Caring August 2025 by Script Media

Why the work of the Outstanding Diversity Forum matters all year

By Sanjay Dhrona

PRIDE Month shined a spotlight on the LGBTQ+ community in June – it was an important time to celebrate, reflect, and recommit.

For those of us in adult social care, Pride is not just a parade or a symbol; it is a powerful reminder of why inclusive spaces matter.

It’s also a time to recognise the ongoing work of organisations like the OSDF, whose mission is to create real, lasting change for LGBTQ+ people who live, work, and access UK care and support services.

The OSDF, launched by The Outstanding Society, is the first cross-sector forum of its kind in ASC.

Its purpose is simple but deeply important: to ensure that LGBTQ+ voices are heard, represented, and supported, not only during Pride month, while marching for Pride in August, but every day.

From frontline care workers to registered managers, policy leads to people with lived experience, the OSDF brings together individuals from across the care sector to tackle inequality and build environments that are safe, respectful, and inclusive.

Last year’s roundtable event in Birmingham marked a significant moment.

It brought together a diverse and passionate group of people from across the sector to explore what meaningful LGBTQ+ inclusion really looks like.

The conversation moved beyond tokenism and box-ticking, towards tangible

outcomes, with a shared ambition to develop accreditation frameworks, training modules, and sector-wide standards that reflect the realities of LGBTQ+ lives in care.

However, inclusion is not a one-off event, it is a commitment. That’s why the OSDF will be hosting a second roundtable this year. This next step is vital.

It will be a working session where we take stock, revisit what has been promised, and share responsibility for what must come next.

We will explore what progress has been made, what challenges remain, and who will lead on taking actions forward. Progress needs accountability, and this roundtable will focus on exactly that.

Pride must extend beyond Pride month and August marches. For LGBTQ+ people who receive care, work in care, or access ASC spaces, the need for safety, dignity, and belonging is constant.

That is why the work of the OSDF is so essential.

It continues throughout the year, advocating for change, influencing practice, and holding the sector to a higher standard.

Everyone deserves to feel respected, valued,

and understood, not just in their communities, but in the care and support they receive.

This is not only an LGBTQ+ issue. It is a care issue, an inclusion issue, and, at its heart, a human one.

Let us celebrate how far we have come but let us also be clear: the journey continues. Thanks to the growing momentum behind the OSDF, real progress is happening.

Together, we are building a future where everyone in ASC can feel they truly belong— not just for a month, but always.

You can find out all about the OS and OSDF at The OS’s Learning Lounge at Care Show, Birmingham.

n Sanjay Dhrona is a director of the Outstanding Society.

The OS is a Community Interest Company, free to all providers irrelevant of their rating. It is a platform to share and celebrate best practice, help others to improve and promote careers in social care.

Please contact Sonia – info@ theoutstandingsociety.co.uk for more information or follow the links below:

Sanjay Dhrona

Globe-trotting residents return from ‘virtual trip’

GLOBE-trotting residents have returned to their not-for-profit care homes in Scotland following several weeks of ‘virtual’ travel.

The travellers landed back at Sanctuary Care’s six homes taking part in the regional event full of joy, cherished memories and a newfound appreciation for cultures around the world, where they indulged in authentic cuisine, music, dance and traditions from each of their chosen destinations.

During the whistlestop tour at Mull Hall Care Home in Invergordon, residents headed (virtually) to Zimbabwe, where they played the steel drums and other instruments.

Staff members treated them to a vibrant performance of traditional African dance and a feast of Zimbabwean delicacies was served, including Gango, which is a beef dish, Covo, a leafy green, and Pap, a maize-based dish complemented by savoury sugar beans.

Home manager Lorna McDonald said: “I am so grateful to our amazing team here at Mull Hall

Ayebainatimi Igbagara, Claire Campbell and Tiwalola Ogunleye from Pitcairn Lodge.

and their dedication to enriching our residents’ lives with new and exciting experiences like this.”

Over in Peterculter, one of many highlights for residents at Birch

House Care Home included being transported to a ‘virtual’ carnival in Rio de Janeiro, with a menu of traditional street food like Empanadas, which are traditional stuffed pastries with chorizo, and Pão de Queijo, a cheese bread.

Home manager Pat Hutchison added: “We had an incredible time globe-trotting and created so many beautiful memories which we will treasure – one of those was our ‘fake’ snowball fight, with staff dressed as penguins.”

Meanwhile at Pitcairn Lodge Nursing Home in Westhill, the residents loved their time in Africa, where the residents enjoyed authentic cuisine like Puff Puff, a Nigerian deep fried sweet dough.

Manager Ruth Witkowski said: “The staff members of our team who are from Africa were absolutely delighted to treat the residents to such delicious traditional dishes.

“They wore beautiful dresses and entertained them with their stunning dances. It was an occasion filled with food, culture and joy.”

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How many more reports do we need before someone listens?

By Mike Padgham

AS I sit here once again, putting pen to paper, reading yet another report –this time from ADASS – I find myself asking the same question I’ve asked too many times before: how many more warnings, how many more inquiries, how many more damning reports does the Government need before it finally takes real, lasting action on social care?

The latest ADASS Spring Survey, published on 15 July 2025, lays bare the crisis we’re living through. Half a million people are now waiting for an assessment, for care to start, or for a review. Councils overspent on adult social care by £774million in the year to March – up from £586 million the previous year – the highest level for at least a decade.

And despite the growing demand, prevention spending is being slashed. An 11 per cent reduction this year means just 5.6 per cent of adult social care budgets is now allocated to prevention – a figure that is simply not good enough. I absolutely support the report and its recommendations. It reinforces what so many in the sector have been saying for years: the system is on its knees, and unless action is taken now, collapse is inevitable. And it’s not just ADASS sounding the alarm. It’s Care England, the National Care Association, Providers Unite, and so many others working

tirelessly to ensure care isn’t forgotten. They all deserve our thanks and support.

But we must also be honest about how we got here. One of the most damaging forces over the years has been unfair commissioning. Many providers are being pushed to the brink by the way contracts are arranged — often with little regard for sustainability. The NHS and local authorities must treat providers as equal partners, not as cheap contractors.

Local authorities, too, must bear some responsibility. Even in stronger economic times, provider fees were driven down to the bone. That chronic underfunding created the fragility we are now dealing with. We must not repeat those mistakes.

Prevention has always been the obvious answer — helping people live independently for longer is more humane and more cost-effective. But it needs investment. Wes Streeting, the Secretary of State for Health and Social Care, recently said we need to move care out of hospitals and into communities. I agree. But that requires a transfer of resources too –not just warm words.

The recent Spending Review was another missed opportunity. The NHS, once again, received the lion’s share. Yes, the NHS is under pressure – but so is social care. Often more so, and with far fewer resources to fall back on. If we’re

serious about prevention, the money must go where it will do the most good.

We are also now reliving the trauma of the Covid-19 pandemic through the Inquiry. And it must be said: this isn’t just about what happened in care homes.

Homecare workers continued visiting vulnerable people in their own homes, often without adequate PPE or support. They deserve recognition, and they deserve to be heard.

The Inquiry must bring accountability – but also learning and action.

I also want to thank Baroness Casey for the opportunity to contribute to her important review on social care. She has long been a champion for those too often ignored, and I know she will hold those in power to account.

