An Overview A Glimpse Into WC&P’s Capabilities & Experience
Food/Beverage, Laundry & Solid Waste Systems Consulting, Planning and Design Worldwide
Berlin ׀Denver ׀Düsseldorf ׀Philadelphia ׀San Francisco ׀San Salvador ׀Santiago ׀São Paulo ׀Vancouver
Our History William J. ‘Bill’ Caruso has worked in the foodservice industry for over four decades. From his early days in the family retail grocery business to working in every facet of his father’s restaurants, his love for the hospitality industry drove his lifelong dream to be an industry consultant.
Our Mission Our fundamental philosophy is to strive for consulting excellence focusing on innovation, creative solutions, and long-term results in profitability and growth for our clients. We are fully committed to responding to our clients’ cost and time limits and to continuously improve our performance and product. Every member of our team is committed to an intense investigative design and analysis process of traditional and contemporary thinking, to researching and implementing sustainable technologies, and to studying and analyzing performance standards. The combination of these criteria results in WC&P delivering the very best product in our industry today. Teamwork and cooperation are fundamental to our success. Our professional ethics are driven by honesty, integrity, accountability, and respect among and for our clients, colleagues, community, and environment.
In 1986, he was determined to create a firm that would be an industry leader in foodservice planning, consulting, and design. He saw the opportunity to change industry standards and to make a mark on the industry. From this, WC & Partners, Inc. was born. Very few firms offered food, laundry, and solid waste systems design and consultation to their clients. Not only did Bill recognize that there was a need for professional services in these areas, but that there was an obvious relationship between food, laundry, and solid waste and, if a client should require it, they should be designed as a system rather than separate moving parts. Beyond design, he saw his clients’ needs for management advisory services such as the development of Foodservice and Laundry Requests for Proposal documents and Contract Document Packages. Today, these documents have become the industry standard. Watching industry trends, listening to clients’ needs, and delivering thoughtful, quality solutions is what has made WC&P one of the leading firms of its type today. Since its inception, WC&P has delivered over 9,000 management advisory and design projects in 32 countries around the globe.
“The best compliment I have received is that the vast majority of our clients have become long-term, loyal friends. That, I believe, is a true testament that we are delivering on the goals I set out to reach back in 1986.” Bill Caruso
Metro Toronto Convention Centre —Toronto, Ontario
Food, Laundry & Solid Waste Facilities Planning and Design Worldwide
Madison Square Garden—New York, New York
Consulting and Planning
Our Vision Our vision is to be the global leader in the hospitality consulting and design industry. We earn our customers’ trust through continual product improvement driven by organizational excellence, core values, integrity, teamwork, and innovation. We challenge conventional thinking, explore new technologies, and implement new ideas. We provide thoughtful solutions and have an ongoing commitment to sustainability.
CONNECTING YOUR BUSINESS TO THE RESOURCES YOU NEED The success of a project depends on having a strong groundwork and a thorough understanding of the optimal solutions for a project before beginning the development of data collection and design concepts. WC&P employs a very talented staff with experience in all facets of the foodservice and laundry industries. We are a team of professionals that includes architects, interior designers, marketing professionals, and culinary experts. Our specialists take pride in creating educated, responsible recommendations that our clients can use to make critical decisions at the early stages of the project or when re-evaluating current facility operations. WC&P creates informational and factual reports that answer pressing questions, preliminary sketches that visualize space requirements, cost analyses that determine operational requirements, and other management advisory services that provide information needed in order to move forward successfully with a project.
“If we were to do it all over again, or create a new operation from the ground up, WC&P would be my first call! Bill, thank you for your advice, guidance and leadership!” Richard Willett, Vice-President, Food & Beverage Metro Toronto Convention Centre—Toronto, Ontario
Food, Laundry & Solid Waste Facilities Planning and Design Worldwide
Management Advisory Services WC&P offers a variety of management advisory services. Many of these services were developed and perfected by WC&P and have now become the industry standard. The most common of these are: • Feasibility Analysis • Master Planning • Programming • Operational Studies • Facility Audits • Development of RFPs (Requests for Proposal) • Sample Contract Document Packages • Expert Witness Services • Branding & Menu Development Consulting
Amtrak 30th Street Station—Philadelphia, Pennsylvania
Key Objective: Being #1
DaVita Headquarters—Denver, Colorado
Top 10 Questions to Kick Off a Food & Beverage Design Project Correctly: 1. Where is the location and what type of venue is it? 2. Is it new construction or renovation of an existing facility? 3. How many people will it serve and what type of service will it provide (i.e. cafeteria, fine dining)? 4. How often will the venue get deliveries, what type of storage is required?
