Inside news 84

ISSUE 84 October 2011

Newsletter for the employees of West Lothian Council

an.

Open for business

Bathgate Partnership Centre, Lindsay House inside v

Celebrating Success • Planning for winter Get active with West Lothian Leisure • E-card this Xmas

westlothian.gov.uk westlothian.gov.uk

9

New beginning for historic Burgh Halls Linlithgow Burgh Halls has officially re-opened following a £5.2 million restoration.

The landmark Grade A-Listed building at the heart of Linlithgow’s scenic Cross has undergone a stunning transformation, thanks to funding from West Lothian Council in partnership with the Heritage Lottery Fund, Historic Scotland and The National Lottery through Creative Scotland.

Chief Executive’s column There certainly have been lots of new beginnings throughout the council over the summer months.

We have had new care facilities open, new arts and leisure facilities unveiled and significant progress has been made on our new build council housing programme. Colleagues in education have also managed the important exam process and the early indications are that the results are improving.

Linlithgow Burgh Halls was officially opened and Bathgate Partnership Centre opened for business. Although the facilities differ in terms of the services they provide, both are extremely important to our customers.

The winter weather last year affected the whole country and council staff responded well to the challenges faced. Our experience has helped us put plans in place to cope in the event this winter brings with it further extreme conditions. Not only are we investing in new equipment and deployment plans, we are developing new and improved ways to communicate key messages with our customers.

In such extreme conditions we have to prioritise resources as it is not possible to clear every road at the same time. To help people understand these priorities, maps for the priority roads or ‘snow routes’ have been published on the council’s website and can be accessed at libraries on request.

We are committed to being as prepared as possible and we are encouraging residents, businesses and staff members to prepare their homes and vehicles for another difficult winter.

More information will be publicised in the near future, including in the next edition of Inside News and Bulletin. We will also be relying on all staff to spread the word and help us get the important messages out into the community via your friends, family and neighbours. The more people that know about our Winter Ready West Lothian programme, the better.

The redevelopment has resulted in a modern design alongside period features, creating a resource that has something for everyone. It now boasts a superb art gallery, two stylish, contemporary function rooms and a stunning roof terrace are perfect for weddings and other events, education and tourist information centre, Glasshouse Café and much more.

The council’s Chief Executive Graham Hope joined former Chief Executives David Morrison and Alex Linkston at the opening

For couples looking to get married at a unique location in one of Scotland’s most picturesque towns, the revamped 17th century Burgh Halls offers the perfect mix of historic and modern.

The education and AV room are also available for meetings and other smaller events. Drop into Linlithgow Burgh Halls to see for yourself what it has to offer. www.linlithgowburghhalls.co.uk email: burgh.halls@westlothian.gov.uk Tel: 01506 282720.

Staff from Arts Services with the Linlithgow town crier at the opening event

Customer Service Professional Qualification Pilot Seven employees from Operational Services have successfully completed the Certificate level (Scottish Credit Qualification Framework - level 6) of the Customer Service Professional Qualification (CSPQ).

The Customer Service Professional Qualification (CSPQ) is developed by councils, with content which has been specifically developed for public sector workers. The qualification provides the employees with the knowledge, skills and attitudinal behaviours to enable the best possible service delivery to the public. The qualification uses modern learning and assessment techniques (e-learning) which is certificated by the Scottish Qualifications Authority and endorsed by COSLA. Hazel Purves, Senior Clerical Assistant in Waste Services said: “The CSPQ is a good

qualification for all council employees to undertake and at all levels of employees, including managers. This has provided me with knowledge and techniques for dealing with difficult situations and various customer needs. The qualification does take a lot of time and effort to complete however the benefits are well worth the effort.”

The qualification continues to be rolled out across all Scottish local authorities at three levels Award, Certificate and Diploma. It is hoped the success of the pilot will result in the qualification being introduced to other council services.

Graham Hope Graham Hope Chief Executive Chief Executive westlothian.gov.uk

9

2

Head of Service Jim Jack presents the group with their certificates.

westlothian.gov.uk

EMPLOYEE BENEFITS

XCITE West Lothian

20% OFF memberships for council staff... PLUS

FREE JOINING FEE worth £30!

Staff from housing, construction and building services at the new site at Inveralmond, Livingston

Community benefits from new council housing project

Communities and local businesses will benefit from new council housing currently being built across West Lothian.

West Lothian Council is currently investing £45 million in the construction of 545 houses at eight separate locations. A first phase of 255 homes has already been completed, taking the total tally of new council houses to be built in West Lothian to over 800.

