Stories of hope, transformation, and compassion through Matthew’s Hope.
Remembering Pastor Frankie Gallo & David “Catfish” Durden
I Am Still a Success Story.
From facing federal charges to becoming a homeowner, Janine’s journey is a powerful story of redemption, resilience, and self-made success.
Success at Kroger, Tragedy at Home: Katie’s Story
From corporate success to rock bottom and back, Katie’s story is one of survival, healing, and finding hope through resilience and support.
16 Years –Should We Celebrate?
Celebrating 16 years of impact, Matthew’s Hope continues to grow out of necessity—providing dignity, support, and a path to independence for those facing homelessness.
What Do The Homeless Look Like?
A closer look at homelessness, revealing the daily challenges of survival, dignity, and access to basic needs.
A Walk Toward Hope: Greg’s Journey of Restoration
From devastating loss and homelessness to purpose and renewal, Greg’s journey is a powerful testament to second chances and rebuilding a life with hope.
Matthew’s Hope Launches New App
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The new Matthew’s Hope app enhances communication, offering real-time updates, resources, and support for both guests and the community.
The Ministry of the Still Face
Why observation and communication is our greatest Tool
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25 Matthew’s Hope Receives Platinum Rating from GuideStar
Restoring Dignity, One Load at a Time
Clean clothes mean more than comfort—they restore dignity, protect health, and remind our guests they are valued.
Help Park Hope Across Brevard
Host sites and drivers needed as sleeper bus program prepares to launch.
Meeting the Need in Every Season: Matthew’s Hope in Action
Matthew’s Hope opened its doors through repeated cold nights, continuing to serve despite a growing financial strain.
Faces of Hope
A spotlight for those who pour into Matthew's Hope.
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Matthew's Hope Founder Scott Billue
President Shelley Bradford
Writers
Marc Jablon, Scott Billue, Sarah Dewitz, Shelley Bradford, Shannon Diaz, Mark McWaters
Photography
Jon Burket
Graphics, Layout and Design
Amanda Kumpulainen
Orange County Administrative Offices 611 Business Park Blvd. #101
Winter Garden, FL 34787
Phone: (407) 905-9500
Email: info@mhm25.org
Monday - Friday 8 am- 4 pm
Brevard County Administrative Offices 825 Forrest Avenue Cocoa, FL 32922
brevardinfo@mhm25.org
Phone: (407) 905-9500 (ext. 2)
Orange County Firm Foundation Preschool & Daycare 740 9th St, Winter Garden, FL 34787
Brevard County Firm Foundation Preschool & Daycare 825 Forrest Ave, Cocoa, FL 32922
Orange County Outreach Center 611 Business Park Blvd, St. 101. Winter Garden, FL 34787 Mon-Friday: 8-4 Saturday: 8-2
Brevard County Outreach Center 825 Forrest Avenue Cocoa FL 32922 Mon-Friday: 8-4 Saturday: 8-2
Orange County Hope Chest Store 1027 S Dillard St, Winter Garden, FL 34787 Monday- Saturday: 10am-4pm
Brevard County Hope Chest Store 830 Forrest Avenue Cocoa, FL 32922
Brevard County Trinity Oaks 825 Forrest Ave, Cocoa, FL 32922
Courtney@Trinityoaksvenues.org
Phone: (321) 514-6215
Founder’s Forum
This edition of Moving Forward Magazine explores “success”. What does it mean to be successful? At Matthew’s Hope, we ask that question daily. What does success really look like? Is it a new bus, meeting a fundraising goal, or is it something more personal?
This magazine is filled with stories of success. We’ll follow Greg, Katie, and Janine’s stories on how they used our Moving Forward Program to help them go from a life of homelessness to lives of self-sustainability. And at the same time, we also learn that sometimes success is the psychological lift that comes with the scent of clean laundry.
Speaking of laundry, I started Matthew’s Hope 16 years ago handing out socks in Winter Garden. Excuse me if sometimes I become emotional when I hear the success stories from our guests, but I just can’t help it. For example, I was completely blown away to learn that Janine just signed papers to move into her new house.
It’s ironic that what started as a temporary freeze warning shelter for the homeless during dangerously cold weather conditions has rapidly expanded multiple times over the years. This winter we had to open our doors eight times, consisting of several days each, to shelter these souls during these cold weather conditions. I have no doubt we will need to do it again during the summer, as our homeless guests will need to deal with extreme heat and the upcoming hurricane season. It’s with this in mind that we decided to launch the Matthew’s Hope App. That way we can quickly notify our donors and guests of news and events that may
As Matthew’s Hope celebrates its 16th anniversary, we will continue to be proactive. We will look for opportunities to offer comfort, relief, and support to our homeless guests. Most importantly, we want to continue to provide these folks with the dignity they deserve. When we share the stories of our homeless guests, we hope that you see yourselves in the mirror. We want you to see the souls we serve as real people, worthy of being treated with dignity, love, and compassion. Next time you see someone you perceive to be homeless, I ask that you stop and pause for a moment and just ask yourself this, what could have taken place in that person’s life that made living that way acceptable?