5. How much space is available for dining and kitchen areas? 6. What is the budget? 7. What type of menu will be served or do you need menu consulting? 8. What types of utilities are available (i.e. steam, electric, gas)? 9. What is the schedule? 10. Special requirements or requests?
Food, Laundry & Solid Waste Facilities Planning and Design Worldwide
Consulting and Planning Not all kitchens are created equally. Designing commercial kitchens is an art and should be treated as such. They must be designed to facilitate a natural flow and movement that creates efficiency and hence significant cost savings to our clients in order to maximize profitability. We take into account the actions required to store, clean, prepare, cook, and serve food without creating congestion in the kitchen or wasted time and energy moving about the space. The space itself needs to meet
food handling safety requirements, sustainability, and efficiency, creating unique design requirements. With all of these criteria considered, we are now able to put on a creative hat and develop designs that best suit the needs of the facility. WC&P has a reputation of being able to “think outside the box” and create not necessarily the expected solution, but the best long-term results.
Kitchen Flow Diagram, MGM Grand Casino and Hotel—Las Vegas, Nevada
Laundry and Solid Waste When serving hundreds to thousands of people per meal, naturally there will be an abundance of food and beverage as well as laundry and thus, solid waste. WC&P designs these back-of-house systems to assure that a facility is prepared to manage both, laundry and solid waste, in a safe,
quality and cost effective manner. The majority of the times, our laundry systems are developed as the venue’s primary laundry site. Our solid waste designs are specific to the disposal of waste in direct relationship to the food and beverage and laundry systems in operation.
Food, Laundry & Solid Waste Facilities Planning and Design Worldwide
From Inception to Completion Working with our partners and clients every step of the way, from project inception to completion, a typical design project will have five phases to completion. A team is assigned to each project including WC&P team members with the skill sets required to successfully complete each phase of work, as well as a Project Manager to see the project through from start to finish. WC&P uses a variety of methods to deliver designs. We produce architectural sketches of conceptual designs, creating beautiful visuals that allude to the ambiance the venue will provide for patrons. We also offer our work in both AutoCAD and REVIT model formats, and were one of the first food and laundry facility design firms to provide REVIT to our clients.
Management Services: review the site, gather data on the existing demand for food/beverage services Concept Design: establish the scope and criteria of the project Design Development: prepare equipment distribution plan upon approval of the basic concepts Construction Documents: prepare and issue scaled document for construction Bids & Negotiation: coordinate and compare all bids for equipment prior to ordering Westin Denver International Airport—Denver, Colorado
Lobby Bar
Staff Dining
Restaurant Bar
Banquet Kitchen
Food, Laundry & Solid Waste Facilities Planning and Design Worldwide
Client Highlight List Vancouver Convention & Exhibition Centre Vancouver, British Columbia, Canada
Convention Centers Baltimore Convention Center Baltimore, Maryland
Washington Convention Center Boston Convention & Exhibition Center Washington, D.C. Boston, Massachusetts The Colorado Convention Center Denver, Colorado
Stadiums, Arenas, and Performing Arts Centers
Cobo Hall Detroit, Michigan
Byrd Stadium, University Of Maryland College Park, Maryland Comerica Park Detroit, Michigan Dodger Stadium Los Angeles, California Invesco Field at Mile High Denver, Colorado Qwest Field Seattle, Washington
Dubai Exhibition City Dubai, United Arab Emirates
Cobb Energy Performing Arts Centre Atlanta, Georgia
Ernest N. Morial Convention Center New Orleans, Louisiana
Denver Center for the Performing Arts Denver, Colorado
Red Rocks Amphitheater Morrison, Colorado
Fenway Park—Boston, Massachusetts
Far East World Trade Center Taipei, China
Time Warner Cable Arena Charlotte, North Carolina
Georgia International Convention Center College Park, Georgia Jacobs J. Javits Convention Center New York, New York Las Vegas Convention Center Las Vegas, Nevada Los Angeles Convention Center Los Angeles, California Mc Cormick Place Chicago, Illinois Metro Toronto Convention Centre Toronto, Ontario, Canada Moscone Center San Francisco, California Pennsylvania Convention Center Philadelphia, Pennsylvania San Diego Convention Center San Diego, California
Fenway Park Boston, Massachusetts
The Long Center Austin, Texas Madison Square Garden New York, New York
Correctional Institutions Richard B. Russel Federal Building and Courthouse Atlanta, Georgia California Prison Healthcare Receivership Sacramento, California MacArthur Justice Center Chicago, Illinois County of San Diego Correctional Facility San Diego, California
Florence Federal CorrecMadison Square Garden—New York, New York tional Complex Florence, Colorado Radio City Music Hall Maricopa County Central New York, New York Services Center Phoenix, Arizona Save Mart Center Fresno, California Montana State Prison Deer Lodge, Montana Scottrade Center St. Louis, Missouri Riverside County Sheriff ’s Department Facilities PNC Park Riverside, California Pittsburgh, Pennsylvania
Food, Laundry & Solid Waste Facilities Planning and Design Worldwide
Sacramento County Jail Sacramento, California
Westchester Medical Center Cincinnati, Ohio
Scotts Bluff County Detention Scotts Bluff, Nebraska
Educational Institutions: K-12, College and University Academy School District 20 Colorado Springs, Colorado
Arizona Department of Corrections Phoenix, Arizona California Department of Corrections and Rehabilitation Sacramento, California
University of Texas Southwestern Medical Center—Dallas, Texas
Washington State Department of Corrections Olympia, Washington Wisconsin Department of Corrections Madison, Wisconsin
Quinnipiac Medical Center New Haven, Connecticut St. Mary’s Regional Medical Center Reno, Nevada Denver VA Medical Center Denver, Colorado
Boulder Valley School District Boulder, Colorado
Clark County School District Las Vegas, Nevada Denver Public Schools Denver, Colorado Glenrock School District Glenrock, Wyoming
Hospitals and Healthcare Institutions Ministry of Health Hospitals Bridgetown, Barbados Wyoming Memorial Hospital Casper, Wyoming California Association Healthcare Facilities Sacramento, California Denver Health Medical Center Denver, Colorado Highlands General Hospital Oakland, California Exempla Lutheran Hospital Wheat Ridge, Colorado Long Island Jewish Medical Center New Hyde Park, New York Mountain View Hospital Idaho Falls, Idaho Portneuf Medical Center Pocatello Idaho
Cornell University—Ithaca, New York VA Medical Center Fresno Fresno, California
Kent School District Kent, Washington
University of Texas Southwestern Medical Center Dallas, Texas
Madison School District Phoenix, Arizona Marysville School District Marysville, Washington
Food, Laundry & Solid Waste Facilities Planning and Design Worldwide
Queen Creek Unified School District Queen Creek, Arizona Scottsdale Unified School District Scottsdale, Arizona Fremont County School District Wind River, Wyoming
Business & Industry Employee Facilities
Devon Energy Corporation Oklahoma City, Oklahoma
AT&T World Headquarters Basking Ridge, New Jersey
Dow Jones Company Incorporated Princeton, New Jersey
Adolph Coors Brewing Company Headquarters Golden, Colorado
National Renewable Energy Laboratory Golden, Colorado
Wichita Unified School District No. 259 Wichita, Kansas
Novartis Corporation, Buildings 2&3 East Hanover, New Jersey
Arizona State University Tempe, Arizona
Prologis Corporate Headquarters Denver, Colorado
Cornell University Ithaca, New York
Scripps Research Institute Palm Beach, Florida
Louisiana State University Baton Rouge, Louisiana
