has been anything but the usual.

Looking too far ahead was overwhelming, so we took it one day at NOTES FROM THE GENERAL MANAGER continued on page 11

June 2020

Page 11

NOTES FROM THE GENERAL MANAGER continued from page 10 a time. And we will move forward together in the week ahead, one moment and one step at a time.

Paycheck Protection Program Loan Process: The Fight worth Fighting The Paycheck Protection Program (PPP) loan process was the ultimate experience of failure and success. The fight that was worth fighting. Protecting our employee base and ensuring that they were paid during furlough was extremely important to our leadership.

We were also committed to fairly compensating our essential staff and establishing a hazard pay program. Of course, these decisions came with the weight of increased payroll expenses.

The primary purpose of the PPP loan is to help businesses retain their existing staff. Businesses that use the funds to do this are eligible for a 100% forgiveness incentive. At Windsor Gardens, the funds can be used for expenses such as payroll costs including benefits, and utilities.

For nearly three weeks in April I was told that HOAs were not eligible for the Paycheck Protection Program. There was resistance at the bank level to help evaluate our corporate structure. And frankly, there was a pure lack of interest on the part of the bank we do our daily business with. Most lenders required an established banking relationship to process the PPP loan application, so I started to evaluate every other banking relationship the association has – the payroll processing company, the investment banking account, and the small petty cash accounts held at local banks. No luck, and just like that, the first round of funding disappeared.

Out of pure frustration, I printed the SBA’s PPP loan guidance and begin to read it myself. I found guidance which led me to believe

that we did in fact qualify for the loan, but I was also unsure of myself. Maybe I was wrong because everyone I talked to kept telling me that we were not eligible. Even Community Association Institute (CAI) had published an article reinforcing that HOAs were not eligible for the PPP loan.

I highlighted the sections of the guidance that applied to our company and then contacted our attorney to ask for her opinion.

At a minimum, I was looking for solid confirmation that it was time to surrender, but instead, our attorney agreed that our corporate structure and operations are unique in comparison to other associations. She referred me to a friend who was well versed in SBA loans, and he encouraged me to continue forward. He confirmed that a second round of funding was expected soon. We looked at our payroll reports and determined the value of our loan, $718,000. He suggested that I revisit the application process with our main bank and start searching for lenders who do not require an existing banking relationship. I was not very optimistic about reaching back out to our existing bank, or finding a lender that would agree to process our loan, but this friend who was now my friend, gave me a glimmer of hope, so I agreed to take on the challenge. I called our CPA to discuss a few details on the loan application and a pure stroke of luck occurred, he just happened to have a list of lenders who were accepting applications without any existing banking relationship. He also cheered me on and reinforced that it was worth continuing the fight. So, I did.

Our existing bank refused to help, again, but I successfully submitted seven PPP loan applications on April 22. I met a local banker who jumped in, eager to help. We worked together and then we NOTES FROM THE GENERAL MANAGER continued on page 12

Page 12

Windsor Life

NOTES FROM THE GENERAL MANAGER continued from page 11 waited for SBA to re-open the application portal. On April 27 our loan applications were processed and the next day I was advised that an SBA authorization code had been assigned to Windsor Gardens. It took three days to determine which lender got the loan approved. The local lender who spent a significant amount of time helping me with the loan submittal did not get the approval for us, but he continued to walk me throughout the approval process not because he had to, but because he wanted to.

On May 14, our loan of $718,000 was deposited into the association’s bank account. This amount is equal to two and onehalf months of payroll-related expenses. We have started the loan draw process to pay for our payroll and employee benefits and will also evaluate if it makes sense to include utility expenses for work areas. We have eight weeks to utilize the funding from the date the funds were received. In July, we will begin the loan forgiveness application process. It is our goal to utilize the full amount of the loan and successfully receive loan forgiveness approval for the full value of the loan.

Does this mean we can reduce the monthly assessment? No, I am sorry to say that it does not mean we can reduce the monthly assessment. The association’s operating expenses continue, even when our facilities are closed. In addition to payroll expenses, we still have to pay for property taxes (we are paying the second half to the city in two weeks), trash services, water, sewer, electricity for common areas, insurance (in April we paid the 1.6 million dollar premium in-full), janitorial expenses, equipment and infrastructure repairs and maintenance. We also have had unanticipated expenses associated with COVID-19, such as the additional cleaning and disinfecting that is required in all residential

buildings, the professional cleaning and disinfecting when there is a confirmed case in a building, and personal protective equipment that is required for staff. We have lost golf course revenue, community center rental and activity income. And there are still many unknowns. We do not know how COVID-19 will impact the community over the course of the next year. There could be another round of stay-at-home orders or outbreaks within our community, and we need to be financially prepared to deal with those possible events. Next year at this time, I hope to tell you that the PPP loan had a significant impact on our financial health during our 2020-2021 fiscal year and despite the COVID-19 pandemic, the association remains financially stable.

There are Heroes among Us, Windsor Gardens Heroes Just like my experience in 2008-2009, the reason I can say, “Wow, this has been ugly, but we are surviving it,” is because we have all united in a time of extreme adversity.

I remember the first day I drove into the community after taping off the benches with yellow caution tape and telling residents to wear masks outdoors. Although I knew it was the right thing to do, it was a difficult move on my part. I knew it would change our culture, it would impact those that cannot walk long distances and it would take away the ability to sit outside and enjoy the company of one another. It would change us, and it would create anger throughout the community. And it did bring a fair share of criticism and non-compliance issues. But to my surprise, every resident I saw the next morning was bypassing the benches, and wearing masks, just as I had requested. The morning NOTES FROM THE GENERAL MANAGER continued on page 13

June 2020

Page 13

NOTES FROM THE GENERAL MANAGER continued from page 12 looked different in many ways, but in that moment, I knew we were in this together. We were a team and that gave me hope and motivation to keep moving forward.

on alternatives for resident activities, trained new staff, helped plan the return to work details for our staff and then rolled it out successfully.

There are no words to express how thankful I am!

Windsor Gardens residents have risen to the occasion and have done an amazing job in slowing the spread of the virus in the community. We have provided some tools to help, but the real work of keeping each other safe is happening in each building, and between one resident to another. You are all heroes for caring about your neighbors and keeping each other safe. I am thankful to all of you. And for those of you who took a moment to send me a quick email to provide support, your words helped keep me going.

To the Board of Directors for making decisions at a moment’s notice and for supporting the community operations over the past, several difficult weeks. We are overwhelmed by the commitment and support we have received from you all.

I am also incredibly proud of our staff. The essential staff who have worked through so many challenges, and those who went home on paid furlough, but were eager to return to their jobs and graciously followed new operational guidelines without question or disagreement.

It was an amazing relief to have them all return to work.