I cannot close this brief message without addressing the recent loss of multiple beloved Matthew’s Hope Staff members. First, David Durden, who lived his life in ministry within Matthew’s Hope and other avenues. We also remember Frankie Gallo, my longtime friend, partner and brother in Christ. Frankie had been sick for a very long time and we did all we could to make sure a roof remained overhead while he fought the good fight, but the Lord finally called him home. Without a doubt, I am certain that he heard the words he longed to hear, “Well done my good and faithful servant”. Brother Frankie, as many knew him by, was a fisher of men, day and night, until his very last breath. My heart will never be whole again, but I would not trade my time with Frankie Gallo for anything. He truly was my brother in every sense of the word.
In honor of Frankie and David, let us continue to move forward together and be the change we all want to see in our communities. The invitation is open and there is always room at our table.
BREVARD COUNTY
REV & RUN 2 MILER W/ CAR SHOW
5/30/26 | 8-1 PM | 825 Forrest Avenue
PAINT THE TOWN PURPLE 5K
10/1O/26 | 8-11 AM | 825 Forrest Avenue
SPEAKEASY GALA
11/07/26 | 6-10 PM | 825 Forrest Avenue
POLAR EXPRESS CHRISTMAS BASH
12/04/26 | 5-9 PM | 825 Forrest Avenue
ORANGE COUNTY
GARDEN PARTY GALA
10/24/26 | 5-9 PM | 125 North Lakeshore Drive
CHRISTMAS CARNIVAL
12/12/26 | 10-2 PM | 611 Business Park Boulevard
Remembering Pastor Frankie Gallo
By Sarah Dewitz
The news of Pastor Frankie Gallo’s passing has been met with both sorrow and gratitude. While hearts are heavy, there is also a deep sense of assurance in knowing he is now in the presence of the Lord he faithfully served. His earthly journey came to a close recently, and those who knew him take comfort in the belief that he was welcomed with the words he had long lived toward.
Many affectionately called him Brother Frankie, a name that captured the closeness he created with others. He did not place distance between himself and the people he served. Instead, he met them where they were, offering kindness, attention, and dignity, especially to those often overlooked. His connection to Matthew’s Hope began early on, working closely with the ministry’s founder, Pastor Scott. Over the years, their relationship grew into something far deeper than coworkers. It became a partnership rooted in shared faith and countless experiences in ministry. Together, they walked through moments that shaped both the organization and the lives of those it served. Pastor Scott reflected on that bond as one built on trust, brotherhood, and a shared calling.
Frankie’s role within the ministry evolved from volunteer to staff member, but his heart for the work never changed. He consistently showed up with a willingness to serve and a desire to connect. Whether speaking with guests, offering encouragement, or lifting someone up in prayer, he approached each interaction with sincerity.
In recent years, Frankie faced significant health challenges. Despite this, he remained committed to the people and mission he loved. He continued to visit Matthew’s Hope whenever he was able, determined to remind others that they were not forgotten. His willingness to continue pouring into others, even while enduring hardship, spoke volumes about his character.
He made it a point to pray with anyone who needed it, offering not just words, but genuine care and compassion. His presence carried a sense of reassurance, and many found comfort simply in being around him. Pastor Frankie Gallo leaves behind a legacy defined by service, humility, and a deep commitment to others. His influence is seen in the lives he touched and the relationships he built over the years. Though he is no longer physically present, the impact of his work and the example he set will continue to resonate within the community he loved so well.
Remembering David “Catfish” Durden
By Sarah Dewitz
The life of David “Catfish” Durden was marked by a presence that people did not easily forget. One of the first things many recall is his unmistakable laughter. It carried strength and volume, yet at the same time, it had a calming quality that could put others at ease. That combination reflected who David was at his core, a man full of life who also knew how to meet people in their most vulnerable moments.
His faith was not something he kept in the background. It shaped how he lived, how he spoke, and how he treated others. David consistently gave his time and energy to serving those around him. Through Matthew’s Hope, he helped provide meals to individuals experiencing homelessness. At Faith Family Fellowship, he supported the food pantry, helping meet practical needs within the community. As part of the Spirit Riders Motorcycle Ministry, he joined in praying over motorcycles and the people connected to them, turning even ordinary moments into opportunities for ministry.
David’s spiritual life was steady and deeply rooted. He was known as someone who turned to prayer often and believed fully in the power of faith. Alongside his wife Betty, he spent many years at Rockledge Baptist Church. Their long history there was confirmed in a meaningful way when a cornerstone opened in 2025 revealed their names dating back to the 1980s. It served as a quiet testament to decades of commitment and devotion.
He spoke openly about his relationship with Jesus, not out of obligation, but out of genuine conviction. Conversations with David often revealed his heart, one that was grounded in truth and guided by love. The way he lived reinforced the words he shared, making his faith visible to those around him.
At home, David was deeply connected to his family. He and Betty shared 61 years of marriage, a milestone built on loyalty, perseverance, and care for one another. He is remembered by his sisters Gloria Douglas, Dorafaye Bridges, and Brenda Libatory, his brother James Durden, and his children Timmy Durden, Tammy Miller, and Scott Durden. To them, his absence is deeply personal, but so is the legacy he leaves behind.
David’s impact reaches far beyond any one role or title. It lives on in the people he encouraged, the lives he served, and the faith he demonstrated daily. His memory remains a steady reminder of a life lived with purpose and sincerity.
“I am still a success story.”
By Shannon Diaz
Janine, a former guest of Matthew’s Hope, joined us on our podcast, as part of our Real Faces of Homelessness series. Janine spent a significant amount of time in the Moving Forward program before choosing to leave before graduation. What may have seemed like a failure at the time ended up being an incredible success.