It was encouraging to see MPs vote down harmful elements of the welfare reforms. But where was that same political energy when it came to social care reform? Our sector faces equally severe injustice, yet it too often fails to stir the same urgency. And we must remember: social care isn’t just a cost – it’s an economic asset.

For every £1 invested, £1.75 is returned to the economy. We need the Government – and the Chancellor – to realise that care is part of our national infrastructure. It supports lives, livelihoods and communities.

Instead, we face rising pressure and increasing restriction. The new limits on overseas recruitment are just one example – tightening the workforce pipeline when we’re already facing chronic shortages. It’s as if we’re being asked to help, while having both hands tied behind our backs.

We are now beginning to see market failures. Both for-profit and not-for-profit providers are struggling. Contracts are being handed back.

And the real tragedy is that people who rely on publicly funded care may find they simply cannot access it –because there are no providers left in their area who can make it work.

We want to help. We want to support the NHS. We want to work with Government. But we are being prevented – through policy, underfunding and short-termism –from playing the role we know we can.

What we need now is not short-term fixes, but long-term reform. Fair pay. Fair funding. Fair commissioning. And finally, parity of esteem with the NHS.

The Independent Care Group – and the sector more broadly – is ready. We have the knowledge.

We have the commitment. We just need someone to listen.We have the will. What we need now – finally – is action.

n Mike Padgham is the chair of the Independent Care Group.

Budding chefs compete in ‘cook off’ competition

JUNIOR catering team members from across Oakland Care have had the opportunity to showcase their talents in a competitive ‘cook off’ competition.

The contest, which was led and organised by development chef Annika James, took place at the Brakes Innovation Kitchen.

It saw a group of budding chefs tasked with creating two courses which they felt could feature on the provider’s new menu.

Annika said: “We are committed to supporting the progression and growth of our team members.

“The Chef Academy is a key part of this strategy and represents a commitment to investing quality time into our chefs – helping to build their

confidence, culinary knowledge, and skillset. By doing this we are also able to maintain our promise to residents; providing an outstanding and positive dining experience.”

The day was hosted in partnership with Brakes development chef Danny Silcock, who showcased a range of meals, as well as how easy it is to elevate simple dishes while also reducing wastage.

There were three winning dishes which were voted as the favourites by the judging panel, including the likes of a pan-fried seabass with a lemon cream sauce that was created by Louise Cockerill from Elmbrook Court care home in Wantage.

Staff and residents walk 3,500 miles and 3,500 more ...

STAFF and residents from one of Scotland’s leading providers of elderly and specialist care have raised £7,000 for charity after a walking challenge to cover 1,000 miles saw them walk more than 7,000 miles in the space of just one week.

313 colleagues from Meallmore care homes across Scotland joined in the challenge, supported by residents, families and the wider community, with ages of participants spanning from six to 102.

Cillian Hennessey, CEO of Meallmore, said: “I’m so incredibly proud of everyone who took part in this amazing challenge. This result really showcases the remarkable enthusiasm and spirit of our teams, as well as of our residents and local communities who joined in the fun.

“There were some wonderful displays of camaraderie, determination and teamwork over the week, which was a joy to see.

“While it’s typical Meallmore culture to go above and beyond, the teams and residents have really excelled themselves, smashing the target and raising a great amount of money for an important charity.

“A huge well done to all those who racked up these miles in any way possible, as well as a

Our August front cover photograph shows Guiseley Manor resident Christine Horsley with deputy manager Kiley Brown at a Hawaiian themed party to celebrate the Leeds care home’s second birthday. Staff and residents embraced the theme, with grass skirts and bright colours a hit. If you have an image that you think would make the perfect front cover email it to dm@ scriptmediagroup.co.uk

Seated tap dance troupe steal show

SEATED tap dancing is helping Barnsley care home residents stomp, brush and scuff their way to fitness and fun.

Residents at Deangate Care Home have been taking centre stage in the monthly sessions, tapping into their love of goldenage showbiz.

While virtuoso dancer and silver screen icon Fred Astaire is a favourite among the elderly residents, the inspiration for the class came from closer to home.

special mention to everyone who supported and donated. 7,000 miles is an enormous distance, and it really is something that we can all be proud of. The bar has been raised for next year.”

The walk, entitled ‘I would walk 1,000 Meallmore Miles’ originally began as a wellbeing event, to bring the wider teams together to share in exercise.

However, the response far exceeded expectations as colleagues from all 27 of the group’s homes, head office and support teams participated in the challenge.

The 7,154 miles – the equivalent distance of travelling from Meallmore’s head office in Inverness to Argentina in South America – were achieved in a range of ways, from walking and running to canoeing. Residents and families also participated alongside staff, with some residents enjoying the experience from wheelchairs and trishaws.

Special events were held at care homes across Scotland to further encourage participation, with themed days, group challenges and parties, which added to the festive atmosphere.

All proceeds from the fundraiser are being donated to Cancer Research UK, a charity chosen collectively by staff and residents.

Resident Margaret Cooper, 79, revealed she once performed on stage with some of the biggest names on the 1950s variety circuit – Max Bygraves, Frankie Vaughn and Dicky Valentine.

Margaret began performing with the Rosslyn Babes dance troupe in Sunderland at just 10 years old.

With the group she travelled the UK, taking to the stage at venues like the London Palladium and Sunderland Empire.

Margaret also wowed audiences in pantomimes such as Humpty Dumpty and Cinderella, showing off her skills in tap, jazz and acro dance.

She said: “I used to love tap. I loved being in the spot light on stage. We got to wear beautiful costumes and I danced with my friends.

“I have told my friends here at Deangate how fun tap is and I want to show them how much fun it is and how easy tap dancing is when you get into it.”

When activities coordinator Rachael Addy heard Margaret’s history under the limelight, she came up with a plan to launch a class for her and fellow residents.

Rachael contacted Alicia Bembridge, a dance instructor for Donna Presley Dance Academy in Worksop, who also co-delivers a separate monthly exercise sessions at the care home for Grassroots Sports Academy Yorkshire.

Together they explored the idea of an easy and accessible seated tap dancing class.

The care home’s Love to Move chair-based exercises sessions, where Margaret revealed her tap dancing talents, were already popular among residents, so the new dance class was an immediate hit.

The group has adopted the dance troupe name “The Deangate Dancing Dollies and Dereks” and received a donation of tap shoes from the Donna Presley Dance Academy.

During the first class Margaret donned a pair of tap shoes and performed a routine as if no time had passed since her variety star days.

She said: “This is the dance I did on stage when I was 12 years old with my friends.”

Margaret also helped fellow residents who had never worn a pair of tap shoes by guiding them through the different steps that Alicia had been teaching them. They are currently learning a routine to Morecambe and Wise’s ‘Bring Me Sunshine’, with the plan to perform at the care home’s upcoming summer fair.

Rachael added: “We hope the tap classes will give our residents a new lease of life and bring them together, either learning a new skill or polishing the skills they already have.

“The first class has already helped bring our residents together and learn more about Margaret and why dance is so important to her and her family. If we can help to bring back happy memories, keep our residents fit and healthy, and give them a new lease of life then why not.

“I hope other care homes will see the positive impact it has on the residents, both mentally and physical, and we see more seated tap dance troupes appearing across the country. I am so proud to be delivering these classes to the residents at Deangate.

“We will be running the classes monthly here and they are available to everyone in the community.

