How to Park – PCNs and enforcement What if I get a parking ticket? If you get a Penalty Charge Notice (PCN) there are a number of ways that you can pay or challenge it.
Paying a PCN If you park incorrectly in Westminster, you will be issued with either an £80 or £130 PCN. If you pay the PCN within 14 days, you will get a 50% discount (£40/£65) (NB for a CCTV parking PCN the discounted rate applies for 21 days). Information included on the PCN will clearly explain the discount period that applies.
You can pay a PCN: Online at westminster.gov.uk/paypcn By phone – call 020 7823 4567 for a 24hr automated service By post – send a cheque or postal order to the address detailed on the PCN
Challenging a PCN If you feel that a PCN has been wrongly issued you should challenge it as soon as possible. There are a number of stages to the challenge process which can differ according to how the PCN was issued. For details of how to challenge a PCN, please refer to the PCN itself, or visit westminster.gov.uk/parking Please note: If you have formally challenged the issue of a PCN but this has been rejected by the council, you can appeal to an independent Adjudicator via the Parking and Traffic Appeals Service (PATAS). parkingandtrafficappeals.gov.uk
Enforcement: Fixed CCTV, CEO, mobile CCTV vehicles Westminster carries out enforcement: • via our CEOs (Civil Enforcement Officers) • using fixed CCTV cameras around the city • using mobile CCTV cameras affixed to vehicles which move around Westminster. When CEOs come across a vehicle they believe to be parked in contravention of the regulations, they will issue a PCN via their handheld computer and either fix it to the vehicle or hand it to the person appearing to be in charge of the vehicle. A PCN from a CEO can also be issued retrospectively by post. We use fixed CCTV and mobile CCTV vehicles to enforce parking rules in situations where it’s dangerous or impractical for our CEOs to patrol or where other methods of enforcement have not been effective – for example where traffic is moving quickly. PCNs issued using a CCTV camera are sent by post to the person registered with the DVLA as being the keeper of the vehicle. A CCTV-issued PCN will contain a photograph of the alleged contravention.
For more information, including a map showing the locations of all our fixed CCTV cameras, visit www.westminster.gov.uk/cctv
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