1.ASalesforceassociateisaskedtoreviewalltheobjectswithintheircompany'sinstance. Theyalsoneedtoidentifywhicharecustomobjects
Whereshouldtheassociategotoseethisinformation?
AAppLauncher
BObjectManager
CGlobalSearch
Answer:B
2ASalesforceassociatetriestocreateanewuserinasandboxusingAstro©getdoudyorgasthe usernameanditfails
WhatistheproblemwithcreatingtheAstro3getcloudyorg'username?
A.Salesforceusernamesmustincludetheusersfullnameandbeformattedlikeanemailaddress. BSalesforceusernamesmustbeuniqueacrossallSalesforceorgsandthatoneisalreadyinuse C.Salesforceusernamesmustbeformattedlikeanemailaddresswith.comattheend.
Answer:B
3ASalesforceassociatewantstoaddanewrelatedlistofcasestoAccount WhereshouldtheassociategotoaddtherelatedlisttoAccount?
AAccountRecordpage
BPageLayout
CCaseRecordpage
Answer:B
4WhichSalesforceroleproducesdata-drivensolutionsbyeliciting,documenting,andexamining requirementsaroundorganizationalchallenges?
ABusinessAnalyst
BUserExperienceDesigner
CPlatformDeveloper
Answer:A
5.Whichsharingtypesharesasingle,commoninfrastructureandcodebase?
AMetadata
B.Multitenant
CTrust
Answer:B
6GetCloudyConsultingwantstoconfirmthedatatypeoftheAccountSourcesfieldonAccountobject WhicheditingtheAccount,theAccountSourcesfieldhasseveralpredefinedvaluesthatcanbeselected WhichtypeoffieldisAccountSource?
APicklist
BFormula
CTextArea
Answer:A
7.RefertothescreenshotthatshowsthetopportionoftheSalesforceServiceappwithareaslabeledA,B, andC
GetCloudyConsulting(GCC)offerssalesandservicesconsolestomeetthevariousneedsofitsend users?
WhereshouldGCC'endusersgotochangetotheSalesConsole
A.AppLaunchericon(LabelA)
BSearchbar(Labelb)
C.Adropdowninthenavigationbar(LabelC)
Answer:A
8AnorganizationwantstoimplementSalesforceintoitsbusinessmodel
Therequirementsinclude:
•Operationsmanagement
•Programmanagement
•Grantmaking
•Fundraising
•Marketing
•Engagement
Whichcloudispreconfiguredtohandlealloftheserequirements?
AAnalytics
B.Experience
CNonprofit
Answer:C
9.GetCloudyConsultingtrainsitsnewemployeeinapartialsandboxnamedNewEmployee;.An employeecompetesthetraininginthesandboxandisreadytosignintotheproductionorgHowever,an errormessagepopsipindicatinganinvalidusernameorpassword.Theemployeeisusingtheirsandbox usernameandpasswordtosignintoproduction
Whatisneededtosolvethiserror?
ACreatinganewusernamefortheproductionorg
BRemovingNewEmployeeappendixfromthesandboxusername
CCreatingadifferentpasswordfortheproductionorg
Answer:B
10ASalesforceAssociateisaskedtoreviewmultiplereportsfromthecurrentmonth'sfolderandbring insightintoameeting
HowshouldtheassociatelocateallthereportsinasinglelocationfromtheReportobject?
AUsetheGlobalsearchbar
B.ClickonAllReportsandusethesearchbar
CClickonAllFoldersandusethesearchbar
Answer:B
11GetCloudyConsultinggets90%ofitsleadsfromtradeshowsSalesrepscreatemanyleadrecords duringtheseevents,buttheyoftenforgettochangetheLeadSourcefieldtoTradeShow*
WhatapproachwouldimprovedataintegrityfortheLeadSourcefield' ACreateavalidationrulerequiringtheLeadSourcefieldtoequalTradeShow'
BMakeanassignmentrulenamedTradeShow’toonlyassignleadstosalesreps
C.SetthedefaultvalueoftheLeadSourcefieldtoTradeShow’.
Answer:A
12GetCloudyConsulting(GCC)providesconsultingservicestosmallandmedium-sizedbusinessinthe financialservicesspace.GCCwantsasolutionforcustomerservicewherecomplaintscanbelogged throughawebfromandemail
WhichSalesforcesolutionshouldGCCuse?
ACommerceCloud
BExperienceCloud
CServicecloud
Answer:C
13HowshouldaSalesforceassociateensureadashboardhasthemostcurrentdata?
AByrefreshingthebrowser
BByclickingrefresh
CByopeningthedashboard
Answer:B
14WhichSalesforceroleshouldhelpcompaniesincreasecampaigneffectiveness,reengageinactive customers,andgrowtheircustomerbase?
AConsultant
B.Marketer
CDesigner
Answer:A
15AmarketingmanagerwantstomaketheReasonLostfieldrequiredontheopportunitywhenhestage ischangedtoClosedLost
Whatshouldthesalesforceassociatedotoenforcethisrequirement?
AMakethefieldrequiredonthepagelayout
BCreateavalidationruleontheOpportunityobject
CMakethefielduniversallyrequired
Answer:B