Partnerships, to employ West Lothian trades people in the building of the homes. The development will support 55 construction and related jobs, including 10 apprenticeships and work experience placements for local unemployed people.

Head of Housing, Building and Construction Services, Ann Gee, said: “The 800 homes are the first council houses to be built in West Lothian for over 25 years and we are delighted that the impact is now being seen across our communities.”

Local tenants groups and Disability West Lothian were also involved in the design process. Ann Gee added: “In order to accurately reflect the needs of all of our tenants in our new build programme, the council, at key stages of the design of layouts and house types, has involved Tenants Groups and Disability West Lothian.

West Lothian businesses are being used in the construction of the new homes. It is expected that this level of construction will make a significant contribution to the local economy. The council also has agreements in place with the building contractors, Lovell

“A great contribution was made by the volunteers from both organisations and all those involved have given positive feedback on their experience of the whole process.”

Facebook reaches the 16,000 milestone West Lothian Council’s popular Facebook page is now ‘liked’ by over 16,000 people.

If you’re a West Lothian Council employee you can apply for an Xcite PS membership. You will receive a 20% discount on the monthly value of your chosen membership PLUS a FREE joining fee when you join.

Xcite PS memberships include: > Fitness Centres > Personalised Fitness Programmes & Regular Reviews > Swimming & Swimming Lessons > Sauna & Steam Rooms > Badminton, Tennis, Short Tennis.

You could save up to £240* in your first year! (* Based on Premier Couple - saving £15 per month when two WLC employees join with two free joining fees - saving a further £30).

Simply go to any Xcite Venue with proof of employment with West Lothian Council and fill out an application. You will only have to pay your first month up front to confirm your membership then it will operate on a monthly direct debit basis.

Do I need to be a member of the Sports & Social Club? No you no longer require to be a member of WLC’s Sports & Social Club.

What are the advantages of being a member of Xcite? You’ll be part of the biggest Health & Fitness Club in West Lothian with nine Xcite venues for you to use. Save money each month with an Xcite PS instead of paying each time you visit. Your monthly membership payments will remain the same. Xcite memberships are available for the whole family so there are membership options for everyone to enjoy.

It has taken just 18 months for the page, www.facebook.com/westlothiancouncil, to reach the landmark figure – the highest number of any local authority in Scotland and one of the highest in the UK. The page is updated regularly with information about council and community news, as well as emergency information when situations arise such as severe weather.

Are you tied in to a 12 month membership agreement? No. Xcite operate on a month-to-month basis. Should you wish to cancel you just give us a month’s notice, normally equating to one further payment.

West Lothian Council’s Chief Executive Graham Hope said: “We know that the way that people want to access information is changing and the council’s aim is to provide a variety of channels to meet the needs of local people. Social media sites Facebook, Twitter, Youtube and Flickr, are free resources and easily accessible by anyone, and together with the council’s website, www.westlothian.gov.uk enables us to provide ‘real time’ updates when needed.”

What do I need to apply for an Xcite PS membership? Just bring your staff photo ID card to your local Xcite Venue and you can join instantly. The no joining fee offer is on for a limited period of time.

If you would like to submit news for the council’s Facebook page, please email communitynews@westlothian.gov.uk.

westlothian.gov.uk

For more info call

01506 776055 9 3

BATHGATE PARTNERSHIP CENTRE OPEN The new £7million Bathgate Partnership Centre, Lindsay House is now open The striking new building in South Bridge Street brings council and community services together under one roof.

accommodation, meeting spaces for community groups, and a landscaped garden complete with an orchard.

The centre is home to the town’s community centre, library, registration office and Customer Information Services (CIS) as well as a Food Creations Café, council office

The centre will also house the council’s Advice Shop, which provides help and assistance on a range of topics including income maximisation, debt, fuel poverty and energy savings, and will become the new headquarters for Adult Basic Education in West Lothian.

Alistair Shaw, Head of Area Services, said: “I’m delighted to see the new Bathgate Partnership Centre, Lindsay House, open to the public.

“The centre will bring a new focus to Bathgate and meet the growing needs of the community. The new building is modern, attractive, practical and flexible, and the spaces will be used to their maximum potential.

“Bathgate Partnership Centre offers an excellent opportunity to join up council and community services in one central, convenient location. It also creates efficiencies, as services can share information and facilities to provide a better service for local people.”

Call The Bathgate Partnership Centre on 01506 283333.

Livingston’s Golden Anniversary Livingston is celebrating its 50th anniversary as a new town in 2012.