Words of Thanks To those who supported our community over the course of the last several weeks as essential staff members: You responded to medical emergencies in our community, went into buildings after confirmed cases had been reported, managed maintenance emergencies, delivered notices door-to-door, answered countless phone calls and emails, managed covenant enforcement and community response operations, organized and distributed masks to residents and to buildings with confirmed cases, made masks for our staff, stayed late to help, worked weekends, paid bills, managed payroll, helped with reports for the PPP loan, removed snow, came up with a plan to make our annual summer flower program happen, assisted with planning and setting precautions to re-open the golf course, worked

To our Windsor Life Editor, Lori Colvin, thank you for your support and help in keeping the communication flowing to our residents and for your help in ensuring that we honored and celebrated Tami’s legacy.

To Israel Guerrero with General Cleaning Services, for keeping our buildings clean and disinfected, especially in a time of so much uncertainty and concern for personal safety. The commitment you and your team have shown is greatly appreciated.

To those business partners and acquaintances who have jumped in to help us find hand sanitizer for our staff, manage insurance claims amidst the pandemic issues, provide me with good advice, connect me with people that were willing to help, for cheering me on and for always having the best interest of the community at heart. Sometimes, it truly is about who you know.

To the Denver Department of Public Health and Environment for all you are doing to help us stay safe and well.

And to Tami Bonner: The most humbling part of our relationship was receiving the gift of trust the moment I stepped into the administrative office as the new business manager. For me, trust is earned and not received at the onset of new relationship. It may have been a leap of faith for you, but it was a once in lifetime experience for me. To be trusted at the beginning of a relationship, rather than in the middle or end, is a priceless gift. I will never forget this lesson in leadership.

Page 14

Windsor Life

Down to Earth From Dana Cusack, Grounds Maintenance Supervisor The grounds crew is extremely happy to be back to work and grateful to the association for all they have done to create a safe place to work. We are excited for the summer season and ready to take on anything Mother Nature may have in mind for us.

clinging to branches. Pruning and solid maintenance like irrigation and fertilization will help the plants fight back this summer.

While we got a late start this spring, we were able to cut the grass and activate the sprinklers. Thanks to all the people who let us know when there was a broken sprinkler that we missed! We have started our weed control program, but as the weeds had a big head start, we pulled most of them by hand in May. We were able to prep about 70 flower beds in May and began planting on schedule on May 18. We are on track for planting 49,000 flowers by mid-June!

I’m sure some of you have noticed the damage caused by a rapid freeze in October and a record low of 11 degrees in April. This type of damage is easy to spot. I have seen maple trees that have only half of the leaves they should and white pines that look as if they were scorched brown on one side. Other signs include yellow or brown needles, limb breakage, dry, brittle black buds (this is very prevalent on our lilac shrubs), frozen or shriveled buds and brown leaves still

Two of the WG trees that are showing freeze damage.

Spring 2020 Planting of the Flower Beds

Photos by Jeanne Lee

June 2020

Page 15

COVID-19 and Maintenance:

in the shop and three porta-potties equipped with DIY outdoor hand-sinks, A New Language for New we were able to create the nine pods. The largest pod has seven employees and Routines the smallest has three. Each and every From Bill Walsh, Facilities Manager employee has a health screening in the There are a lot of new terms being morning when they have their temperature thrown around in this current COVID-era checked and sign a form that states they Maintenance Matters – words like “contact tracing” and “social are not experiencing symptoms or have distancing.” These words have become been near anyone who is. If an employee part of a “new normal” in our workday routines. does not meet the requirements, they are not allowed to work until they have been cleared.

Taking into consideration the layout of our community and the number of at-risk residents here at Windsor Gardens, we have taken a very cautious route through the past few months. From March 13 until May 11 we worked with a skeleton crew on rotating shifts to minimize and avoid contact. We were covering only what we termed as “flood, blood or fire,” meaning we were only responding to emergencies, and we did have quite a few emergencies in that time frame.

We are working inside our buildings but mostly in the common areas and wearing proper PPE (personal protective equipment). If an employee has to go into an apartment for an emergency, the resident is questioned about their health, travel history, etc., and the employee maintains social distancing. The employee records the visit on a log sheet, so we can contact trace if circumstances require.

On May 11 we brought all our wonderful maintenance employees back to work after many hours of planning and preparation. We have about 50 employees who have been operating out of the big tin building on Dayton Street – our home away from home that we have learned to function from quite efficiently over the past 12 years. In order to fulfill the requirements of the various government agencies for providing a safe work environment for our employees while prioritizing the safety of our residents, we devised a plan to house our maintenance staff in nine different locations. These locations are designated as “pods.”

We are not allowed to house more than nine employees in any one pod. So, we had to get creative. By law we had to provide bathroom facilities for each pod and a good hand-wash station. With the utilization of four restrooms in the activities center, the two bathrooms

Going into the month of June, we are not yet able to schedule nonessential tasks such as checking television reception inside of a unit, etc. Our employees are currently concentrating their efforts on as many outdoor repairs as possible as well as repairs in common areas and equipment rooms. We have a growing list of non-emergency items that will be corrected as soon as we are given clearance, and we feel it is safe to proceed.

We applaud the patience of our great community. Our residents have been very understanding, and I personally feel like your diligence has paid off. This has been a very difficult situation, but the people of Windsor Gardens have proven once again that this community is one of a kind.

Until next month: Be safe.

Page 16

Windsor Life

Access-a-Ride Customer Updates The Colorado Department of Health and Environment recommends that anyone experiencing symptoms of COVID-19 should stay home and avoid using public transportation. Therefore, if you have been diagnosed with COVID-19 or are experiencing symptoms associated with the virus, Access-a-Ride will not be able to provide you with transportation.

RTD is requiring its drivers and all passengers to wear a mask or face covering while traveling on Access-a-Ride for the safety of themselves and others.

COP Shop @ WG

Groceries Delivery Access-a-Ride is assisting its customers with food delivery from King Soopers or Safeway once the order has been placed online. They will not process food orders over the telephone. Once the order has been placed, you will be given a scheduled pickup date/time from your grocer or food bank. You will then need to call Access-a-Ride reservations at 303-292-6560 and book a trip to pick up the groceries on that date and time.

The Cop Shop is operated by volunteers who work with the Denver Police Department to assist with citizen complaints, accident reports and various other activities that would normally require a trip to the district station.

Look for future notices here for when The Cop Shop will return to their regular hours in CenterPoint.

Dear Cop Shop Dear Cop Shop: I had an argument with my friend about keeping things in the car. She said with so many people staying home it’s not a problem right now. I disagree. Who’s right?

Dear Who’s Right: Debating the merits of storing things in a car can be entertaining or fractious depending on the level of intensity. While some crime is down with people staying home, thieves are still out and about looking for easy opportunities to score at your expense. Stopping good practices now just means you have to work harder to reestablish them later.