Sysco Corporate Headquarters Houston, Texas
Oklahoma State University Stillwater, Oklahoma State University of New York, Albany Albany, New York United States Air Force Academy Colorado Springs, Colorado
Union League Club—Philadelphia, Pennsylvania Amgen Pharmaceutical Company Caribbean Headquarters Complex Juncos, Puerto Rico
United States Military Academy West Point, New York
Vestas Wind Systems Brighton, Colorado Xerox Corporation Leesburg, Virginia
Hotels, Resorts, Clubs, Restaurants and Casinos
University of Arizona Tucson, Arizona University of California Various Locations, California
Ameristar Casino Resort / Spa Black Hawk, Colorado
University of Colorado Boulder, Colorado
W Hotel Austin Austin, Texas
University of Michigan Ann Arbor, Michigan
The Bellevue Marriott Hotel Bellevue, Oregon
University of Notre Dame South Bend, Indiana University of Southern California Los Angeles, California University of Toledo Toledo, Ohio
United Airlines Training Center Denver, Colorado
Caesar’s Tahoe Lake Tahoe, Nevada The Reefs Resort and Club—Southampton, Bermuda Chemical Bank World Headquarters New York, New York DaVita Incorporated Denver, Colorado
Desert Diamond Hotel and Casino Sahuarita, Arizona
The Fairmont Hotel Chicago Chicago, Illinois Lone Butte Casino Chandler, Arizona
Food, Laundry & Solid Waste Facilities Planning and Design Worldwide
Halekulani Hotel Honolulu, Hawaii Reefs Resort Hotel and Beach Club Southampton, Bermuda Renaissance Schaumberg Convention Center and Hotel Schaumberg, Illinois Tooele County Jail Tooele, Utah Los Angeles International Airport—Los Angeles, California The Reefs Hotel & Club Southampton, Bermuda Bridger Restaurant, J ackson Hole Teton Resort Jackson, Wyoming
Ameriquest Field in Arlington Arlington, Texas
Yuma District Hospital Yuma, Colorado
International Projects
1976 Summer Olympic Games Ameristar Casino Resort Spa St. Charles Montreal, Quebec, Canada St. Charles, Missouri 1988 Australian World Exposition Brisbane, Queensland, Australia
Maroon Creek Club Aspen, Colorado Wild Horse Pass Resort and Casino Chandler, Arizona Union League Club of Philadelphia Philadelphia, Pennsylvania
Airports Tracon, FAA Facility Denver International Airport Denver, Colorado Tracon, FAA Facility Los Angeles, California Lafayette Regional Airport Lafayette, Louisiana
Restaurant Complex Zugspitze—Zugspitze, Germany
Lambert St. Louis International Airport St. Louis, Missouri
Hotel Contessa Suites San Antonio, Texas
1988 Australian World’s Fair Brisbane, Queensland, Australia
Los Angeles International Airport Los Angeles, California
Columbus Hilton at Easton Columbus, Ohio
Allgemeine Hypothekenbank Frankfurt, Germany
Orlando International Airport Orlando, Florida
County of San Diego Correctional System San Diego, California
Al Raha Beach Development Hotel United Arab Emirates
Commissaries / Shared Laundry Facilities
Douglas County Justice Complex Douglas County, Colorado
Adams County Detention Center Brighton, Colorado
Embassy Suites Boulder, Colorado
Arab Museum of Modern Art Doha, Qatar Barbados Ministry of Health Hospitals Bridgetown, Barbados
Food, Laundry & Solid Waste Facilities Planning and Design Worldwide
Berliner Volksbank (BVB) Berlin, Germany
Grand Posada San Carlos, Mexico
Legrand/Bticino Santiago, Chile
Board of Trade Club Toronto, Ontario, Canada
Intercontinental Hotel Luxembourg City, Luxembourg
Metropolitan Board of Trade City Club Toronto, Ontario, Canada
Calgary Stampede Trade Show Centre Calgary, Alberta, Canada
Metro Toronto Convention Centre Toronto, Ontario, Canada
Canmore Regional Laundry Facility Banff, Alberta, Canada
Mid Ocean Club Tucker’s Town, Bermuda Mosaic Stadium Regina, Saskatchewan, Canada
Casinos, Chile Santiago, Chile
MTS Centre Winnipeg, Manitoba, Canada
CNE Stadium Toronto, Ontario, Canada
New York University Abu Dhabi, United Arab Emirates
Coliseo De Puerto Rico Jose Miguel Agrelot San Juan, Puerto Rico
Orchid One Panama City, Panama
Dubai Exhibition City Dubai, United Arab Emirates Edificio Corporativo Forestal Mininco S.A.