“Why not try and learn something new or, if you’re an experienced dancer, come and teach us a new trick or two.”

Alicia Bembridge, a dance instructor for Donna Presley Dance Academy, and Deangate Care Home resident Margaret Cooper.

Senior managers step into frontline roles as part of twice-yearly scheme

SENIOR managers at the Connaught Care Collection spent a day working in frontline roles at each of the group’s six care homes across the country.

Part of a twice-yearly initiative called ‘A Day in the Life Of’, this scheme aims to give the leadership team a better understanding of the daily challenges and pressures of working in a home.

Taking on various positions in catering, hospitality, events, maintenance, administration and care, they were able to learn directly from the teams and receive honest feedback about how they can be better supported by management.

The managers hope ‘A Day in the Life Of’ will not only shine a light on the exceptional work being done in the homes, but also help foster greater public trust and appreciation for the care sector as a whole.

CEO Andrew Winstanley said: “We are committed to building a company where leadership is hands-on, responsive and grounded in the practical realities of running a home.

“Many of us have worked in

the sector for decades, however when you’re away from the frontlines it can be easy to forget how challenging the work can be.

“That’s why it’s so crucial to have a regular hands-on reminder of the incredible work our homes do to care for their residents”.

Keen to take part in the project himself, Andrew took on a maintenance role at Willowbrook View care home in Swindon, while COO Amanda Smith has also

been supporting the care team there.

Each of Connaught Care’s five other homes also welcomed different members of the management team to shadow their staff.

Laurence Feather, (Connaught’s new head of people) joined the care team at Henbrook House in St Neots, whilst Emma Clake (head of sales and marketing) worked in catering at The Chase

in nearby Huntingdon. Over at Portsdown View in Bedhampton, Andrew Wrensch (group training and development manager) assisted the events and activities team.

Meanwhile, Iain Gordon (finance director) supported hospitality and reception services at Meadowbrook in Bishop’s Stortford, and at Waterhaven Place in Chichester Lynn Howie (operations support) and Michelle Bladen (regional operations and quality director) contributed through maintenance and care roles respectively.

Andrew added: “We’ve always believed that it takes a village to deliver great care. That’s why offering the best support we can to the homes – so in turn they can offer the best care possible for residents – is so crucial.

“This project is about reminding ourselves of that and strengthening the bonds between our team members, our residents, and our communities. The experience is something we’ll carry with us long after the day is over.”

The initiative will conclude with a reflection and feedback session.

Care home welcomes dementia author

RESIDENTS, families and staff were delighted to welcome Sam Dondi-Smith to Mayflower Care Home for a reading of his new book.

‘Waiting for the Bus’ is a learning and development resource designed to help dementia care teams better understand behaviours of distress in people living with dementia, especially after they move into residential care.

In writing ‘Waiting for the Bus’ Sam, who is a consultant occupational therapist and senior partner of the National Dementia Care Accreditation Scheme, collaborated with David Sheard, Professor of Emotional Intelligence in Care at York St John University.

The book draws on Sam’s many hours of observations in care homes over the years, and contains useful case studies and the authentic words of people living with dementia.

This is combined with Professor Sheard’s powerful concept of The Search, and his view that

there is always meaning behind someone’s actions.

People living with dementia are looking for meaning in an increasingly confusing world where they can no longer rely on logic or memory.

“If someone is walking up and down it means that they are feeling lost inside themselves, or are searching for people and places that have been important to them,” Sam said.

“It’s so difficult to know what someone with dementia is thinking and feeling, and as the dementia progresses this just gets harder. I wanted to write a book that’s accessible, non academic and thought provoking.”

While at Mayflower Sam read extracts of the book and facilitated a discussion around how teams can interpret people’s behaviour with the help of a

detailed ‘feelings wheel’.

Carers’ own feelings should also be examined and recognised, because these can unwittingly impact on how care is given.

Sam added: “There is a difference between dementia, which is all about the medical facts of the disease, and dementia care, which should focus on the quality of the connections and interactions. It’s also important to create a feeling of home for residents, understand what makes each resident tick and enter their lived experience.”

“We would like to thank Sam for taking time out of his busy schedule to come and see us,” said Claudia Ramsamy, Mayflower’s home manager.

“We enjoyed his book reading and found the discussion both thoughtful and insightful. We really get to know our residents to give care that is truly person centred. Wherever possible, we also enter their lived reality, knowing from experience that this approach really does make a difference.”

A COLLABORATION between a West Yorkshire care group and the University of Bradford’s School of Nursing has provided vital first-hand experience for more than 200 student nurses, paramedics and occupational therapists over the past 18 years.

Czajka Care Group has maintained a successful partnership with the university since 2007, and students have completed placements lasting between one and 12 weeks within the operator’s nursing homes.

Each student is supported by experienced registered nurse mentors, who deliver handson training, supervision and mentorship.

Czajka Care Group’s training manager and deputy manager

at Staveley Birkleas, Sam Birch, said: “We have been at the forefront of the region’s care industry for more than 40 years.

“A key element of our success is our commitment to highquality training and ongoing professional development.

“Our collaboration with the University of Bradford allows students to experience complex care in a community setting, away from hospitals.

“The enthusiasm and willingness to learn that students bring is inspiring, and our residents enjoy building relationships with them.”

In recent years the partnership has expanded to include placements for paramedics and occupational therapy students, further broadening the

scope of professional learning opportunities available at Czajka Care Group.

The provider also operates its own dedicated training centre, staffed by experienced professionals who deliver a comprehensive range of care-related courses, further reinforcing the group’s focus on excellence and education.

Ela Mistry-Jackson from the University of Bradford’s School of Nursing added: “This milestone celebrates almost 20 years of collaboration and a shared vision to train the healthcare professionals of tomorrow.

“We are delighted to have developed such a strong relationship with Czajka Care Group and long may it continue.”

Note spurs Sanjay to bring branch to Solihull Group marks partnership with school

SHOCK at a notice on a door convinced Sanjay Bainze to get into the home care business, and a year later he is launching a Walfinch home care branch in Solihull, West Midlands.

“I was working in a family friend’s pharmacy, and went to deliver a prescription to a patient,” he said.

“Pinned to the door was a hand-written note, clearly from a carer, telling the next carer that there was a ready-meal left in the microwave and asking if they could they heat it up for the client.

“I was appalled. That note could tell anyone passing that the person in the house was vulnerable, and it showed a complete lack of concern for

confidentiality.

“And what did it say about the care provider’s communications systems that carers left notes for each other pinned on clients’ doors?”

Sanjay knew that home care should be better than this, and

was inspired to provide it.

He had previously had a parcel delivery franchise and, aware that he needed support to start a business in the care sector, immediately started researching home care franchises.

“I spoke to several Walfinch franchisees and they praised the support provided by the franchise support team, covering both care and business,” he added.

Then Sanjay attended a franchise exhibition and met Walfinch founder and chief executive Amrit Dhaliwal and members of the national support team.

“I really appreciated what they were doing, especially the emphasis on wellness and activity for the clients,” he said.

“I recognised that the Walfinch franchise was what I wanted.”

Sanjay has now recruited his Registered Manager and is going to networking events to make links with local people as a step towards sourcing clients.

He is also arranging for the distribution of leaflets in Solihull and surrounding areas.

