Exam:MS-220
Title:
1.Topic1,Fabrikam,Inc
Overview
Contoso,LtdprovidesfinancialservicestocorporateclientsContosopartnerswithFabrikam,Incto supportfinancialplanningprojects
Requirements:
Organizationalstructure Contosohasthefollowingdepartments:
•Humanresources(HR)
•Finance
•Technicalsupport
•Marketing
Eachdepartmenthasasharedmailboxthatmatchesthedepartmentname.
Licensing
ContosohasMicrosoft365E5andAzureActiveDirectory(AzureAD)PremiumP2licenseplans
ActiveDirectory
Contosousesanon-premisesActiveDirectoryDomainServices(ADDS)environmentthatsynchronizes attributestoAzureADbyusingAzureADConnect
MicrosoftExchange
Contosousesanon-premisesActiveDirectoryDomainServices(ADDS)environmentthatsynchronizes attributestoAzureADbyusinqAzureADConnect
MicrosoftExchange
ThecompanyusesaMicrosoftExchangeServer2016hybndenvironmentMailboxlocations
•Exchangeservershostthemailboxesforthefinanceandmarketingdepartments
•ExchangeOnlinehoststhemailboxesforthetechnicalsupportandHRdepartments.
Archivingandauditing
•Emailmessagesolderthan18monthsaremovedtotheuser'sarchivemailbox.
•Auditingisenabledforthetenant
Departmentmemberships
•AusernamedUser6joinsthetechnicalsupportdepartment.
•AusernamedUser7joinstheHRdepartment
•AusernamedUser8isamemberofthemarketingdepartment
•AusernamedAdmin2isamemberofthetechnicalsupportdepartment
Permissions
•Youmustassigntheminimumprivilegesforuserstoperformtheirrequiredjobfunctions
•UsersfromthetechnicalsupportdepartmentmustbeabletocreatesubfoldersinpublicfoldersThese usersmustbeabletosearchforcontentinusermailboxesandremovethecontentifnecessary
•UsersfromtheHRdepartmentmustbeabletosearchforcontentinusermailboxesandplacecontent
onholdifnecessary.
Externalemail
Externalusersmustbeabletosendemailstomail-enabledpublicfoldershostedonContoso'sExchange server
Appauthentication
AllMicrosoftOutlookappsmustusemodernauthentication
Meetingvisibility
FabrikamusersmustbeabletoviewwhenContosousersareinameetingandwherethemeetingis located.Fabrikamusersmustnotbeabletoviewthemeetingtitle.
Outlookontheweb
OnlyattachmentsfromdefaultofficeappfilesshouldbepermittedtobedownloadedoropenedinOutlook ontheweb.
Retention
EmailsinExchangeOnlinemustneverbepermanentlydeleted
Issues
Missingemail
•AusernamedUser1reportsthatanimportantemailhasbeenmissingfromtheHRsharedmailboxfor eightdays
•Emailsaremissingfromthemarketingmanager'smailboxThemanagerreportsthattheyareunableto performanauditsearch
Marketingdepartment
•User8permanentlydeletedsomeimportantemails.
•UsersfromthemarketingteamareunabletosendoropenMicrosoftPowerPointattachmentsinOutlook ontheweb.
Non-deliverablereports
AnexternalusernamedUser2receivesnon-deliverablereports(NDRs)TheNDRsstatethattheydonot havepermissionstosendemailstoamail-enabledpublicfoldernamedPF1.
Repeatedauthentication
AusernamedUser3reportsthatOutlookrepeatedlypromptsthemtoentertheiremailcredentialsNo casevisibility
•AusernamedUser4reportsthattheyareunabletoviewAdvancedeDiscoverycasescreatedbyother users
•User6isnotabletouseeDiscovery
Archivedemail
AusernamedUser5reportsthatemailsarenotautomaticallymovedtothearchivemailbox.
Outlookconnectivity
User6reportsreceivingthefollowingmessagewhentheyaddanaccounttoOutlook:Theconnectionto MicrosoftExchangeisunavailableOutlookmustbeonlineorconnectedtocompletethisaction
Free/busyinformation
UsersfromFabrikamreportthattheyareunabletoviewfree/busyinformationofContosousers
Adminissues
•AusernamedAdmin1needstoassignthecompliancepermissionsformembersoftheHRandtechnical supportdepartments
•Admin2reportsthattheyreceiveanerrormessagewhentheytrytocreateasubfolderinapublicfolder.