A number of official and community events and activities are being planned to take place in spring 2012. In preparation for the anniversary, pupils at Livingston schools are being invited to enter a design and art competition, and the winning artworks will be displayed in a special exhibition at Howden Park Centre next April.

Pupils are being asked to design a logo which will be used to identify Livingston’s anniversary events. It is planned that the logo will be reproduced on all promotional material and websites.

In addition, pupils are being asked to create a poster, a piece of artwork or take a photograph entitled ‘What Livingston means to me’. At least two posters, artworks or photographs from every Livingston school will be selected to be displayed in the exhibition of pupils’ work in Howden Park Centre in April 2012.

The council will be writing to community groups in Livingston. For more information or to register your interest please email: Livingstons50thBirthday@westlothian.gov.uk

More information is available on www.westlothian.gov.uk/50

4

New facility on track for future athletes New athletics facilities at Craigswood Sports Centre in Livingston have been refurbished as part of a £300,000 joint investment by West Lothian Council and West Lothian Leisure.

The project involves resurfacing of the track and refurbishment of the field facilities, including a new throws cage, and improved shot putt and long jump facilities. The athletics track is now open for use.

The track works complement the recent £2.5million investment in the extension of the leisure centre which has resulted in new changing and community meeting facilities, and upgraded grass pitches, which were completed last year.

Alistair Shaw, Head of Area Services added: “The major investment in Craigswood is

a fantastic way to encourage everyone in the community to take part in fun, healthy activities.”

Robin Strang, General Manager of West Lothian Leisure, added:“The facilities at Craigswood are superb and we are delighted that the facility is now complete.

“This recent investment reaffirms our commitment to provide first class facilities for our customers. The feedback so far has been really positive and we are sure that the new facility will prove to be an important landmark in West Lothian for our customers.”

westlothian.gov.uk

Council launches new email information service West Lothian Council launched a new email information service during Customer Service Week 3 to 9 October.

The new email alert service aims to provide residents and businesses with regular updates on the council’s response, including service changes, to unusual events such as severe weather. To sign up for the new service visit the council’s website www.westlothian.gov.uk/email

Gearing up for winter West Lothian Council has invested £500,000 in new snow clearing equipment for its ‘Winter Ready West Lothian’ programme.

The new winter maintenance vehicles include: 29 snow clearing ‘bob cats’ and two ‘multi-hog’ machines with snow blowing attachments.

In addition new replacement vehicles have been secured including four new large gritters and six new minitractors. The Winter Service uses a large fleet of specialist and multi-purpose vehicles, consisting of eight fixed body permanent gritters, 12 multi-purpose HGV lorries/gritters, nine operational gritters with demountable gritters, 11 pick-ups (hired), 29 footpaths tractors and a loading shovel.

Jim Jack, Head of Operational Services, said: “Clearly last winter’s heavy snow, which fell over prolonged periods, followed by freezing temperatures was extreme and affected the whole of the country. The clean-up took a tremendous effort and resources.

“One way that people can help this winter is by parking sensibly. We are joining our colleagues in the police in calling for drivers to park sensibly and not abandon vehicles as this causes problems for other road users and could delay the emergency services.

Celebrating Success West Lothian Council’s Celebrating Success 2011 takes place on Friday 18 November.

The annual event aims to recognise the efforts made by teams of employees who are producing work that demonstrates high levels of service. Each service has outcomes, projects and initiatives that make a real difference to the quality of life for the people of West Lothian, and Celebrating Success provides us with an opportunity to recognise the very best of what West Lothian Council delivers each year for its customers.

Graham Hope, the council’s Chief Executive said: “We were contacted last year by many people who asked us if they could receive information via email. In response to this we have launched a new email alert service which will provide regular briefings on the council’s response to important events such as severe weather.

“We know that not everyone has access to a computer so we are also publishing a fourpage supplement wrapped around the council newspaper Bulletin which is distributed in November and we are asking householders to keep it handy, as it will provide information on the council’s plans for dealing with a similar event this year.

“In addition we are appealing to local people to share information that they see online, in the local press or hear on radio. This new email alert service is in addition to the news provided on the council’s website and social media pages and the school group call system.”

AWARD FOR ACTIVE SCHOOLS CHARTER West Lothian Active Schools has been awarded a Physical Activity and Health Alliance (PAHA) Award, in the Active Nations category, for its Active Schools Charter.

The Active Schools Charter not only provides a framework for schools to define their commitment to sport and physical activity but has also led to clearer links between

the core business of Active Schools, Curriculum for Excellence and West Lothian’s Single Outcome Agreement.