Los Angeles, Chile Fairmont Jasper Park Lodge Jasper, Alberta, Canada ‘Far East World Trade Center Taipei, Taiwan Four Seasons Papagayo, Costa Rica
Ottawa NHL Corel Centre Ottawa, Ontario, Canada Allgemeine Hypothekenbank - Frankfurt, Germany Integrated Intermediate Care Hub at Health City Novena Singapore Intercontinental Hotel Luxembourg
Palmilla Resort Los Cabos, Mexico
Pierre Trudeau International Airport Montreal, Quebec, Canada Pollo Campestre San Miguel, El Salvador
Devon Energy Corporation HQ—Oklahoma City, Oklahoma Four Seasons Hampshire, England
Intercontinental Hotel Riyadh, Saudi Arabia
The Reefs Resort Hotel and Beach Club Southampton, Bermuda
Grand Hyatt Mendoza, Argentina
Intercontinental Hotel Sydney, Australia
Rosewood Hotel and Resort Papagayo, Costa Rica
Grand Hyatt Sao Paulo, Brazil
Jeddah International Airport Jeddah, Saudi Arabia
Scotiabank Convention Centre Niagara Falls, Ontario, Canada
Food, Laundry & Solid Waste Facilities Planning and Design Worldwide
Vancouver Convention Centre—Vancouver, British Columbia, Canada SGH Community Hospital Singapore
Tanglin Club Singapore
Westin Hotel Bo’ao, China
Sheraton Hotel Rotterdam, Netherlands
Terminal Pudeto Torres del Paine, Chile
Westin Hotel Chiangmai, Thailand
Sheraton Hotel Ho Chi Minh City, Vietnam
Tropicana Club Tamsui, China
Westin Hotel Jakarta, Indonesia
Sheraton Crown Bay Hotel and Casino Turks and Caicos
United States Army Installations Yanbu and Jubail, Saudi Arabia
Westin Hotel Kuala Lampur, Malaysia
SGH Community Hospital Singapore
Vancouver Convention Center Vancouver, BC Canada
Westin Hotel Osaka, Japan
Sheraton Luxor Resort Luxor, Egypt
Westin Hotel Bandung, Indonesia
Westin Hotel Surabaya, Indonesia
South Bank Convention Centre Brisbane, Queensland, Australia
Westin Hotel Bangkok, Thailand
Westin Hotel Tokyo, Japan
LEED and Sustainable Building Design We have had a long history of designing sustainable buildings in concert with Owner goals and requirements. Of special importance in the foodservice area of expertise is the firm’s work method of careful interaction on the front end of our projects with the Owner, the foodservice management team, and the design team. We have found that all three groups provide unique information that underscore building character, foodservice system functionality, and technical system inclusions. If possible, we ask that foodservice operator interaction is available from project kickoff through building completion. Our firm has completed over 100 LEED projects. Bill Caruso has been Principal-in-Charge on all of our LEED projects and Stephen Young has been the lead Design Principal. Some examples of our projects that use the LEED Certification program for sustainable design include but are not limited to:
Food, Laundry & Solid Waste Facilities Planning and Design Worldwide
Cornell University Ithaca, New York
San Jose Arena San Jose, California
University of California Mission Bay San Francisco, California
Devon Energy Center Oklahoma City, Oklahoma
Scripps Oceanographic Institute Palm Beach, Florida
National Energy Research Laboratories
St. Mary's Hospital Reno, Nevada
University of Colorado, Folsom Stadium Boulder, Colorado
Golden, Colorado
Kimpton Hotel Denver, Colorado The Knight Arena Eugene, Oregon Madison Square Garden New York, New York
St. Cloud Resort and Spa Steamboat Springs, Colorado
University of Denver Nelson Hall Denver, Colorado
Stanford University Stanford, California
University of Maryland, Byrd Stadium College Park, Maryland
Texas State University San Marcos, Texas
W Hotel Austin, Texas
People We are proud of the people that work at WC&P. Our driven, dynamic and accomplished staff includes architects, interior designers, marketers, culinary professionals, engineers, and hospitality experts. The vast variety of skills and talents that form the framework of a project team are invaluable to the firm and its clients. We strongly believe in continuing education and are affiliated with the most highly visible professionals and associations in our industry. Members of our team attend conferences, educational seminars, and sometimes, are the key speakers at industry events, thus enabling us to be the best resource possible for our partners and clients.
