How to design your contact us page in 10 possible ways? ‘My belief is that communication is the best way to create strong relationships,’ Jada Pinkett Smith. Are you of the view that consumers are mostly enticed by the landing pages of your website and do not give even two hoots to your ‘Contact Us’ page? Let me gently remind you that it is not always the case and your ‘Contact Us’ page plays an important role in converting the leads into actual customers. In fact, it is one of the most visited pages in your website and so, should be designed in a way that pricks the viewers’ interest. It is true that most developers are wont to put the ‘Contact Us’ page at the bottom of their priority list or only as an after-thought. The predominant thought is that interested customers would anyway contact the site’s admin by calling or sending an email and so, it suffices to provide only the contact information. Yes, that is about it, nothing less or more. However, this approach is flawed for an attractively designed or properly themed ‘Contact Us’ page can induce an otherwise uninterested customer to seek information. Let us find out how a typical ‘Contact Us’ page should be.
Easy to find or else an interested customer may lose patience to search for it endlessly.
The links containing the phone numbers or email should be functional.
Should have fewer information fields to be filled. Otherwise, the sight of so many fields can scare away the customers.
Should have a Call-To-Action (CTA) button wherein customers can go back to the site without filling the form. This is needed to prod the user into browsing the website.
Should have functional links to the social media sites like Facebook, Twitter, Instagram and LinkedIn. The links provide additional ways to promote your brand.
Should be accessible on all types of devices viz., mobiles, tablets, desktops, laptops, notebooks.