So, rather than arguing, why not help each other with reminders to

put personal property out of sight or take it in? Why not keep your registration and insurance information in your wallet instead of the glove box? Why not always lock your car doors and windows even in the garage?

The Denver Police Department is asking citizens to help lock out crime by not relaxing standards to thwart thieves. Refuse to be a victim. You can call or text Leetsdale Cop Shop at 303-329-0500 or email us at leetsdalecopshop@hotmail.com. If you want posters or flyers for your building, we can safely get them to you. We are available to you even though we are not on the property right now.

The Cop Shop

Community Response Assists, Checks & Other Activities, April 2020 1289

Calls Received

4

Alleged Burglaries / Thefts

9

Police Assist

18

Noise Complaints

117

Assists to Residents

3

Attempted Burglaries / Thefts

5

Escorts

7

Suspicious Person

39

Emergency Medical Assists

0

Burglaries

0

Apartment Vacation Checks

2

Garage Door Violations

25

Health & Welfare Check

1

Family Disturbance

4

Alarms

4

Warning Tickets

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June 2020

Page 17

Denver & City Council District 5’s Response to COVID-19 From Councilwoman Amanda Sawyer

Supporting Our 65+ Residents with Outreach Calls

Although the COVID-19 crisis has caused significant economic hardship in our community, there are also many silver linings. It has been wonderful to see the way our City Council District 5 neighborhoods came together to celebrate community during the stay-at-home time.

From making masks to howling at 8 p.m. every night, our office was so inspired by all of the residents of East Denver. Thank you for all you did to show your support during such a difficult time!

Did you receive an outreach call from a volunteer this spring? All of your local elected leaders have been partnering to bring you the best possible outcomes and representation during this time. The District 5 offices have been working with Representatives Gonzales and Woodrow, along with a team of volunteers, to make outreach calls to Council District 5 residents age 65+. Because your age group has been identified as most at-risk for secondary complications resulting from COVID-19, we made these calls to determine how we could best support our community of residents in this risk category. The calls were a huge success and most residents were not in need of anything specific, but appreciative of the contact.

While much of the city was closed for parts of March, April and May your government remained open, and we worked hard to support you and our entire city. In addition to partnering with neighbors and neighborhood organizations that reached out for assistance during the initial stages of the COVID-19 crisis, our District 5 office also focused on a few special initiatives throughout the district to help support our residents and businesses. Additionally, City Council took action to help support our entire city in several important ways.

To say that our office was busy is an understatement, but it has been the honor of a lifetime to represent the residents of District 5 during such an important time in history. Read on to find out more about some of the ways your city council office has been working hard to keep our neighborhoods and our city thriving over the past couple of months. #KeepLowryStrong COVID-19 Emergency Relief Fund Our office partnered with The Lowry Foundation, The Lowry Redevelopment Authority, The Lowry Safeway and the Safeway Foundation to support the #KeepLowryStrong COVID-19 Emergency Relief Fund, which is a mini-grant program developed to support residents, business owners and families of students in Lowry. The mini grants are meant to help assist with things like rent, utility bills, groceries, or anything else needed to help cover costs associated with lost income due to the COVID crisis.

Supporting Our Local Businesses, Hospital & Healthcare Workers Our office is also working hard to support our local businesses and workers through two different initiatives. First, we purchased food from local District 5 restaurants and delivered it to the workers at District 5's own Rose Hospital. This way, we got a chance to support our local small businesses and thank our hospital workers for their service at the same time! Local restaurants included 7 Leguas, Walter’s 303, and Santiago’s Burrito’s.

Creating the #WeAreDenver Small Business Support Initiative Additionally, we partnered with the other council offices and business improvement districts throughout the city to spearhead the #WeAreDenver small business support initiative.

The purpose of the initiative is to identify which local businesses and service providers remained open and operating during the stay-at-home order and direct residents to these local businesses to help support them.

So, for example, the #WeAreDenver list showed that ACE on the Fax remained open, in the hopes that residents would buy any hardware supplies from there instead of going to the Home Depot in Glendale to shop for those supplies.

Partnering With Local Elected Officials All of your House District 6 elected representatives are also working together to ensure that you are receiving the best possible representation. As part of a joint effort, we began holding a biweekly online town hall meeting, so that residents can get a brief update from each of us! Participants on these calls include State Senator Hansen, State Representative Woodrow, City Councilmembers Hinds, Kashmann and Sawyer, School Board Directors Baldermann and Olsen, and RTD Director Williams. This is something that has never been done before in East Denver, and we hope that you are finding it helpful and informative. You can find out more information at facebook.com/DenverCouncil5.

Supporting At-Risk Residents through the TRUA Program One of the most immediate ways City Council is able to help our residents during this difficult time is through our Temporary Rental and Utility Assistance program, also known as our TRUA program. In January, we expanded this program and added additional funding so that it currently has a healthy reserve amount that can be accessed

by Denver residents in need. Any resident making up to 80% AMI can access the program and get assistance with paying 80% of their rent.

Interested residents should call 3-1-1 and push 6 for more information.

Creating a $10 Million Relief Fund and $3.5 Million Business Support Fund As a council, we mobilized the necessary financial resources needed to respond to the COVID-19 crisis as well. One of the things we did was create two relief funds – one general fund and one specifically for business support. The general fund helped pay for services and supplies related to the COVID crisis, such as personal protective equipment, overtime for personnel, capital expenditures such as hospital beds and ventilators, and facilities as needed. This $13.5 million came from the city’s supplemental fund, which was budgeted at $29.2 million for 2020. The remainder of the supplemental funds will be directed towards the standard items that the supplemental budget usually funds, like snowplow deployment and any capital purchases that may come up over the course of the year.

As of this writing, Denver has spent a little over $20 million in response to the COVID-19 pandemic, and we expect to see a budget shortfall in excess of $180 million. All city agencies have been asked to cut our 2020 budgets by 7.5% in order to backfill part of this shortfall.

Additionally, our finance department is reviewing the City’s Capital Improvement Plan to determine where capital projects might be delayed or cancelled to help backfill the gap. Finally, Denver has healthy TABOR reserves that it can tap in an emergency like this, and it has accessed $52 million of that fund to support our budget requirements for the year, which means that no resident services should be cut in 2020 as a result of this unexpected budget shortfall.

Our CFO estimates that it will take two years to recover from this budget shortfall.

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Windsor Life

Flag Raisers to be Recognized on Flag Day

Windsor Gardens will honor the men and women who faithfully post the buildings’ flags on holidays and designated days.

