Steve williams social innovation labs nov22

Adaptive Information Design: A Framework for Decision Making in Social Innovation Labs Processes

Steve Williams, President

steve@constructive.net

@constructive

With big thanks to Mark Tovey, University of Waterloo

Evaluation, Impact Measurement and Data Visualization Strategic Corporate Social Responsibility Design Strategy for Non-profits, Social Enterprises and Social Purpose Businesses

Agenda 1. Social Innovation Labs

2. Adaptive Information Design

3. A Quick Tour of 3 Techniques

4. Areas for Further Research

5. A Midsummer Night’s Dream in 60 Seconds

What are Social Innovation Labs • “Rich conceptual ground for the development of breakthrough solutions to intractable problems arising in the context of complex social and ecological system interactions.” (Westley et al., 2012)

• Come out of a tradition and integration of four key areas:

• group psychology and group dynamics

• complex adaptive systems theory

• design thinking

• computer modeling and visualization tools

• Should include a cross scale focus looking at landscape, regime and innovation niches, provide a whole system focus, make full use of research and integrate the best techniques from change and design labs.

Adaptive information Design Interactive Models

Infographics

System mapping

Shared understanding Value network analysis Stakeholder mapping

Games

Research

Learning Loop

Experimenting with the system

Simulations

Social network mapping

Evaluation Shared measurement Developmental evaluation

Making choices

Cost benefit analysis

Collective Decision Making

Decision Parameters • Decision process stage

Robinson, et al. 2011; Knight Foundation 2012; McGonigal 2011; Bendor 2013; Westley et al. 2012

• Stakeholder

• Public, policy makers, influencers, community members

Innes & Booher 2010

• Engagement scale

• In person lab, web application, installation (e.g.

Evergreen Brickworks), community forum

Dusyck 2013; Howard 2006

A Quick tour • d3.js - Javascript visualization library

• Democracy 2 – an interactive policy game

• Ethelo – an online public engagement and decision making tool

Something to remember

“All models are wrong but

some are useful�

-- George E. P. Box

Building a shared understanding

http://remittances.herokuapp.com/?en

Something More to Remember

“Tell me and I'll forget; show me and I may remember; involve me and I'll understand.�

-- Attributed as Chinese proverb,

Lakota saying and Benjamin

Franklin – take your pick

Experimenting with the system: Avoiding the “failure of imagination�

http://www.positech.co.uk/democracy2/index.html

Making Choices

http://publicforums.com/ethelo

Prioritizing Issues

Choosing Advisors

Comparing Results

Further research • Effectiveness of new tools (my proposed PhD research topic J)

• Impact of cultural background on tools

• Tool use by audience

• Modeling complex systems (non-linearity, emergence, cross-scale interactions)

References Arnstein, S. R. (1969). A ladder of citizen participation. Journal of the American Institute of planners, 35(4), 216-224.

Bendor, R. (2013). New Media and the Turn to Experience in Environmental Communication. (Doctoral dissertation) Simon Fraser University. In Press.

Cox, R. (2010). Environmental communication and the public sphere (2nd ed.). Thousand Oaks: Sage Publications.

Dusyck, N. (2013) The transformative potential of participatory politics : energy planning and emergent sustainability in British Columbia, Canada. (Doctoral dissertation) University of British Columbia. Retrieved from http://circle.ubc.ca/handle/2429/44160

Haas Lyons, S. (2012). It’s complicated : exploring Facebook’s potential for deliberative public engagement on sustainability policy.

(Master’s thesis) University of British Columbia. Retrieved from http://circle.ubc.ca/handle/2429/41049

Howard, P. N. (2006). New media campaigns and the managed citizen. Cambridge & New York: Cambridge University Press.

Innes, J. E., & Booher, D. E. (2010). Planning with complexity: an introduction to collaborative rationality for public policy. London & New York: Routledge

Leighninger, M. (2011). Citizenship and governance in a wild, wired world: How should citizens and public managers use online tools to improve democracy? National Civic Review, 100(2), 20-29.

McGonigal, J. (2011). Reality is Broken: Why Games Make Us Better and How They Can Change The World. Toronto: Penguin Group Canada.

Robinson, J., Burch, S., Talwar, S., O'Shea, M., & Walsh, M. (2011) Envisioning sustainability: Recent progress in the use of participatory backcasting approaches for sustainability research; Technological Forecasting and Social Change, 78(5), 756-768

Rowe, G., & Frewer, L. J. (2005). A typology of public engagement mechanisms. Science, technology & human values, 30(2), 251-290.

Rowe, G. & L. J. Frewer (2000). Public participation methods: A framework for evaluation. Science, Technology & Human Values 25(1), 3-29.

Sheppard, S. (2012). Visualizing Climate Change. New York, NY: Routledge.

Westley, F., Goebey, S. & Robinson, K. (2012) Change Lab/Design Lab for Social Innovation; a thought piece on the development of a new approach for building capacity for social innovation in Canada. Retrieved from http://sig.uwaterloo.ca/highlight/what-is-a-change-labdesign-lab

Online References d3.js

• Samples

• https://github.com/mbostock/d3/wiki/Gallery

• Remittances example

• http://remittances.herokuapp.com/?en

Democracy 2

• http://www.positech.co.uk/democracy2/index.html

Ethelo

• http://publicforums.com/ethelo/

An Example of Sense Making: A Midsummer Night’s Dream in 60 Seconds

http://bufvc.ac.uk/shakespeare/index.php/title/av66778