September 2022
The Practice Manager For nearly 30 years, Pathlab has offered a free inter-practice courier service transporting files, letters and other items between the practices. This service was done with an ‘all care, no responsibility’ understanding. However, a recent incident has prompted us to review this service, with the realisation that as the system is not fully traceable, it is therefore placing an unnecessary burden on Pathlab if items are lost. As this is not our core business, implementing a guaranteed system for this service is not sustainable, therefore, with immediate effect Pathlab couriers will no longer pick up anything other than Pathlab samples from your facility. We appreciate your understanding in this matter.
Kind regards
Dianne McQueen Chief Executive Officer
Tauranga | Whakatane | Hamilton | Rotorua | Taupo Head Office +64 7 578 7073 | PO Box 130 Tauranga, 3144, New Zealand www.pathlab.co.nz