From Federal Charges to Homeowner
When Janine first walked through the doors of Matthew’s Hope in October 2021, she wasn’t just looking for a meal or a place to rest; she was facing a mountain that seemed impossible to climb. By her own account, it was only “by the grace of God” and a life-changing conversation with Shannon that she found the courage to step into the Moving Forward Program.
A Legal Miracle
The stakes for Janine were higher than most. She was facing 15 years in prison on a complex case involving the DEA, a situation so daunting that no attorney wanted to take it on. The weight of that potential sentence hung over her every day, threatening to take her away from her daughter and her future. Through the advocacy and support of the Moving Forward Program,
Janine was finally able to secure legal representation. In a turn of events that felt like a miracle, the charges were reduced to pre-trial Intervention (PTI).
Janine didn’t just meet the requirements; she excelled. After completing two years of PTI, all charges against her were officially dropped.
The Architect of Her Own Life
While the legal battle was won in the courtroom, the personal battle was won in the details of daily life. Janine used her time in the program to undergo a total financial and personal transformation. She focused on becoming a model of self-sufficiency and a mother her daughter could look up to.
Defining Success
“I am still a success story because I utilized all the tools I learned. It was such an impactful two years…I am now 2 years and 10 months sober, I got a promotion at work, and then last Friday I signed the papers and bought a house” - Janine.
Janine’s story challenges the traditional definition of “graduation.” Though she didn’t technically graduate from the program, her life is the ultimate success story. Since leaving the program, she hasn’t just stayed afloat. She has soared. She is currently celebrating nearly three years of continuous sobriety, the longest stretch of her entire life.
In a crowning achievement of her hard work and newfound financial stability, Janine recently purchased a home entirely on her own. This milestone, coupled with a recent promotion at her job, serves as a powerful testament to what happens when a person’s determination meets the right support system. “I didn’t graduate,” Janine says, “but I am still a success story!” Today, she stands as a homeowner, a leader in her workplace, and most importantly, a present and powerful example for her daughter.
STRAIGHT TALK, NO B.S.,
Scan the QR code to listen to "Real Faces of Homelessness with Janine - Ep. 110" WITH MATTHEW'S HOPE PRODUCED BY IMAGINE
Celebrate Your Next Event at Trinity Oaks at Matthew’s Hope!
By Courtney Woolbright
We’re pleased to announce that we have launched a new website for our Trinity Oaks Event Venue at Matthew’s Hope!
The new website is completely funded from operations at Trinity Oaks. In fact, for the last two years Trinity Oaks has been hosting incredible events at Matthew’s Hope Ministries in Cocoa, FL and contributing its gross profits back to Matthew’s Hope. The revenue generated from booking the facilities helps offset the ongoing cost of operations.
The new website takes visitors on a virtual tour of the Event Venue. The picturesque venue offers the perfect setting for your dream event, whether it be a breathtaking wedding ceremony, a
corporate function, or a celebratory gathering with loved ones, Trinity Oaks delivers! But we think the best part is that when you book an event at Trinity Oaks, you’re helping support Matthew’s Hope.
Venue packages include the Ceremony Sanctuary, Courtyard, Reception Hall, and Bridal Suites. Trinity Oaks has assembled a list of preferred vendors from caterers, florists, live entertainment, and so much more. For more information about Trinity Oaks, please contact Courtney at courtney@trinityoaksvenues. org or visit www.trinityoaksvenues.org.
Success at Kroger, Tragedy at Home: Katie’s Story
By Shannon Diaz
This year at Matthew’s Hope we have a campaign, “Have you ever met someone who was homeless?” The reason behind this campaign is due to people like Katie, who had a successful career, yet still found herself on the streets.
The trajectory of Katie’s life once looked like the ultimate blueprint for American success. By age 15, Katie was already climbing the ranks at Kroger. While her peers were navigating college life, Katie was balancing a budding corporate career with a bachelor’s degree in communications.
The momentum was undeniable. Katie earned five promotions in five years, purchased her first home, and had a career which spanned nearly two decades. But beneath the polished surface of corporate achievement, a different story was beginning to unfold, one marked by the heavy toll of restructuring, high-pressure consulting, and the quiet, devastating creep of domestic turmoil.
The Spiral of Survival
What began as a career transition spiraled into a decade-long battle with drug addiction and domestic abuse. After 17 years in the industry she loved, Katie found herself
in a marriage that became a prison of physical and psychological violence. Like many facing this unimaginable trauma, Katie turned to substances to cope.
The years that followed were a blur of hospitals, rehab centers, and near-fatal encounters. Katie survived multiple overdoses, including a terrifying moment where paramedics had to bring her back to life. The loss of her career was followed by the heartbreaking loss of her father, pushing her further into a cycle of grief and daily drug use.
After a series of arrests and a desperate cross-country flight that ended when her gas tank ran dry in Florida,
Katie found herself at the absolute edge. Homeless, living in tents, and trapped in a cycle of incarceration and further victimization, Katie reached a breaking point in a local motel.
“I was either going to end my life or be killed,” Katie recalls.“In that moment of total darkness, “I started to pray”.
Finding the Light in Winter Garden
That prayer led to a crisis hot line, which then led to a ride towards Orlando. Katie eventually landed in a place called “The Living Room” in Pine Hills. It was during a Thursday visit to Matthew’s Hope that a shift happened. Stepping onto the grounds, Katie didn’t just see a service provider; she felt an overwhelming sense of peace and the distinct feeling of being “home.”
