Hospital Services
by calling ext. 3438. Meals will be ready in 30 minutes and delivered to the rooms. Prices are $7 for an entrée with a beverage; $10 for a full meal with side dish and dessert. Payment can be made to Food Services staff upon delivery. Cash, Interac, Visa, MasterCard, and CHEO Gift cards are accepted.
Gift Shop The Tree House Gift Shop is located on the second (main) floor near the front entrance of the hospital. The gift shop is owned and operated by CHEO and all proceeds help support programs within the hospital. It offers a wide variety of gifts, magazines and novelty items including toys, stuffed animals, CHEO attire, and personal hygiene items. The hours of operation are Monday to Friday from 9:00 a.m. to 5:00 p.m. and weekends from 11:00 a.m. to 4:00 p.m. Family members and friends can order a customized gift basket or special gift for a CHEO patient. Orders for gift baskets and general gifts can be placed by phone at 613-737-2393, ext 2155. Our staff will be pleased to provide you with suggestions and delivery to the patient’s room within 2 hours of ordering.
Accommodations Off Site Two reasonably priced overnight accommodations close to CHEO exist for families arriving from out of town or wanting to remain close to a child who is in hospital. • Manoir Ronald McDonald House of Ottawa and Eastern Ontario serves as a “home away from home” offering fully equipped rooms reserved for families with children suffering from cancer or other serious illnesses. Your social worker, nurse, or other member of your healthcare team must refer you. • The Rotel provides accommodations for any family and friends visiting patients at CHEO. For reservation information, please call 613-733-1412.
Ca$h Machine Three ABM cash machines are located at CHEO, one in the main lobby, another in the Garry Cardiff wing hallway (beside the parking machine) and a third near the Emergency Department entrance (beside the parking machine). Change-making machines are located in the Rainbow Cafeteria on the first floor.
Family Rooms A family lounge is located on 5-West. The Family Forum Lounge is open 24/7 and provides a functional and comfortable area for parents and families complete with a computer centre with wireless internet access, a small kitchen facility with a microwave and fridge, private shower and
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Making a difference in the lives of children, youth and families.