PATIENT SAFETY AND SECURITY
Patient safety is one of the top priorities at Runnymede and as our partners in care, you and your family are encouraged to help in the following ways: • Ask questions • Talk about your health • Understand your medication • Know the healthcare professionals and make sure they know you • Practice the sleeve sneeze and wash your hands frequently • Ask your visitors not to visit if they feel sick. Brochures related to patient safety are available in the brochure holders around the hospital and are online at www.runnymedehc.ca/patients-visitors.
ACCESSIBILITY
We identify and remove barriers that could prevent individuals with disabilities from accessing our services. Our policies and procedures comply with the Customer Service Standard under the Accessibility for Ontarians with Disabilities Act 2005. Examples include permitting the use of guide dogs, assistive devices and offering reading materials in large print. We make it possible.
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