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Etobicoke General William Osler Health System Patient Services Directory

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Uninsured medical services

Some services, such as cosmetic surgery are not covered by OHIP. Payment for these services is due prior to admission. There will be a physician fee payable to the doctor and a hospital fee payable to the hospital.

Billing and Payment Procedure for Visitors to Canada and Uninsured Residents of Ontario

We are committed to providing you and your families with the highest quality care possible. While compassionately considering the needs of our patients and their families, we must follow guidelines to ensure payment from Visitor and Non-Resident patients. Please read the brochure entitled, “Billing and Payment Procedure for Visitors to Canada and Uninsured Residents of Ontario”. It will help you understand our billing and payment procedures for Visitors to Canada and Uninsured Residents of Ontario. It can be obtained from the Finance Department at extension 56851.

Ambulance and Patient Transportation - Fee and Service Information You may require transportation to and from hospital. Here is important information you should know and understand about the costs you may incur.

There are many ways to move patients to the hospital, from the hospital to their homes, or between health care facilities. These include: 1. Ambulance for emergency situations or when a paramedic is needed. 2. Transportation services for non-emergency situations where a special transport vehicle may be necessary for a patient on a stretcher or in a wheelchair. 3. Private vehicle/taxi/accessible taxi. Before you are discharged from the hospital, you will need to arrange your transportation home. We recommend you plan your ride home with family or friends. If this is not possible, the hospital will help you arrange your transportation home. You will be required to pay for this service. Once you are discharged the hospital cannot hold your bed to accommodate delayed travel arrangements, so you may need to wait elsewhere in the hospital for your transportation (i.e. cafeteria, lobby, etc.). AMBULANCE (Emergency Medical Services -EMS) 1. You are required to pay a $45 co-payment for land or air ambulance if you have a valid Ontario Health Card AND it is deemed medically necessary by the receiving or attending physician. 2. You are required to pay the full $240 cost for land ambulance if you don’t have a valid Ontario Health Card OR the ambulance transportation is not medically necessary. 3. There are situations where you will be exempt from payment, i.e. when you are transported between health care facilities. Please note that the first time you are admitted to a long-term care facility you are responsible for the transportation cost from the hospital. Payment for ambulance service is made to the hospital and you will receive a bill from the hospital.

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