CONTENTS WELCOME About us...................................3 Our Purpose.............................3
GRATEFUL PATIENT Headwaters Health Care Foundation...............................4 The Heart of Headwaters..........4
PATIENT INFORMATION While in Hospital.................5 Friendship Gardens...................6 Spiritual Care...........................6 Ways to request a visit from a Spiritual Care volunteer.............6 Kids Kart..................................6 Patient Companion Program.....6 Visitor & Mask Policy.................7 Designated Care Partners..........7 Mask Policy...............................7 Headwaters’ Patient & Family Declaration of Values................8 Patient Rights & Responsibilities.........................9
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PATIENT SAFETY AND PRIVACY Patient Safety and Privacy................................. 10 Privacy.....................................11 My health care patient portal.....11
HOSPITAL POLICIES Allergies...................................11 Scent-free.................................11 No smoking..............................11 Infection prevention/ handwashing...........................12 Employee identification............12 Student Placements..................12 Safety Drills.............................12 Security...................................12
COMMUNITY SUPPORTERS INDEX Community Supporters....14
Information subject to change