Sanjay is also preparing to launch the Walfinch Solihull Thrive Club, which will bring free exercise classes to Walfinch care clients and local residents.

“I enjoy doing community work and I want to work with the elderly in my area,” he added.

“Once Walfinch home care Solihull is underway, my ambition is to be rated Outstanding by the Care Quality Commission.”

Sanjay Bainze and Walfinch CEO Amrit Dhaliwal.

NACC Care Chef of the Year

2025 finalists are revealed

THE line-up of care chefs set to compete in the national final of the National Association of Care Catering Care Chef of the Year 2025 competition has been announced following some fiercely contested heats.

This, the 25th anniversary of the competition, saw five regional heats being held with care chefs demonstrating that they can compete with the best when it comes to culinary skills.

The prize is to represent their region in the national final scheduled to take place on October 1.

Head judge Steve Munkley, vice president of Craft Guild of Chefs, was accompanied by specialist judges at each event.

The chefs had to demonstrate to the judges their full understanding of the meals they are providing for their residents while introducing their own flair through contemporary flavours.

Steve said: “This is the fifth year I have been involved and it’s going brilliantly.

“The standards continue to improve year on year and we have some great cooks out there in the care sector. This

competition is a brilliant example of showcasing that talent.”

The finalists who intend to impress the judges one more time include:

n Lorna Parsons, Colten Care.

n Jack Wood, Colten Care.

n Anna Koziarska, Meallmore Ltd.

n Jessica Vreede, Guthrie House Care Home.

n James Adcock, Aaron Court, Abbey Healthcare.

n Matthew Burke, Care UK.

n Dawn Louise Brown, Greenholme Care Home, Avery Healthcare.

n Alex Connell, Vegetarian for Life.

n Ilona Tomaz, Porthavent Care Home.

n Clare Broadbent, Devonshire House, Harbour Healthcare.

n Steven Wright, Caring Homes.

n Caitlin Goodall, AbleCare Homes.

The 90-minute regional heat

focused on the importance of food, nutrition and positive mealtime experiences as part of quality care, entrants are challenged to create an appealing and delicious two-course menu (main and dessert) appropriate for people in a care setting.

The combined food cost for both courses should be no more than £4.50 per head based on three portions and it must be nutritionally balanced.

The menu must also feature at least one product from main sponsor Unilever Food Solutions’ sector-relevant catering range.

Neel Radia, national chair of the NACC, said: “Congratulations to all those making the final of the NACC Care Chef of the Year Competition 2025.

“We are celebrating the silver jubilee of this fantastic event.

The standards that we see in this competition is as high as it has ever been and the dishes served would bring delight to any diner, wherever they were eating.

“The finalists should be immensely proud of their efforts so far. I am sure that they will want to impress the judges once more in October.”

Staff and residents at HC-One’s Adelaide House Care Home in Waltonon-Thames, Surrey came together to celebrate the 91st birthday of Ann Todd. Ann’s special day began with a visit from her family, who showered her with warm wishes and thoughtful gifts. The celebration continued into the afternoon as the care team surprised Ann with a birthday cake. With everyone gathered around, a cheerful rendition of ‘Happy Birthday’ rang through the home. Ann, beaming with happiness, blew out her candle with enthusiasm and laughter, bringing smiles to everyone around her.

A former volunteer for an all-female emergency relief charity has celebrated her 102nd birthday at a New Forest care home. Iris ‘Margaret’ Honeyman, a resident at Colten Care’s Court Lodge in Lymington, served in the First Aid Nursing Yeomanry in the Second World War while working at the Foreign Office in London. Like fellow Yeomanry members, she provided help on a range of war-related tasks including nursing and intelligence services. In recognition of her birthday, career achievements and voluntary service, Court Lodge staff invited present day Yeomanry members to come along to wish Margaret well.

A resident at HC-One’s Fleming Court Care Home in Jesmond, Newcastle upon Tyne, has been left “over the moon” after her 100th birthday card appeal received more than 480 cards, alongside flowers and gifts from members of the public. Maisie Dalziel was delighted by the outpouring of love and generosity. The appeal, launched by staff at Fleming Court, invited the community to help make Maisie’s centenary one to remember – and the response far exceeded all expectations. Home manager Karen Stewart said: “Maisie is a truly special lady whose spirit lights up our home every day. We are incredibly grateful to everyone who helped make her 100th birthday so memorable. From handwritten messages to surprise deliveries, the love shown has been overwhelming – and Maisie has enjoyed reading every single card.”

A Somerset care home resident and former dinner lady has celebrated her 102nd birthday surrounded by her family. Gertrud Tarr, a resident at Oake Meadows care home in Taunton, celebrated the milestone surrounded by her family and the team at the care facility she now calls her home. Born in Uelzen, Germany in 1923, Gertrud met and married her husband Benjamin, a serving British soldier, before the couple moved to the UK following the Second World War. Gertrud and Benjamin had two children, Kenneth and Christine, and later daughter-in-law Sylvia. She also has two grandchildren, Jennifer and Philip, and four great grandchildren, Melissa, Amy, Chloe and Emily.

Residents and colleagues at HC-One’s Perry Locks Care Home in Perry Barr, Birmingham, were thrilled to celebrate the 98th birthday of one of their most treasured residents, Edna Cobley, with a joyful day full of love, memories and celebration. Edna, who turned 98 as all smiles as she received a teddy bear, which she cuddled throughout the day, and a specially made birthday cake that she absolutely adored. A former ballerina and member of the Birmingham Operatic Society, Edna has spent her life bringing joy to audiences across the city.

A milestone was celebrated at HC-One’s Oaklands Care Home in Laindon as resident and knitting queen Irene Emily Martin marked her 100th birthday in style. The day began with a moment of royal recognition, as Irene proudly opened a birthday card from Their Majesties The King and Queen. The entire home came alive with excitement and love. Residents and colleagues joined forces to transform the space with colourful decorations and carefully prepared refreshments, all crafted with dedication by the in-house team. Friends, family and fellow residents gathered to honour Irene’s incredible century of life. At her special request local performer Clayton Schimtler serenaded guests

A buzz of excitement filled Penwortham Grange and Lodge as June Hambleton celebrated her 100th birthday in style. The event was made even more special by the presence of special guests –councillor Paul Wharton-Hardman BEM, the Mayor of South Ribble, and Paul Foster, the Member of Parliament for South Ribble and Chorley Rural West, who joined residents, colleagues, and family to mark the milestone. The party itself was filled with heartfelt speeches and well-wishes from June’s loved ones and friends at the home. There was live music from Phil Halliwell, plenty of dancing, laughter, a tipple or two, and of course, cake. June was presented with a special card from His Majesty the King, along with a personal letter from the House of Commons and another from the Mayor’s office.

Arthur Sutton, a resident at RMBI Care Co. Home The Tithebarn, in Crosby, Liverpool, recently celebrated his 100th birthday. To mark the special milestone, Arthur enjoyed a celebration with family and friends, and received a card from the King and Queen Consort. Arthur was born in Windermere and lived in Formby all his life. He left school at the age of 14, and became an apprentice mechanic at Woodwards of Formby where he worked in various roles becoming a works director until he retired at the age of 63. Arthur met his wife Joy in 1960. They went on to have four children – three daughters and a son. Arthur and Joy were married for almost 60 years, until January 2021 when Joy passed away. He remained in the family home until October 2023 when he moved to The Tithebarn.