This recognition will coincide with Flag Day on June 14. This marks the first year the members of the Windsor Gardens Flag Corps will be formally recognized, and it will be done by mail in 2020 due to coronavirus limitations. The association hopes to make it a public celebration in future years.

The recognition will include a formal proclamation by name from the board of directors, a laminated guide with important dates and flag etiquette, and an iron-on patch that may be applied to a flag corps member’s shirt or jacket.

Flag corps volunteers to be recognized include: Bldg # 1 4

Name

Dee Toth Kaylee Thiessen

5 6 10 11 12 14 16 17 18 20 21 25 26 27 28 30 32 34 36 38 39 40 41 42 43 44 45 47 48 50 51

Al Minnich MaryLynn and Bernie Nowogrocki Gary Roll Peter Leeds Jan Taylor Kathleen Hyland Bob Klotz and Jude Obrigewitch Jim Baker Bobbie Belle Larry Nelson Joseph Bernisky Pat Ellis and Dave Anderson Ken Koehn Cathi Allen Diana Rivers Bill Mahoney Lester Kassel Donna Kraeski Richard Dotson Mona Knight Phillip Malone Steve Farrell Bill Lane Bert Merrill Marilyn Boudoris Booker Mays Terry James Pete Newman Ed Sievers Frank Sobus Joe Lisieki

Eagle AV, LLC **AUTHORIZED BY WINDSOR GARDENS ASSOCIATION**

DISH NETWORK INTERNET HOME PHONE email: matt@gr8tv4all.com Sales & Service: 303-337-3474

52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 68 78 80 82 84

Lynn Steven Scott Stark and Greg Cressler Carl Marshall and Linda Knosp Bob Stribling Mike Lopez Norvell Ballard Bob Hamblin Tim and Kathy Stiles Carl Bruckman Ron Andrews Katy and Bert Langeberg Jere DeBacker Priscilla Kai Shirlee Behringer Dean Deverick Clark and Audrey Bragg Bob Smith Bill Solomon Joe Randon Tony LaBate

Townhomes

Jerry Bevil &Tom Leahy

Members of the Community Response team who raise and lower the flags daily at the Alameda entrance to the community and at CenterPoint will be honored as well. They include Chief Euell Santistevan and Officers Cash Kraemer, Charles McGee, David Clinkinbeard, Eddie Strock, Hanna Starritt, James Palmer, Joseph Garcia, Kristina Brosset and Paul Rodgers.

June 2020

Page 19

Windsor Wellness It’s a Wonderful Life From Paul Reynolds, FNP-C and Monica Schonteich, FNP-C Paul’s grandmother was a wonderful lady who lived in a small town in central Oklahoma.

She was a housewife, a mother, and an ardent churchgoer, and she managed the general store they owned in town before it was closed down toward the end of the Great Depression. The store was a small mercantile of the day, carrying most of life’s necessities and was, essentially, the Walmart of their small community.

When Paul was a teenager, his father told him the story of the store.

He said that, during those difficult years, his parents would allow townsfolk to purchase items on credit that they knew would likely never be paid for. He described how the shelves were eventually emptied, and the shop doors were locked for the last time. As his dad ended the story, he looked over the top of his glasses and said, “You just can’t let good folks go hungry.” Most likely, he had heard those very words from his own parents and wanted to pass on a meaningful lesson in charity to his son, as well.

Although Paul’s grandfather died of smoking and emphysema when Paul was only a young boy, he was able to get to know his grandmother as he grew older. This mostly happened as his family made long, annual pilgrimages to Oklahoma each summer. They drove in heavy cars using cheap gas in order to reconnect with relatives and to create cherished memories of watermelon feeds, intimate after-supper conversations and the best scratch biscuits in the world.

The years passed, Paul grew up, and, after starting college, he realized the world was actually a pretty big place. It was clear he knew a lot less than he would need to know in order to find safe

passage through a darkening sea. The voices around him had become unfamiliar, and he wondered who could help. Since he had always valued his grandmother's wisdom, he hoped she might have some answers. He also knew her life was coming to a close and didn't want to miss the opportunity to hear what she might have to say. So, he wrote her a letter telling her he was feeling unsure about how to find his way. He simply asked her what she thought were the most important things he needed to know in life. A couple of weeks later, he received a letter back. In it she said, "Just do your best, and always be true to your word." Some pretty good advice.

We believe we can do no less than honor one another by being true to our word and waking up every day with the intention of being even better than the day before. We try to accept our human shortcomings and know that if we want to truly make a difference in the world, we can't just give lip service to the things we believe in. Instead, we aim to live and breathe our ideals in order to create change in ourselves and in the world around us.

Our families, our communities, and our country are built on very basic, but very solid principles. They are the bedrock of our beliefs and have been handed down from one generation to the next with both care and intention. So, this month we hope you will take a few moments to thankfully and fondly remember the lessons you have been given, how they have brought you to today and kept you in good health. Let’s remember the Moms who told us to eat our vegetables, but let us play in the rain, the Dads who showed us how to plant those vegetables and how to fix the faucet. Let’s remember the grandparents, caring friends and mentors who took the time to hear our stories, delighted in our joy and helped us each realize and clarify our unique sense of purpose. Hopefully, those memories and feelings will lighten our load, sharpen our perspective, and allow us to be the people who pass our gifts on to the next generation.

Wishing you all good health. Be well and take good care.

Paul and Monica

Wholesale Home Improvements

Call Larry Summer 303-887-9960 Wholesalehomeimprovements.com

LANAI ENCLOSURES Free Estimates / References

2019 Energy Star Windows / Patio Doors 25 years in business

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Windsor Life

ACTIVITIES Outdoor Fitness Classes at WG Yoga and Tai Chi The Activities Department has been organizing select outdoor classes, starting with Yoga and Tai Chi. Participants need to be comfortable walking on grass and uneven surfaces, willing to be in the sun and comfortable wearing a mask during exercise. Group sizes will be 8 residents per class to ensure 6-foot separation. Classes are 25-minute

sessions. If you are interested in participating, please contact: Ellie Wilkins at ewilkins@wgamail.com or 720-862-1533 or Renee Jennings at rjennings@wgamail.com or 720-862-1534. Participation is by reservation ONLY. Class space is extremely limited.

At this time, we will allow one class per week per resident unless there are open spaces.

Virtual WG Fitness Classes: Join Us Live!

Low Impact Aerobics with Kathy Zimmer

Chair Exercise with Kathy Zimmer

Tuesdays and Thursdays, 9 a.m.

Tuesdays and Thursdays, 10 a.m.

*Be ready to go at the start time! If you join after the class is in progress, Kathy will have to wait for a break in the songs to let you in.

*Be ready to go at the start time! If you join after the class is in progress, Kathy will have to wait for a break in the songs to let you in.