Food, Laundry & Solid Waste Facilities Planning and Design Worldwide
Meet some of our Staff WILLIAM J. CARUSO, FFCSI, ISHC Founding Partner—WC&P Bill Caruso has been working in the foodservice industry for over four decades. After graduating from Cornell University’s famed School of Hotel Administration in 1970, he worked for Allied Stores Corporation of New York. After receiving his MBA degree in 1974, Bill began his consulting career with Harley Little Associates and, later, Ricca, Coburn and Caruso Associates, two of the early foodservice consulting firms. In 1986, he founded WC&Partners, working on both management advisory and design projects around the world. His project portfolio of personally completed work numbers well over 1,800 projects in 22 countries. He has lectured to numerous global audiences and has authored many published articles that outline important industry trends. He is known for his humor and his business sense—combining both to create wonderful, longterm bonds with his many clients worldwide. EDUCATION: • M.B.A., Marketing and Organizational Behavior, University of Colorado, Boulder, Colorado • B.S., Hotel and Restaurant Administration, Cornell University, Ithaca, New York HONORS: • Fellow, Foodservice Consultants Society International (FCSI) • Elected Member, Cornell University Council • Honorary Doctorate of Food Service Medallion, NAFEM (National Association of Food Equipment Manufacturers) • Food Service industry "Young Lion" – awarded by Foodservice Equipment & Supply Magazine PROFESSIONAL SOCIETIES: • Elected Member, University Council, Cornell University, Ithaca, New York • Past President, Director and Fellow, Foodservice Consultants Society International (FCSI) • Past President, Cornell Hotel Society (International Headquarters Group) • Director and Vice President, Cornell University Alumni Association • IAAM, International Association of Auditorium Managers, Associate Member • Regular Member, International Society of Hospitality Consultants (ISHC)
DESMOND G. HAGUE Partner—WC&P Des Hague joined WC & Partners as a Partner in May 2015. He is a veteran food service/ hospitality industry executive with extensive global, public and private expertise. Des has a proven track record of generating enterprise value through high performance teams across multiple industries through all stages of business growth. His past positions with leading food service companies and restaurants include President and/or CEO of Centerplate Inc., IHOP, and Safeway Stores North America. EDUCATION: • M.B.A., 1996 American University in London, London, UK EXPERIENCE: • Centerplate, Inc. – President - 2/2009-10/2014 • DineEquity, Inc. (IHOP Corp.) – President – 7/2008-2/2009 • Safeway, Inc. – President – 1/2007-5/2008 • Hot Stuff Foods – Chairman and CEO – 2003-2007 • 7-Eleven, Inc. – Vice President - Food Retail – 2001-2003
Meet some of our Staff
Food, Laundry & Solid Waste Facilities Planning and Design Worldwide
STEPHEN K. YOUNG, FCSI Partner and Director of Design—WC&P Stephen Young brings to the firm over 35 years of exceptional design experience matched by few in food facility design and laundry planning industry. Steve has been responsible for the programming, design and implementation of a wide variety of food/beverage and laundry facilities all over the world including public assembly facilities, commissaries, correctional institutions, resort hotels, hospitals and health care, school and university foodservice programs, business and industry employee dining facilities, and country clubs. Laundry projects also include in-house central plant facilities for resort hotels, hospitals and health care, correctional institutions, dyeing and manufacturing facilities. EDUCATION: • B.S. Architectural Design/Planning, Denver Technical University, Denver, Colorado • Graphic Design, Colorado Institute of Art, Denver, Colorado Computer Aided Drafting, Computer Technology, Denver, Colorado PROFESSIONAL SOCIETIES: • Foodservice Consultants Society International (FCSI)
MICHAEL E. CARUSO Senior Associate/Corporate Controller —WC&P Michael Caruso brings to assignments many years of financial and consulting experience. His areas of expertise include finance, asset management, investment banking, sales, consulting and corporate leadership. In addition to his corporate experience Michael has served as a noncommissioned officer in the United States Navy Reserves, and he is a veteran of Operation Enduring Freedom and Operation New Dawn. Along with serving as WC&P’s Corporate Controller he also provides Management Advisory Services to WC&P’s clients. .
