Referral Process for local Toi Te Ora Positive Cases and their Household Contacts to Primary Care (correct at 02/12/21, 1500)
Laboratory informs Medical Officer of Health of positive COVID result
Once GP / Provider confirms referral accepted: Toi Te Ora updates notes and suspends follow up in NCTS GP / Provider manages case and their household contacts
Toi Te Ora Informs Investigates Isolates Referral form is completed for cases and household contacts and emailed to: Primary Care Clinical SPOC CommunitySIQ
Clinical referral of case and their household contacts
CommunitySIQ Receives the referral and emails welfare providers TTOIMTCommunityWelfare@bopdhb.govt.nz 027 304 9423
Primary Care clinical single point of contact
Welfare Providers
Once release email is received: Toi Te Ora completes and closes NCTS and Episurv records and notifies Community SIQ to ensure cleaning of accommodation services used.
Toi Te Ora contact details: Clinical: Ph 027 336 9159 ttoimtclinicalcaseadvisor@bopdhb.govt.nz Note: Non urgent Manaaki/Welfare referrals for non-household close contacts are via NCTS to CommunitySIQ
Welfare: Ph 027 304 9423 TTOIMTCommunityWelfare@bopdhb.govt.nz IMPORTANT! These emails will change soon. Toi Te Ora will notify PHOs
G:\Toi Te Ora\Z_E_FINALS\Emergency Management\Novel Coronavirus\Operations\CAU\General
GP / Provider emails TTOCRG.CCAAdmin@bopdhb.govt.nz WHEN referral is accepted.
GP / Provider releases case and their household contacts according to current criteria GP / Provider emails TTOCRG.CCAAdmin@bopdhb.govt.nz WHEN Case or Close Contact is released (include NHI and date of release; refer to checklist)