HOTSPOT
YouneedtoresolvetheissuereportedbyUser2
Howshouldyoucompletethecommand?Toanswer,selecttheappropriateoptionsintheanswerarea.
NOTE:Eachcorrectselectionisworthonepoint
Answer:
Explanation: Graphicaluserinterface,text
Descriptionautomaticallygenerated
2.YouneedtoresolvetheissuereportedbyAdmin2. WhichroleshouldyouassigntoAdmin2?
AAuthor
BPublishingAuthor
CEditor
DNon-EditingAuthor
Answer:B
3HOTSPOT
YouneedtoresolvetheissuereportedbytheFabrikam,Incusers
Howshouldyoucompletethecommand?Toanswer,selecttheappropriateoptionsintheanswerarea. NOTE:Eachcorrectselectionisworthonepoint
Answer:
4YouneedtotroubleshoottheOutlookissuereportedbyUser6
Whichportisblockedontheclientcomputer?
A25
B.110
C443
D587
Answer:D
5HOTSPOT
WhichrolesshouldAdmin1assigntoHRandtechnicalsupportdepartmentmembers?Toanswer,select theappropriateoptionsintheanswerareaNOTE:Eachcorrectselectionisworthonepoint
Answer:
6Youneedtoresolvetheissuereportedbythemarketingmanager
Whichtworolescanyouassign?Eachcorrectanswerpresentsacompletesolution.NOTE:Eachcorrect selectionisworthonepoint
A.OrganizationManagement
BRecipientManagement
CRecordsManagement
DReportsReader
Answer:A,C
7YouneedtopreventtheissuereportedbyUser8fromrecurring Whatshouldyoudo?
AApplyadatalosspreventionpolicy
BReviewtheauditlog
CPerformaneDiscoverySearchandHold
D.Applyaretentionpolicy.
Answer:D
8YouneedtoinvestigatetheissuereportedbyUser1 Whatshouldyoureview?
Athemailboxauditlogforthesharedmailbox
B.themailboxauditlogforUser1smailbox
Cthenon-ownermailboxaccessreport
Dthesign-inlogs
Answer:A
9Topic2,Contoso,LtdOverview
Overview
Contoso,Ltdisaconsultingorganizationthatprovidesservicestomanufacturingbusinesses
ContosoisabusinesspartnerwithFabrikam,IncandTreyResearch
Currentenvironment
Deployment
•ContosousesaMicrosoftExchangeServerhybriddeploymentThecompanyrecentlyupgradedthe ExchangeServerenvironmentfromExchangeServer2013toExchangeServer2016
•TheexistingdeploymentusesaMicrosoft365EnterpriseE3subscription
•EmailmessagesthatContoso,LtdsendstoFabrikam,IncandTreyResearchusesendconnectors thataredeployedontheExchangeserver
Mailboxlocations
•MailboxesforusersinthecorporateenvironmentarehostedonExchangeServer2016servers
•MailboxesformembersofthesalesandmarketingteamsarehostedinExchangeOnline.
Backupandretention
•ExchangedataisbackedupeverynightBackupsarestoredinaMicrosoftAzurestorageaccount
•Themailboxretentionperiodformailboxesis60days.
•Thecompanyhasaretentionpolicythatmovesallemailfromtheinboxofexecutivestoanarchive mailbox.
Identityandauthentication
•ThecompanyconfiguresAzureActiveDirectory(AzureAD)Connectbyusingexpresssettings
•TheActiveDirectoryrootdomainisContosocomThereisanotherActiveDirectory(AD)treenamed Tailspincom
•TheAzureADtenantnameiscontosoonmicrosoftcom
•ContosocomisaverifiedcustomdomaininAzureAD
•ContosoaddstheprimarycontactsforeachoftheirclientcompaniesasexternalrecipientsinAzureAD
•Thecompanyusesself-signedcertificatesonallExchangeservers
Policies
TheExchangeserverusesacustomemailaddresspolicyforallrecipientsofsmtp:XgXsgcontosocom
Authentication
Fabrikam,Inc.andTreyResearchrequirethatallinboundemailmustoriginatefromanindependently authenticatedsourceAllsynchronizedAzureADaccountsmustcorrespondtoanexistingADaccount YoumustremoveanyaccountsfromAzureADthatcannotbesynchronized.