Through the advocacy of her mother and the persistence of the Matthew’s Hope team, the doors to a new life began to open. Three weeks after entering residential treatment, Daniel and Shannon from Matthew’s Hope arrived to transition Katie into the Moving Forward program.
A New Chapter Today
Today, Katie’s story isn’t defined by the 17 years in corporate sales or the years spent in the shadows of addiction. It is defined by her resilience and the community that refused to let her slip through the cracks. As a guest in the Moving Forward program, she is reclaiming the structure and purpose that once drove her, but this time, it’s built on a foundation of safety, sobriety, and support. Katie’s journey is a powerful reminder that an empty “gas tank” can be refilled, and with prayer and a plan, there is always a path back to peace.
STRAIGHT TALK, NO B.S.,
On the left, a life unraveling. On the right, a life rebuilt. Katie’s journey is proof that no one is ever too far gone for a new beginning.
Scan the QR code to listen to "Real Faces of Homelessness with Katie - Ep. 112" WITH MATTHEW'S HOPE PRODUCED BY IMAGINE
16 Years –Should We Celebrate?
By Scott Billue
As the founder of Mat-
thew’s Hope, the most difficult question is how we should handle milestones. Should we celebrate our 16th Anniversary, our new buses, the new mobile App, and our extraordinary growth since our inception? Every year we’re open, I struggle because I wish our services weren’t needed, but at the same time I know we’re doing God’s work and I’m so thankful for our team, volunteers and donors.
Over the course of the past 16 years, Matthew’s Hope Ministries has taken on massive growth, which has increased our opportunities to serve the homeless men, women, and families in Central Florida. When I created Matthew’s Hope, it was with the intention of getting homeless residents and families back on their feet and off the streets. That critical mission still holds true today.
Matthew’s Hope Ministries has been leading the fight against homelessness in Central Florida. What started as a small ministry handing out socks in Winter Garden, now has become a full blown 501c3 nonprofit with a 15-million-dollar annual budget. ”Our services include a food pantry, hair salon, both medical and mental care, job training, and even a pre-school.
It’s ironic that what started as a temporary shelter for the homeless during freezing weather conditions has rapidly expanded multiple times over the years. This winter, Matthew’s Hope had to open its doors several times to shelter the homeless during cold weather conditions. I have no doubt we will need to do it again as our homeless guests will need to deal with extreme heat and the upcoming hurricane season. As we have stated before, it is now a crime to be homeless in Central Florida. Let that sink in for a second…just imagine being out in the extreme heat or summer storms, and then you get arrested for sleeping outside.
Over the last 16 years Matthew’s Hope’s services have expanded in Winter Garden and Cocoa to include two preschools and daycares, two workshops, and multiple transitional housing units. Thanks to our dedicated staff and volunteers of Matthew’s Hope, we’re providing much-needed access to social and government services, medical and mental healthcare, clothing, hygiene care, and so much more. These are just some of the opportunities for our guests to help themselves towards a life of self-sustainability for the numerous communities we serve.
All the growth that Matthew’s Hope Ministries has experienced over the years wouldn’t have been possible if it wasn’t for the dedicated staff, volunteers, and community partners. My sincere wish is that there was no need for Matthew’s Hope. While I’m proud of our team and the community who continues to support our mission, it is my prayer that one day our services won’t be needed. A place to sleep, a warm meal, and some dignity is not a huge ask for our homeless guests.
Our growth is due to necessity not ambition. The fastest growing demographics of homelessness in Central Florida are baby boomers and young families. They simply can’t afford to live in this economy.
According to a recent audit, 87% of Matthew’s Hope funding goes towards services. So our donors, or “investors” as I like to call them, can feel confident that the funds are going to a great place and will be used for the purpose of moving homeless guests forward toward a life of independence. Please visit www.matthewshopeministries.org or download our new mobile App to listen to our weekly podcast, volunteer, learn more about our programs, and donate. I am forever grateful for your continued support.
What Do the Homeless Look Like?
From
shelter
and food to safety and health, the often unseen challenges that define life without a place to call home.
helley Bradford, President and Executive Director of Matthew’s Hope Ministries, has always felt a deep affinity for people experiencing homelessness.
S“They’re only made different from us through circumstance,” she says. “I had a dear uncle who was homeless, and I was heartbroken when he left us. We need to understand homelessness better before we can solve it. Do you know the fastest-growing segment descending into homelessness? Baby Boomers. Husbands get laid off or pass away. The income stops, and they have no idea what to do.”
People sometimes confuse homelessness with poverty. They are not the same. People living in poverty have homes and can work within a system. Homelessness is different in many ways.
Shelter-Wise
People experiencing homelessness live wherever they can, and it’s getting harder.
Homeless camps are becoming scarcer as government crackdowns increase. In many places, sleeping outside, whether in a tent or a car, is illegal. Shelters are limited, difficult to qualify for, and often expensive.
“Matthew’s Hope is not a shelter,” Shelley explains. “But we do our best to help people find resources.”
Food-Wise
Yes, there are food pantries. Central Florida has several strong ones. But how do you cook the food? Where do you store it without a safe home or refrigeration? How do you get to the pantry and carry everything away—on foot?
