Key CitC changes for Release 22.06 include: CCCM changes: • Manual Case Creation in CCCM via PMS • Extended Access to Discharged CCCM Records via PMS • Update Care Plan from dashboard or patient context banner • Disability Assistance Enhancements • Privacy Acknowledgement Messages • Task Updates • Update to HealthLink Error Landing Page Message • Sort by Creation Date • New CCCM Help Section • New Phone Icon • Field Renamed from ‘Earliest Rel.’ to ‘Iso End Date’ • CCCM Address Enhancement NCTS changes: • Case Creation in NCTS for Cases manually created in the CCCM via PMS • Release SMS delivery fields on Case Record • Add Deceased as Closed Reason • Identify GP Enrolment on the Case Record • Display CCCM Contact Details • Add Deprivation Decile to the Case Record • Update Case Management Training Materials: To support the new Case Creation in CCCM via PMS process, the following materials have been created and can be accessed using the links below: •
How to create a Case in the CCCM via PMS - Training Guide
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How to create a Case in the CCCM via PMS - Training Video
The CitC supporting training materials have been updated to reflect the changes and can be accessed using the links below: •
CCCM via PMS Quick Reference Guide The Quick Reference Guide provides an overview of the key tasks that Health Providers can will complete the PMS version of CCCM.
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CCCM via Full Training Guide The Full Training Guide provides a detailed set of instructions on the tasks that Health Providers can complete within the PMS version of CCCM.
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CCCM via Web Version Full Training Guide The Full Training Guide provides a detailed set of instructions on the tasks that Health Providers can complete within the PMS full web version of CCCM.
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CitC Hub Training Guide This Guide overviews key process steps related to the Care in the Community (CitC) that can be completed by employees in the Care in the Community Hub.
Available CitC Training and Drop In Sessions: