6. My Health Account new feature - summary sheet for general practice teams

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My Health Account – a new feature to confirm who you are

My role

My Health Account

Health Consumer

Ministry of Health

General Practice Administrator

We have a new feature that enables health consumers to create their My Health Account using their name and contact details held by their general practice.

My contact details held by my general practice are out of date. I’m going to contact them so that I can then create my account. I have created my account and can now access My Covid Record and download My Vaccine Pass.

I can help a health consumer find the name of their general practice. I can also answer other My Health Account questions from health consumers and general practice team members.

When a health consumer calls, I will ask them questions to confirm their identity. I will then update their contact details in our patient management system.

Who I am

What I do

For support, call 0800 222 478 or +64 6 927 6900, 8am to 5pm Monday to Friday, or email support@identity.health.nz


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6. My Health Account new feature - summary sheet for general practice teams by WBOP PHO - Issuu