HubSpot Sales Software Certification Exam Answers 2019

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Download All the Latest HubSpot Sales Software Certification Exam Answers 2019 Which of the following is true about an email template’s name?

• The template’s name is the same as its subject line, so it needs to be short, clear, and focused on the recipient’s needs.

• The name is only visible internally, so it should be whatever makes the most sense to you and your team.

• The name is automatically generated and cannot be changed.

• The name should be less than 30 characters in length.

True or false? You should customize an email template every time you send it out.

• • • •

True. Personalization tokens are just placeholders that need to be manually replaced.

True. The template is a starting point, but every email you send should be customized for the contact you’re sending it to.

False. The point of email templates is to save you the trouble of customizing individual emails.

False. Some emails might need additional customization, but a good template can be sent "as is" in most cases.

What are deal stages?

• • • •

The important milestones a person has to pass in order to become your customer.

The steps you need to take in order to close a deal.

The process you need to go through in order to add a deal to HubSpot CRM. One-word descriptions of a contact or company's qualification as a lead.

You work for a company that has a form where people can request a free consultation. You want to create a list of people in your territory who have submitted this form. Which tool will you need to use to do this?

• Saved filters • Task queues • Forms • Lead flows You can set a due date when you create a task. What happens when the due date arrives?

• • • •

A reminder email is sent to the person the task is assigned to.

The task automatically gets marked as "Complete."

The task gets deleted.

The user the task is assigned to is required to take the action described in the task.

Where do your team’s interactions (phone calls, emails, etc.) with contacts appear inside HubSpot CRM?

• On the contact's timeline • In contact properties • Under the “Interactions” tab • On the profile of the rep who contacted them What is a task queue?

• • • •

A playlist of activities you can work through, one at a time.

A filtered list of contacts that shows you the most important people to focus on.

A written list of goals you want to achieve in a given day or week.

The feature in HubSpot CRM that helps you create multiple tasks at once.