Lauren Mclean, Active Schools Co-ordinator said “It is fantastic to receive recognition for the Active Schools Charter. A lot of hard work was involved in producing this Charter with the help and support of a number of key partners.”

For the second year in a row, the stunning Howden Park Centre in Livingston will host the event.

Donald Forrest, the new Chair of the Celebrating Success Working Group, said: “We believe that it is extremely important to recognise and reward our staff. Thanks to sponsorship from Land Securities, this year’s event will take place at no cost to the council.

“On behalf of the Celebrating Success Working Group, thank you to everyone who took time to submit entries. We have over 80 entries which is a fantastic amount.

For more information contact Lynette Valentine on 01506 282024 or email lynette.valentine@westlothian.gov.uk

westlothian.gov.uk

9 5

West Lothian Council is making giant strides to reduce its carbon emissions.

There’s no place like home...for saving energy If you’re looking to create a warmer home and save money at the same time, check out the Energy Savings Trust’s website.

To find out about offers, discounts or grants to help you save cash, call the Home Energy Scotland Hotline free on 0800 512 012. Or complete an online Home Energy Check, and they will aim to call you back within two working days. www.energysavingstrust.org.uk/scotland

COUNCIL’S NEW ELECTRIC VEHICLES West Lothian Council has unveiled four electric cars as part of its commitment to reducing its environmental impact and reducing fuel bills.

The four Peugeot iOn electric vehicles are an exciting addition to the council’s fleet and support the council’s efforts to reduce its carbon footprint. The cars were funded through Transport Scotland’s Low Carbon Vehicle Procurement Scheme which gives public bodies the opportunity to evaluate low carbon vehicles in action. The vehicles are being trialled initially by different services across the council for their business use. The results of this trial will form the basis of a vehicle handbook and allow their integration into the council’s existing pool car system. The vehicles are 100% electric with no tailpipe emissions and running costs are lower than vehicles with diesel or petrol engines.

Donald Forrest, Head of Finance and Estates, said: “Electric cars are much cheaper than fuelling an equivalent diesel vehicle. It costs approximately

£2 to charge the electric car which will power the car for approximately 90 miles. It would cost about £14 to do the equivalent mileage in a diesel pool car.”

“There has been publicity surrounding the high costs of purchasing an electric car, however, staff should look out for deals with manufacturers and be aware of the significantly lower fuelling costs and no road tax which can make the vehicles represent good value for money.

“Our strategy is to continually develop in line with changes in working practices and office locations. We will continue to explore further electric vehicle options.

Phase two of the Transport Strategy will look at additional ways of reducing mileage, carbon and cost and will involve input from various services.”

What you had to say about the electric cars: Staff have generally been impressed with the new electric vehicles, finding them “very simple and straightforward to operate”.

Amongst the positive features staff have commented on the good size of the vehicles making it great to “find a wee place to park”.

When asked if they thought the vehicles were suitable for business needs the response has been positive so far: “It is ideal for short trips I make between offices for meetings.”

“I never have to drive too far to meetings so it’s suitable for these short distances.”

6

Increase to Sports and Social Club membership fees.

At the last general meeting held in May, it was voted to increase the monthly fee from £1.50 to £2.00.

This is the first increase since 2003.

The effective date of this increase will be 1 November 2011.

Customer Service Week Staff across the council will took part in Customer Service Week – 3 to 9 October. n Monday 3 October staff were available all day at Armadale Community Centre and Library with employability advice and benefits. n Tuesday 4 October, 11am - 1pm, staff were in the Mill Centre, Blackburn, to talk to local people about Blackburn Connected. n Wednesday 5 October staff at Fauldhouse Partnership Centre provided a welcome to anyone wishing to find out more about the leisure facilities, the library, the learning suite; and the Telly Talk system. n Thursday 6 October at Bathgate Partnership Centre customers were able to sign up for a free financial health check, join the new library, and sign up for ABE classes.

westlothian.gov.uk

Wheeling their way into work!

Architects Andy Robertson and Marjory Mackie, Education Officer Alan Russell and Housing’s Development Manager, Jim McEwen, are just some of the staff members that choose to cycle to work most days.

ie ack M rie rjo “I cycle a Ma

21 mile round trip in to work from Linlithgow Bridge as often as possible, but usually manage two or three times per week – between 42 and 63 miles per week.

“I bought a bike through the Cycle to Work Scheme and thought I better cycle to work at least once, but after I tried it I realised that I enjoyed it and Andy Robertson and I decided to set ourselves a wee challenge – 50 return journeys to work in 2011 would mean 1,100 miles of cycling for me. I have cycled 48 so far. I choose to cycle to work because I enjoy being fitter and feeling more energetic when I arrive at work - and allows me to have a scone every morning with no guilt!”

n Ewa c M Jim

“To avoid the main roads I travel to and from West Calder via Harburn village, an average of four times a week. That is 14 miles a day and a total of 56 miles per week.