To join the Zoom class session go online to:

To join the Zoom class session go online to:

https://us04web.zoom.us/j/71703059562?pwd=cm5IMjVRUEkrejlUY 0Qva1ZBQjVPdz09

https://us04web.zoom.us/j/6740748933?pwd=NVc2dC9NOHdoSjFL TFBpNEhRTUJydz09

Meeting ID: 717 0305 9562

Meeting ID: 674 074 8933

Password: WG low

Password: WG chair

Active Minds® Live: Connect Online or Call-In UKRAINE: Thursday, June 18, 2020, 2 p.m. to 3 p.m.

Seventy years of Soviet control of Ukraine ended in 1991 with the collapse of the Soviet Union. During that time Ukraine suffered extensive famines, deportation of its citizens, and repopulation of its country by ethnic Russians. After independence, Ukraine aligned more with the west, resulting in escalating tension between ethnic Russians and Ukrainians. In 2014, Russia annexed the Crimea region of Ukraine, fueling an ongoing low-level civil war fed by Russian influence. In 2019, Ukraine’s President Petro Poroshenko was defeated by Volodymyr Zelensky, an actor/comedian who played the President in a popular television show. Join Active Minds as we review the history, present issues and future challenges of this former Soviet satellite country.

Two easy ways to join the program: 1. To connect via the Internet, go to: www.zoom.com. − Click “Join a meeting” − Enter this Meeting ID: 852 4358 8667 − Click “Join” − Click OK if it asks to launch Zoom or something similar

− Enter meeting password: 657066 − Follow the prompts to join the meeting 2. To connect through your phone, dial any one of these numbers: 1-253-215-8782

1-669-900-6833

1-346-248-7799

1-720-707-2699

1-408-638-0968

1-929-205-6099

If a number is busy, just try the next one. − When prompted enter the Meeting ID: 852 4358 8667 then the # sign. − Press # again when it asks for participant number. − Enter the password: 657066# and then you will be connected to the meeting.

Active Minds suggests that people start connecting to the meeting around 15 minutes before the start of the program, so that anybody who needs assistance can get it before the program starts.

This program is being brought to you by Windsor Gardens and Active Minds®. Expanding lives and minds with community-based educational programs.

Karnopp, Radosevich and Preston, LLC Attorneys at Law

Wills ~ Trusts ~ Living Wills ~ Probate Estates Guardianships & Conservatorships Consultations in the Privacy of Your Home Martha J. Karnopp, Kristi M. Radosevich Theodore C. Preston

303-646-2763

June 2020

Page 21

ACTIVITIES Denver Public Library Brought to Your Home What is the Maker Challenge?

Get creative! You can make a cooking video, record a song, show us your latest drawing or carpentry project. You can upload images, videos, or sound recordings of your projects. The sky's the limit!

How to participate?

Share what you're making at home with us and automatically enter to win a $50 gift card to an

awesome local business! From April 3 through August 8, a winner from each Denver Public Library branch will be randomly selected and notified at the end of each month. Be sure to include email address if you'd like to be entered to win. We can’t wait to see what you share with us. Get started right now at: denverlibraryadventures.org/makerchallenge

"LitLine" Puts Good Writing at Your Fingertips

Ebooks, Audio Books, Magazines and Movies

With the library's LitLine service, short stories, essays and poetry -- in both English and Spanish -- are just a phone call away. No need to download an app for your tablet or install Zoom on your computer. Just pick up your phone and dial 720-865-2003, and you can hear a DPL staff member read aloud.

Choose option 1 for story or essay in English, option 2 for poem in English, option 3 for story or essay in Spanish, and option 4 for poem in Spanish. If you want to leave feedback, choose option 5.

LitLine offers library staff a way to connect with the Denver community during this difficult time of social distancing and isolation. Staff members choose pieces that they enjoy and love, and so each reading is like a small gift to the community.

Because staff members get to choose the pieces they read, the writings you hear are as eclectic and diverse as the staff itself. They record new pieces every week, so keep calling back!

Denver Public Library offers several resources to download content. You can access these resources on your computer, on devices like eReaders, as well as in apps. For access information go to: www.denverlibrary.org/downloads

Books & Magazines Overdrive and its popular Libby app offer DPL's largest collection of eBooks and audio eBooks for adults, kids and teens. Nearly 350 Spanish language titles are also included. RBdigital offers audio eBooks you won't find on Overdrive, and many titles are always available for checkout.

Get the latest issue of hundreds of digital magazines on RBdigital and Flipster. Popular titles include: The Atlantic, Cook’s Illustrated, Cosmopolitan, Ebony, Entertainment Weekly, Esquire, National Geographic, Newsweek, The New Yorker, 5280 Magazine, US Weekly. Back Issues are also available.

Movies Do your binge watching on Kanopy, the streaming service for libraries.

Postcard Notes in your Mailbox The Denver Public Library has created a Postcard Program to connect library staff with the senior community. People who sign up for the program will receive in their mailbox a handwritten personal note on a postcard from a library staff member.

If you or someone you know would like to begin an old fashioned postcard correspondence with DPL, please email postcards@denverlibrary.org or call 720-865-1363.

Postage for this project is provided by the NextFifty Initiative.

Photo by Kenneth Martz on Unsplash

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Windsor Life

Community Gardens

Travel the World from the Comfort of Your Own Home Google Arts & Culture Google Arts & Culture offers an array of virtual tours and street views from places around the world! Museums, national parks, historic landmarks, popular vacation destinations, etc. There is an abundance of culture and endless hours of world exploration available to you at: https://artsandculture.google.com

U.S. Botanic Garden You can also take a virtual tour of the United States Botanic Garden at: https://www.usbg.gov/take-virtual-tour.

As a museum with a living collection, their exhibits, displays and plants are always changing. No two visits are exactly alike!

Veggies, fruit and flowers are already thriving in the East Community Gardens. ~ From Jeanne Lee The Windsor Gardens community gardens re-opened on May 9, 2020, with special safety guidelines put into place for the use of the areas.

Gazebo areas and furniture will not be accessible for use by the gardeners or general public to prevent touch surface contamination.

Group gatherings are not allowed, and individuals must maintain a minimum of 6’ social distancing. Please see the association's website and Facebook for the complete list of guidelines and more details.

Trivia by Carol Brooks 1. What product did Madam C.J. Walker sell that made her the first self-made American woman millionaire?

2. What is tinnitus?

3. When was the American Air Force Academy founded?

4. How many countries are in the world today?

5. Where is skin thinnest on your body?

Answers on page 27.

Here Comes the Sun, and I Say, "It's Alright" ~ The Beatles

June 2020

Page 23

COVID-19 Golfer Precautions & Regulations Revised May 28, 2020 Windsor Gardens Association has worked diligently to monitor the COVID-19 pandemic and to align the operations of our facilities with the recommendations of current public health orders. The Emerald Greens Golf Course is open for Resident play. To protect the safety and health of our community and staff, the Association is implementing new COVID-19 precautions and regulations for golf play.