Safety-Wise
People experiencing homelessness often fall victim to predators. Their vulnerability is constant. Their possessions and money are always with them, which means they are robbed frequently.
Health-Wise
It is incredibly difficult to stay on top of your health when you are homeless. If you get hurt or sick, where do you go? How do you manage medications?
“Matthew’s Hope conducts intake for those who can get to us,” Shelley says. “In our health clinic, we prioritize the chronically ill first and do what we can to help. We’ve worked with people recovering from surgery and others battling liver and kidney disease.”
611 Business Park Blvd. #101 Winter Garden 407-905-9500 matthewshopeministries.org
A Walk Toward Hope: Greg’s Journey of Restoration
By Shannon Diaz
For Greg, the mile-high peaks of his hometown in Denver once represented a life of stability. A seasoned auto mechanic for 45 years, he understood how to fix things that were broken. But when his world collapsed into a series of unimaginable losses, he found himself facing a breakdown that no wrench could repair.
The Weight of Silence
Greg’s spiral began when he was hit with the blow of two devastating losses. First was the passing of his mother, with his father passing just a month later. The grief he felt was compounded with a haunting regret since Greg, in his mother’s last moments, ignored her attempts to reach him. He missed his last chance to say goodbye.
In the wake of the death of both his mother and father, Greg’s family home was foreclosed on by the bank. Under
the crushing pressure of an immediate eviction, Greg, his wife, and his children were forced to pack up decades of memories in a frantic rush. The trauma fractured his family; his wife, struggling with her own addiction, eventually left with the children, later tragically losing her life to fentanyl. Left with nothing and nowhere to go, Greg headed for Orlando. Unfortunately, the grief traveled with him. This grief was fueled by a dependency on alcohol that he didn’t know how to break.
A Walk Toward Hope
When the money for a motel room ran out, Greg found himself homeless on the streets of West Orange County. It was a simple newspaper advertisement that changed everything. Following the ink on the page, Greg walked until he reached the doors of Matthew’s Hope.
He started where many do, in the dirt. He was put to work in the garden, finding a quiet rhythm in the soil. At the time, his struggle with alcohol was a silent one; the staff didn’t even realize he was drinking. But internally, the physical toll of withdrawal and the isolation of homelessness had brought him to the brink of death.
In his darkest hour, Greg called out to God for help. He crawled to the edge of the street, where a stranger called an ambulance. Greg describes that day as a miracle. That day he felt God finally lifted the weight of his dependency, allowing him to truly begin the “Moving Forward” process.
Crafting a New Legacy
The Moving Forward Program is designed to rebuild a life from the ground up, and Greg embraced every tool that was offered. He discovered talents he never knew he possessed. While he had spent 45 years under the hoods of cars, a fellow guest named Bruce, (who has since passed) taught Greg the art of woodworking.
Greg didn’t stop at manual crafts. He enrolled at Valencia College, eventually earning a degree in graphic design. He traded his mechanic’s grease for digital canvases and wood lathes, proving it is never too late to redefine who you are.
Through the Moving Forward Program’s point system—designed to reward hard work and accountability, Greg earned a car, a vehicle he still drives today as a symbol of his independence.
Giving Back
Today, Greg is no longer a guest; he is a colleague. Having graduated from the Moving Forward Program, he is now an employee at Matthew’s Hope, using his skills and his story to support others walking the same path he once did. From the Denver mechanic who lost it all to the graphic designer helping build a community in Winter Garden, Greg’s life is a testament to the power of a second chance.
STRAIGHT TALK, NO B.S.,
Scan the QR code to listen to "Real Faces of Homelessness with Greg - Ep. 114" WITH MATTHEW'S HOPE PRODUCED BY IMAGINE
Matthew’s Hope Launches New App
By Marc Jablon
Matthew’s Hope is pleased to announce that it has launched the new Matthew’s Hope App to help facilitate communications amongst its community supporters and homeless guests.
So why a mobile app? First, the average person spends more than 6.5 hours per day on their phone. According to SensorTower Inc., over 5.3 trillion hours were spent using mobile apps during 2025. Users spend 4 times more in mobile apps than mobile browsing. This speaks to the importance of companies not only optimizing their websites for mobile, but creating custom, responsive apps too. Mobile apps load 2–3x faster than mobile websites because they can store data on the device. The new mobile App, developed by Imagine Marketing, will make it easier for visitors to navigate and support Matthew’s Hope. A few of our key features of the Matthew’s Hope App include:
• Push Notifications – Matthew’s Hope will now be able to quickly notify donors and homeless guests about emergency situations such as cold shelters and hurricanes.
• Matthew’s Hope Bus and Lynx Bus Schedule – The Matthew’s Hope App is a convenient place for homeless guests to receive this vital information.
• Mobile Ministry Tracker - Homeless guests will now be able to track and know when help is coming. Our bus drivers will have the App enabled so guests will know within minutes when our mobile team will arrive.
• Podcasts – The latest Straight Talk, No B.S Podcast will be on your App
• Ask for Hope – Have a question about Matthew’s Hope? The new Matthew’s Hope App will have an AI feature where visitors can “Ask for Hope” and get immediate answers.
The Matthew’s Hope App is available in both the Apple App Store and Google Play. Please download the App by scanning the QR code.