Why you should join your Regional Social Care Nursing Advisory Council

By Zoë Fry

ARE YOU a Registered Nurse or a frontline team member working in adult social care and passionate about shaping the future of the ASC sector?

If so, joining your Regional Social Care Nursing Advisory Council could be one of the most rewarding and influential steps in your career.

As someone who understands the unique challenges and strengths of nursing in social care, your voice is needed – now more than ever – to help guide strategy, inform policy, and champion the incredible work happening across our sector every day.

We strongly encourage applications from individuals of all backgrounds and lived experiences, particularly those from groups that have been historically underrepresented in leadership roles within social care.

We are committed to ensuring that our councils reflect the rich diversity of the communities we serve.

Your unique perspective matters, and your voice is essential to shaping an inclusive and equitable future for social care.

Understanding the diversity of the sector ASC is a richly diverse sector that supports people to live independently, safely, and with dignity in a range of settings.

This includes domiciliary (home-based) care, where care is delivered in individuals’ own homes; supported living services for people with learning disabilities, mental health needs, or physical disabilities; residential care homes offering 24-hour support in a communal environment; and nursing homes, where clinical care is provided by registered nurses.

Social care also spans day services, reablement teams, extra care housing, Education and more.

Each setting plays a vital role in meeting the varied needs of people in our communities –and we welcome professionals from all corners of this sector to get involved in shaping its future.

The Fit for the Future: 10-Year Health Plan outlines a bold shift in how care will be delivered across the system – with a focus on moving from hospital to community, the Neighbourhood Health Service, from analogue to digital, and from treating sickness to prioritising prevention.

For these ambitions to succeed, social care must be at the forefront, not on the periphery. Now is the time for those working in ASC – across domiciliary care, supported living, residential and nursing homes – to shape and influence these changes.

By joining your Regional SCNAC, you can ensure the sector’s voice is central to redesigning a system that works with and for the people we support.

What Is SCNAC?

The Social Care Nursing Advisory Councils are part of a national initiative supported by the Department of Health and Social Care and Skills for Care and delivered through The Outstanding Society.

Each regional council acts as a vital bridge between frontline social care nursing professionals, our colleagues in the NHS and national decision-makers.

These councils aren’t just discussion groups—they’re dynamic leadership platforms. SCNACs work closely with Integrated Care Boards, regional chief nursing officers and national policymakers to ensure that the voice of social care is heard and that the profession’s impact is recognised, supported, and advanced.

Why join the Regional Council?

Here are five compelling reasons to get involved:

1. Be a voice for social care nursing and the wider sector SCNACs ensure that those delivering care have direct influence on how care is shaped. As a member or future co-chair, you’ll represent frontline experience and help shape regional and national strategies that reflect real-world needs.

2. Develop your leadership skills

Whether you’re already in a leadership position or looking to grow professionally, the SCNACs offer a unique opportunity to collaborate with other senior professionals, gain insight into policy-making, and build confidence in your leadership voice.

3. Network across systems

You’ll engage with a wide range of stakeholders—from local authorities and ICBs to national agencies and fellow care providers. This is a rare chance to broaden your connections and stay at the forefront of sector developments.

4. Shape the narrative

From contributing to newsletters and podcasts to shaping social media and digital content, SCNAC members help tell the story of social care and nursing within the sector. You’ll have the opportunity to showcase best practices, highlight regional successes, and share what matters most to your teams and services.

5. Make a lasting impact

This isn’t a passive role. SCNAC members help deliver outcomes, guide performance indicators, and influence policies that will

affect care for years to come. Your input will help ensure our sector remains sustainable, person-centred, and professionally respected.

Who can join?

To be eligible for a co-chair position—or to get involved as a regional member—you’ll need to:

n Be a Registered Nurse with an active NMC PIN (for a future co-chair role.)

n Currently work within the ASC sector.

n Have a sound understanding of the social care landscape.

n Be ready to collaborate, lead, and represent your peers.

Leadership experience is a plus, but what’s most important is passion, commitment, and a desire to raise the bar for social care.

The commitment

While the co-chair role formally asks for dedicated time, your broader engagement can be tailored to your availability for membership in each regional council. The regional councils meet once a quarter with further opportunities to take part or lead in task and finish groups. Participation is flexible, meaningful, and fully supported by The OS.

Ready to get involved?

Joining your regional SCNAC isn’t just about meetings and minutes. It’s about influence, inspiration, and impact.

Whether you’re considering applying for the regional co-chair role or would simply like to learn more about council involvement, now is the time to step forward.

Bring your voice to the table—and help ensure that social care continues to lead, innovate, and thrive.

For more information on the SCNACs and opportunities to get involved, reach out to The OS or speak to your regional contacts today. https://theoutstandingsociety.co.uk/scnac/ or contact Sonia: Admin.SCNAC@ theoutstanding society.co.uk

n Zoë Fry is a director of the OS and Southeast SCNAC co-chair.

Please contact Sonia – info@ theoutstandingsociety.co.uk for more information or follow the links below:

Zoë Fry

Club zooms in to help care home celebrate VFF status

RESIDENTS and staff at Bullsmoor Lodge

care home in Enfield welcomed the roar and rumble of a posse of bikers as 11 members of the Black Mafia Motorcycle Club visited to help celebrate the home’s ‘Outstanding’ Veteran Friendly Framework assessment.

The Black Mafia Motorcycle Club was founded by veterans of the Royal Green Jackets, an infantry regiment of the British Army formed in 1966, taking its name from the regiment’s nickname.

President Del Goody said: “All of us were very touched by the warm welcome we received. We feel very strongly about how important it is not to forget about the elderly community and if we can bring some sunshine into their day then we are more than happy to do so, as indeed the dedicated staff do on a daily basis at Bullsmoor Lodge.

“We met some fantastic people, residents and staff alike, and would be delighted to return at some point in the future.”

Their visit came as Bullsmoor Lodge celebrated the completion of its VFF assessment, which resulted in an ‘Oustanding’ commendation.

The aim of the VFF is to better support the practical, emotional and social needs of the Armed Forces community in residential care homes across England by providing training and resources to assess and improve the care they offer.

It will help tackle loneliness and has the scope to deliver improved health and wellbeing outcomes for the 25,000 veterans living in care homes in England.

To achieve its Veteran Friendly status, Bullsmoor Lodge was required to meet eight

standards. These included noting Armed Forces status within care plans, addressing social isolation and signposting to support services, such as their local Royal British Legion branch and other charities that provide support for veterans or their partners.

Manager Lisa Coombs added: “We’re really proud to share that we’ve been officially accredited under the VFF. This has been such a meaningful journey for us, helping our team learn more about how to support veterans and their families in the best possible way.

“It has opened up so many important conversations with our residents. What we once worried might be difficult stories to hear have actually turned into beautiful memories, from heart-warming love stories to cherished memorabilia. It’s been incredible to see how

much joy and pride these moments bring to our residents when they’re able to share them.

“We’re excited about what’s ahead, we’ve got some lovely events in the works and new partnerships forming. One of those events will be our VFF celebration afternoon tea (date to be confirmed), and we can’t wait to celebrate together. This is just the beginning, and we truly believe it will help us make a difference – not only in our home but also in the wider community.”

The VFF is a collaboration between Armed Forces charities Royal Star & Garter and Royal British Legion, and NHS Veterans’ Covenant Healthcare Alliance, with funding support from the Armed Forces Covenant Fund Trust.