COVID-19 GOLFER PRECAUTIONS & REGULATIONS • 9-Hole, Par 3 Course will be OPEN daily from 7 a.m. to 5 p.m. The last tee time will be 5 p.m.

• The course is open for Resident play. Residents will be permitted 2 guests per round. The course is not open for public play at this time.

• Group play is limited to 4 per group.

• Per orders implemented by the Denver Department of Public Health and Environment (DDPHE), all residents and their visitors (guests) must wear face masks while outside of their unit. This order extends to the Association’s common areas, which includes the Golf Course. All Golf Players Must Wear Masks. This means, all golfers should put on their face masks as soon as they park and exit their vehicle. The mask should remain on during golf play and until the players return to their car to leave the golf course. Residents are responsible for advising their visitors of the requirement to wear a mask. The masks may be handmade of cloth material.

• 6’ Social Distancing must be adhered to at all times. Please do not congregate as groups before, during, or after your rounds of golf. RULE OF THUMB: If you take the head of your driver and point the grip at the person nearest you and can touch them, you are too close.

•

Public Restrooms Are Not Available. Please plan accordingly.

•

No facilities are available for washing hands. Players should bring their own hand sanitizer, as it will not be provided by the Pro Shop or on the course.

•

Pushcarts will be available for rent (while supplies last) and will be disinfected between each use.

•

Only single rider carts will be available for rent, the only exception will be for persons with disabilities accompanied by a caretaker. Due to a limited number of carts, there may not be a cart available at your tee time.

•

Golf carts will be cleaned and disinfected after each use.

•

Rental clubs will not be available. Private golf carts are not allowed.

• Players must bring their own clubs and gear. Club storage is not available at this time.

• Please help our community slow the spread of the virus by staying home if you are feeling sick.

Reserving a Tee Time, The Pro Shop & Annual Memberships • Please call the Pro Shop at 303-366-3133 to schedule your teetimes and to pay for rounds of golf. No walk-up reservations will be allowed.

• Credit card payments, cash or checks are accepted for rounds of golf.

• The Pro Shop will allow purchases of gear, snacks, and beverages with an outdoor transaction. Cash, check, or credit card will be accepted for these purchases. Golfers will not be allowed to enter the Pro Shop.

• Annual Memberships are available for purchase at the prorated cost of $325. Please call the Pro Shop to purchase the membership.

Cash and check will be accepted for membership fee. No credit card payment will be accepted for this purchase.

Check-in • Please arrive no earlier than 15 minutes before your tee time and do not congregate. Please maintain 6’ social distancing while you wait to be checked-in.

• The practice green is open 15 minutes prior to your tee time. It is closed to anyone without a tee time. There will be no holes or flags.

Two people are allowed in the practice green at one time and must stay at least 6’ away from everyone at all times.

• The driving range and chipping greens are CLOSED and not available for use.

• Each group will be called to the tee through a loudspeaker. To maintain proper distancing, do not head to the tee until your group is called.

• Tee time intervals are expanded to 15 minutes to allow for social distancing.

On the Course • THE ON-COURSE RESTROOM IS CLOSED. Please plan accordingly.

• Water coolers have been removed from the golf course. Please be prepared with your own water bottle.

• Scorecards and pencils are not available.

• Please maintain 6’ social distancing from the starter and all players at all times.

• No handshakes and high-fives.

• Do not touch or use other players' clubs and/or golf balls.

•

Bunker rakes, ball washers, and water buckets have been removed from the golf course. Feel free to play preferred lies. Please smooth the bunkers with your feet or club.

•

All flagsticks have been removed. There is a 1-inch cup cover on the green. Once your ball strikes the cover, consider your ball holed. You may still post scores using the USGA’s recommended "most likely score" guidelines.

Our highest priority continues to be the health and safety of our residents and staff. Golfers are asked to adhere to the new COVID-19 precautions and regulations for golf play to ensure that play runs smoothly, and the course can remain open. Guests that cannot adhere to or respect the guidelines will politely be asked to leave.

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Windsor Life

SERVICE DIRECTORY The Windsor Gardens Association, including its board of directors and employees and the Windsor Life staff, are not responsible or liable for any of the services or products advertised in the Windsor Life publication, nor do we endorse any advertisement, product or service. The Association recommends that you thoroughly research any product or service and check references prior to hiring any individual or company.

AIR CONDITIONING Air Conditioner Sales & Service Tom Grace 2443 S. University #211 303-755-2111 or tmmytomato@aol.com APPLIANCE REPAIR A to Z Appliance Repair In Home Service – Fully Guaranteed Our Goal is your Satisfaction Call Dave 303-371-4229 ATTORNEYS Kirch, Rounds & Bowman PC Estate Planning/Admin, Real Estate Over 40 yrs combined legal experience www.dwkpc.net 303-671-7726 AUTO BUY & SELL Automotive Search, Inc. Find your New or Used Car or we will BUY yours. Oldest Auto Broker in Colo Dave Nichols 720-641-2208 Hampden Ave AUTO REPAIR & SERVICE Gary’s Full Service Auto Repair Done Fair, Done Honest, Done Right.

23 Years. 100% AAA Customer Approval 30 S. Havana #304R 303-364-8344 COMPUTERS Affordable Computer Repairs, Etc. Computers, laptops, i-Phones, i-Pads Tablets, VCRs, Roku, Errands, Etc. Monica 303-875-5837 Computer & Electronic Help by Stephen College student, grandpa lives in WG Enjoys helping seniors, plus tutoring Low fee 303-330-2272 In-Home Technology Assistance Need help and the Grandkids are gone?

