Call center challenges in India Any business, small, medium or large understands the imperativeness of customer helpline numbers. These numbers are any customer’s first asylum when they encounter any dissatisfaction of technical issues with a product. The calls made by them are received by call centers which are mostly in India or other developing Asian countries. Though India is one of the most preferred outsourcing destinations, there are some major call center challenges here which are to be effectively handled. Amid these, India has never stepped down because experts here know to ensure that the challenges and adversities are addressed impeccably.
Serious challenges that need to be addressed