“I live within a relatively short cycling distance from the civic centre and choose to travel a challenging hilly route home. The Travel Strategy has given me the opportunity to leave my car at home and try to get fitter.

“The big bonus is having the facilities – the secure bike store, lockers, changing rooms and showers. The only downside is the ever changing weather conditions.”

on rts e b o yR And

“I have done about 60 journeys- that equates to about 1,100 miles. I hope to make about 70+ journeys before the end of the year. .

“I started cycling to work last year for enjoyment and fitness reasons but since April the introduction of the pool car system has meant that more journeys by bike were possible as we no longer needed to bring our cars in for work purposes. I have found commuting by bike very beneficial from a fitness perspective but there is also the ‘feel good’ factor. There is a great network of quiet country roads over the Bathgate Hills that make the journeys very pleasant.”

l sel s u nR Ala

“I cycle 2 or 3 times a week from Winchburgh – which maybe averages out at around 40 miles a week. The days I don’t cycle is either due to bad weather or having an evening meeting.

“Cycling helps keep me fit and I have lost a stone and a half. We have much better cycling facilities at the Civic Centre than we ever had at Lindsay House.”

SAVING ENERGY IN THE WORKPLACE Saving energy is really important to help save the council money and help our environment by reducing carbon emissions. As employees of the council we all have a responsibility to save energy at work.

The council now pays for the carbon content of the energy consumed in its buildings under the Carbon Reduction Commitment (CRC) energy efficiency scheme. This can cost the council up to £500,000 on top of energy costs per year.

westlothian.gov.uk

You can help save electricity by switching lights off where possible; ensuring your computer and importantly your screen/ monitor is switched off when not in use. In the Civic Centre please close the doors of the meeting rooms when you are finished as this will allow the censored lights and air conditioning to switch off.

Green Guide for Meeting Rooms When using meeting rooms please remember to: • Switch off all projectors or other IT

equipment when not in use.

• Open blinds where possible to maximise natural daylight within the room • Close the door behind you when leaving the room. This allows automatic sensors to switch the lights off and the ventilation system.

• Make best use of any windows and doors to create a comfortable working environment, but remember to return these to the condition you found the room in after use.

79

A TEAM EFFORT THROUGH ESV Teams from across the council have been taking part in the Employer Supported Volunteering (ESV) scheme.

The ESV scheme is supported by the council and allows staff to apply for up to two days paid leave to complete a task for the benefit of the community.

For more information, contact your ESV champion for your service.

Tribute to Ian after centre opens A new learning disability resource, Pathways at Quigley House has been opened in Craigshill, Livingston.

The service represents the beginning of a new journey in the progressive improvement of services for people with learning disability in West Lothian.

Following extensive consultation with users and carers, this purpose-built centre replaces two older facilities at Clarendon and Blackburn while at the same time bringing together a range of other services.

The centre was named after Ian Quigley who as Head of Social Policy, led the development of Learning Disability Services in West Lothian over a number of years but who sadly died last year. The building was officially opened by his

daughter Megan Quigley. The event was also attended by Ian’s wife, Maureen and brother, Robbie.

The name Pathways for the service was chosen with the involvement of a range of key stakeholders as it was felt that it captured the, positive, forward-looking approach of this new service.

This new £4 million resource is part of the continuing programme for improving services for hundreds of people with a learning disability in West Lothian. These services are provided for adults of all ages, with a range of care and support needs and for their carers.

A team of volunteers from the Community Regeneration service decided to offer their time to help the community of Addiewell by painting the Loganlea Miners Welfare Club.

The flexible revolution is taking shape The approach to the working day is set to be transformed for hundreds of council workers.

Worksmart West Lothian is making giant strides in helping to bring together mobile and flexible ways of working. The programme allows staff to work differently to meet the needs of our customers and reduce ‘dead time’, such as travelling unnecessarily back to a base office. Since it was launched in April, 154 staff members have signed up to Worksmart which is more than 32% of the 480 target and a huge achievement in such a short space of time.

Chief Executive Graham Hope said: “Worksmart is delivering real benefits to our customers and the council, and we are delighted with the progress to date. We will continue to look at the ways we work, as we aim to continue to improve services with reduced budgets in the future. Worksmart plays a major role in this process. For staff that are already signed up, it is making a positive difference to their working day and allowing them to structure their days 8

around their customers’ needs rather than locations.

l al Service visited Uphal A team from Operation d, ede we y the ere wh n Community Centre Garde den. The team also pruned, tidied up the gar painted benches.