All nine AgeCare care homes are undergoing VFF accreditation this year.

Open garden weekend raises £1,000

THE opportunity to experience a New Forest care home garden has raised nearly £1,000 for nursing and health charities.

Ninety-three community visitors spent time enjoying the grounds of Colten Care’s Kingfishers in New Milton when it opened to the public for a weekend under the National Garden Scheme.

On hand to welcome them were residents and pianists Mollie Speirs and Averil Meek who provided a soundtrack of classical and popular pieces including, appropriately for the garden theme, the tune Tulips From Amsterdam.

Guests enjoyed wandering through the grounds, taking in the warm and welcoming atmosphere and sampling refreshments.

A plant sale gave them the chance to discuss and take home favourite flora grown in the garden.

Companionship Team leader Rose Arcellana said: “We thank everyone who supported us and helped to make the weekend a success. To have raised £1,000 is a wonderful achievement.”

Kingfishers is one of three Colten Care homes that gained a listing in the NGS summer programme this year.

In its guide, the NGS describes the Kingfishers garden as ‘colourful and vibrant’ with winding paths to stroll to points of interest such as a lavender avenue, pergola, greenhouse and vegetable patch and, a recent addition, a fascinating water feature’.

The NGS says residents are involved in the garden with planning, propagating plants and

building habitats for fauna.

The other Colten Care homes involved in the NGS this year are Brook View in West Moors and Woodpeckers in Brockenhurst.

Brook View will host visitors on the weekend of August 16 and 17. Its programme entry reads: ‘Our colourful and vibrant garden is spread over two main areas, one warm and sunny, the other cooler and shadier. There is a peaceful pond area, games lawn and mixed borders.

‘Walking past our greenhouse leads to further gardens and raised beds, in a

courtyard setting. Residents help out with the production of many of our plants, all expertly managed by our gardener’.

Woodpeckers is opening its garden on August 30 and 31.

On view will be dahlias, crocosmias and rudbeckias with the NGS explaining: ‘The courtyard area, small orchard and woodland all look particularly beautiful in late summer with views through to neighbouring fields of New Forest ponies and deer.

‘Keep a lookout for the disguised bug house, and a wooden chainsaw sculpture’.

Residents, visitors and staff enjoy an NGS open garden afternoon at Colten Care’s Kingfishers in New Milton.

Home starts transformation journey

St Quentin Care Homes has announced the beginning of a new chapter after its acquisition by the Healthcare Management Trust

The care home in Newcastle-under-Lyme was acquired last autumn and has already seen significant improvements in care delivery, infrastructure and leadership.

The team has introduced Making A Greater Impact in Care (MAGIC), a bespoke care model developed by HMT, designed to create enriching, personalised experiences for every resident.

Jacinta Greatrex has been appointed as the new home manager of St Quentin and said the transformation reflects a renewed commitment to enhancing the quality of life for residents and strengthening its role within the local community.

She added: “The last nine months have been about listening, learning and laying strong foundations.

“We are starting to implement a new model of care, which will benefit our residents, their families and our staff. We’re entering a new

phase for the home, and we’re excited to share it.”

HMT has also made several refurbishments to the site, introduced a new risk and

reporting system, and improved daily operational practices to support the team in maintaining the highest standards of safety and excellence.

Two specialist roles have been introduced: a clinical care expert for therapies and a head of community nursing, to bring new depth to the home’s multidisciplinary approach.

To celebrate the home’s progress and develop links with the community, St Quentin will hold an open day in September. The event will be open to all, including families, local residents and healthcare professionals, and they will be able to tour the facility, speak with members of staff and enjoy refreshments and activities.

“We know the care sector is under pressure, and we’re committed to being part of the solution,” added Jenny Mace, director of business development at HMT.

“By investing in people, systems and environments, we’re working to build a future where quality of life is at the heart of every care decision.”

LAMONT JOHNSON

Lamont Johnson are delighted to confirm the recent successful sale of St Heliers, Folkestone, Kent, continuing an impressive first 6 months of trading in 2025.

This delightful Regency period property located adjacent to the seafront in this renowned retirement coastal town, is registered for 30, management operated and has been in existing ownership for over 20 years.

The home benefits from having all single bedrooms, each bar one having ensuite facilities and with a CQC rating of “Good”.

St Heliers has been sold on behalf of our vendor clients Mr & Mrs Fraser to an existing operator Mr Denver Rajaratnam and family.

This sale, alongside many others that are progressing at this time, clearly demonstrates the continued activity in the sector and that demand, is clearly outstripping the supply of homes coming to the market at this time.

St Quentin care home in Newcastle-under-Lyme.

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New Care has promoted Sammy Jacklin to the position of senior wellbeing coordinator working across its two homes in Stockport, Cheadle Manor and Bramhall Manor. Prior to her promotion, Sammy was a carer and senior carer at Cheadle Manor before moving to a wellbeing role from which she has never looked back. In her role as senior wellbeing coordinator, she is responsible for planning and managing an exciting programme of activities that support and engage residents in both homes including all individuals across the residential, nursing and dementia communities. Her main objective is to ensure the physical, emotional and social wellbeing of all residents at both homes by delivering daily events and activities, along with excursions and trips where appropriate.

Meallmore Ltd has promoted Pamela Geddes to the role of care home manager of St Modan’s Care Home in Fraserburgh. She has been deputy manager at St Modan’s for the last two years. With more than 25 years of experience in the private healthcare sector, Pamela is well placed to oversee the management of the home, while ensuring residents enjoy fulfilled lives and receive the highest quality, bespoke care. Pamela who first began her career in 2000 as a care assistant at St Modans when it was then Glencairn Lodge. Realising she loved the job and wanting to further her career in care, she went on to study adult nursing at Robert Gordon University in Aberdeen and once qualified became a staff nurse at a care home in Aberdeen. Pamela joined Meallmore as a staff nurse in May 2011 at Kynnaird House in Fraserburgh, where she worked her way up to clinical deputy manager in 2022.

A husband and wife with a love for helping people have joined the team at Downshaw Lodge care home in Ashton-under-Lyne. Catalin and Irina Babici have each worked in the care sector for more than two decades, and bring not only professional expertise but a deep, shared passion for care to their roles as manager and deputy manager. They met during their first week at university in Romania, where they were studying social care, having felt a calling to help people in need. Catalin had previously studied theology and intended to become a priest but felt that a career in care would provide him with more opportunities to help people. Likewise, Irina spent several years volunteering with a Dutch charity that supported abused and neglected children. Years later the couple are leading the team at Downshaw Lodge with a shared vision – to provide bespoke, person-centred care and support that enhances the quality of life for every resident.

After three years as CEO of Anchor, Sarah Jones has decided to step down and has left the business. Chair Christopher Kemball said: “The Board would like to record its thanks to Sarah for her hard work and commitment as CEO in what have been difficult times for the housing and care sectors as well as her contribution as CFO for the previous six years. We wish her well for the future. The Board has appointed Amanda Holgate, our current CFO, as interim CEO while we conduct a formal search for a permanent CEO, and we remain committed to our longterm strategic direction.” Amanda joined Anchor in February 2023 and joined the Anchor Board in May 2023. Prior to joining Anchor she was CFO of Southern Housing Group.

