How Voice Technology is Connecting Brands and Customers The interaction between humans and machines has undergone a change. The change is most noticeable in the use of voice based technology instead of the traditional text based instructions. It is evident in the march of technology especially the digital ones, into our lives. This trend is best observed in the growing use of virtual assistants such as Alexa, Siri, Ok Google and applications like Dragon Anywhere, Swype etc.
What does Voice recognition mean? This involves a machine to receive, interpret, and analyse human voice commands and execute them. It has come to the fore with the emergence of AI based assistants such as Amazon’s Alexa, Apple’s Siri and Microsoft’s Cortana. When did speech recognition start? The story of speech recognition took shape in the fifties and sixties when Bell Laboratories designed the ‘Audrey’ system that recognized digits. Thereafter, starting in the early 1970’s, the Hidden Markov Modelling (HMM) gave way to voice recognition.