Patient Registration
Hours of Operation: Monday to Friday, 8:00 a.m. - 4:00 p.m. After hours admissions are processed at the Charles Street Site switchboard. All outpatient registration is completed by Central Registration from 7:00 a.m. - 6:00 p.m. Admissions to Garden Street Site are processed through the Charles Street Site Central Registration.
Ambulance Transfers
All non-urgent ambulance bookings are completed through the Admitting office at extension 1116. All urgent transfers are completed through the nursing unit
Spiritual Care
The Spiritual Care Team commits itself to holistic spiritual ministry. The team strives to meet patient needs through pastoral visitation, ecumenical worship and prayer while respecting the diversity of each person’s faith choice and traditions. Community clergy are contacted on an individual basis to strengthen the religious component of care through sacramental ministry. For further information or individual requests, call extension 4120. Quiet Room, Charles Street Site - located in room XG-170 on the ground floor next to the cafeteria. Open 8:00 a.m. to 8:00 p.m. Chapel, Garden Street Site - located on the fourth floor in room 462. Open 24 hours a day, 7 days a week. Sister Mary Alberta Quiet Room, Garden Street Site - located on the 4th floor in room 402. This was decorated for patients and their families/friends to enjoy some quiet time away from the nursing floors.
Surgery
In preparation for surgery, patients may be asked to attend a pre-operative admission clinic for tests, admission information and instructions. During this visit, important information is provided to help prepare for surgery and recovery. Patients may be asked to attend a pre-operative assessment clinic. Patients scheduled for total joint replacements will need to attend an educational physiotherapy class. Valuable information and instruction regarding rehabilitation exercises is provided during these classes. Brockville General Hospital Patient Directory Page 28