Computers, Cameras, Phones, TVs, Etc. 720-244-4166 Scott or Mike ELECTRICAL Matthew Master Electrician WG References – WG Discounts Licensed & Insured 303-619-2702 FLOORING Sky Rise Carpet Cleaning, LLC A Full Restorative Carpet Cleaning Tile, Grout, Upholstery and Area Rugs Adam Hursh 720-251-5194 GARAGE DOORS GDO Dynamics Garage Door Openers & Parts Scot Sturgis 5017 S. Gibralter Way 303-693-6894

HAULING Anything Anytime Anywhere To Dump 30% Senior Discount Estate Clean Out and Clean Up Taddy 303-525-5421 Cut Rate Hauling Providing Trash and Junk Removal Furniture, Appliances, Debris, Etc. Rueben 720-434-8042 Express Hauling Services Appliances, Furniture. Total clean out Seniors/Veterans Discounts applied Vern 720-275-3709 HEALTHCARE Kang, Ruth, DDS PC 496 S. Dayton St. Denver, CO 80247 303-360-5660 Understanding Your Medical Care, LLC Our nurses clarify your medical needs And are by your side at appointments Call 303-578-6938 uymcadvocate.com HOME CARE

HOME CARE continued Private Duty Caregiver Very Affordable, Professional, Refs, Can assist or relieve your caregiver Judy 720-261-8062 or 720-200-0222 HOME CLEANING SERVICES Princess House Cleaning Quality House cleaning Reasonable rates-Refs. available Princess Robe (720)469-9080 HOME REPAIR & REMODEL ACH Home Improvements Kitchen, Bath, Shower pans, Flooring Tile, Dry wall, Paint, Work Guaranteed Free bids 720-692-3187 Affordable Home Repairs, LLC Denver- Based Handyman, Electrical Plumbing, Painting, Window washing Jason 719-271-1941 American Construction & Remodeling A Full-service remodeling contractor Lis. & Ins. When quality counts Call Vernie 720-692-3187

Beth’s In-Home Care & Cleaning Help with all aspects of daily living Lovingly helping Seniors over 25 yrs Beth 303-862-7136

All Pro Construction Grow your equity with Quality Const.

Lanai doors, Kitchens, Baths, Free est.

Call Al 720-569-4195

Diamond Care, LLC Personal Care Provider since 2004 Homemaker, Transportation Amy 720-317-7251

Best Home Improvements Free Estimates, remodels, electrical Plumbing, carpentry, painting, hauling Call Steve 720-987-0292

Elderlink Home Care, Inc. Quality Companion Care Since 1988 Help Is Just A Phone Call Away 303-734-0641

Emerald Home Repair Basic Home Repairs, Plumbing Electrical, etc. Windsor References Larry Dotterer 720-384-5806

Elite Home Care Services Loving care from the heart 12 years’ experience WG refs.

Gloria w) 720-939-3848, c) 702-843-7815

Expert Drywall Repair & Texturing Serving the Denver area for 30+ years WG Resident, Free estimates Gary 303-526-6859 relgar3600@gmail.com

Flexible and Reliable PC Days or Overnight 25 Years’ Experience Jenny 720-620-0055

JLV Contracting Kitchen & Bath Remodel Licensed, Insurance & References SeniorDiscounts-GuaranteedWorkmanship Jim @ 303-517-0439

In-Home Care Giving Experienced Caregiver’s WG Refs Daily living assistance 720-789-4767 720-394-6827

Tom May Complete Remodel & Repairs 27 yrs at Windsor Gardens 303-229-0981 or 303-696-6259

Joy Home Care & Cleaning, C N A Experienced Nurse Aid Daily living assistance 720-518-1409 or 720-982-2337 My Natural Calling Senior Services 38 yrs serving the Senior Community Consultation & Various Services avail 720-403-6697 www.cynthiahardiman.com

INSURANCE State Farm-Adam Bird Agent, CLU CHFC Insurance and Financial Services Windsor Commons Shopping Center 720-535-9009

June 2020

Page 25

SERVICE DIRECTORY INTERIOR DESIGN Bulik Designs Interior Design, Remodeling, also Staging and/or Updating Home to Sell Joel Bulik @ 970-305-7347 LANAI ENCLOSURES

PAINTING continued The Master Painter A professional painting services Established since 1987, Free Estimates Jeffrey States 720-628-2895 PET SERVICES

Grande Vista, Inc. Enclosed Lanais, Windows & Doors 1550 Larimer St., #454, Denver 80202 Carlos Perez 303-777-4500

Love on a Leash Superior, experienced, Personalized dog grooming 303-360-0450

Wholesale Home Improvements Enclosed Lanais, Windows and Doors Kitchen and Bath Remodel Larry 303-887-9960

Silver Whiskers Pet Care Dog Walking/Cat Care Reliable, Insured, Windsor Resident New phone # 720-416-5926

MOVING SERVICES

PLUMBING

Life Caddie Technology implementation/education Home organizing/decluttering/packing Call Amy at 720-419-9331

Vertec Plumbing Great Rates. Free Instant Quote Plumbing and Drain Cleaning www.vertecservices.com 720-298-0880

Retirement Home Movers 2 Men $100 per Hr. 3 Men $140 per Hr. Open 7 Days a Week 8am-8pm John 720-975-3966

Victor E. Plumbing & Tile Plumbing, tile, lighting & hardware Specializing in repairs & remodels Call 405-426-5612 mobile

Small World Movers 12 Yrs Experience-Licensed & Insured Friendly, Dependable, Polite, Efficient 303-931-6135

Wright, Wayne Master Plumber Service and Repair Kitchen+Bath, Balanced Shower Valves 303-344-2637

PAINTING ABC Painting We paint anything and everything Sheetrock repair as required Call Steve 720-987-0292 Fine Quality Coating LLC Call today for free estimate We can start right away!

Travis 720-237-6588 Handy Manny Painting Also repair walls, prep, paint Clean-up & organize with perfection 303-521-0063 – website: dancemanny.com Kevin’s Painting Moving in? Moving out?

Many WG References. Best rates Kevin 720-789-9828 leave message

REAL ESTATE Barlow, Chad Colorado Home Finder Realty ChadBarlowHomeFinder.com 720-422-1979 Braun, Dan Home Smart of Cherry Creek Helping buy & sell in WG since 1993 303-883-5881 Bulik, Joel Colorado Home Finder Realty Joel.Denver.ColoradoHomeFinder.com 970-305-7347 – WG Resident Coldwell Banker, Cheryl Lohuis Realtor & WG Owner, Your time 2 Buy! Have owned 3 homes here & Love It! 303-522-6161 AColoradohome4u.com

REAL ESTATE continued Guzman, Carol , CNE, SRES Your Castle Real Estate, Inc “Exceptional Service-Superior Results” 303-929-3157 cj.guzman@comcast.net Home Real Estate, Shirley Shideler Windsor Gardens is My Home Too! 9355 E. Center Ave. #3-A, Denver, CO 303-503-0745 shideler3@gmail.com Ingebritson, Carolyn, SRES, Realtor Your Castle Real Estate Tours Offered! 55+ Advisor 303-594-7696 cingebritson@gmail.com Metro Brokers-Pete Withers Living and working in Windsor Gardens Get top dollar for your condo 303-881-7651 Call anytime Schoenecker & Co. Knowledgeable and Experienced Sell Fast for Top Dollar. WG Resident Mike 303-898-3963 WINDOW FASHION Alfa Blinds, Blinds by Tomorrow At Alfa Blinds we Make, Install Repair & Clean Blinds by Tomorrow 303-366-9266, 60 S. Havana St, #612 Master Blinds Services LLC Sale, Repair, Clean 12445 E 39th Ave #306 303-518-4307 WINDOW INSTALLATION & REPAIR American Windows & Doors Lanai doors & windows, Interior doors Frame down, closet openings Call Vernie 720-692-3187 Grande Vista, Inc. Windows, Doors & Enclosed Lanais 1550 Larimer St., #454, Denver 80202 Carlos Perez 303-777-4500 WINDOW WASHING Al’s Window Washing Reliable and Reasonable Rates 10% Discount Windsor Gardens Residents Alan Stiegelmar 720-237-4041

Grossman, Amy and Scott See our Ad-Back Page of Windsor Life www.windsorgardensdreamhomes.com 303-941-9436

Call 303-364-7485 to list your business or ser vice.