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The Ministry of the Still Face: Why Observation and Communication is Our Greatest Tool
By Shelley Bradford
People often comment on my “poker face”. In more candid circles, I’ve heard it described in less flattering terms, a look that is intense, perhaps even unreadable. For a long time, I wondered why God crafted my temperament this way. But in the heart of homeless ministry, I have discovered that this stillness is not a void; it is a sanctuary. In a world that reacts too quickly, I have been called to take everything in before I speak. This intentional pause allows me to see what others miss.
The Sacred Art of Listening
In our ministry, people don’t just come to me for resources, they come because they know we will listen without the urge to interrupt or judge.
So often, our guests are “closed off” to others, not out of malice, but because of a history of poor communication and broken promises. My role is to help them navigate the architecture of their own thoughts. Many times, they’ve shut down before we even talk. Then we sit together. I am quiet and just listen. By simply being a steady, non-reactive presence, I can help them see the perspectives they’ve been blinded to by their own survival instincts.
Decoding the Unspoken
In street-level ministry, body language is the primary dialect. When a guest approaches us, their posture tells a story long before they open their mouth.
- The Avoidant Eye: When someone cannot meet my gaze, I don’t see disrespect; I see a history of trau-
ma. I find myself asking: What has happened to this person that they no longer have the trust to look another human in the eye?
- The Defensive Stance: Folded arms and slouched shoulders are often shields, not slights. They are the physical manifestations of a life spent being told “no.”
The Weight of a Word
We must be hyper-vigilant regarding our tone. In this line of work, sarcasm, aggression, or a dismissive sigh can be devastating. For many of our guests, the world has stripped them of their dignity. If we can be the one person in their day who treats them with genuine, unwavering respect, we earn the right to walk alongside them.
That respect is the currency of trust. Without it, we cannot move them forward.
Practicing Radical Empathy
The greatest mistake a leader in this field can make is the phrase, “I understand” We don’t! We may have seen a
thousand similar situations, but no two human souls carry the same burden in the same way.
We must practice empathy as a discipline. We must remember that:
1. Uniformity is a myth: Every guest is an individual, not a “case.”
2. Trust is earned in inches: It is built through small, consistent acts of care.
3. Empathy is our engine: The more we feel for our guests, the more they know they are truly seen.
As we continue this work, let us lean into the stillness. Let us be the ones who watch, who listen, and who provide a steady gaze for those who have forgotten what it feels like to be looked at with love.
Matthew’s Hope Receives Platinum Rating from GuideStar
By Marc Jablon
Matthew’s Hope is pleased to announce that we have once again received a Platinum rating from GuideStar for transparency. GuideStar, now part of Candid, uses a system of “Seals of Transparency” to indicate how much information a nonprofit provides about itself.
These Seals (Bronze, Silver, Gold, and Platinum) are awarded based on the level of detail a nonprofit shares, with higher levels requiring more information about their goals and impact.
Here’s a breakdown of the different GuideStar Seals:
Bronze: Basic information to help people find the organization.
Silver: Includes program information and details about the organization’s brand.
Gold: Features financial and information about the people involved with the organization.
Platinum: Demonstrates the organization’s impact, providing data-driven results and metrics.
“The more information a nonprofit shares, the higher level of seal it earns. This can enhance its’ visibility and credibility with donors and funders. For example, one study shows that nonprofits with Gold or Platinum Seals receive significantly higher donations on average than those with a lower rating, or even no seal.
“We have always regarded our donors as ‘investors’ who have a right to transparency. We want our donors to feel like they are getting an ROI (Return on Investment). They should be able to see their dollars work for them as we use the proceeds to assist homeless men, women and children of our community by meeting basic needs, developing skills and restoring dignity and independence” stated Scott Billue, Founder and CEO Matthew’s Hope.
Restoring Dignity, One Load at a Time
For most of us, the hum of a washing machine is merely the background noise of a weekly chore. We toss a load in, switch it to the dryer, and fold our clothes without a second thought. But for the guests at Matthew’s Hope, a clean, dry set of clothes isn’t a routine, it’s a restoration of dignity and a critical intervention for their health.
When you live unsheltered, your clothing is your only shield against the elements, and in Florida, that shield is constantly under attack. We often see guests arrive with fabric that has been sodden by relentless afternoon downpours, leav-
ing them soaked to the bone with no place to dry out. When those clothes stay damp in the heavy Florida humidity, mildew sets in quickly. This creates a persistent, heavy scent that carries the weight of “homelessness” wherever a guest goes, making it nearly impossible to feel a sense of belonging in public spaces.
The impact of this constant dampness isn’t just aesthetic; it is a direct medical threat. Wearing mud-caked or rain-soaked fabric for days on end leads to painful skin rashes and fungal infections. Perhaps most critically, the lack of clean, dry socks is a primary cause of debilitating blisters and infections that can lead to severe mobility issues if left untreated. For a person who has to walk everywhere they go, a fresh pair of socks is not a luxury—it is a vital piece of medical equipment.
There is also an invisible psychological lift that comes with the scent
of clean laundry. Being able to strip away the literal and figurative grime of the streets and put on a fresh, warm shirt from the dryer provides a necessary mental reset. It allows a person to walk into a room with their head held high, feeling human again.
At Matthew’s Hope, our laundry services are a key part of how we create order out of the chaos of life on the streets. By taking a bag of mildewed, rain-soaked clothes and returning them clean and folded, we are telling our guests that they are worth the effort. It’s a simple act that yields a massive impact, providing the comfort and health necessary for someone to finally begin to moving forward.
