OPEN POSITIONS

W IL LI AM SB U R G

Deployments Specialist

• Set up and ship merchant equipment, track repair notifications, & update inventory management system

• Familiar with hardware, software, and web technology

• Highly detail oriented to ensure accuracy and proficiency in deploying equipment

• Some tech experience and interest needed, with training provided

Customer Service Representative

• Work the Customer Service queue contacting and providing resolutions to Agents & Merchants

• Good communication & interpersonal skills needed

• Minimum 3 years experience, with further training provided by our teams

Marketing Graphic Designer

• Bachelor’s Degree in Graphic Design or related

• 2+ years of relevant work experience

• Strong portfolio that demonstrates problem solving skills and attention to detail

• Create compelling and strategic design solutions for brand and communications across all touchpoints (website, email, social media, ads,presentations, flyers, thought leadership, events, swag, signage, press kits)

Risk Analyst

• Requires experience and ability to work directly with merchants and within financial records, evaluate and assess credit worthiness

• Strong ability to concisely articulate the results of your evaluation in persuasive, written correspondence

• Further training provided by our teams

Banking Services Representative

• Handle all updates to accounts and support overall merchant success and satisfaction

• Good communication, problem-solving, and negotiation skills are needed

• Training is provided

Accounts Payable Specialist/Coordinator

• Ensure that daily transactions are accurately posted in a timely manner

• Must enjoy detail-oriented and focused work

• Experience with NetSuite is required

Agent Support

• Work directly with outside Sales Agents, who will reach out with questions, concerns, or needs that may arise

• Strong interpersonal & communication skills are required

• Training will be provided by our teams

Product Owner

• Experience in the development of payment processing products is required

• Oversee projects from inception through completion while meeting deadlines and achieving project goals and objectives

• Utilize critical thinking skills and collaborate with cross-functional teams, including software development, sales, and marketing

For more information or to send your resume: csaks@fidelitypayment.com 718.782.2823 x426 (Chani Saks)