Should you wish to purchase or rent equipment, please take note of the following steps: 1.
You will receive an Equipment Requisition form indicating the equipment and the price of the item(s) you require. 2. Arrange for payment with the Cashier’s Office. 3. The Cashier will give you a receipt, which you will take back to the area where you made your purchase and you will receive the item(s) you require upon verification of your receipt.
Housekeeping Services Patient room cleaning, washroom cleaning and other cleaning services will be conducted daily, 7 days per week. Should you have any questions or concerns about the condition of your accommodations please do not hesitate to call the Housekeeping Department at 519254-5577 Ext. 52200 or 226-724-0926.
Identification It is important for staff to be able to identify patients at all times. Upon admission, you will receive an identification bracelet to be worn at all times. Staff, medical students, allied healthcare students, and volunteers are also required to wear identification badges with their name and department clearly visible.
Infection Prevention and Control The most important way to stop the spread of germs is by keeping our hands clean. Soap and water or alcohol rub may be used to clean hands.
When should you clean your hands? • Before and after eating. • After using the washroom. • After sneezing or coughing. • Before and after you touch a bandage or wound. • Before you leave your room and when you come back to your room.
When should staff clean their hands? • • • •
After touching objects in your room and going to another room. Before and after touching you. Before and after special procedures, such as giving a needle. After contact with body fluids, such as blood or urine. Staff work hard to keep their hands clean but don’t be shy about asking us! We may be busy and forget, but we welcome you to remind us. It’s OK to ask. www.wrh.on.ca
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