How to Contact Telstra Support Number For Help
Telstra Corp. Ltd. engages in the provision of telecommunications and information services for domestic and international customers. It operates through the following segments: Telstra Consumer and Small Business, Telstra Enterprise, Telstra Wholesale, Networks and IT, Telstra InfraCo and Others. The Telstra Consumer and Small Business segment comprises of telecommunication products, services, and solutions across mobiles, fixed and mobile broadband, telephony and play TV/IPTV, and digital content to consumer and small business customers in Australia. The Telstra Enterprise segment sells and contracts management for medium to large business and government customers in Australia and globally. The Networks and IT segment is responsible for the overall planning, design, engineering architecture and construction of Telstra networks, technology and information technology solutions. Telstra InfraCo segment is responsible for key network assets including data centres and exchanges, the copper and hybrid fibre coaxial networks, international subsea cables, poles, ducts and pipes. The Other segments include certain items of income and expense relating to multiple reportable segments that are recorded by its corporate areas. The company was founded in 1901 and is headquartered in Melbourne, Australia.
INTRODUCTION
TELSTRA
❏ Australia’s leading telecommunications and technology company.
❏ Range of communication services.
❏ 17 million mobile services, 7 million fixed voice services and 3.5 million of retail fixed broadband services in Australia.
❏ International presence in over 20 countries
❏ John Mullen is the Chairman ,Andrew Penn is the CEO, Warwick Bray is the CFO.
RELEVANT INFORMATION
❏ Creating brilliant connected future.
❏ 358 Telstra stores, 83 business centres,16,500 retail point.
❏ Competitors and strategies.
CORE VALUES OF TELSTRA
TREND ANALYSIS (Profit & Loss)
TREND ANALYSIS (Balance Sheet)
MAJOR SERVICES
INTERNET ● Broadband ● ISDN ● Dial Up MOBILE ● Personal ● Business
AND PRODUCTS
Telstra Contact Number: Support & Customer Service
TelstraAustralia now offers one phone number for most of their customers’needs. Since 2021, all Telstra calls are free to local numbers, national numbers, and mobile phones.
To speak to a customer service representative, you can call Telstra at 13 22 00 between 7am and 11pmAEST, Monday to Friday.
The 13 22 00 Tesltra contact number can be used for:
● General Questions
● Telstra Billing Enquiries
● Help with MyAccount, billing, and payments
● TelstraTech support
● Telstra Faults
● Help to choose aTelstra phone, internet or mobile plan, bundles or an entertainment plan
● Lodging a complaint or giving feedback
If you need interpretation services, Telstra customer service also offers multilingual support. For free translation and interpretation, call 1800
600
241
.
Contact Telstra Live Chat
ATelstra live chat feature is available through the company's website which allows you to message with a live person and receive help with the following:
● Accounts, billing, and payment help
● Telstra plans and services, including NBN & mobile phones
● Tech support
● Complaints & compliments
24/7 Telstra Live Chat
Just like on the website, the online account and My Telstra app support live chat messaging, allowing you to contact Telstra 24/7.
With in-app messaging, you can contact the company whenever you please, and Telstra customer service will get back to you as soon as possible. Unlike other providers' live chat features, you can leave the messaging page and wait for a response without exiting the live chat.This allows you to pick up where you left off when a customer service agent responds during business hours.
Telstra Webmail
If you have a Telstra webmail account, this can also can be accessed from either the Telstra webmail login page or via your MyAccount.
It’s important to note that to log in to your webmail account, you'll use your Telstra email address as the username, whereas signing in to your onlineTelstra MyAccount to view your billing history is done with yourTelstra ID.
If you want to add Telstra webmail to your phone, Mac, or Windows, it will require a special setup process.
To set up your webmail on your mac, phone, tablet or computer, use the following information:
Incoming Telstra webmail details:
Account type: IMAP(so your emails will update across all devices) or POP(for a specific device only)
Incoming server address: imap.telstra.com
Incoming server port: 993
Encrypted connection: SSL
Outgoing Telstra webmail details:
Outgoing server address: smtp.telstra.com
Outgoing server port: 465 (recommended) or 587
SMTPauthentication: On
Encrypted connection: SSL/TLS on port 465 (recommended) or STARTTLS on port 587
My Telstra App
The My Telstra app is an extension of your online account that is available through your smartphone.The app makes it easy to manage your account on the go.
With the MyTelstraApp, customers can: Manage their account information, view and pay bills, check data usage, and recharge prepaid phone plans
Get troubleshooting and tech help, track orders, and check for service interruptions
Get in-app customer support via 24/7 Messaging
Shop forTelstra products and get rewards