EDUCATION: • •
B.S., Computer Science, University of Denver, Denver, Colorado M.B.A., University of Denver, Daniels College of Business, Denver, Colorado
MARCIN ZMIEJKO Associate Principal—WC&P Mr. Zmiejko brings to assignments a strong background in foodservice equipment and operations. With formal educational and practical work training in operational foodservice, Marcin has worked with major foodservice chains as a manager dealing with equipment, contract negotiation, and franchises both domestically and internationally. He has also had extensive experience working with and designing for the healthcare, correctional, education and hotel industries as well as with electronics and computer aided drafting systems.
EDUCATION: B.S., Business Administration, Northeastern University, Boston, Massachusetts A.S., Management Information Systems, Northeastern University, Boston, Massachusetts Certificate in Computer Aided Engineering Drawing, Massachusetts Institute of Technology (MIT), Cambridge, Massachusetts
Meet some of our Staff
• • •
Food, Laundry & Solid Waste Facilities Planning and Design Worldwide
RENATE SIEKMANN Director of Business Development and Strategic Marketing—WC&P Renate Siekmann brings to WC&P 30 years of management, sales and marketing experience. As the former President of a large international foodservice equipment manufacturing business, her responsibilities included overseeing day-to-day operations, implementation and management of special projects and all aspects of finance; she also played an active role in international marketing and sales. Renate directs WC&P’s worldwide marketing efforts from our Philadelphia office. Specific areas of expertise, featured within the Philadelphia office, include, but are not limited, to Colleges and Universities, Sports and Entertainment, Health Care and Hotels, Restaurants and Resorts. EDUCATION: • B.S., Medical Genetics, University of British Columbia, Vancouver, British Columbia • Additional Studies: business and project management AFFILIATIONS: • The American Institute of Architects: Associate Member • Society for Marketing Professional Services: Member
TED GROEGER Project Manager—WC&P Mr. Groeger brings to WC&P a 33 year history in the foodservice and laundry design industry, including work with the Nobel Sysco Food Company design department, Safeway Stores design group, and many years as a Senior Project Manager/Designer in the commercial foodservice industry. Ted brings a wealth of knowledge related to all aspects of industry standards and design methods. With a Bachelor of Arts – Interior Design Degree from Louisiana State University, he is sensitive to the client’s look and feel of a project and has dealt with a vast variety of client types and projects ranging from complicated to simple design needs. He is also adept at meeting clients’ needs and is sensitive to other design disciplines requirements. EDUCATION: • B.A., Interior Design, Louisiana State University, Baton Rouge, Louisiana • Additional Studies: Fine Arts, Art & Architectural History
Meet some of our Staff
Food, Laundry & Solid Waste Facilities Planning and Design Worldwide
KARL-HEINZ KREUZIG Founding Partner – WC&P/BBG Consulting (Europe) BACKGROUND: Karl-Heinz Kreuzig brings to assignments fifty (50) years of foodservice consulting experience. His specialties include: • Design guidelines for Hotels, Restaurants and Catering Business • Introduction of Cook & Chill technology in Germany • Market launch of Induction-Cooking in Germany • Effective Foodservice Layout and Performance • Energy-saving and Emission-control in professional kitchens EDUCATION: • Heidelberg Hotel Management School • M.B.A. School of Hotel-Administration, Cornell University, Ithaca, NY PROFESSIONAL SOCIETIES: • FCSI, Foodservice Consultants Society International. 1983-92 Chairman FCSI-Europe / FCSI-International • Cornell Society of Hotelmen INTERNATIONAL AWARDS: • Design of Hotel-Management School Dortmund WIHOGA • Design of Headquarter Berliner Volksbank, DEBIS Potsdamer Platz • Design and Consultancy Hotel & Gästehaus Petersberg, Bonn • Annual German Operatings Statistics on hotel- and foodservice-business PUBLICATIONS: • DEHOGA Institution Series, INTERHOGA • HdA Design Series by German Ministry of Education and Research • Advisor of "Neufert-Bauentwurfslehre" (Standard for Architectural Design)
