Garden Street Site Only.............................................................17 Dental Hygiene Services................................................................................. 17 Foot Care Clinics............................................................................................ 17 Patient Appointments...................................................................................... 17 Power Wheelchairs Policy............................................................................... 17 Residents & Friends & Families Association (RAFFA).................................... 17 Therapeutic Recreational Service................................................................... 18
Discharge Planning......................................................................18 Planning For Your Discharge.......................................................................... 19 Supporting You in Your Return Home............................................................. 20
CODE OF CONDUCT............................................................................21 Brockville General Hospital Patient Bill of rights and responsibilities.......................................................22 our INFORMATION practices........................................................23 Collection of Personal Health Information....................................................... 23 Uses and Disclosures of Personal Health Information.................................... 23 Accessing Your Record................................................................................... 23 Important Information...................................................................................... 24 How to Contact Us.......................................................................................... 24
PATIENT SERVICES..............................................................................25 Eleanor’s Café (Charles Street Site)................................................................ 25 Hairdressing.................................................................................................... 25 Magazine Cart (Charles Street Site)............................................................... 25 Wagon Gift Shops........................................................................................... 25 Wagon Cart and Newspaper (Charles Street Site).......................................... 25
HOSPITAL PROGRAMS/SERVICES....................................................26 Ambulatory Care............................................................................................. 26 Brockville Cardiovascular Program................................................................. 26 Diagnostic Imaging......................................................................................... 26 Emergency Department.................................................................................. 26 Infection Control.............................................................................................. 27 Inpatient Units................................................................................................. 27 Brockville General Hospital Patient Directory Page 5