Freeport Campus
Cell phones General cell phone use is permitted on GRH property. However, please ensure you do not use a cell phone within one meter of any medical device to avoid any radio-frequency interference. Hospitals are required to maintain the privacy of patients. If you choose to take a photo in the hospital with your phone, please ensure you have the consent of all parties involved, that there’s no one in the background who hasn’t consented, and care will not be affected. If you have questions, please ask a staff member.
Cash We recommend guests of the hospital bring a small amount of cash with them. Change is available through the cashier’s office in our Pioneer Terrace wing, first floor, during business hours.
Chaplain / chapel See “Multifaith room / spiritual services” on page 29 or call ext. 2142 for more information.
Donations The Grand River Hospital Foundation (www.grhf.org) gladly accepts donations to support the purchase of specialized patient equipment, upgrades to facilities and other initiatives. Please see page 4 for details.
Elevators There are elevators in every building. If you are using a wheelchair and are unable to push the buttons, bump the large green kick panel with your chair to call the elevator. Once you are inside, the elevator will stop at every floor. Ask at the reception desk for the elevators closest to where you are going. During a fire alarm, all elevators automatically return to the main floor and shut down with their doors open.
Hairdressing The Village Studio is a beauty shop located on the main floor of Grand River Terrace. Open Wednesdays and Fridays from 10am to 4pm, it offers beauty salon services by appointment. Please call ext. 7150 to book your appointment. For chronic and complex care patients, you have the option to pay for your hairdressing services by completing a form at the studio. Patient accounts can then bill you directly.
Laundry
Freeport offers a weekly personal laundry service for WATERLOO patients for $80 a month. Fees are EXCEPTIONAL CANCER CARE IN subject to change. Patients already receivingCANCER a co-payment exemption can IN 10 YEARS OF EXCEPTIONAL CARE apply for 1 a0 reduced rate. Please callEXCEPTIONAL ext. 7082 for more LINGTON YEARS OF CANCER information. www.grhosp.on.ca •
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