Please remember you are responsible for informing family, friends and clergy that you are staying in the hospital.
Billing and Accommodation
Please visit the hospital’s Admitting office near the main entrance at CSS and the Business Office at GSS on the First Floor to discuss accommodation. People living in Ontario with valid health cards are covered by the Ontario Health Insurance Plan (OHIP), which includes admission to a ward (four beds) for inpatient care. A patient may want to upgrade his or her room to semi-private or private. Please check insurance coverage prior to coming to the hospital. OHIP does not cover extra costs such as upgraded rooms, telephone or television. The patient’s insurance company may cover part of the cost of upgraded accommodation. If not covered by insurance, the patient is responsible for those costs. The Business Office will bill the patient’s insurance company for preferred accommodation; all other charges will be billed directly to the patient. The Business Office staff will discuss charges with patients. Arrangement for payment may be made in confidence directly with the Business Office or with a member of the Business Office staff at the patient’s bedside. Business Office Hours 8:00 a.m. - 4:00 p.m. Monday to Friday, excluding statutory holidays. After Hours and on Weekends Bills may be paid at the switchboard at Charles Street Site. Bills may be paid by cash, personal cheque, Visa, MasterCard or Interac/Debit. Items not covered by OHIP: • Ambulance Services • Aerochambers • Liquid Nitrogen • Canes • Pregnancy Tests (non-emergent) • Cast Shoes • Shoulder Immobilizers • Cervical Collar • Splints • Crutches • Tensor Bandages • Dressings • Uninsured Surgical Procedures • Uninsured Emergency Visits • Fibreglass Casts Brockville General Hospital Patient Directory Page 14