Help Park Hope Across Brevard
By Sarah Dewitz
Host Sites and Drivers Needed as Sleeper Bus Program Prepares to Launch.
As Matthew’s Hope Brevard prepares to launch its Sleeper Buses across the county in the coming weeks, the focus now turns to the partnerships that will make this effort possible.
Additional overnight host sites are still needed throughout Brevard County. Local churches, community centers, and organizations have an opportunity to play a direct role by providing a safe place for the buses to park each night.
The model is simple and structured. Buses arrive at sunset and depart at sunrise, with Matthew’s Hope providing licensed security on site. Host locations can be confident that the program is both organized and respectful of the space being used.
Expanding the network of host sites allows the program to reach more individuals across different areas of the county, creating consistent, reliable places for rest. Each new location
strengthens the ability to serve those who would otherwise have nowhere safe to go at night.
Matthew’s Hope is also seeking drivers to support the rollout. Ideal candidates hold a Class B license and have experience operating larger vehicles such as coaches.
The position follows an overnight schedule of three twelve-hour shifts on and four days off, offering a steady rhythm while serving in a meaningful role.
With the buses ready and the timeline set, the remaining need is clear. Community partners and committed drivers will determine how far and how quickly this program can extend its reach.
Contact Scott at scott@mhm25.org for inquiries.
Meeting the Need in Every Season: Matthew’s Hope in Action
By Sarah Dewitz
Matthew’s Hope has always been a place where compassion meets action, where neighbors care for neighbors in meaningful and tangible ways. It exists as a lifeline for individuals experiencing homelessness, meeting people where they are in every season and in every kind of storm. Over the past several months, that mission has been stretched, tested, and strengthened in profound ways.’
Since November 2025, Matthew’s Hope has opened its doors eight separate times as a cold weather shelter, providing refuge during nights when temperatures dropped to dangerous levels. While Florida is often associated with warmth and sunshine, those who live without shelter understand how quickly the cold can become life
threatening. For individuals already facing vulnerability, exposure to the elements can have serious and sometimes fatal consequences.
Each time the temperatures fell, Matthew’s Hope responded. Opening as a cold weather shelter requires significant coordination and effort. Staff and volunteers must be mobilized, facilities prepared, transportation arranged, and meals provided. Every guest who walks through the doors is welcomed with dignity, safety, and care. These moments call for urgency, compassion, and a willingness to step in when it matters most.
Eight openings in just a few months reflect both the growing need in the community and the commitment of Matthew’s Hope to serve without hes-
itation. When conditions become difficult, this ministry continues to show up.
That commitment carries a financial impact. After these repeated openings, Matthew’s Hope is now facing a $70,000 deficit. This reflects the choice to prioritize people and respond in times of need, even when resources are stretched.
As winter comes to a close, attention is already turning toward what lies ahead. Hurricane season is approaching, bringing a new level of urgency. For those experiencing homelessness, severe weather creates dangerous conditions including flooding, high winds, and instability. Preparation is already underway to ensure that when storms arrive, there will be a plan in place and a safe environment available.
Rising temperatures bring another serious concern. Florida summers create extreme heat combined with high humidity. These conditions can quickly become dangerous, particularly for those without access to shade, water, or cooling. Heat exhaustion and heat stroke are real risks that increase significantly for individuals living outdoors.
Nationally, it is estimated that about half of the roughly 1,500 annual heat related deaths are people experiencing homelessness. Within Florida, the situation has grown more urgent, with heat related deaths increasing by 88% between 2019 and 2022.
When temperatures drop, Matthew’s Hope opens its doors so our neighbors have a warm, safe place to sleep and be cared for.
These numbers represent lives that could have been protected with access to cooling, hydration, and care.
Members of the community have asked whether Matthew’s Hope could open as a cooling shelter during the summer months. The need is clear and the desire to help is shared. At this time, the financial strain from the winter season makes it difficult to expand services in a sustainable way. Careful planning is necessary to ensure that the ministry can continue serving consistently in the long term.
Even so, the future remains open. Matthew’s Hope has always been supported by people who step forward with generosity and compassion. Each individual’s time, talents, and treasures continue to shape what is possible.
Volunteers offer their time to serve meals, prepare spaces, and support guests. Skilled individuals contribute their abilities in areas such as logis-
tics, healthcare, and outreach. Donors provide the financial support that allows these efforts to continue and grow.
A cooling shelter could become possible with additional support. Hurricane preparation becomes stronger when more people are involved. The current deficit can be overcome through collective efforts. Matthew’s Hope continues to stand as a reflection of a community that cares deeply and responds when needs arise. Each act of service contributes to a larger mission rooted in dignity, care, and consistency. Hope is built through people who choose to show up, give, and serve together.
Faces of Hope
At Matthew’s Hope Ministries, our mission is driven by people—board members, volunteers, guests, and staff—who help create a community rooted in compassion, dignity, and hope. Each story reflects the heart of our ministry and the power of love in action.