A homecare provider with a reputation for supporting career development has appointed a new care manager from within. Ashleigh Bird will take on the role at Westmorland Homecare’s Lancaster and Morecambe branch from September 1 after current Registered Care Manager Katie Pennington starts her maternity leave. Ashleigh moved north two years ago to join Westmorland Homecare’s Lancaster and Morecambe branch as training and development coordinator. In January she became a client coordinator at the branch, and was promoted to a senior client coordinator in April. Following her latest promotion she will lead the team at the branch, which employs around 70 staff. Katie will be returning to another senior role in the company following her maternity leave.

A chef who has cooked for royalty and former US Presidents has been appointed as the new head chef at Middleton Hall Retirement Village in Middleton St George, near Darlington. Seasoned culinary professional Mark Bennett joins the award-winning retirement community having spent his career working at some of the UK’s most prestigious events and venues. Mark will use his wealth of experience in his new role to oversee all food at the retirement village, including dining options for residents living in the luxury care services, the menus in the village’s Orangery bistro and a special calendar of themed restaurant nights. Mark’s most recent position was a senior role at the Majestic Hotel in Harrogate, part of the Cairn Group.

Meallmore Ltd has appointed Joseph Janikowski as manager of Greenan Manor Care Home in Doonfoot. Originally from East Ayrshire, Joe joins Greenan Manor from HC-One, where he was turnaround manager for Scotland and Wales, working in high-risk areas supporting new managers and building relationships with the Local Authorities. Prior to that, he was manager of Glenfairn House in Ayr for two years. As manager at Greenan Manor, Joe will oversee the management for the home, including ensuring residents enjoy fulfilled lives whilst receiving the highest quality, bespoke care. Joe is an experienced healthcare professional, with 26 years of working in a variety of roles in the sector.

An Essex care home has appointed a new manager with a wealth of experience as it seeks to build on its reputation of high quality, personcentred care. Silverpoint Court in Canvey Island, which is part of Nellsar –a family-owned group of 13 care homes across the South East – has officially welcomed Leanne Lea. With a career in care served across a variety of roles –from care assistant and housekeeper to trainer, assessor and deputy – Leanne has practical experience and leadership qualities to call on as she takes up her new position at the home. As a Level 5 Health and Social Care Management qualified leader, Leanne has always made it her priority to develop a homely yet respectful environment in which residents’ dignity and well-being are paramount.

Care home opens new Garden Lodges with lifestyle-led event

FAMILIES, professionals and members of the local community were welcomed to Bartlett’s Residential Care Home in Stone, Buckinghamshire for a private, lifestyle-led event celebrating the official opening of its new Garden Lodges.

Part of Peverel Court Care and nestled within 18 acres of landscaped grounds, the Garden Lodges introduce a more independent, premium approach to later life.

Preet Shergill, associate director at Peverel Court Care, said: “The lodges reflect what we believe later life should be – a continuation, not a compromise. People don’t stop having preferences, stories or rituals just because they need support.

“With the lodges, we’ve created somewhere that respects that individuality, while offering the reassurance of 24/7 care.

“It was wonderful to see guests experience that for themselves and share in our vision.

“It’s a space we’re incredibly proud of, and we’re excited to welcome new residents in the coming weeks.”

With private en-suite bedrooms, a lounge, kitchenette and garden space in every lodge, the focus is on calm, comfort and connection, supported by compassionate, round-the-clock care.

During the event, guests

enjoyed guided tours of the lodges and were introduced to one of Bartlett’s most distinctive upcoming initiatives: a residentled vineyard.

More than 4,000 vines have been planted across the southfacing grounds, with plans for residents to be actively involved in pruning, harvesting and tending to them.

The vineyard will also play host to community wine tastings, meals among the vines, and naming of the blends – promoting not only a connection to nature, but shared experiences across generations.

Food was another highlight of the day, with a seasonal tasting menu prepared by Gather by Gray – who will also help shape

the food offering in the lodges’ future café. With a background spanning boutique coffee houses in New Zealand and bespoke private dining in the UK, Jenna’s menu reflected the café’s fresh, garden-to-table ethos.

Dishes included hot smoked salmon edamame filo baskets, flaxseed bites with green salad, and a selection of cakes catering to different dietary needs – from orange and almond, to carrot cake and an espresso ganache brownie.

Visitors were invited to explore the lodges at their own pace, enjoy the views and menu, and speak to members of the care team, including home manager Mibell Hernandez, who was on hand to answer questions.

Home brings investment and jobs

THE Octopus Healthcare Fund has added Manor Park care home in Old Malton to its growing portfolio of care homes.

Sandstone Care Group, which has headquarters in Chester and Warrington, will take operational ownership of the North Yorkshire facility on a 35-year lease upon completion of the build.

The new 80-bed care home will create almost 100 new jobs for the local community, with the first residents set to move in by October. Manor Park will provide residential and residential dementia care in a safe, secure and welcoming environment combining modern design and advanced technology.

Residents will enjoy:

n A cinema room

n Hair and beauty salon

n Café bar

n Club lounge

n Traditional tea room

n Landscaped gardens and patios

n Ground floor bedrooms with direct garden access

The home will offer a vibrant lifestyle, with an extensive weekly activities programme designed to encourage residents to pursue existing hobbies and discover new ones.

Freshly prepared meals will be available daily from a varied and seasonally inspired menu, with options to suit all tastes and dietary needs.

James Parkin, co-founder and director of Sandstone Care Group, said: “We are delighted to be working with the Octopus Healthcare Fund, providing further much-needed care facilities to the North of England.

“Our growing portfolio of care homes provides a range of residential, nursing and dementia care services within

modern, vibrant communities.

Our focus is always on providing unrivalled person-centred care for our residents in a welcoming environment, and Manor Park in Old Malton will be no different.

“We are thrilled to be opening in such a beautiful, historical town and look forward to partnering with local organisations to enrich the lives of our residents and the wider community.”

The Octopus Healthcare Fund is managed by Octopus Capital, who has been investing in the UK market for more than 15 years, with a portfolio of more than 100 care homes.

Max Weitzmann, investment director at Octopus Capital, added: “We are thrilled to see Sandstone Care Group ready to open their latest care home in Old Malton.

“Manor Park is a purpose-built, modern care home that will put the needs of its residents first with an emphasis on quality care and well-being.”

Operator launches new era of care

A NEW multi-million-pound care home has opened in Inverness, marking the first step in an ambitious vision to create a new care community for the city.

Pittyvaich Care Home is the 13th home in the Parklands Care Homes group. With 58 en-suite bedrooms, the £11million project is the largest purpose-built care facility in the Parklands group and the first new care home to open in Inverness in five years.

Residents will enjoy access to a café, salon, lounges, activities room, quiet spaces and landscaped gardens.

Many of the home’s spacious rooms offer commanding views over the Moray Firth. Located close to a school, nursery and several churches, Pittyvaich is intended to become an integral part of the local community.

The home is expected to create around 120 jobs in the local area. It was built by Invernessbased Capstone Construction, supporting jobs and investment during the build phase.

The care home is the first stage in Parklands’ plan to develop an integrated care community in Inverness – the first of its kind in the Highlands. Future phases will include a later living village,

designed to support independent living for older people, and key worker apartments, helping to ease pressure on local housing and support recruitment.

Pittyvaich is part of a wider programme of investment by Parklands across the Highlands.