“Worksmart ties in with many different strands from across the council. For example, our Travel Strategy aims to reduce business and commuter mileage and Worksmart plays an important part in helping to achieve those important aims.”

A link is available through the Quicklinx section of the intranet, as well as via the internet at https://workspace. westlothian.gov.uk/wsm4, allowing staff to book the space they need from work or home.

Worksmart has arrived at Bathgate Partnership Centre. Worksmart desks have relocated from St David House to the new Bathgate Partnership Centre.

In August, Education staff based in the Civic Centre pulled on their over alls to paint a four bedroom house in Bathgate for local charity, Autism Initiatives. The team’s effor ts enabled two young people with Autism to mov e into the sheltered housing complex.

westlothian.gov.uk

Forrest Walk opens in Uphall Forrest Walk, a new residential, respite and day support facility for people with physical disabilities, has opened in Uphall.

The council has invested £1.2 million in the new care home which has two separate wings and 24 hour staffing. It offers four ensuite bedrooms and living areas for long term placements, two ensuite bedrooms and living areas for respite care placements and day support provision. It also offers two places per day for people with complex disability and high dependency care needs.

Staff joins residents at the opening.

EXAMS RESULTS ARRIVE

Pupils across West Lothian received their exams results in August.

The initial picture suggests that West Lothian pupils have performed well with a continuation of the upward trend in attainment. This compares favourably with the most recent available data on comparator authorities. A full analysis of the results will not be available until the autumn.

West Lothian secondary schools received five science Baccalaureates, four at Whitburn Academy and one at St Margaret’s Academy. Not only did all pass, but three passed with distinction.

This is in line with our stated aim of gradually increasing uptake.

A West Lothian Council social worker has been recognised for her outstanding achievements in making a difference to the lives of vulnerable people.

Senior Social Worker at Sure Start (West Lothian), Karen Love was awarded the Unison Social work UK Prize for Outstanding Social Work practice at the UNISON Annual Conference, held in Manchester on Monday 20 June.

HT Jim Cameron, St Margaret’s Academy, pictured with pupil Lisa Marris, who was awarded a Scottish Baccalaureate in Science with Distinction.

• West Lothian achieved a 150% increase in Baccalaureate uptake and maintained a pass rate of 100% • The national pass rate for Baccalaureate was 80.5%. We achieved 100% • The national rate for achieving Distinction was 41%. We achieved 60%.

Whitburn Academy’s HT Ian Adair joined two of his Science Baccalaureate pupils - Allan Brodie and Mark Hannen, and two of his top performing fifth year students, Cheryl Liu (6 A grade Highers), and Shona Garland (5 A grade Highers).

Karen is outstanding!

The Scottish Baccalaureate in Science has been designed to provide a challenging and rewarding experience for candidates in fifth and sixth year of secondary school.

Karen’s current role involves undertaking work with parents either on an individual basis or through targeted group-work provision. It is through her groundbreaking work on the implementation of the ‘Positive Steps’ programme, which provides vital support to parents suffering from post natal illness, that Karen has been recognised by UNISON. Karen who has worked in social care in West Lothian for over 10 years, said: “I am delighted to receive this award. This is not only recognition for myself but also for my colleagues who have also made a significant contribution to the success of the ‘Positive Steps’ programme.”

Be a match, save a life The Anthony Nolan Trust is looking for people to donate their stem cells for transplant, potentially saving the lives of patients with blood cancers and similar life threatening disorders.

There is a particular need for young men, aged 18 – 30 to sign up because this group is under represented on the donor register, whilst being most in demand from transplant surgeons. westlothian.gov.uk

The Active Health at Work will be distributing posters to notice boards around the council as well as putting information on the intranet site.

Visit www.anthonynolan.org for more info.

Karen Love 9 9

Top award for Marion Marion Johnstone, the council’s Health and Safety Manager, has been awarded “Fellowship” from the IOSH (Institute of Occupational Safety and Health).

West Lothian becomes a Fairtrade Zone West Lothian has become a Fairtrade Zone which means that the whole area has been recognised for work carried out to support Fairtrade.

Over the past 18 months West Lothian Fairtrade Zone Steering Group has been working towards achieving this recognition and is delighted to join the growing list of Fairtrade Zones across Scotland. In 2012 it is hoped that other Scottish councils will become Fairtrade zones and enable Scotland to become a Fairtrade Nation.