Answers for Trivia on page 22.

1.

Hair care product

2.

Ringing in the ears

3.

April 1, 1954

4.

195

5.

Eyelids

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Windsor Life

C L A SS IF IED S Classified Ad Rate: $5 per 50 characters, including punctuation and spacing. Call 303-364-7485 for more information.

Deadline for submission is the 10th of month prior to the month of publication.

GARAGE FOR RENT UNDERGROUND GARAGE SPACE FOR RENT Windsor Gardens East, parking lot #UP-24, protect your car from hail, heat, and snow with easy in/ out access. $45/month. 303-618-0363 hayashi.jh@gmail.com.

HOME FOR RENT LUXURY 1200 sq ft 2BR/2BTH renovated condo with all 1st-class finishes is avail June 1! Open floor plan with electric fireplace and built-in shelves in living room. Kitchen and baths have beautiful cherry cabinets, exotic slab granite, designer tile, and Kohler faucets and fixtures. Separate office with built-in desk and cherry storage cabinets. Three new ACs and ceiling fans.

Many special details as this was professionally designed for my father. First flr, 9320 E Center Ave, next to laundry room, with walk out to lawn from enclosed, secure lanai. Garage only steps away from bldg entrance. $1,570/ mo. Pets nego. Call Susan, 303-322-2299.

2BED/2 BATH FOR RENT 750 S. Clinton St, top floor unit with updated kitchen available now! No smokers or pets. Faces East. $1200/mo. oneyear lease. Garage included. Call Dan Braun 303-883-5881.

HOMES WANTED. WANTED WILL BUY YOUR UNIT FAST. No fees, Get a second opinion. WG resident.

Schoenecker & Co. 303-898-3963.

WINDSOR GARDENS RENTALS The demand for rental units in Windsor Gardens is greater than ever! If you are an owner needing professional property management services at reasonable pricing or if you are a potential tenant in search of a rental unit call 303-808-0808 today to discuss opportunities and availability! Jane Doyle, Managing Broker, CharterWest Consulting, Inc.; Equal Housing Opportunity Brokerage. Windsor Gardens resident.

REAL ESTATE TRANSITION SPECIALISTS and Windsor Gardens Experts, Amy & Scott Grossman-Buy, Sell, Private Tours, $Cash for Properties. Know all your options. See ad on back page of this paper. 303-941-9436. www.

GrossmanDreamHomes.com.

ITEMS FOR SALE I BUY MOBILITY SCOOTERS, Knives and old metal toys wanted. Alan 303-232-1212.

FAIRMOUNT CEMETARY PLOT FOR SALE-Last remaining space available in this beautiful older section. Both upright and flat markers allowed. Suitable for casket or 2 urns. Current value of this plot is $9,500; asking $4,200 which includes $375 transfer fee. Cash or cashier’s check. Call Gail 303-758-8269 if interested.

ITEMS WANTED I WANT TO BUY A parking garage space near Clinton and Alton 303-6180363 hayashi.jh@gmail.com.

SERVICES COMPUTER TUTOR PC • MAC • iPad • Lessons in your home. All things electronic set up and training. Over 20 years exp. Please call 303-845-2465 Gerri Woody.

DRIVING DIVA….Will limo you to appointments, shopping, DIA, References.

Diane Parker 303-947-3175 WG Res.

SERVICES continued TRANSPORT TO DIA? 24/7! DOCTOR? Anywhere! Full service shopping assistance? Store to your door! References available. Please call Larry (WG Walking man) 18 yrs WG Resident 720-400-3386.

NEED A RIDE TO CHURCH? Queen of Peace Catholic Church shuttle will pick you up at Windsor Gardens every Saturday at 3pm and return you home after church services for only $2 Call Michelle at 303-521-8397.

NAILS & SKIN CARE BY CATHY I have 35 yrs experience in manicures,pedicures,Waxing, Eyelash/Eyebrow dyes. I am mobile & will come to you. Please call for Appt. 303-549-3854 ALTERATIONS/MENDING Guaranteed. 40 years experience. Reasonable rates, Good turnaround time. By appointment, Clean clothes only. Cindy 720-859-7272.

MOBILE DOG GROOMER – Dirty Dawgs Done Dirt Cheap. Specializing in Service & Special needs dogs. Offering exceptional door to door service.

10% off first visit. Michael Sachs 720-215-7279.

IN-HOME MANICURES & PEDICURES –24 yrs exp. Licensed. Jeanine 303-886-4028.

DOG WALKING $10/15 min. $20/30 min. $35/hour. Windsor Gardens Resident 720-293-9903.

FEMALE DRIVER, CAREGIVER, COMPANION, light housekeeping.

Martha 720-935-5526.

CLEANING! HAVE A CLEAN HOUSE! Breathe Free. No Chemicals.

Joann 303-434-1688.

PROFESSIONAL HOUSE CLEANING SERVICES – Eco friendly, dependable and trustworthy. Flexible availability. Shay 303-562-6368.

NAILS BY CAROL SUE. I am a Windsor Gardens resident with 34 yrs experience. I am now offering mobile services within Windsor Gardens.

Special training with diabetic feet. Manicures & Pedicures. Please call for apt. 720-363-6210.

25 YEARS CAREGIVER. Very reliable, also housecleaning, Good references. Loretta Wright 720-681-7147.

CAREGIVER! REASONABLE RATES –Cooking, Errands, Pet help, Personal care, housecleaning, 20 yrs. Exp., Licensed, Great References Maria 720-232-4371.

HANDY MANNY: Transportation to and from DIA, appointments, shopping, etc. Manny Viarrial 303-521-0063.

IN-HOME HAIRCUTS. Men and Women. Windsor Gardens resident, with 30 years barbering experience. I will come to your home to provide haircuts.

Contact Carolyn 937-559-3781 and leave a message.

LOVING EXPERIENCED CAREGIVER Transportation to shopping, appointments, errands, housecleaning, etc. Cindy 303-910-7405.

DECLUTTER; PROCEDURE RIDES; Cat-tercise; Dog walking; Ironing; Evee 303-548-6230 WG res.

June 2020

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