The group is expanding its existing Highland homes, with an additional 12 beds in Tain, four in Fortrose and 10 in Grantown on Spey.

This investment means that, over the course of the next year and subject to planning consent, Parklands will create an additional

26 beds in the Highlands at a cost of £4.5 million, bringing the overall total to 84 additional beds.

Ron Taylor, managing director of Parklands Care Homes, said: “Pittyvaich is more than just a care home – it’s a symbol of our long-term commitment to the Highlands.

“At a time when the region has lost over 200 care beds, this investment is more urgent than ever.

“We’re responding to that need by investing in the future of care –creating jobs, supporting families, and building something that will

serve this community for years to come.

“This is just the first step in our ambitious vision for a new care community in Inverness – a place where older people can live with dignity, independence and support, and where key workers have access to affordable accommodation.”

He added: “We’re looking forward to working with our new team to bring the Parklands standard of care to Inverness – compassionate, personcentred and rooted in the local community.”

Pittyvaich takes its name from the Speyside distillery in Dufftown once managed by Ron Taylor’s grandfather, Andrew.

As a student, Ron cared for his grandfather, an experience that inspired him to establish Parklands in 1993. The family connection continues with Ishbel Place, the street leading into Pittyvaich, named after Ron’s mother.

The new care home will be led by Jaime McNab, an experienced care professional who joins Parklands from NHS Highland, where she was lead nurse for care homes and care at home services.

Luxury care home opens its doors

WATERHAVEN Place, a new luxury care home in the Connaught Care Collection, officially opened its doors during a glamorous ‘champagne and canapés’ open evening for more than 80 guests.

Attendees were treated to complimentary drinks, gourmet food and live entertainment including a performance from The Dukes of Havoc.

Customer relationship manager Cheryl Tyson and other members of the team led guests on guided tours of the home, including its spacious en-suite bedrooms, communal areas and stateof-the-art facilities including a cinema, fine-dining bistro and luxury spa and salon.

Deputy manager Ruby Pratt said: “Our open evening was a fantastic way to introduce Waterhaven Place to the community.

“We were thrilled to see so

many people come along to meet the team and explore our beautiful home.

“It’s clear that there is a real need for high-quality, all-inclusive

care in Chichester, and we’re proud to have already welcomed our first resident with hopefully many more to come.”

In the run-up to launch the

team at Waterhaven Place has been building bridges around Chichester by volunteering with various charities and community projects across town.

They’ve supported organisations such as Chichester District Foodbank, St Wilfrid’s Hospice, Sage House, Brent Lodge Wildlife Hospital and the Aldingbourne Centre.

In its first few months the home is hitting the ground running with a series of community-focussed events and projects.

Future events include a masquerade ball, a ‘Night in Marrakech’ event, and another Great Gatsby-style fundraiser.

Cheryl added: “We’re so excited to become part of this great community, and look forward to many more years of collaboration with local partners to make Chichester an even better place to live for our residents and their families.”

Rhoda Grant MSP, Rhona Donnelly, Ron Taylor and Pittyvaich manager Jaime McNab.

Purpose-built home on the way for Westcombe Park

PLANNING permission has been granted for a 66-bedroom care home at Vistry’s Westcombe Park development in Heybridge, near Maldon in Essex.

The care home will be operated by LNT Care Developments. LNT has been working with specialist developer Charterpoint and Vistry, the master developer of Westcombe Park, to deliver a new state-of-the-art care home as part of the development.

Vistry managing director Martin Leach said: “The provision of a first-class care facility is a valuable addition for Westcombe Park, forming part of our wider ambition to create a wellrounded neighbourhood with the mix of homes, facilities and infrastructure that communities need.

“We are very pleased to be working in partnership with Charterpoint and LNT to provide this facility for the residents of Maldon.”

The three-storey care home will include en-suite wet rooms for each resident, lounges and dining areas, a café and a sky bar for residents and visitors to enjoy, a hair salon, cinema, a reception area, staff facilities, and 32 car

parking spaces, including two accessible spaces and six electric car charging spaces, as well as ambulance and taxi drop-off points.

Sixteen cycle spaces – eight for staff and eight for visitors –will also be provided, along with designated storage and charging areas for mobility scooters.

The care home, which has been designed to provide general residential care and residential dementia care, will feature landscaped gardens with direct access for residents.

The majority of energy used at the care home will be generated from onsite renewable sources

such as ground source heating and photovoltaic panels on the roof, with a battery to store surplus energy.

The care home forms an integral part of the Westcombe Park community which aims to provide new homes to meet all affordability levels and stages of life.

Westcombe Park includes a planned new neighbourhood centre, plans for which are being advanced by Charterpoint Group, comprising later living apartments, health centre, convenience store, other retail units, and a day nursery.

Giles Nursey, manging director

of Charterpoint, added: “We are very pleased to have received planning permission to build a modern care home at Westcombe Park to provide first-class care facilities for the local community.

“As a specialist developer who has delivered numerous care home schemes across the country, we are proud to be part of the team creating important facilities at this exciting garden suburb and feel sure that this care home will be a key community asset.”

The care home will be delivered by LNT and operated by its sister company Crystal Care Collection.

Home transforms dementia care with design and partnership

GLOUCESTERSHIRE-based

charity Lilian Faithfull Care is unveiling a major refurbishment at Royal Court dedicated to supporting people living with dementia.

This newly transformed home represents a progressive, research-informed model of dementia care that places dignity, purpose and quality of life at its heart.

CEO Kevin Snowball said: “We are redefining what dementia care can be. This is more than a refurbishment, it is a complete rethink of how we create a home where people with dementia can live with dignity and a sense of belonging.

“We are proud to be shaping what good dementia care looks like today, both in Gloucestershire and further afield.”

Every element of Royal Court has been carefully designed to create a supportive, enriching community and above all a true sense of home.

The home will offer a nurturing environment where care is more than support, it’s a way of life.

The home is arranged into

family-style communities of six to seven residents, each with their own bedrooms, kitchen, shared living spaces and access to garden areas.

This layout helps to create continuity, comfort and familiarity, essential for those living with dementia.

Royal Court is taking part in the Sage Project, a cutting-edge research collaboration with the University of Bristol exploring how natural soundscapes can

enhance wellbeing for people with dementia.

One of the home’s most distinctive spaces will be the newly designed Lavender Unit, featuring a bespoke sensory area with calming lighting, soothing music and tactile furnishings – a space purpose-built to reduce stress and promote relaxation. Alongside these changes, every member of staff is trained in dementia care, working closely with residents to support their

emotional and physical wellbeing. A dedicated dementia lead specialist oversees best practice, ensuring each resident receives highly personalised care.

Activities and social connections continue to play a central role in daily life, with regular visits from therapy dogs, intergenerational sessions with students from Pate’s Grammar School, and music therapy delivered by Mind Song.

Residents also enjoy days out on the charity’s private minibus and access to physiotherapy, hairdressing and chiropody.

Crucially, families are welcomed as partners in care, ensuring the presence of familiar faces and meaningful relationships throughout each resident’s journey.

As with all Lilian Faithfull homes, Royal Court offers a “Home for Life” promise. The charity will never ask a resident to leave for financial reasons, reflecting the values set out when the charity was founded in 1946 by Lilian Faithfull herself: “a desire to improve the lives of others through care and dedication.”