Locality Planning officer, Douglas Grierson, said: “This is great news for the council and our communities. We were also delighted with the success of Bathgate in its campaign to become a Fairtrade Town, joining the other towns Linlithgow, Livingston, Whitburn and Uphall Village as well as the growing number of schools becoming Fairtrade Schools. There is plenty of scope for other towns to join the campaign.”

“By buying products with the Fairtrade logo we are helping to support producers across the third world to become more self-sustaining and help their communities address their needs such as clean water, new community halls or schools.”

The accolade is not awarded for long service alone but is awarded to those who can demonstrate that they have contributed to the furtherance of the occupational safety and health profession, have perceived eminence through personal initiative and, importantly, through undertakings beyond the normal work environment both within and outside the Institute.

Marion’s official title is now Chartered Fellow of the Institute of Occupational Safety and Health.

Graeme Struthers, Head of Marion (centre) holds aloft her certificate with colleagues Corporate Services, congratulated Lorraine Fox and Kim Hardie.

Marion. He said: “This is well deserved recognition for Marion. This is the highest grade in the Institute and is awarded in recognition of outstanding achievement. On behalf of everyone who knows and woks with Marion, I’d like to congratulate her on her award.”

There was another reason to celebrate in the Health and Safety Team after Lorraine Fox, HR Adviser (Health and Safety) qualified from Glasgow Caledonian University, with a Bachelor of Arts (BA) in Occupational Health and Safety Management Degree. Well done Lorraine.

CHANGES TO CMT

For more information see www.fairtrade. org.uk or the Fairtrade pages on www.westlothian.gov.uk

Moira Niven

Smoking Cessation Service

Moira Niven has been appointed Depute Chief Executive of West Lothian Council.

Smoking is the biggest single cause of preventable chronic illness, disability and premature death in Scotland.

Moira, who was previously the council’s Head of Service - Schools with Education Support, took up her post on August 1 following the retirement of Gordon Ford.

Stop Smoking Support Services in West Lothian offer specialist support by trained, experienced and dedicated staff for those who want and need help to stop smoking (01506 651 829).

Our stop smoking advisors can provide the support and organise medication if appropriate for you. There are currently 18 venues offering support sessions to choose from throughout West Lothian as well as 1-1 appointments if required.

10

Moira has responsibility for the council’s Education, Planning and Area Services.

Moira has over 34 years’ experience in education. She began her teaching career in 1977 at James Gillespie’s High School in Edinburgh, as a Business Studies teacher.

Moira joined West Lothian Council in November 1995 when she took up her post as a Head of Service for Education where she played a pivotal role in setting up West Lothian Council’s Education Service.

Elaine Cook Elaine Cook has been appointed Head of Service for Education (Development) following Moira’s appointment.

Elaine worked as an actuary in the finance industry for a number of years before entering education in 1990. She taught in England for a number of years before arriving in West Lothian in 1996 when she taught mathematics at Armadale Academy.

She was appointed depute head of The James Young High School in 2003 before becoming head teacher at West Calder High School two years later. In 2008 she was appointed head teacher at Deans Community High School in Livingston where, amongst other things, she managed the transition from the old school building into the new state of the art facility.

westlothian.gov.uk

Probationary Teachers

Seventy one probationary teachers joined West Lothian Council this August. The teachers, who are spread across both our secondary and primary schools, attended an induction event at Deans Community School. The event allowed the newcomers to find out more about West Lothian Council, for example, the structure of council, the management structure in education and employee benefits.

Actively working to improve your health

Active Health at Work Autumn Week Activities Planning is well underway for the Autumn activity week that coincides with Mental Health week 10 – 14 October 2011.

As part of the Active Health at Work team’s plan to get you outside and walking they would love to see your photos based on the theme ‘Why I love the outdoors!’ Your 8 x 6 or 9 x 6 photo, should have taken between 4 October and 24 October, please put the date on the photo, and send it to AHAWphoto@westlothian.gov.uk by Monday 31 October.

The panel of independent judges will select the best 20 based on their view of which photos show a love of the outdoors and not on any technical ability!

We will display these in various council buildings, with the best receiving a small prize.

For more information and the relevant form to fill in, contact Kate Marshall on 01506 771790 or email kate.marshall@westlothian.gov.uk

New batch of apprentices join the ranks This year’s intake of 18 newcomers will be spread across the council’s Housing, Construction and Building Services and Operational Services.

