St. Joseph's Health Centre - Toronto. Patient and Visitor Information Handbook

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Protecting your personal health information In order to provide the best possible care for you and your family, it is necessary for us to collect, use and disclose patient information. We are committed to protecting the privacy and confidentiality of your information and we have specific policies and practices that are in place to do this. You may request access to or correction of your personal health records, or withdraw or withhold your consent for some uses and disclosures by contacting us (subject to legal exceptions). For more information please visit our privacy section on our website at stjoestoronto.ca/privacy For more information about our privacy protection practices, or to share a concern you have with our practices, contact our privacy office at 416-530-6000 ext. 6815 or at privacy@stjoestoronto.ca

Accessing to your health record (release of information)

If you would like to access your health record, please call patient records at 416-530-6000 ext. 6047. Patient records are strictly confidential and the Health Centre must comply with legislation regarding privacy and access to records. Our patient records office will only release patient information through a request in writing. Requests can be sent to: Attention: Health Records ROI St. Joseph’s Health Centre 30 The Queensway Toronto, ON M6R 1B5 Please include your date of birth, the time and date you were a patient, first and last name, address where your patient information will be sent, telephone number and your signed consent. You will need government-issued picture ID (i.e. driver’s license, passport) to pick up your patient record. The Health Centre only keeps patient information for a specific number of years after a patient was cared for.

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Patient and Visitor Information Handbook


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