GovTech Review Q4 2023

Page 3

Q 4

INSIDE

2 0 2 3

LEADERS IN TECHNOLOGY 11 | Nathan McGregor, Cradlepoint

19 | Jason MacBride, Neat

13 | Chris Fisher, Vectra AI

25 | Andrew Belger, TeamViewer

15 | George Moawad, Genetec

29 | Ryan van Leent, SAP Australia

FEATURES 6 | Can Australia’s bold digital government goals be met? Australia wants to have one of the top digital governments in the world

16 | How manual auditing is letting down the Essential Eight Implementation of the Essential Eight has been anything but easy

22 | Smart cities need even smarter security Effective security in a smart city requires a holistic approach

26 | National ID scheme: it’s time to ask the hard questions Overcoming the hurdles of trust and security

30 | Embedding digital trust through a focus on people, data and systems As most data breaches have human involvement, people can be the strongest asset in cyberdefence strategies.

33 | AI driving healthcare transformation AI and the cloud can empower the healthcare workforce

35 | Software satisfaction — how can councils get it? What happens when your SLAs don’t materialise and your vendor lets you down?

38 | The growth of shadow AI in the workplace More AI is being used than is being realised

Cover image: iStock.com/piranka

WWW.GOVTECHREVIEW.COM.AU

GOVTECH REVIEW Q4 2023 | 3


Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.