Board Member Spotlight
Board Member Spotlight
Board Member Spotlight
Dr. John Rothwell III
Dr. John Rothwell III
Dr. John Rothwell III
Dr. John is a dedicated servant of the Lord and uses his talents to help the least of these. A former combat medic, he knows how it is to survive without ample medical care. He has explained that it takes 3 days of good rest to get an individual’s body regulated again. This is why he is such a big supporter of Matthew’s Hope’s up-and- coming Sleeper Bus Program. He has said that his Tuesday service at Matthew’s Hope for outreach is, “one of the many things that bring me
Dr. John is a dedicated servant of the Lord and uses his talents to help the least of these. A former combat medic, he knows how it is to survive without ample medical care. He has explained that it takes 3 days of good rest to get an individual’s body regulated again. This is why he is such a big supporter of Matthew’s Hope’s up-and- coming Sleeper Bus Program. He has said that his Tuesday service at Matthew’s Hope for outreach is, “one of the many things that bring me
Dr. John is a dedicated servant of the Lord and uses his talents to help the least of these. A former combat medic, he knows how it is to survive without ample medical care. He has explained that it takes 3 days of good rest to get an individual’s body regulated again. This is why he is such a big supporter of Matthew’s Hope’s up-and- coming Sleeper Bus Program. He has said that his Tuesday service at Matthew’s Hope for outreach is, “one of the many things that bring me joy each week.” Thank you Dr. John!
Dr. John is a dedicated servant of the Lord and uses his talents to help the least of these. A former combat medic, he knows how it is to survive without ample medical care. He has explained that it takes 3 days of good rest to get an individual’s body regulated again. This is why he is such a big supporter of Matthew’s Hope’s up-and- coming Sleeper Bus Program. He has said that his Tuesday service at Matthew’s Hope for outreach is, “one of the many things that bring me
Kimberly Thomson
Kim has been a devoted employee at Matthew’s Hope for many years. She was first drawn to Matthew’s Hope as a volunteer looking to serve her community in a direct, hands-on way. She is always willing to help, whether it’s outreach, assisting with ID verification, or accounting; Kim is a jack of all trades wanting to help others help themselves everyday. Kim has expressed her feelings towards Matthew’s Hope, saying “It is amazing and humbling to have a front row seat on the journeys our guests take and being a part of helping them navigate towards a better tomorrow.” You rock, Kim!
Kim has been a devoted employee at Matthew’s Hope for many years. She was first drawn to Matthew’s Hope as a volunteer looking to serve her community in a direct, handson way. She is always willing to help, whether it’s outreach, assisting with ID verification, or accounting; Kim is a jack of all trades wanting to help others help themselves everyday. Kim has expressed her feelings towards Matthew’s Hope, saying “It is amazing and humbling to have a front row seat on the journeys our guests take and being a part of helping them navigate towards a better tomorrow.” You rock, Kim!
Guest Spotlight
Volunteer Spotlight
Larry Musso
Volunteer Spotlight Larry Musso
When Larry first emailed our Volunteer Coordinator, he mentioned that he didn’t think he would have many skills to contribute to our ministry. He stated that, “[I] have been a practicing attorney in California for the last nearly 40 years” and “a born again Christian”. That was all we needed to hear. We’ve had Larry in our fulfillment area since May of 2024 and he has been one of the strongest volunteers the Brevard County campus has ever had. His organization skills and attention to detail were just what we needed. Larry continues to show his love of Christ through everything that he does. Matthew’s Hope appreciates everything you do, Larry!
When Larry first emailed our Volunteer Coordinator, he mentioned that he didn’t think he would have many skills to contribute to our ministry. He stated that, “[I] have been a practicing attorney in California for the last nearly 40 years” and “a born again Christian”. That was all we needed to hear. We’ve had Larry in our fulfillment area since May of 2024 and he has been one of the strongest volunteers the Brevard County campus has ever had. His organization skills and attention to detail were just what we needed. Larry continues to show his love of Christ through everything that he does. Matthew’s Hope appreciates everything you do, Larry!
When Larry first emailed our Volunteer Coordinator, he mentioned that he didn’t think he would have many skills to contribute to our ministry. He stated that, “[I] have been a practicing attorney in California for the last nearly 40 years” and “a born again Christian”. That was all we needed to hear. We’ve had Larry in our fulfillment area since May of 2024 and he has been one of the strongest volunteers the Brevard County campus has ever had. His organization skills and attention to detail were just what we needed. Larry continues to show his love of Christ through everything that he does. Matthew’s Hope appreciates everything you do, Larry!
Michael Hollman
Michael, a former addict, realized at 54 that he was sick and tired of being sick and tired. He told the advocates, “I’m going to just pray about it and wait for the Lord to handle it for me”. His unwavering faith has paid off. He attended Matthew’s Hope every Tuesday and Thursday and always got a meal from our Mobile Teams on Mondays and Wednesdays. He started working around the campus to give back and keep busy and even attended the Bible Study that was hosted in the chapel. He had his nose to the grindstone and is now in our Moving Forward Program. He recently celebrated his birthday and was celebrated by all. Keep moving forward, Mike!
Michael, a former addict, realized at 54 that he was sick and tired of being sick and tired. He told the advocates, “I’m going to just pray about it and wait for the Lord to handle it for me”. His unwavering faith has paid off. He attended Matthew’s Hope every Tuesday and Thursday and always got a meal from our Mobile Teams on Mondays and Wednesdays. He started working around the campus to give back and keep busy and even attended the Bible Study that was hosted in the chapel. He had his nose to the grindstone and is now in our Moving Forward Program. He recently celebrated his birthday and was celebrated by all. Keep moving forward, Mike!
