Immunisation Recall and Referral to OIS guidelines This table below is the recommended pre-call / recall process for Childhood Immunisations in the Bay of Plenty Age scheduled vaccines due
Pre-Call
Recall 1
Recall 2
Recall 3
Overdue – send a referral to OIS
6 weeks
4-5 weeks
6 weeks
8 weeks
10 weeks
10 weeks
3 months
2.5 months
3 months
3.5 months
4 months
4.5 months
5 months
4.5 months
5 months
5.5 months
6 months
6.5 months
12 months
11.5 months
12 months
12.5 months
13 months
13.5 months
15 months
14.5 months
15 months
15.5 months
16 months
16.5 months
4 years
3 years & 11.5 months
4 years
4 years & 2 months
4 years & 4 months
4 years & 6 months
All Children/Babies enrolled in General Practice will have appropriate recalls in place for the National Immunisations Schedule vaccinations as per the first column in the table above. If a child enrols after the age a vaccine is due, staff will check if vaccines were given elsewhere. If the vaccines are still due, then the recall will be manually added to ensure the child is recalled. PRE-CALL A Pre-call email/letter or txt or phone call can be done 1-2 weeks before the Immunisation is due. Inviting the parents/caregivers to call and make an appointment (if an appointment has not already been made) RECALL 1 If the parents/caregiver have not yet made an appointment, send a txt or phone call to remind them Immunisations are now due. RECALL 2 If there is still no response, call the parents/caregiver to speak directly with them. This is to ensure the phone number is correct and not disconnected. If no answer, leave a voice message and send a txt as well. RECALL 3 Attempt a final phone call. If no answer leave a voice message, a txt or send an email/letter to inform the parents/caregiver that their child will be referred to the Outreach Immunisation Team REFERRAL TO OUTREACH IMMUNISATION SERVICES Refer to OIS on time as per the last column on the table above. This is to ensure OIS have enough time to find and visit the child in the community Referral is made via ImmsNet, if the child’s name is not on the current ImmsNet list then send an email to NIRBOP@bopdhb.govt.nz requesting a referral to OIS. Please add any supporting information to help OIS. For example: parent requesting OIS, mum not responding, DNA appointments, Dad hesitant, recent sicknesses, living with Grandparents etc
For any Help or Advice please call: NIR Suzanne Thompson Kerri Lawrence
577 3330 021 587 281 0220 233 244
call 0800 476 887 if out of Tauranga area Immunisation Co-ordinator Immunisation Co-ordinator