The new batch of apprentices are: Kim Armstrong (roofer), Ryan McIntosh (roofer), Rhys Fairbairn (roofer), Alan Callander (joiner), Ben Shearer (joiner), Dean Watson

westlothian.gov.uk

(painter), Stewart McGregor (painter), Don Drummond (bricklayer), Ross MacDonald (electrician), Jordan Kerr (electrician), George Graham (electrician) Blair Todd & Billy Beveridge (horticulture), Connor O’Mara (mechanic), Lee Ross, Fraser Keast, Jordan Sharp, and David Dewar (road workers).

Right approach helps local children Council staff have joined with colleagues from partner and voluntary organisations to make a difference to children and young people in West Lothian.

A series of awareness raising events has been held in Howden Park Centre, Livingston, recently to progress the Getting it Right for Every Child (GIRFEC) national agenda in West Lothian.

GIRFEC is a national scheme that aims to improve outcomes for all children and young people in Scotland. Over the last year over 700 multi-agency staff have attended training sessions to learn more about this national agenda.

Service development officer Sonja De Rijk said: “The GIRFEC approach underpins the first three Life Stages in West Lothian and aims to achieve better outcomes for all children.

“It places children’s and young people’s needs first, ensures that they are listened to and understand decisions which affect them and that they get more co-ordinated help where this is required for their well-being, health and development.”

For more info, contact Sonja on 01506 281922 or email sonja.derijk@westlothian.gov.uk 9 11

Show you care with an e-Christmas card This year send an e-Christmas card to support homeless young people in West Lothian

The Civic Centre café staff were on hand to provide refreshments to the troops and their families.

West Lothian salutes the Royal Regiment This summer, hundreds of people lined Almondvale Boulevard in Livingston to salute the Royal Regiment of Scotland.

The regiment were guests of honour at a special ceremony after they were officially given the Freedom of West Lothian. The Freedom of West Lothian means: The freedom of entry to West

Lothian on all ceremonial occasions with bayonets fixed, drums beating and colours flying.

Council staff from across the services worked together to help ensure the day went smoothly.

CSC prepares The Customer Service Centre (CSC) has over 70 members of staff, operating over 24/7, 365 days of the year. On a monthly basis the CSC handle 33,000 calls, 1100 emails, and return on average 2000 voicemails.

Within the CSC there are specialised staff dealing with a range of enquiries including: • Revenues • Repairs Hub • Careline (emergency response service) allowing people to remain independent in their own homes.

The CSC are already planning for winter by working with service managers to identify

areas who could possibly provide support, if needed.

Anna Brash, customer service centre manager, explains: “Last year we welcomed colleagues from different service areas to the Customer Services Centre. It was a great opportunity to meet colleagues and for them to experience the volume and nature of the calls that we were receiving.

For this year other service areas are considering, as part of the council’s overall contingency plan, what support can be identified in order to enable appropriate induction and training in advance of this years winter.”

Staff News n David Henderson, Group Accountant, and his wife Louise had a little baby boy called Sam in July.

n Howden Park Centre’s manager, Amanda Young, gave birth to a baby boy, Campbell, in August.

n Charlene Lynch who works at the Bathgate CIS office had a little boy Cameron in July weighing in at 7lb 2oz.

n Congratulations to Derek Reid, Whitburn Area Office Revenue Officer, on completing The Great North Run 1/2 Marathon on 18 September.

We are always keen to receive suggestions for articles or features, and photography. The next deadline for Inside News is 7 November 2011. Please send any ideas and feedback to: Corporate Communications, West Lothian Civic Centre, Howden South Road, Livingston, EH54 6FF Tel: 01506 282005 email: media@westlothian.gov.uk

West Lothian’s charity for homeless young people Open Door is appealing to you to show your support by sending your colleagues an e-Christmas card this year and making a small donation instead of spending money on printed cards. The money will be used to buy Christmas gifts for the young people aged between 16 and 25 who stay with them over the festive period.

Open Door’s director, Rob explains: “We have been very, very grateful for the support of our friends at West Lothian Council who have supported us over the last couple of years with our e-Christmas card campaign. The money is used to buy small gifts for the young people in our care over the festive period.

There are a number of Christmas cards to choose from and some are designed by our young people. Once you have made a donation you can use the links to send to your friends and family as many times as you wish.”

To watch a video about Open Door and find out how to participate look on the Intranet or visit: www.westlothian.gov.uk/opendoor

Booked your Christmas Party night yet?

Both Linlithgow Burgh Halls and Howden Park Centre host Christmas party nights. Great food, great venue, great prices.

Visit www.howdenparkcentre.co.uk and www.linlithgowburghhalls.co.uk for details.

keeping you informed

westlothian.gov.uk