WILLIAM P. TAUNTON, FCSI President, WC&P/Gastrotec (Latin America) William Taunton brings over 30 years of foodservice experience. With practical work in foodservice operations experience, foodservice equipment service, maintenance and equipment sales & distribution and a semi-formal education in mechanical engineering, William has directed the master planning and design of numerous projects all over Latin America and the Caribbean. From stadiums to cruise ships, mining camps to country clubs and from healthcare institutions to hotels, restaurants and bars. HONORS: • Honorary Doctorate of Food Service Medallion, NAFEM (National Association of Food Equipment Manufacturers) 2015, 2017 LANGUAGES: • Spanish (native) • English • Portugese LECTURING EXPERIENCE: • Foodservice Consultants Society International • Abastur Show Mexico • Espacio Food & Service, Chile • Equipotel, Sao Paulo Brazil • ITW & Halton Latin America Seminars PROFESSIONAL SOCIETIES: • President, Past Chairman and Director, Foodservice Consultants Society International (FCSI)
Meet some of our Staff
Food, Laundry & Solid Waste Facilities Planning and Design Worldwide
WHY WC&P
WC&P is one of the oldest and most internationally respected firms of its type in the independent food, beverage, laundry and solid waste facilities consulting and design field. Almost a half century of accumulated ‘lessons-learned’ at our firm eliminates potential mistakes and brings many time- and money-saving ideas to your project. WC&P’s proposed project teams consist of senior level staff. Combined, these teams possess over 100 years of design expertise, as well as over 9,000 worldwide project credits – arguably, some of the most senior level and accomplished personnel available within any consulting firm of our discipline. Our process includes a meeting specifically designed to identify and quantify owner’s project expectations. Completing any project on time and on budget is our highest priority. Our unique scheduling process will ensure the smooth operation of the rest of the facility during construction. Our projects have won awards such as a National Design-Build Award, Green Building Initiative -Three Globe Award, AIA National Honor Award, Interior Architecture and World Architecture News Sustainable Building of the Year Award. We offer a number of additional services that may be particularly attractive to this project and, in particular, the owner: Digital electronic signage planning and design that is foodservice specific. Operational start up services including foodservice staff training on all new equipment. Operational financial planning – pro forma, return on investment and strategic focus planning for food/beverage facilities.
WC & Partners, Inc. NORTH AMERICA Corporate Headquarters: 8055 East Tufts Avenue, Suite 1320 Denver, CO 80237 P: 303.649.1600 Contact: Renate Siekmann rsiekmann@wcandpartners.com
LATIN AMERICA, WC&P/Latin America Av. Las Condes No. 7700 Of. 503 B Las Condes, Santiago, Chile P: (56 2) 22417696-95 Contact: William Taunton, FCSI wtaunton@gastrotec.cl
1735 Market Street, Suite 3750 Philadelphia, PA 19103 P: 215.539.9481 Contact: Renate Siekmann rsiekmann@wcandpartners.com
WC&P/Latin America Centroamerica & El Caribe 9a Calle Pte. Bis #4929 Col. Escalon, San Salvador P: (503) 2566-7771 Contact: Juan Matamoros, FCSI.
1000 4th Street, Suite 800 San Rafael, CA 94901 P: 415.526.6310 Contact: Tara Patton rsiekmann@wcandpartners.com 2430 Point Grey Road, Suite 407 Vancouver, BC V6K 1A2 Canada P: 215.539.9481 Contact: Renate Siekmann rsiekmann@wcandpartners.com
WC&P/Sérgio Frota & Assoc. Rua Deputado Laercio Corte 951 Apto 93 J Sao Paulo, Brazil Cep 05706-290 P: 11-55 3063-4927 Contact: Sérgio Frota sffrota@yahoo.com.br
WC&P/Mapa Rua Itápolis, 1468 – sala 4 Pacaembu – São Paulo/ SP CEP 01245-000 P: 11-3229-2907 Contact: Marco Amatti, FCSI amatti.sp@uol.com.br
EUROPE European Headquarters: WC&P/BBG-Consulting Koenigsallee 14 40212 Düsseldorf Germany P: 01149.211.864000 Contact: Karl-Heinz Kreuzig WC&P/BBG-Consulting Friedrichstr. 88 10117 Berlin Germany P: 01149.30 408 173 346 Contact: Karl-Heinz Kreuzig