Retention
•On-premisesmailboxesmustapplyretentionpoliciesthatthecompanyconfiguresinExchangeOnline
•Auditlogsmustberetainedforfiveyears
•Allnewmailboxesmustbeconfiguredtomovemailfromtheinboxthatareolderthan60daystoan archiveinExchangeOnline
•MembersofthecomplianceteammustbeabletoretainemailindefinitelyThismustapplytoinactive mailboxesofthecomplianceteam
•AllemailsentbetweenmembersoftheexecutiveteammustbeencryptedwithS/MIME
•Administrativeoperationsonmailboxesformembersoftheexecutiveteammustbeaudited.This includesauditsforoperationsthatmoveemail
•Alldeletedmessagesmustbecompletelyremovedfrommailboxes180daysafterdeletionforitemsnot coveredbyaretentionpolicy
Sharing
•Usersmustbeabletosharecalendarinformationwithanyotheruserintheorganization
•Usersmustbeabletoshareonlyfree/busyinformationwithexternalrecipientsTheinformationmust notincludethenameorlocationformeetings
Outgoingemail
Allemailsenttoexternalrecipientsmustdisplayacorporatedisclaimer.Incomingemail
•Allemailattachmentsfromexternalsendersmustbemanuallyinspectedbyamoderatoriftheyare unrecognizedbyExchangeOnline.Themoderatoremailaddressismoderator@contoso.com.
•RecipientsmustbeabletoreceiveunrecognizedemailattachmentsfromFabrikam,Incsenders
Hosting
AllpublicfoldercontentmustbestoredontheExchangeServer.
Teamissues
Accountingteam
Accountingteamusersreportthattheycannotsendemailstomail-enabledpublicfoldersSalesteam Salesteamusersreportthattheycannotsendemailstomail-enabledpublicfoldersMarketingteam
•AmarketingteamusernamedUser1isdeletedTheuserisrehired45dayslaterinthesameposition anddepartmentAnadministratorrestorestheUser1accountUser1reportsthattheycannotaccesstheir previousemail
•CorporateusersareattemptingtoschedulemeetingswithmarketingteammembersWhenusers attempttoaddmembersofthemarketingdepartment,theyareunabletoviewwhentheyareavailable
Executiveteam
•AusernamedExcelisunabletosendanS/MIMEencryptedemailtoausernamedExec2.
•Emailmessagesintheexecutiveteammailboxesthatarelargerthan5MBarenotmovedtotheir archivemailbox.
•AuditlogsforExecutivemailboxesarebeingdeletedafter90days
Otherissues
Retentionpolicies
•Thedefaultretentionpoliciesarenotbeingappliedtonewmailboxesthatthecompanycreatesinthe on-premisesenvironment
•Thesystemdeletesauditlogsforexecutivemailboxesafter90daysAuditlogsdonotrecordoperations foremailthatismoved
•Membersofthecomplianceteamreporttheyareunabletoretainmessagesformorethan60days MicrosoftOutlook
•UserswithaccountsintheTailspinADtreereportOutlookisnotsetupautomatically
•ContosousersreportthatOutlooktakesalongtimetoreconnecttoExchangeafteracomputerresumes fromhibernation
Compliance
Usersreportthattheycanviewitemsolderthan180daysintheRecoverableitemsfolderEmailtoand fromexternalpartners
•AFabrikam,IncadministratorreportsthatadisclaimerisnotappendedtoemailreceivedfromContoso, Ltd
•AusernamedUser2reportsreceivinganemailattachmentthatisnotrecognizedbyExchangeOnline fromanexternalsender
AzureAD
AusernamedAdmin1reportsissuessynchronizingaccountstoAzureAD
Calendarsharing
Usersareunabletosharecalendarinformationwithexternalrecipients.
Youneedtoresolvethepublicfolderissuereportedbysalesteamusers.
Whatshouldyoudo?
ARuntheset-MaiiPublicFoldercmdlet
BModifypermissionsforthepublicfoldermailbox
CRuntheSync-MailPublicFolderscmdlet
DCreatepublicfoldersinExchangeOnline
Answer:B
10YouneedtoresolvetheissueforUser1
Whataretwopossiblewaystoachievethisgoal?Eachcorrectanswerpresentsacompletesolution
NOTE:Eachcorrectselectionisworthonepoint
A.Restorethemailbox.
BCreateanewmailbox
C.Attachthemailbox.
DRecoverthemailbox
Answer:A,D